Bluecybercow Reviews 

164
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 149 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the products for being exactly as described, often arriving in better physical condition than expected, even for refurbished items, and working perfectly. People consistently highlight the excellent value for money and competitive pricing, making high-specification items accessible, while also appreciating the fast and efficient delivery with well-packaged items arriving promptly. However, some customers also noted occasional issues with delivery, including items being delayed, not turning up, or being delivered to the wrong address, leading to loss. A few other people also felt that some products had initial operational problems, such as heating up, not switching on, or experiencing battery issues, though these were sometimes resolved.

What people talk about most

Product

Consumers find product to be positive, with many reviewers praising the excellent condition and accurate... See more

Quality

Users describe positive interactions with quality, often noting that products, such as refurbished laptops... See more

Delivery service

Reviewers highlight positive aspects of delivery service, with many customers praising the quick and... See more

Price

People report positive experiences with price, often finding products to be an absolute bargain and... See more

Value for money

Clients share positive opinions on value for money, with many reviewers expressing delight at the excellent... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The laptop arrived well wrapped and on time. It was a reassuring surprise to find the machine in great physical condition, no noticable marks or scatches, despite being C graded. The screen is bri... See more

Rated 5 out of 5 stars

Item as described, matches all the specifications listed (Processor, Ram etc..). Good honest grading for quality of used product (scratches etc..) Packed extremely well with bubble-wrap. Delivery date... See more

Company replied

Rated 5 out of 5 stars

Bought used through eBay, had issues with only the batteries turning up initially, but this was eventually sorted and the UPS itself arrived a few days later. It's been working fine, it had a test abo... See more

Company replied

Rated 5 out of 5 stars

After quite a bit of research I decided on the PC that would suit my usage and started to look on eBay for a good priced refurbished one. I had to ask several questions to confirm it would do what I e... See more


Company details

  1. Electronics Store

Written by the company

At Bluecybercow, we specialise in high-quality refurbished IT equipment that’s both affordable and reliable. With years of experience in the tech refurbishment industry, we’re passionate about giving great hardware a second life—helping customers save money and reduce e-waste at the same time. Whether you're a home user, small business, or tech enthusiast, Bluecybercow is here to provide you with dependable refurbished gear at unbeatable prices. Our goal is simple: to deliver value, performance, and sustainability with every purchase. 🛒 Shop smart. Buy refurbished. Trust Bluecybercow.


Contact info

4.8

Excellent

TrustScore 5 out of 5

164 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 25% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(164)

140 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I thought the whole experience was very satisfactory! Good to find reliable company for refurb gear.

I thought the whole experience was easy, swift and reliable. The MacBook was exactly as advertised and arrived quickly. The pricing was also very fair.
Great experience all round. I would definitely use them again

17 October 2025
Bluecybercow logo

Reply from Bluecybercow

Thank you so much for your wonderful review! We're thrilled to hear that the entire experience was easy, swift, and reliable for you, and that your MacBook was exactly as advertised with fair pricing.
Finding a reliable company for refurbished gear is exactly what we aim to be, so your kind words mean a lot to us. We'd love to serve you again in the future!
If you need anything, please don't hesitate to get in touch.
Best regards,
The Bluecybercow Team

Rated 5 out of 5 stars
Bluecybercow logo

Reply from Bluecybercow

Hi Francis,
Thank you so much for your continued support! We're delighted to hear you received the usual great service from us.
If you need anything else, we're always here to help!
Best regards,
The Bluecybercow Team

Rated 4 out of 5 stars

Purchase of used laptop

Following the placing of my order, I gained the distinct impression that the supplier was deeply concerned about customer satisfaction, based on the follow-up communications I received from them. I can honestly state that the service was very good, the product I ordered was delivered timeously, securely and in good, operating condition. This last aspect was confirmed by an IT specialist who set up the device for my use.

21 October 2025
Unprompted review
Bluecybercow logo

Reply from Bluecybercow

Hi Anthony,
Thank you so much for this thoughtful and detailed review! We're absolutely delighted to hear that our follow-up communications gave you the impression that we're deeply concerned about customer satisfaction – because we genuinely are!
It's wonderful to know that your laptop was delivered on time, securely, and in good operating condition, confirmed by your IT specialist. Your kind words about our service mean a great deal to us.
If you ever need anything else, please don't hesitate to get in touch.
Best regards,
The Bluecybercow Team

Rated 5 out of 5 stars

Great service nice prices.

Great service nice prices.
Staff really good second purchase won't be my last thank you Mickey Starr Wirral .

13 October 2025
Bluecybercow logo

Reply from Bluecybercow

Hi Mickey,
Thank you so much for your great review! We're thrilled to hear you're happy with the service, prices, and that our staff impressed you on your second purchase.
We look forward to serving you again in the future! If you need anything in the meantime, please don't hesitate to reach out.
Best regards,
The Bluecybercow Team

Rated 5 out of 5 stars

Laptop is incredible value for money…

Laptop is incredible value for money and immaculate condition.
Perfect for my needs

18 October 2025
Unprompted review
Bluecybercow logo

Reply from Bluecybercow

Hi Andy,
Thank you for your wonderful review! We're delighted to hear that your laptop is incredible value for money, in immaculate condition, and perfect for your needs.
If you ever need anything else, we're always here to help!
Best regards,
The Bluecybercow Team

Rated 5 out of 5 stars

Excellent seller very happy with my…

Excellent seller very happy with my purchase. I will be purchasing again

19 October 2025
Unprompted review
Bluecybercow logo

Reply from Bluecybercow

Hi Richard,

Thank you so much for your wonderful review! We're absolutely delighted to hear that you're happy with your purchase.

It means the world to us that you'd consider buying from Bluecybercow again – we look forward to serving you in the future!

If you ever need anything or have any questions, please don't hesitate to reach out.

Best regards,
The Bluecybercow Team

Rated 5 out of 5 stars

Great value

Great value, clear and honest description, good packaging and prompt delivery

9 October 2025
Bluecybercow logo

Reply from Bluecybercow

Hi Gareth,

Thank you so much for your fantastic review! We're thrilled to hear that you found great value in your purchase and that our description, packaging, and delivery all met your expectations.

We pride ourselves on being transparent and honest about our refurbished IT hardware, so it's wonderful to know this came through for you. Getting your order to you quickly and safely is always our priority!

If you ever need anything else or have any questions, please don't hesitate to get in touch.

Best regards,
The Bluecybercow Team

Rated 5 out of 5 stars

Great product and delivery

I have bought 3 laptops from BlueCyberCow in 2 transactions, both have been faultless. The machines are all as described and at competitive prices. Delivery was quick and efficient.

13 October 2025
Unprompted review
Bluecybercow logo

Reply from Bluecybercow

Hi Mike,Thank you so much for your wonderful review! We're absolutely delighted to hear that all three laptops have been faultless and that you've had such positive experiences with both of your transactions.It's fantastic to know that our descriptions, competitive pricing, and quick delivery have all met your expectations. Your continued trust in Bluecybercow means the world to us!If you ever need anything else, please don't hesitate to reach out.Best regards,
The Bluecybercow Team

Rated 5 out of 5 stars

great product & service

great product & service

9 October 2025
Bluecybercow logo

Reply from Bluecybercow

Hi aljay,Thank you for your great review! We're thrilled to hear you're happy with both the product and service.If you need anything in the future, we're always here to help!Best regards,
The Bluecybercow Team

Rated 5 out of 5 stars

Excellent communications and…

Excellent communications and packaging/delivery was top notch.

15 October 2025
Unprompted review
Bluecybercow logo

Reply from Bluecybercow

Hi Daniel,Thank you so much for your lovely review! We're delighted to hear that our communications and packaging/delivery were top notch for you.We always strive to keep our customers informed and ensure everything arrives safely, so it's wonderful to know we achieved that!If you ever need anything else, please don't hesitate to get in touch.Best regards,
The Bluecybercow Team

Rated 5 out of 5 stars

A+ Experience

A+ experience. Item was in better condition than described and arrived within a few days of ordering. Communication, although automated, was first class also.

6 October 2025
Unprompted review
Bluecybercow logo

Reply from Bluecybercow

Hi JP,
Thank you for your fantastic A+ review! We're absolutely thrilled to hear that your item arrived in better condition than described and that our communication impressed you.
Exceeding expectations is exactly what we aim for with our refurbished IT hardware, so it's wonderful to know we delivered on that promise!
If you ever need anything else, we're always here to help.
Best regards,
The Bluecybercow Team

Rated 5 out of 5 stars

I bought grade c laptop

I bought grade c laptop. After careful inspection I found the damage described. It was minimal and cosmetic.
Absolutely brilliant in all aspect. Buy with confidence

30 September 2025
Bluecybercow logo

Reply from Bluecybercow

Hi Philip,
Thank you so much for your brilliant review! We're delighted to hear that your grade C laptop met your expectations and that the damage was minimal and cosmetic, just as described.
We take pride in providing accurate descriptions and honest grading of all our refurbished IT hardware, so it's fantastic to know you're happy and feel confident buying from us!
If you need anything else in the future, please don't hesitate to reach out.
Best regards,
The Bluecybercow Team

Rated 5 out of 5 stars

Great seller

Great seller, product was as described!

29 September 2025
Unprompted review
Bluecybercow logo

Reply from Bluecybercow

Hi Dom,
Thank you for your great review! We're pleased to hear that the product was exactly as described.
If you ever need anything else, we're always here to help!
Best regards,
The Bluecybercow Team

Rated 5 out of 5 stars

Fast service and a great price

Fast service and a great price. Needed a Win 11 laptop without spending a fortune.
Bought a 14" Dell Latitude which was described as good but in my opinion was excellent. Arrived quickly and well packaged. This was my second laptop from bluecybercow and doubtless I'll be back again.

29 September 2025
Unprompted review
Bluecybercow logo

Reply from Bluecybercow

Hi Phil,
Thank you so much for this wonderful review! We're absolutely delighted to hear that your 14" Dell Latitude exceeded your expectations and that you found it to be excellent value for money.
It's fantastic to know this is your second laptop from Bluecybercow and that our quick delivery and careful packaging continue to impress you. We look forward to serving you again in the future!
If you ever need anything, please don't hesitate to get in touch.
Best regards,
The Bluecybercow Team

Rated 5 out of 5 stars

Very happy with purchase

Very happy with purchase. Description was accurate and delivery and packaging excellent.

12 September 2025
Unprompted review
Bluecybercow logo

Reply from Bluecybercow

Hi Alex,
Thank you for your lovely review! We're thrilled to hear that you're very happy with your purchase and that our description was accurate.
We take great care with our packaging and delivery to ensure everything arrives in perfect condition, so it's wonderful to know we got it right for you!
If you need anything else, please don't hesitate to reach out.
Best regards,
The Bluecybercow Team

Rated 5 out of 5 stars

Ordered a "grade C" refurbished laptop

Ordered a "grade C" refurbished laptop. After very close inspection I found the damage shown in the pictures on the website. This company was the best value and the laptop I received massively exceeded expectations. Too good to be true? Not in this case!

1 October 2025
Unprompted review
Bluecybercow logo

Reply from Bluecybercow

Hi Philip,
Thank you for this amazing review! We're absolutely thrilled to hear that your grade C refurbished laptop massively exceeded your expectations. It's wonderful to know that what seemed "too good to be true" turned out to be exactly as promised!
We pride ourselves on accurate descriptions and providing the best value, so hearing that you found the minimal damage exactly as shown and that the laptop performs brilliantly means the world to us.
If you ever need anything else, we're always here to help!
Best regards,
The Bluecybercow Team

Rated 5 out of 5 stars

Amazing

Amazing - thank you so much. It’s perfect

30 September 2025
Unprompted review
Bluecybercow logo

Reply from Bluecybercow

Hi Danielle,
Thank you so much for your lovely review! We're absolutely thrilled to hear it's perfect for you!
If you ever need anything else, we're always here to help.
Best regards,
The Bluecybercow Team

Rated 5 out of 5 stars

Quick delivery

Quick delivery, good product, good price - in summary -all
Good!

24 September 2025
Unprompted review
Bluecybercow logo

Reply from Bluecybercow

Hi Janice,
Thank you for your wonderful review! We're delighted to hear that the quick delivery, good product, and good price all added up to an all-good experience!
If you need anything in the future, please don't hesitate to reach out.
Best regards,
The Bluecybercow Team

Rated 5 out of 5 stars

Great seller

Great seller. Excellent communication and efficient service. Quality goods as sold. Absolutely recommended!

17 September 2025
Unprompted review
Bluecybercow logo

Reply from Bluecybercow

Hi there,
Thank you so much for your fantastic review! We're thrilled to hear that you found our communication excellent and our service efficient. Providing quality goods exactly as described is what we strive for every day.
Your recommendation means the world to us, and we're grateful for your trust in Bluecybercow!
If you ever need anything else, please don't hesitate to get in touch.
Best regards,
The Bluecybercow Team

Rated 5 out of 5 stars

Quick dispatch and pc arrived well…

Quick dispatch and pc arrived well packed and in good working condition.

15 September 2025
Unprompted review
Bluecybercow logo

Reply from Bluecybercow

Hi Mark,
Thank you for your great review! We're pleased to hear that your PC arrived quickly, was well packed, and is in good working condition.
If you need anything else in the future, we're always here to help!
Best regards,
The Bluecybercow Team

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