Black Barn Design Reviews 

155
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Considering 43 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, finding them to be exactly as described and effective for their intended use. Many people appreciate the excellent pricing, especially the availability of materials in affordable quantities, and the added benefit of free and fast delivery. Reviewers frequently highlight the swift dispatch and delivery times, noting that items arrive promptly and are well-packaged. However, some customers experienced issues with delivery, including delayed orders or parcels not arriving as expected, though replacements were often sent quickly. A few other people also felt that communication could be improved, mentioning instances where they did not receive follow-up after delivery or experienced minor packaging damage.

What people talk about most

Product

Customers consistently note positive experiences with product, frequently praising the quality of items... See more

Delivery service

Reviewers mention positive feedback about delivery service, with many praising the quick and fast delivery... See more

Price

Users describe positive interactions with price, consistently highlighting great prices and excellent value.... See more

Quality

Clients share positive opinions on quality, consistently receiving good quality items that are as described... See more

Reviews shaping this summary

Rated 5 out of 5 stars

First time investing in wax sculpture for jewelry. Really like how clear on the website what products is in each packaged. Really good quality too. Definitely will be buying more stuff from you guys a... See more

Rated 5 out of 5 stars

I’m giving 5 stars because I’m not the sort of person to give bad reviews based on forgetting to post has we all have bad days But I received the order confirmation and item had been shipped ne... See more

Rated 5 out of 5 stars

Very good products at an excellent price. Free delivery a big plus and fast delivery. Excellent communication with one missed item sorted immediately. Many thanks.

Rated 5 out of 5 stars

5kg Petrobond sand and Large metal moulding box. Very quick ordering with swift delivery too. Well packaged.


Company details

Written by the company

Jewellers, artists, model maker and creators - Black Barn Design is the best UK online store for metal casting related tools and supplies. Browse our shop to discover what we have in stock. We are continuing to improvement our store and increase our range of quality affordable products.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

155 reviews

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1-star

Asks customers to review

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Hasn’t replied to negative reviews

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4.6

All reviews

(155)

42 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Ordered sand

Ordered sand, as I paid it pulled my old address through as the . I contacted through the form, but never heard anything, and delivery went to my old address.

Disappointed that I never heard back, even after it had been delivered.

18 November 2025
Rated 1 out of 5 stars

I recive only one product out of three

I ordered three products but only received one. I sent two emails to customer service asking for an explanation, but I never got a reply. Very disappointing experience and poor communication. I won’t be ordering from this company again unless they improve their customer support.

1 October 2025
Rated 5 out of 5 stars

Cant fault anything

Cant fault anything, Had material sent to old address, pointed this out, and free of charge received new batch of material right away, fantastic service.

19 August 2025
Rated 5 out of 5 stars

Post took 6 days for some reason but for sorted

I’m giving 5 stars because I’m not the sort of person to give bad reviews based on forgetting to post has we all have bad days

But I received the order confirmation and item had been shipped next day then 5 days go by and realise no order has arrived now my work is well behind
I Email then saying what has happened
To my item ? Did get a reply saying will look into it then nothing after
But Then get a Royal Mail email a hour later saying the item has been picked up and be delivered tomorrow . Just a little mix up by the sounds and forgot to post. but we all have a Buisness to run and this put my work behind a good 3 days so 🤷🏼‍♂️

5 September 2025

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