Excellent customer support. Louise and team really went out of their way to check and give proper accurate replies -- something you dont see often among CFD brokers. Trade execution is by far the fast... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Routine query quickly answered by Sofia- thanks!. Been dealing with Blackbull for 3+ years with no issues. The important things like withdrawals, customer service and fair trading conditions are all... See more
Company replied
🔥 customer service it’s awesome some are say it’s bad service i promise and i swear it’s super customer service and excellent iam asking doubt blackbull clear my doubts Best customer service is... See more
Company replied
Blackbull is the best broker out there! They have the best spreads and offer the greatest service whenever you have questions Georgia is always happy to assist you with any questions! would alwas... See more
Company replied
Company details
Written by the company
We were founded in 2014 with the goal of becoming the leading online Financial Technology and Foreign Exchange Broker. BlackBull Markets is a true ECN, No Dealing Desk brokerage specialising in Forex, CFDs, Commodities, and Fintech solutions for traders globally.
Contact info
United States
- blackbull.com
4.7
Excellent
3K reviews
Replied to 77% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Louise was quick to respond on my…
Louise was quick to respond on my queries
24 April 2026
Unprompted review
Reply from BlackBull Markets
Your feedback means a lot to us. Please reach out if you need any further assistance.
Kind regards,
Louise & Customer Experience Team | BlackBull Markets
Excellent service 10/10 "Louise you are…
Excellent service 10/10 "Louise you are the best attended my brother thank you
23 April 2026
Unprompted review
Reply from BlackBull Markets
We're grateful for your feedback and are always here to support you.
Best regards,
Louise & Customer Experience Team | BlackBull Markets
Jessica is one who reply me from…
Jessica is one who reply me from WhatsApp. She is rlly friendly. And answering my question rlly fast and clear. It’s time saving and pleasure to talk. I am so happy is Jessica on the line
23 April 2026
Unprompted review
Reply from BlackBull Markets
Thank you for sharing your experience. Let us know if we can assist you in the future.
Sincerely,
Jessica & Customer Experience Team | BlackBull Markets
Jessica really helped me alot today
Jessica really helped me alot today. Much appreciated.
21 April 2026
Unprompted review
Reply from BlackBull Markets
Thank you for your feedback. If you need anything else, please let us know.
Best regards,
Jessica & Customer Experience Team | BlackBull Markets
great communication and quick help
21 April 2026
Unprompted review
Reply from BlackBull Markets
Your feedback means a lot to us. Please reach out if you need any further assistance.
Kind regards,
Customer Experience Team | BlackBull Markets
Jessica helped me out today
Jessica helped me out today. Awesome service, thanks Jess
21 April 2026
Unprompted review
Reply from BlackBull Markets
We're grateful for your feedback and are always here to support you.
Best regards,
Jessica & Customer Experience Team | BlackBull Markets
Had a really smooth experience with…
Had a really smooth experience with BlackBull Markets. Their support team is fast and professional. Special thanks to Georgia — she was extremely patient, helpful, and guided me step-by-step with my queries. Execution is quick and overall service feels reliable. Definitely a good broker so far.
20 April 2026
Unprompted review
Reply from BlackBull Markets
Thank you for sharing your experience. Let us know if we can assist you in the future.
Sincerely,
Georgia & Customer Experience Team | BlackBull Markets
Great customer service
Great customer service. Louise helped me a lot today with my trading report.
17 April 2026
Unprompted review
Reply from BlackBull Markets
We appreciate your review. We're here if you need further help.
Kind regards,
Louise & Customer Experience Team | BlackBull Markets
I’ve been using BlackBull markets for a…
I’ve been using BlackBull markets for a while now and I highly recommend them. Customer support is always top notch. Shout out to Sofia for a quick and effective support :)
20 April 2026
Unprompted review
Reply from BlackBull Markets
Thank you for sharing your experience. Let us know if we can assist you in the future.
Sincerely,
Sofia & Customer Experience Team | BlackBull Markets
Jessica helped with my application…
Jessica helped with my application ,just got approved new account
16 April 2026
Unprompted review
Reply from BlackBull Markets
Thank you for your feedback. If you need anything else, please let us know.
Best regards,
Jessica & Customer Experience Team | BlackBull Markets
Reply from BlackBull Markets
Your feedback means a lot to us. Please reach out if you need any further assistance.
Kind regards,
Alvaro & Customer Experience Team | BlackBull Markets
Jessica is very helpful and friendly!
15 April 2026
Unprompted review
Reply from BlackBull Markets
Your feedback means a lot to us. Please reach out if you need any further assistance.
Kind regards,
Jessica & Customer Experience Team | BlackBull Markets
Reply from BlackBull Markets
Thanks for taking the time to leave a review. We're always happy to help if you have more questions.
Kind regards,
Jessica & Customer Experience Team | BlackBull Markets
Very fast communication and excellent…
Very fast communication and excellent service on WhatsApp
14 April 2026
Unprompted review
Reply from BlackBull Markets
Your feedback means a lot to us. Please reach out if you need any further assistance.
Kind regards,
Customer Experience Team | BlackBull Markets
Fernando was very professional and…
Fernando was very professional and quick in solving my issue. Great experience.
14 April 2026
Unprompted review
Reply from BlackBull Markets
We're grateful for your feedback and are always here to support you.
Best regards,
Fernando & Customer Experience Team | BlackBull Markets
Love BB
Love BB. They are the best, Their customer service is like none other.
14 April 2026
Unprompted review
Reply from BlackBull Markets
Thank you for sharing your experience. Let us know if we can assist you in the future.
Sincerely,
Customer Experience Team | BlackBull Markets
Reply from BlackBull Markets
We appreciate your review. We're here if you need further help.
Kind regards,
Jessica & Customer Experience Team | BlackBull Markets
Thank you Jessica
Got the account blocked for not paying attention tonthe access codes, everything was sorted out smoothly within minutes.
JESSICA did an amazing job and her colleague that called me for the security check was also amazing and super proffesional . ( I did not got his name, is on me and I apologize for that ) , smooth experience.
13 April 2026
Unprompted review
Reply from BlackBull Markets
Thank you for your feedback. If you need anything else, please let us know.
Best regards,
Jessica & Customer Experience Team | BlackBull Markets
delay trade execution
not for bast trading because live account trading execution is so much delay for EA trading
9 April 2026
Unprompted review
Reply from BlackBull Markets
Hi, thank you for your review. We're sorry to hear about your experience.
To help you further, our team will need to look into your account details.
Please contact us at support@blackbull.com so we can assist you directly.
Prompt action by Louise
13 April 2026
Unprompted review
Reply from BlackBull Markets
Thank you for your feedback. If you need anything else, please let us know.
Best regards,
Louise & Customer Experience Team | BlackBull Markets
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