Blue Sky Vitamin Reviews 

21
•
TrustScore 3 out of 5

2.9

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Rated 1 out of 5 stars

Ordered after being scammed by another company . They told me they ship UPS and I was clear that where I lived it has to be specific as the address is different from my usps . They said UPS! So... See more

Company replied

Rated 5 out of 5 stars

My package was lost and I am unable to leave my home. They helped me track down my package and have my mail carrier redeliver to the correct address. Super friendly and great service!

Company replied

Rated 5 out of 5 stars

I had emailed them in due to concerns with my probiotics arriving hot and wondering if they were still good. They sent me a study and talked to the manufacturer about the probiotics still being perfec... See more

Rated 1 out of 5 stars

Shipping time was longer than promised. PRODUCT CAN EXPOSE YOU LEAD. MERCURY AND CADMUIM , PER THE MICROSCOPIC SIZED PRINT ON THEIR LABEL. They won't take it back, because package was opened. What k... See more

Company details

  1. Vitamin and Supplements Store
  2. also in
  3. Fitness and Nutrition Service

Written by the company

Since 2009, Blue Sky Vitamin has been an authorized online retailer of the highest quality doctor-trusted vitamins & supplements available on the market. Fast shipping and great customer service.


Contact info

2.9

Average

TrustScore 3 out of 5

21 reviews

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No recent history of asking for reviews

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2.9

All reviews

(21)

6 reviews in the last 12 months

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Rated 1 out of 5 stars

Ordered after being scammed by another…

Ordered after being scammed by another company . They told me they ship UPS and I was clear that where I lived it has to be specific as the address is different from my usps . They said UPS!
So first thing was I noticed I didn’t get a confirmation email for my order or tracking . They have my email since they send me spam stuff .
I had the fortitude to call and the girl said “Oh, they put your email in wrong “ 🙄
Btw this product is a life and death product for a cancer patient and being without it my patient will die .
So watching tracking like a hawk I see it’s moving along at a glacier pace . Saturday morning tracking is saying it’s switched at the last minute to usps and the sender is requesting it to come back . Of course now I’m freaking out !!!!! I tried calling and emailing but it’s the weekend . Idk what happened to UPS the girl was very clear but now my patient does not have its thyroid support and I spent half a day yesterday to find someone who is open . Idk how these companies get away with it .
I’m going they make it right or I’ll cancel my card. If they do I’ll remove this review

16 October 2026
Unprompted review
Blue Sky Vitamin logo

Reply from Blue Sky Vitamin

Thank you for taking the time to share your feedback. We completely understand how vital it is to get health supplements on time, especially when caring for a four-legged family member who relies on their daily thyroid support!

We’d love to shine a little light on what happened behind the scenes so we can get this sorted out for you and your pup:

-The Email Typo: When you sent us your email, the email address provided contained a small typo. That’s why those initial confirmation and tracking messages were bouncing into the digital ether until you called in and our team fixed it on the spot.

-Shipping Method: Our standard shipping uses UPS SurePost, which handles the long haul through UPS before handing the package off to USPS for final delivery. While our representative confirmed we ship via UPS, our team wasn't made aware to have a note on file specifying that USPS couldn't deliver to your physical address.

-The "Return to Sender" Tracking Glitch: Rest assured, Blue Sky Vitamin did not request to recall your package! Carrier updates during weekend handoffs between UPS and USPS can sometimes show confusing or alarmist tracking statuses while the package is actually just moving through the system.

We care deeply about our customers—both the two-legged and four-legged kind—and our team has already been working on helping you to receive your package.

Rated 5 out of 5 stars

Customer Service was helpful and…

Customer Service was helpful and friendly, the website was well organized, and the shopping experience was mostly pain free

16 September 2026
Unprompted review
Blue Sky Vitamin logo

Reply from Blue Sky Vitamin

We're thrilled to hear our team was helpful and friendly, our website didn't give you a headache, and your shopping experience was mostly pain-free. We’ll take "mostly pain-free" as a huge win—though we are officially on a mission to hunt down that lingering speck of pain and banish it for next time!

Thanks again for choosing us, and we look forward to making your next visit even smoother!

Rated 5 out of 5 stars

Redelivery of lost package.

My package was lost and I am unable to leave my home. They helped me track down my package and have my mail carrier redeliver to the correct address. Super friendly and great service!

10 September 2026
Unprompted review
Blue Sky Vitamin logo

Reply from Blue Sky Vitamin

Thank you so much for taking the time to leave us such a wonderful review!

We are so glad we could step in and help track down your package and arrange for your mail carrier to bring it right to your door, especially since heading out wasn't an option for you. Making things as easy and stress-free as possible for our customers is always our top priority, and your kind words truly mean the world to our team.

If you ever need assistance with anything else down the road, please don't hesitate to reach out. We're always here to help!

Rated 1 out of 5 stars

Bad customer service they shipped to…

Bad customer service they shipped to wrong address and would not take responsibility

28 September 2026
Unprompted review
Blue Sky Vitamin logo

Reply from Blue Sky Vitamin

We’re sorry to hear that you were disappointed with your experience. Our team shipped the order to the address you provided at checkout. Since we were not contacted about the incorrect provided address until days after the order had been shipped, we were unable to reroute the packages.

We understand how frustrating it can be when an order doesn’t arrive where expected, and we’re always happy to help our customers explore available options when an address issue occurs. However, we also want to clarify that we cannot take responsibility for an incorrect shipping address that was entered by the customer at checkout.

We appreciate your feedback and encourage customers to carefully review their shipping information before completing an order and after via the email provided, to help avoid situations like this.

Rated 1 out of 5 stars

Late Delivery of Probotic

Very disappointed in the delivery of the product;  We just received our shipment of ABX support probiotic, after 5 pm 8 days after the order was placed.  The cold pack the probiotic was shipped with was completely useless and warm.  
We believed it would ship the day of the order;  it was not prepared for shipment until Monday. 
Dissatisfied customer

14 May 2026
Unprompted review
Blue Sky Vitamin logo

Reply from Blue Sky Vitamin

We are sorry to hear about your dissatisfaction with our SOP of not shipping items that require ice packs placed after 2 PM on Thursdays. They are held for shipment until the following Monday, this is in place to help ensure that the products do not sit at a carrier location over the weekend. This is stated on our site under our Shipping & Delivery tab. When looking at your order in our systems, it did ship on Monday (5/11/26) and you received it Thursday (5/14/26), which is within our normal window of 2-4 business days for shipping and delivery.

The ice pack included with your shipment is designed to maintain a cold temperature for up to 48 hours during transit. While the probiotic is formulated to withstand heat and room temperature for up to two weeks without losing potency. There is nothing in the probiotics to spoil or go bad. The beneficial bacteria in our bodies survive at 98.6° (our homeostatic temperature). Which is why the manufacturer states to place them in the fridge before opening to help with the longevity of the product.

Rated 5 out of 5 stars

Great and Patient Service

I had emailed them in due to concerns with my probiotics arriving hot and wondering if they were still good. They sent me a study and talked to the manufacturer about the probiotics still being perfectly fine, since they are made to withstand any travel time. They were kind and patient with all the questions I had when purchasing this new product. Will gladly be purchasing here again.

5 January 2026
Unprompted review
Rated 1 out of 5 stars

Bluesky Vitamins are scammers

I ordered heat sensitive probiotics and the items arrived HOT to the touch. Not room temperature, but hot. The product is ruined. I called customer service to resolve the matter and they couldn't have cared less. I was told people call about this all the time and that the product should be fine. Absolutely not. It was wrapped in foil with no ice pack cooking in the box. Customer service doesnt care. They just want your money. They are a SCAM company. Spend your money elsewhere and stay away!

1 October 2025
Unprompted review
Rated 1 out of 5 stars

Never got the items they charged us for

Placed an order before the holidays. It never arrived hard to contact anyone was able to email customer service. The agent was horrific. She told us we would have to do our own investigation to track down the package.

No offers to replace or refund our items we just called our credit card company and disputed it. We were able to get our money back thank God this is the second time we’ve had an issue with this company.

****BUYER BEWARE****

15 November 2024
Unprompted review
Rated 1 out of 5 stars

Sent me $200 of hott probiotics and won’t refund or correct situation

Package of $200 worth of probiotics was delivered hott to my home. Thermal pack and “free” ice pack did not keep product cool. When I just called customer service, they said they don’t accept refunds or returns on temperature sensitive products. How is OK that their product was delivered to me at an unacceptable temperature but they themselves won’t accept temperature sensitive products back? Poor customer service when I called and explained I enjoyed their company and wanted to keep using them but I simply wanted new pills shipped correctly (I had previously got newborn probiotic from blue sky vitamins and it was fine and shipped at ok temperature)…only for them to decline to do anything and now I have to find another company. Seems crazy to me I have two toddlers and could have been a lifelong customer paying them hundreds of dollars and customer service just said sorry, we don’t accept returns on that!

3 June 2024
Unprompted review
Rated 1 out of 5 stars

Ingredients are questionable..beware

Shipping time was longer than promised. PRODUCT CAN EXPOSE YOU LEAD. MERCURY AND CADMUIM , PER THE MICROSCOPIC SIZED PRINT ON THEIR LABEL. They won't take it back, because package was opened. What kind of company sells products with that potential, and labels it with an almost illegible notice.?? DO NOT DO BUSINESS WITH THIS COMPANY.

14 March 2024
Unprompted review
Rated 1 out of 5 stars

Horrific customer service

Horrific customer service. Ordered a bottle of probiotics promised to be delivered in 2-4 days. Got it a week later hot, melted ice pack. On day 5 I went to a local store and purchased another bottle bc I could not wait any longer. Reached out to customer service and rep was terrible followed by an even more terrible manager. No refund was given. Do not do business with these people.

21 February 2024
Unprompted review
Rated 1 out of 5 stars

Horrible service and customer service

Horrible service and customer service. Be aware you will have to chase your order to be able to get it and I am still not sure I will receive it, order placed Jan 9.
No wonder the 1 star reviews are much greater than the 5 stars.

9 January 2024
Unprompted review
Rated 1 out of 5 stars

Awful customer service

Awful customer service. Wish I would have read these reviews before purchasing. They say they want to work with you to make you happy if you have issues with your order— they lie.

22 September 2023
Unprompted review
Rated 1 out of 5 stars

Ordered some baby probiotics and the…

Ordered some baby probiotics and the package got stuck in Texas, which was experiencing an extreme heat wave (over 110 degrees). Tried to cancel / return the order as the probiotics were going to be useless by the time they got to me in Connecticut. Customer service not helpful at all, gave a weird answer how the probiotics are still good, even though they’re shipped with an ice pack. I’m out $40 and don’t have the quality probiotics I ordered.

30 August 2023
Unprompted review
Rated 1 out of 5 stars

I placed an order for ONE single item…

I placed an order for ONE single item and they sent me an email next day saying “ Order (#…) was canceled because we did not have enough stock to fulfill your order and your payment has been voided.” That item is still available in the store btw.

25 July 2023
Unprompted review
Rated 1 out of 5 stars

Horrible customer service-I got cheated

I ordered three Theracurmin 120 count bottles from this online store. They sent me three 60 count bottles and refuse to do anything about it (except to say that I get a 15% return customer discount on future orders).
I wish I would have searched the web before ordering- they get a lot of 1 star reviews about the company refusing to fix orders even (refusing their "customer satisfaction guarantee).

20 June 2023
Unprompted review

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