Black Barn Design Reviews 

155
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Looking at 43 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, noting they are exactly as described and perform exceptionally well. Many people appreciate the excellent pricing, especially for materials available in quantities suitable for hobbyists. The delivery service is frequently highlighted for its speed and efficiency, with many orders arriving promptly and well-packaged. However, some customers experienced delays in receiving their orders or issues with tracking information, causing inconvenience. A few other people also felt that communication could be improved, as they did not receive follow-up after delivery or experienced minor packaging damage.

What people talk about most

Product

Consumers find products to be of good quality and highly recommend them, with many expressing happiness with... See more

Delivery service

Customers consistently note positive experiences with delivery service, frequently praising quick and fast... See more

Price

Users describe positive interactions with price, consistently highlighting great prices and excellent value.... See more

Quality

Reviewers mention positive feedback about quality, consistently praising the good quality of items received... See more

Reviews shaping this summary

Rated 5 out of 5 stars

First time investing in wax sculpture for jewelry. Really like how clear on the website what products is in each packaged. Really good quality too. Definitely will be buying more stuff from you guys a... See more

Rated 5 out of 5 stars

I’m giving 5 stars because I’m not the sort of person to give bad reviews based on forgetting to post has we all have bad days But I received the order confirmation and item had been shipped ne... See more

Rated 5 out of 5 stars

Very good products at an excellent price. Free delivery a big plus and fast delivery. Excellent communication with one missed item sorted immediately. Many thanks.

Rated 5 out of 5 stars

5kg Petrobond sand and Large metal moulding box. Very quick ordering with swift delivery too. Well packaged.


Company details

Written by the company

Jewellers, artists, model maker and creators - Black Barn Design is the best UK online store for metal casting related tools and supplies. Browse our shop to discover what we have in stock. We are continuing to improvement our store and increase our range of quality affordable products.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

155 reviews

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Asks customers to review

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Hasn’t replied to negative reviews

How this company uses Trustpilot

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4.6

All reviews

(155)

42 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Googled product I need

Googled product I need, and found Black Barn Design
sent order, received product in good time, seems like a well organised Company who’s staff are good at their jobs, I will be using them again

7 November 2024
Rated 5 out of 5 stars

Above and beyond

After being let down by another company Black Barn Design not only had exactly what I needed they agreed to let me come and collect it, absolute life saver! Very rare these days to find customer service like that, highly recommend Black Barn Design and as a bonus you get to support a small business.

28 September 2024
Rated 4 out of 5 stars

Issue resolved quickly!

Issue resolved quickly!

We did have a slight issue with my shipping details but this was resolved quickly and I am very happy with the item I received.

20 August 2024

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