Bloor Homes & Fitchett by BloorReviews 

From 1st contact by phone on 20th January to date, Kate (Boon) and Vanessa in the Southbourne site office have been welcoming, helpful, supportive and encouraging and been a credit to Bloor Homes. Joshua Nicklin & Paul Wells of the construction team have similarly been very helpful and positive. We would certainly recommend them (and therefore Bloor Homes!) to anyone. Sadly, the website design to enable me to complete and submit this review has, in my view (an 80 year old!) been difficult to follow and I have only been able finish this with the help of my grandson.

Very helpful and great customer service from start to finish from the Evesham Gate team.

Fantastic customer service and personalised support at Shottery view Bloor by Olivia and Emma. Couldn’t fault them. Unfortunately my mortgage fell through so couldn’t obtain a property with Bloor but I’d definitely consider Bloor in the future

Outstanding service from start to finish from the team at Bloor Cottage Farm.

At the beginning, Sheila showed me around and was incredibly knowledgeable, helpful, and welcoming. Sandy then stepped in and between them both, I always felt looked after throughout the whole process. They were always friendly, approachable, and genuinely made me feel like I mattered as a customer. They made every stage feel exciting rather than stressful.

After completion, Carl took over supporting the aftercare side and was brilliant. He was always quick to answer questions and get any minor issues resolved efficiently. Even after completion, I still feel well supported and confident that any help or advice I need will be there.

The house itself has been built to an outstanding standard, and I couldn't fault it. You can tell a lot of care, and attention has gone into the build and finish throughout the property.

I genuinely couldn’t fault anything. The whole process was made easy, smooth, and stress free from beginning to end. Sandy, Sheila, and Carl are a real credit to Bloor Homes and I would definitely recommend them to anyone buying a home. Thanks to you all :)

Right from the start Joanna has been a pleasure to deal with. She extended a warm welcome when we first went into the sales office and listened carefully to our needs for our new home. When showing us around she pointed out the various features of the two properties we were interested in, and this helped tremendously with our decision to reserve one of them.

Really impressed with the team at Bloor Homes and I’m sure this will continue as we move to our new home and the after sales team.

Lovely staff, very helpful! Tracy and India were amazing!

I’m extremely disappointed with Bloor Homes and how they’ve handled an ongoing issue with my garden wall foundation.

Despite NHBC setting a clear deadline for the foundation to be brought up to standard, nothing meaningful has been done. The foundation currently sits at just 1.25m, when it should be over 2.5m to comply with NHBC requirements. This isn’t a minor detail—it’s a fundamental structural issue that should never have been overlooked in the first place.

It’s frustrating to be left chasing this, especially when there are clear guidelines and deadlines in place. Homeowners shouldn’t have to push this hard just to get basic standards met.

I expected better accountability and professionalism. Right now, it feels like being ignored rather than supported.

If anyone else has dealt with similar issues, I’d be interested to hear how you got them resolved.

From the very start, our experience with Bloor homes in Shrivenham has been amazing. Our sales advisor Joanna Lang has been helpful and friendly, answering our many questions and guiding us through the journey of buying our home.
We are very impressive with the home we have chosen ( Morris) and the price and incentives we were given. I cannot recommend Bloor highly enough in this our first experience of them. We are very much looking forward to more from the team as we move forward with our sale.

Excellent experience. India and Tracey (sales, Brize Meadow) made reserving a property easy and provided weekly construction updates. They were patient, professional, and personable during difficult personal circumstances. Ash (site manager) was thorough, and the snagger confirmed the house was built to a very high standard. Thank you!

We are both really pleased with the service we have received so far from bloor homes. Alexis has been extremely helpful and made everything so far really easy and stress free. We can’t wait to move into our new home!

Genuinely awful experience from start to finish.

We raised issues with the garden at the home demonstration, uneven ground and holes everywhere, and were told it would be sorted. Nearly a year later, it still hasn’t been.

The lawn was never properly done. It was just reseeded, and badly. The contractors did the absolute bare minimum. No proper levelling, no rolling, no real ground preparation, and the seed was not even raked in properly. The result is exactly what you would expect, patchy grass, large bare areas, and a garden that is still completely unusable.

Months of going back and forth and nothing has actually been fixed. Every time there is another excuse, usually blaming the weather, instead of anyone taking responsibility.

Communication has been poor throughout. We have had to chase constantly and still get no clear answers or proper plan. We have already asked for the lawn to be re-turfed properly because reseeding is clearly not working, but this is just being ignored.

We have effectively been left without a usable garden for the best part of a year. That is completely unacceptable.

Once they have your money, the attitude changes. The whole “family owned” image means nothing when the aftercare is this poor.

I have seen how other developers handle issues and this is nowhere near that standard. There is no urgency and no accountability.

At this point we just want it fixed properly.

Based on our experience, I would strongly advise anyone to think twice before buying from Bloor Homes.

Be mindful when you review! Were you offered a gift voucher? I was...
The house, I must admit was okay, but plenty of niggles known to Bloor but ignored! floors dropping and blanks in toilet systems leaking due to cheap silicone used and so on....This becomes apparent after the 2 years warranty! So they will not deal,
Landscaping is absolutely rubbish. Trinity the maintenance company is run by a Bloor family member! So all those dead trees, bad hedges, finishing touches are never replaced/re planted......I've been in my home for 5 years and have always had 3 dead trees out of 5 . The so-called hedge between my private drive and public space has more holes than a member of parliament .....So security is an issue! They have been informed and have done nothing for an elderly, single female! I get lots of unwanted people and dogs invading my private space! Plenty of new builds out there now, just do your homework and good luck.

We visited Hazelton Meadow today without an appointment and were immediately impressed by the warm welcome we received. Sammy went above and beyond to provide us with all the information we needed. She was professional, knowledgeable and incredibly approachable throughout.

Despite some challenging questions, Sammy answered everything with confidence and clarity, making the whole experience both informative and enjoyable. As newcomers to new - build homes, we had been quite sceptical but after our visit today, our perspective has completely changed.

Sammy truly brought the Bloor Homes vision to life for us. If every Bloor office has someone like her, we’ll have no hesitation in choosing them.

We had a wonderful experience with Bloor. Both Emma and Reece were fantastic from beginning to end of the process, both communicated with us closely throughout and helped us with anything we needed. The house is beautiful and you can tell that care and attention is poured into everything they do.

We were buying what I expected to be the best house I'd ever own at The Arches in Ledbury, but when we visited in March to measure for curtains, we found that there had been a water leak from the toilet upstairs.

There was standing water in several of the bedrooms, bathroom and landing. Water coming through a hole the ceiling and walls in the kitchen below, and running out of a plug socket and down behind the worktop and units.

That was unfortunate, but I understand that things can go wrong. I asked for written confirmation that all water damaged plasterboard would be taken down and replaced, and that it would be properly dried out with a dehumidifier. They refused to put this in writing but assured me that it would all be done correctly.

Unfortunately when we went for our house demo a few weeks before moving, it was clear that this hadn't happened. Not only were there still water marks on the kitchen ceiling, the wet and damaged plaster had just been painted over. To dry the house out, it appears that they had just turned the heating up full and left it, so skirting boards and plaster had cracked in other rooms.

In addition there were multiple other examples of very poor build quality. In the lounge it was obvious where a square of the ceiling had been cut out and replaced badly, and there were visible channels in the plaster on both sides of the room. Kitchen plinths were badly fitted, and some of the carpentry looked like it had been done by a beaver. Doors had been cut short so that I could fit my hand underneath, and other bits of plasterwork had been badly repaired, unrelated to the water leak.

The person showing us round described it as the worst house demo he's ever done, and said that the people who'd worked on the house all deserved to be fired.

In addition, he mentioned that Bloor are actively negotiating to buy the field to the north of the current development, so everyone who paid a premium for a house at the edge with views across countryside may well to lose that in future and see it replaced with a building site.

As the view was a big selling point (mentioned repeatedly by the sales staff who said there were no plans for further expansion) and we had lost confidence in their build quality we had no choice but to drop out with a couple of weeks to go. Fortunately because of delays from their solicitors we'd not yet exchanged contracts. They refunded my reservation fee (though tried to say it was £500 and not £750) but I'm out of pocket for legal costs and had expended a huge amount of time and energy over this.

We had been looking forward to what should have been a great home and place to live, but feel upset and disappointed. There was a buyer for my home, and a chain of people all of whom have been inconvenienced by this as well.

We had an appointment with Nicola today at Newport vale and came away with a really positive experience. As a young couple and first-time buyers, we appreciated how welcoming she was and how clearly she explained everything. She provided plenty of helpful information and made the whole process feel very positive. We’d happily recommend her.

We have just moved into our lovely new home at Hutchison Gate Newport, this is our 3rd new build home, and our first with Bloor homes and we can honestly say the team here are the kindest and friendliest we have ever experienced and the finish on these homes is simply incredible. Thank you so much to Lisa-Marie, Emma, Carl and the team, we are delighted with our new home.

Alexis and Tia were absolutely brilliant, they both really know all their stuff. Alexis took the time to talk us through everything and answered all of our questions. Thank you very much.

Buying our first home could have been overwhelming, but the Brambles team made the entire journey smooth, stress-free, and genuinely enjoyable. From start to finish, they were supportive, responsive, and always ready to guide us through every step with clarity and care.

A special thank you to Mandy, Paul, and Damon—your dedication, professionalism, and warmth truly made all the difference. We always felt like we were in safe hands.

An outstanding team delivering an exceptional experience. We couldn’t have asked for better!

Michaela, Pam and Katie have been fantastic! They were so helpful and explained every step of the process answering any questions or concerns we had straight away. They made the moving process so stress free and easy, and we are so happy in our new amazing Bloor home! I’d recommend Bloor and the sales team to anyone looking for their forever home! Thankyou