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Bloor Homes & Fitchett by Bloor Reviews 6,073

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 909 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently highlight the exceptional service and positive interactions with the staff, who are described as helpful, professional, and friendly. Many people appreciate the personalized approach and the staff's willingness to go above and beyond, making the home-buying process smooth and stress-free. The customer service is frequently praised for being responsive, informative, and supportive, with many reviewers feeling well-guided throughout their journey to a new home. However, some customers also noted issues with after-sales service, particularly concerning plumbing repairs, with reports of long waiting times and a lack of responsiveness from customer service. A few other people also felt that despite initial positive experiences, delays in completion dates led to inconvenience and uncertainty, suggesting a need for better support in such circumstances.

What people talk about most

Staff

Clients share positive opinions on staff, with many reviewers consistently praising the team for being... See more

Service

Consumers find service to be positive, with many reviewers describing it as excellent, professional, and... See more

Customer service

Reviewers mention positive feedback about customer service, highlighting the helpfulness and responsiveness... See more

Location

Customers consistently note positive experiences with location, often describing developments as amazing... See more

User experience

Reviewers highlight positive aspects of user experience, with many expressing satisfaction and happiness with... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Jane our sales lady was 5 stars plus- went above & beyond for us. After a disapointing trip to David Wilsons in outibridge at we nipped to Bloor homes at Deepcar & was welcomed by Jane who was so in... See more

Company replied

Rated 5 out of 5 stars

Sales, excellent service. Hannah & Sue were brilliant, always there to help and answer any questions we had . Very sad to hear Sue is moving from Suttonfields site, the residents will definitely mis... See more

Company replied

Rated 5 out of 5 stars

We are very happy with our experience with Bloor Homes. The whole team, especially Carolyn, Nicola and Trev has been friendly, professional, and incredibly helpful throughout the process. They have al... See more

Rated 5 out of 5 stars

We wandered in to the sales centre at Banbury rise just to have a little look and a week later we had reserved a beautiful 4 bedroom Harwood, 2 months later and we are about to move in to our dream ho... See more

Company replied


Company details

  1. Home Builder
  2. Housing Development

About Bloor Homes & Fitchett by Bloor

Written by the company

Welcome to the official Trustpilot page for Bloor Homes & Fitchett by Bloor.

The Bloor family have been building quality homes since 1969. Today, they still own and run the business, ensuring their initial high standards are maintained to a five-star quality NHBC standard.

Today, our light, spacious homes are designed to give you the flexibility to adapt as life changes. Plus, the ‘Your Choice’ range gives you the freedom to add your own style, by picking from a wide selection of kitchen, tiling, flooring and finishing options, all fitted before you arrive.

But that’s not all. A combination of traditional and contemporary building methods are used to ensure your home is energy efficient and low maintenance.

From your first visit until long after you move in, you’ll receive five-star customer service and all the expert guidance you need. BLOOR HOMES FITCHETT BY BLOOR

Contact info

  • Ashby Road, DE12 7JP, Measham, Swadlincote, United Kingdom

  • bloorhomes.com

4.7

Excellent

TrustScore 4.5 out of 5

6K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 84% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent service from start to finish

I recently purchased a property from Bloor Homes in Felixstowe and the experience has been outstanding throughout. A special mention to Luke, Lauren and Tashya who have been professional, approachable and gone above and beyond to make everything straightforward and stress-free. I would highly recommend Bloor Homes to anyone considering buying a new build property.

24 June 2026
Unprompted review
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Reply from Bloor Homes & Fitchett by Bloor

Hi Gareth, thank you for your lovely review. We're delighted to hear that our team's professional and approachable support helped put you at ease throughout the process. We really appreciate your positive feedback and wish you every happiness in your new home. Kindest regards, Laura

Rated 5 out of 5 stars

Reserving a Bloor New build home

The staff were very helpful and pleasant in welcoming us. Very professional and efficient in explaining the procedures of buying the property.

6 June 2026
Unprompted review
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Reply from Bloor Homes & Fitchett by Bloor

Hi Nerukav, thank you for your kind words. We appreciate your feedback and will share it with The Brambles team. Best wishes, Laura

Rated 5 out of 5 stars

Amazing experience with Bloor Homes-…

Amazing experience with Bloor Homes- the process of buying, from initial viewings of the show home and tentative enquiries with Paige, to picking up the keys today has been smooth and highly professional, using the Assisted Move Scheme. New Home Solutions kept me updated, Cotswold Conveyancing had legalities sorted and Scott ( site Manager) discussed and allowed me to view the house from start to finish. Paige and Stephanie have supported throughout, putting up with my queries and answering my questions- always with a smile and patience! The few tradespeople that I had the pleasure to chat with were always polite and helpful. A superb and highly professional set up at Tewkesbury Meadows - Bloor Homes should be extremely proud of their employees . Looking forward to the next stage of Customer Care. X Thank you again.

24 June 2026
Unprompted review
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Reply from Bloor Homes & Fitchett by Bloor

Hi there and thank you so much for your kind words. It is great to hear that the Bloor team were able to make your move as seamless and enjoyable as possible. I will be sure to pass on your kind comments to all of the team. Wishing you all the best in your new home, Laura

Rated 5 out of 5 stars

The Brambles - great customer service

The customer service and support we had received from Mandy and Damon was incredible. No pressure just advice and support. They made going through the process extremely easy. They're credits to their company.

10 May 2026
Unprompted review
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Reply from Bloor Homes & Fitchett by Bloor

Hi Mohit, thank you so much for the great feedback. I will be sure to pass your comments along to Mandy and Damon. I am sure they will be thrilled with your kind words! Wishing you many happy years in your new home, Laura

Rated 5 out of 5 stars

The Brambles – Exceptional Support from Start to Finish

The team at The Brambles has been incredible. From my very first visit, everyone—especially Paul and Mandy—made me feel supported, informed and completely at ease. Their professionalism and genuine care are exactly why this development continues to win awards.

As my journey progressed, Damon, Ivan, Josh and Cian also stepped in and took great care of everything at the later stages. Their attention to detail and willingness to help have made the process smooth and reassuring.

I haven’t moved in yet, but the experience so far has been excellent and has given me full confidence in my decision to buy at The Brambles. Hopefully everything continues to go well and we receive the keys on the expected date.

A brilliant team and a fantastic development.

23 June 2026
Unprompted review
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Reply from Bloor Homes & Fitchett by Bloor

Hi Rishi, thank you for your wonderful review. We're delighted to hear that your experience at The Brambles has been so positive. We'll be sure to share your kind words with all of the team. They'll be pleased to know their support has made such a difference. Thank you for placing your trust in us. We look forward to welcoming you to your new home and handing over the keys very soon. All the best, Laura

Rated 5 out of 5 stars

My husband and I bought a house at The…

My husband and I bought a house at The Brambles in Rugby, from the day we put our deposit down to the day we moved in Paul and Mandy have been absolutely brilliant from helping us fill in paperwork to explaining things we didnt understand. The build quality of the house inside and out are very good compare to other new builds we had looked at.
We would highly recommend Bloor homes to anyone thinking of buying a new home

1 July 2025
Unprompted review
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Reply from Bloor Homes & Fitchett by Bloor

Hi Jemnu, thank you for your fantastic 5-star review. We're delighted to hear that you were impressed by the level of customer service you received from the team at The Brambles. I’ll be sure to pass your kind comments on to Paul and Mandy, who will be thrilled to know they were able to help make your home-buying journey such a positive experience. Wishing you all the very best in your new home. Kind regards, Laura

Rated 5 out of 5 stars

The team over there were great with…

The team over there were great with helping me find a home! They are always super friendly and nice and i couldn't recommend them more!

23 June 2026
Unprompted review
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Reply from Bloor Homes & Fitchett by Bloor

Hi Vic, thank you for your review and for recommending our Saxon Park team. We truly appreciate your kind words. Best wishes, Laura

Rated 5 out of 5 stars

We recently purchased a 2-bedroom…

We recently purchased a 2-bedroom semi-detached home at The Brambles development, and we couldn't be happier with our experience.
From the very beginning, the team was professional, friendly, and incredibly supportive throughout the entire buying process. They kept us informed at every stage and were always available to answer any questions we had, making what can often be a stressful experience feel smooth and straightforward.
Since moving in, we've been delighted with our new home. The property is well-built, thoughtfully designed, and perfectly suits our needs. One of the biggest bonuses has been the pleasant and welcoming neighbours, which has helped us settle into the community quickly.
What has particularly impressed us is the excellent after-sales support. Even after completion, the team has continued to provide outstanding customer service, responding promptly to any queries and ensuring everything has been addressed to a high standard.
Overall, we highly recommend The Brambles development to anyone looking for a quality new home backed by a dedicated and supportive team.

19 December 2025
Unprompted review
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Reply from Bloor Homes & Fitchett by Bloor

Hi Karol, thank you for the fantastic review! We're so pleased to hear that you're enjoying your new home and that our team was there to assist even after the move-in day. Your comments about our after-sales support truly mean a lot and we will make sure your kind words are passed to all of the team. Wishing you all the best, Laura

Rated 5 out of 5 stars

The Brambles, Long Lawford - Amazing Team

The Brambles, Long lawford team were very helpful in guiding us through the house buying process - especially Mandy!

Would 100% recommend.

23 May 2026
Unprompted review
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Reply from Bloor Homes & Fitchett by Bloor

Hi Ethan, thank you so much for your kind and thoughtful review! It has truly made our day to hear how much you enjoyed your experience with our Brambles team. We're incredibly grateful for your support and thrilled that Mandy provided you with such exceptional service. Best wishes, Laura

Rated 5 out of 5 stars

The Brambles, Long Lawford

Mandy & Damon have been fantastic and super helpful throughout our purchase experience at The Brambles.

The have made the process run smoothly and hassle free. Can't wait to complete and get moved in!!!

20 June 2026
Unprompted review
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Reply from Bloor Homes & Fitchett by Bloor

Hi Mark, thank you so much for your kind review. We're delighted to hear that Mandy and Damon have made your purchase experience at The Brambles such a positive one. Providing a smooth journey for our customers is extremely important to us, and it's wonderful to know that their support and dedication have helped make the process enjoyable. We truly appreciate your feedback and look forward to welcoming you to your new home very soon. Wishing you all the best for completion and move-in day, Laura

Rated 1 out of 5 stars

Now! Thats what I call a problem!-The Brambles

Problem after problem after problem! One year on and it feels like I've found almost all of the bodged parts of my brand new bloor home. From the very simple to we can't be arsed to install things correctly. If you like stress and DIY projects every weekend putting your house up to standard buy bloor.
Coldplay Ft white paint -Yellow
Queen ft Leaky pipes - plumbing under pressure
Clean bandits -we got paint everywhere but the walls
Dire straits- we can't see level fencing.
Jona lewie- You will always find scratched panels in your brand new kitchen at parties.
Nine inch nails - Your floor is ready to lay carpet
Seal- A Kiss from the rear window
And many many more of your favourites!
Gets yours today!

23 June 2026
Unprompted review
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Reply from Bloor Homes & Fitchett by Bloor

Hi Thomas, thank you for taking the time to leave your review. We wanted to reassure you that the quality of our homes and the service we provide are very important to us. I have spoken with our Regional Customer Care team, who have confirmed that they have been liaising with you in relation to this matter. Best wishes, Laura

Rated 5 out of 5 stars

The Brambles team are fantastic

The Brambles team are fantastic! Mandy, Paul and Cian were helpful, patient and informative throughout our entire buying process. It couldn't have gone smoother and we are incredibly grateful for their time and support. We love our Bloor home!

23 June 2026
Unprompted review
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Reply from Bloor Homes & Fitchett by Bloor

Hi Rachel, thank you for sharing your experience with us and letting us know that you simply love your new Bloor home! It's always great to hear from happy customers. We wish you all the best, Laura

Rated 5 out of 5 stars

Great service at The Brambles in Rugby

We have recently reserved at The Brambles in rugby and have been liaising with their sales advisor Mandy. We have received great communication and support throughout the process and would highly recommend.
We are very impressed with the process and service received so far.

20 June 2026
Unprompted review
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Reply from Bloor Homes & Fitchett by Bloor

Hi Mrs Lawson, we are thrilled to hear about your positive experience with Mandy. It’s wonderful to know that she provided you with such support and guidance in your buying process. We appreciate your kind words and will make sure our Brambles team gets to see your great feedback. Thank you for your recommendation and we wish you all the best, Laura

Rated 5 out of 5 stars

Location, Staff and Level of Service at The Brambles is Amazing

The Brambles where I live is an amazing residential area. The site team and maintenance work really well to ensure the neighbourhood experience of everyone living here gets better and better! Shout out and many thanks to some of the team members at the Brambles I know work hard to keep the area excellent: Paul, Mandy, Ivan, Josh and Cian.

23 June 2026
Unprompted review
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Reply from Bloor Homes & Fitchett by Bloor

Hi Chukkie, thank you so much for taking the time to leave this fantastic review! We're thrilled to hear of the excellent service you received and wish you all the best. Thanks again, Laura

Rated 5 out of 5 stars

The Brambles

The folks at Bloor Homes have been fantastic and throughout the whole process of buying my new home were always on hand to offer advice, answer questions and generally make the whole purchasing experience a lovely one. Paul, Mandy, Cian and team are wonderful and The Brambles is a lovely development which I have very happy to be a part of!

23 June 2026
Unprompted review
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Reply from Bloor Homes & Fitchett by Bloor

Hi Benjamin and thank you for sharing your experience with us, it is always so lovely to hear from happy customers. We will be delighted to pass on your kind comments to the team, they will be thrilled to hear that they made your home buying journey an enjoyable one! Wishing you all the best in your lovely new home at The Brambles! Kind regards, Laura

Rated 5 out of 5 stars

Hassle free buying

The experience was smooth and they helped us all along the way with any questions we had as well as answering any aftersales questions and help across the whole site team.

20 March 2026
Unprompted review
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Reply from Bloor Homes & Fitchett by Bloor

Hi David, thank you for your wonderful feedback. We're delighted to hear that you had a smooth experience and that our Brambles team were able to support you throughout your journey, answering any questions you had along the way. It's also great to know that our aftersales support and the wider site team have been so helpful. We appreciate your support. Best wishes, Laura

Rated 5 out of 5 stars

amazing customer service

Bloor homes have been amazing in helping me find a new home, they have provided excellent customer service, super helpful in letting me pick the upgrades for my home and also sending me weekly updates and checking in with me throughout the process. Honestly, you have made a very stressful time as smooth and understanding as possible. thank you

23 June 2026
Unprompted review
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Reply from Bloor Homes & Fitchett by Bloor

Hi Lianne, thank you for leaving a fantastic 5* review. It is great to hear that the Bloor team were able to make your move as seamless and enjoyable as possible. I will be sure to pass on your kind comments to The Brambles team. Wishing you all the best in your new home, Laura

Rated 5 out of 5 stars

Great experience visiting Saxon park

Great experience visiting Saxon park, Bloor homes. Would definitely recommend.
Would like to give a special mention to Christian he was exceptional, very helpful and polite man, made our experience super easy and pleasant!

22 June 2026
Unprompted review
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Reply from Bloor Homes & Fitchett by Bloor

Hi there, thanks so much for your lovely review. We're so happy to hear that you have had such a positive experience. Wishing you all the best in your new home, Laura

Rated 5 out of 5 stars

I had a fantastic experience with Bloor…

I had a fantastic experience with Bloor Homes at Shottery View from start to finish. The sales team, specifically Emma, Olivia, and Aman, were incredibly helpful and guided me through every step of the process, making my move on April 29th a smooth transition. Having experience with the Shottery location, I can confidently say it’s a wonderful place to live. The build quality of my new home is excellent, and I have really enjoyed settling in.
​A special mention must go to Linden, my site manager; he has been consistently helpful during his visits and has promptly resolved everything I asked of him. The post-completion customer service has been equally responsive, quickly addressing a couple of minor snags. I am very happy with my new home and highly recommend the team at Bloor to anyone looking in the area

29 April 2026
Unprompted review
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Reply from Bloor Homes & Fitchett by Bloor

Hi Cameron, thank you for taking the time to share your fantastic feedback. We're delighted to hear that Emma, Olivia and Aman helped make your move to Shottery View such a smooth and enjoyable experience, and that you are pleased with the quality of your new home. It's also wonderful to hear your kind words about Lyndon and our Customer Care team, who will be thrilled to know their aftercare support has made a difference. Thank you for your recommendation – we will be sure to pass your lovely comments on to the whole team. Kind regards, Laura

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