Blinds To Go Reviews 4,911

TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Considering 2,279 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, helpfulness, and knowledge, making the entire process smooth and easy from selection to installation. The service, including after-sales support, is frequently highlighted as exceptional, with many appreciating the efficiency and care taken during installation. People are very happy with their overall experience, noting the quality of the products and the pleasant user experience. However, some customers also noted issues with product quality, such as broken or missing parts, or blinds that were crooked or cut to the wrong size. A few other people also felt that scheduling appointments was difficult for those working full-time, and some experienced problems with remote delivery or syncing motorized shades.

What people talk about most

Staff

Customers had positive experiences with staff, consistently describing them as professional, friendly, and... See more

Product

Consumers find product quality to be ambiguous, with many expressing satisfaction with their purchases,... See more

Service

Reviewers highlight positive aspects of service, with many praising the efficiency and professionalism from... See more

Quality

Reviewers mention ambiguous feedback about quality, with many customers expressing satisfaction with their... See more

User experience

Users describe positive interactions with user experience, highlighting the ease and smoothness of the entire... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I have been purchasing Our family and Business blinds and shades at Scarborough Kennedy store for over 30 years. Had made many purchases there. All staff are very professional and take every car... See more

Company replied

Rated 5 out of 5 stars

Initial appointment was great. She knew her product and applied my coupons per my request. Measuring appointments was easy. Installation was very efficient and he explained everything before he lef... See more

Company replied

Rated 5 out of 5 stars

We are very happy with yhe service we received when we first chose the right kind of window treatment right to the installation. Our sales associate was informative and quite helpful. Both gentlemen w... See more

Company replied


Company details

  1. Window Treatment Store
  2. Blinds Shop
  3. Curtain Store
  4. Decoration and Interior Design Store
  5. Interior Designer

Written by the company

At Blinds To Go, we believe great design begins with the details. We specialize in custom window treatments that are as functional as they are beautiful—crafted to elevate every room with tailored elegance, warmth, and thoughtful design. Our mission is to help homeowners transform their spaces into personalized sanctuaries, using high-quality materials, expert craftsmanship, and timeless aesthetics—just as we've done since 1954. Whether you’re looking for drapery to soften a modern living room, Roman or roller shades to add texture and privacy, motorized shades, or a cohesive treatment plan for your entire home, we work closely with you to deliver results that feel elevated and effortless at an affordable price. We pride ourselves on providing a collaborative and transparent experience—from first look to installation. Our team is here to guide you through fabric selection, hardware finishes, and style options to ensure every element reflects your vision, lifestyle, and budget. With a deep commitment to quality and service, Blinds To Go has become a trusted name for clients who value both beauty and functionality in their homes. Our growing portfolio includes a wide range of residential projects big and small, and our customer reviews reflect the care we take in every detail. We’re passionate about helping you love where you live—one window at a time.


Contact info


4.5

Excellent

TrustScore 4.5 out of 5

5K reviews

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Rated 3 out of 5 stars

They did the opening all wrong but…

They did the opening all wrong but corrected it

25 May 2026
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Reply from Blinds To Go

Hi Nancy, we are sorry to hear that this mistake was made but are glad to hear it was resolved. Please let us know if you need anything further, we are always here to help!

Rated 5 out of 5 stars

Super product

Sara Smith was very helpful and understanding! She showed her expertise and professionalism! Blinds to Go also accommodated us because of renovations! Installation was done with care and expertise! Would definitely go there again and recommend to everyone!

18 May 2026
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Reply from Blinds To Go

Hi Carole,
We’re really happy to hear that Sara was helpful, professional, and made the process easy for you. It’s also great that we could work around your renovation timing and that the installation went smoothly and with care.
We truly appreciate your recommendation and your trust in Blinds To Go. Hope to see you again soon!

Rated 5 out of 5 stars

The service went smooth and quick

The service went smooth and quick. got the blinds in less then 1 week and correct size and color.

25 May 2026
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Reply from Blinds To Go

Thanks so much Jim! We’re really happy to hear everything went smoothly and quickly, and that your blinds arrived fast, in the right size and color, that’s exactly what we aim for!

We appreciate your trust in Blinds To Go and hope to see you again soon!

Rated 5 out of 5 stars

The service

The service, staff and product exceeded my expectations.

13 May 2026
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Reply from Blinds To Go

That’s amazing to hear Jill! We love going above and beyond ,so this really makes our day!

Blinds To Go

Rated 4 out of 5 stars

All blinds were received close to the…

All blinds were received close to the ETA provided. They were all cut to size ordered and installed easily. Only downside was all of the instructions were in French :(

25 May 2026
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Reply from Blinds To Go

Thank you so much for your feedback Darren ! We’re glad to hear your blinds arrived on time, were cut to size, and installed easily.
That’s strange we usually provide trilingual instructions. We do apologize if that wasn’t the case for you! We’ll definitely look into this on our end.
We appreciate your trust in Blinds To Go and hope you enjoy your new blinds!

Rated 5 out of 5 stars

excellent

excellent, knowledgeable and quick customer service. Attention to detail and a fast turnaround for tailor made curtains.

25 May 2026
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Reply from Blinds To Go

Thank you so much Sharon! We’re really happy to hear you enjoyed the quick, knowledgeable service and the attention to detail on your custom curtains—that’s exactly what we aim for!

Blinds To Go

Rated 5 out of 5 stars

We love our new powered shades

We love our new powered shades! Every step of the process was customer friendly and professional.

16 May 2026
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Reply from Blinds To Go

Hi Jerry,
We really appreciate this ! We’re so happy your experience was easy and customer-friendly and even better that you love your new shades!

Rated 1 out of 5 stars

If I could leave less than one star I…

If I could leave less than one star I would. This has been the single worst consumer experience I’ve had. The first order placed was for 7 no drill black out blinds. I provided the exact measurements and when all 7 arrived all 7 were too short. The measurements I provided were exact. I then tried to get a replacement based on the measurement insurance to be told that only applied to 4 blinds not my full order. Such nonsense. I then paid the difference , over €700 euro, and ordered replacements. The second order I also provided screen shots of the tape measure for exact space at each window. The second order took almost two weeks, and when I went to install one of the blinds this evening they don’t fit.

I’ve written asking for a full refund for the 14 useless blinds and for someone to come pick up the blinds and no one has bothered to come back to me. Shop local if you have the chance and don’t waste your time or money of this rubbish. I am still waiting on a full refund.

24 May 2026
Unprompted review
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Reply from Blinds To Go

Hello Marko
I’m very sorry to hear about the frustration you’ve experienced.
That said, I do want to clarify that this page is for Blinds To Go, and we only operate in Canada and the United States. We’re not affiliated with the company or order mentioned in your review, and unfortunately we wouldn’t have access to that account or order details.
We sincerely hope you’re able to get this resolved with the correct retailer

Blinds To Go

Rated 5 out of 5 stars

We have been going to Binds to Go in…

We have been going to Binds to Go in Somerville for over 10 years and our sales associate Donovan is fantastic- he is very knowledgeable and helpful. I would recommend him to anyone.

15 May 2026
Unprompted review
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Reply from Blinds To Go

Thank you so much for your loyalty over the past 10+ years John ! We’re very happy to hear that Donovan has consistently provided you with knowledgeable and helpful service, he’ll be very happy to read your kind words !We truly appreciate your recommendation and your continued trust in Blinds To Go. We look forward to seeing you again soon!

Blinds To Go

Rated 5 out of 5 stars

Everything went very smoothly

Everything went very smoothly, from the time I went to the store, to the time where they installed my blind. This company is very professional. I would definitely recommend it to my friends and family.

17 May 2026
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Reply from Blinds To Go

Hi Pierrette, We appreciate the time you took to give us such a great rating! It's great to know that we were able to provide you with the highest levels of service. We're glad you had a great experience, and we look forward to continuing to exceed your expectations! It was a pleasure to serve you.

Rated 5 out of 5 stars

My experience with "Blinds to Go" was great! I recommend them if you need to add blinds to your window.

My experience with "Blinds to Go" was helpful and truthful. My blinds to 2 of my windows look beautiful. So, I am now buying 2 more blinds for my living room.

17 May 2026
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Reply from Blinds To Go

Thank you so much Christine! We’re really happy to hear your experience felt helpful and honest, and even better that you’re loving how your blinds look on your windows!
We appreciate your trust in Blinds To Go and are excited to help you complete your living room next!

Rated 5 out of 5 stars

If you are in the market for a new Window treaments

If you are in the market for a new window treatment, stop by the Blinds to Go store on Route 46 East in Totowa and ask for Heidi. Heidi has product knowledge, is professional, and has outstanding customer service skills.

4 April 2026
Unprompted review
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Reply from Blinds To Go

Hi Edward, we are thrilled to hear about your experience! We are pleased that Heidi was able to deliver exceptional service to you. Our goal is always to provide the best experience, and we love knowing that yours was no exception. We look forward to seeing you again soon.

Rated 5 out of 5 stars

Both times we purchased blinds and…

Both times we purchased blinds and shades was seamless.

24 May 2026
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Reply from Blinds To Go

Hi Bobbychris, Thank you for the fantastic review! We strive to provide the best experience possible. We are delighted to hear that our commitment was clear to you.

Rated 3 out of 5 stars

The Blinds To Go staff is so nice!!!

The Blinds To Go staff is so nice!
My recent order was disappointing.
The door roman shade is short so the installer has reordered it.
I don’t like that the roman shades don’t line up straight across and the fabric looks so wrinkled. The kitchen shade is great!

24 May 2026
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Reply from Blinds To Go

Hello NeenK, Thank you for your feedback. We're pleased to hear you found our staff to be nice, as we strive for excellent customer service. We're sorry that your recent order didn't meet your expectations. We see that our customer experience manager has reached out to you and reordered the shade. If there are any other concerns, please feel free to reach out to us. We are here to help!

Rated 5 out of 5 stars

Good prices

Good prices

23 May 2026
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Reply from Blinds To Go

Thanks so much Linda! We’re glad you think so,we work hard to keep great quality at great prices!

Rated 5 out of 5 stars

Great Blinds, Price, Service

Great blinds, great commication, arrived early, reasonable price, terrific service by Svitlana at Davenport location.

23 May 2026
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Reply from Blinds To Go

Thanks so much Henry ! Really glad everything went smoothly and that Svitlana took good care of you at Davenport.

Blinds To Go

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