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Rated 5 out of 5 stars

I use Bitwarden on Firefox and Android devices as my password manager. It's reliable, works perfectly and supports the new passkeys. I have been using the platform for 2 years and it's the be... See more

Rated 1 out of 5 stars

I have tried on multiple occasions to install Bitwarden and get it up and running. It appears I must be quite stupid as which ever emails and PWs I set up they never subsequently work. For me the ap... See more

Rated 5 out of 5 stars

Bitwarden is hands down the best password manager I’ve ever used. I’ve been relying on it for over 10 years, and it has never let me down. It’s simple, fast, intuitive, and above all incredibly secure... See more

Rated 3 out of 5 stars

Support is really, really great. Against the incredibly modest price they ask for premium, it's a steal. Easily 5 stars if it wasn't for a 3-months lingering bug in the desktop client where it's uncle... See more

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Company details

  1. Software Company

Written by the company

With an open source, end-to-end encrypted approach to password management, Bitwarden empowers enterprises and individuals to securely store and share sensitive data. Accessible from any location, on any device, Bitwarden can be deployed in cloud-based and on-premise environments. Strengthen your security with MFA, vault health reports, enterprise policies, and event logs. SSO, SCIM, and directory service integrations make it easy to integrate Bitwarden into your enterprise environment.


Contact info

3.6

Average

TrustScore 3.5 out of 5

342 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Great product and service

Great product and service, I've been using Bitwarden for a couple of years both personally and for business. The backing technology and the openness give me the peace of mind and made it easy for me to recommend it for anyone.

4 March 2025
Unprompted review
Rated 5 out of 5 stars

Best password manager

I’ve been using for 3 years. It’s the best password manager. Easy interface, quick app, very private and secure, open source apps and the support is great, they answer fast.

2 March 2025
Unprompted review
Rated 4 out of 5 stars

It is not possible to contact Bitwarden by phone

It is not possible to contact Bitwarden by phone in case of a problem. I would be much happier if they did. However I recently notified them of a problem, and I got an email reply within a couple of hours. This said they appreciated my patience during a ' server-related matter' and indicating that it had now been put right, There wasn't anything apology though.

1 March 2025
Unprompted review
Rated 5 out of 5 stars

Speedy and helpful support

I asked them to migrate my subscription to the EU servers. Within a few hours I got an email asking me to confirm the request and the migration was completed within 10 mins of my confirmation reply.

25 February 2025
Unprompted review
Rated 5 out of 5 stars

Really good product

Really good product, good service, reliable. I have been using for me and my family for the last 3 years now. It solved many issues with the well being of the family.
And for a such reliable product, I have no problem to pay something for...

28 February 2025
Unprompted review
Rated 5 out of 5 stars

The best password manager ever

I have been using bitwarden for more than 3years. My experience has been awesome and I have no complaints about them. Their customer support is fast, the code is open source and audits are done regularly. One important thing that I choose in password manager is that it needs to be open-sourced. My view is that any password management company needs to opensource their code because for things as sensitive as passwords I cannot trust a random company who close source their code.

I have a few issues on the ui/ux part but in the recent bitwarden updates they revamped their mobile ui, extension ui which is big yes flag.

I strongly recommend bitwarden to give it a try for people who are new to password managers.

1 March 2025
Unprompted review
Rated 5 out of 5 stars

A Password Manager that you can trust

I've been using Bitwarden to protect my passwords for a long time. They are a lifesaver. They have kept my log ins secure and they have helped me when I had an issue logging into my account. The interface for obtaining your protected passwords is simple to use and easy to follow.

18 February 2025
Unprompted review
Rated 5 out of 5 stars

I decided to move from Last Pass back…

I decided to move from Last Pass back to Bitwarden. I was on Last Pass for about the last year. The reason was that it just seemed more responsive to auto filling when needed.
I thought I'd give Bitwarden another try. I was not disappointed. They seemed to have fixed my minor annoyances.
The clincher was the support. I had accidentally deleted Bitwarden from my MSFT authenticator so there was no way I could simply restart it. I sent an email to BW support and received a reply the next day! They offered a couple of solutions. The one I picked was to simply delete my account which can be done with an alternative MFA. Then simply recreate it with the same username and password. Then added it back to my MSFT authenticator. I had an up to date vault in my Last Pass so I exported it and then imported it into Bitwarden. Back in business.

20 February 2025
Unprompted review
Rated 5 out of 5 stars

I had a problem regarding auto-fill…

I had a problem regarding auto-fill even I had the auto-fill function disabled. I got the prompt replay the next day. The explanation was clear, and problem solved. You can rely on the Bitwarden support team.

22 February 2025
Unprompted review
Rated 5 out of 5 stars

One of the best password managers

One of the best password managers. I've been using it for years. For those who want to do vulnerability analysis. They have every opportunity to do so. All the code is on github. Applications are available for all operating systems (mac/linux/Windows/iOS/android). You can use it for free. Or subscribe for $10 per year.

18 February 2025
Unprompted review
Rated 5 out of 5 stars

Bitwarden stands out as top notch

Bitwarden stands out as one of the best password managers available, especially for those looking for value without compromising on security or functionality. Here's why:

At just $10 per year, Bitwarden offers a premium service that rivals those costing significantly more. This low price makes secure password management accessible to everyone, even those on a tight budget.

The customer support provided by Bitwarden is top-notch. They are known for their fast response times and genuinely helpful assistance. Whether you're facing a technical glitch or need guidance on using their features, their support team is there to help, making the user experience smooth and worry-free.

Bitwarden's browser extensions and mobile apps are not only user-friendly but also secure. They use end-to-end encryption, ensuring that your data remains private. The apps are intuitive, allowing for easy password generation, storage, and autofill across all your devices, whether you're on a PC, Mac, or using Android or iOS.

Multi-Factor Authentication: Bitwarden supports a variety of MFA options, enhancing account security beyond just a master password.

Your passwords are available across all your devices, ensuring you're never locked out of your accounts, even if you switch between different operating systems.
User-Friendly Interface: The design is clean and straightforward, making it accessible to non-tech-savvy users while still offering advanced features for power users.

Conclusion:
For anyone seeking a secure, reliable, and cost-effective password manager, Bitwarden is a stellar choice. The combination of its low annual fee, excellent customer service, and the secure nature of its apps across various platforms makes it a standout option. Whether you're managing personal passwords or need a solution for your business, Bitwarden ticks all the boxes.

16 February 2025
Unprompted review
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Reply from Bitwarden

Thanks you for the detailed review!

Rated 5 out of 5 stars

Worth paying for it!

An amazing app that is worth paying for and whose team offers fast and efficient support. There is nothing better.

13 February 2025
Unprompted review
Rated 5 out of 5 stars

Bitwarden is the best

I've been using Bitwarden for a few years now, ever since a competing company made it difficult to access on both phone and PC with the same username. I can't be any happier with how well bitwarden works, and how seamlessly it connects all of my tech to access my pws. Highly recommend!

14 February 2025
Unprompted review
Rated 5 out of 5 stars

Responsive and accurate support

I had question about the features in Bitwardens password manager and authenticator apps. I received a response almost immediately pointing me to the product roadmap and how to request the feature I was looking for.

9 February 2025
Unprompted review
Rated 1 out of 5 stars

Unacceptable

Can't even get properly started because Bitwarden's data importer isn't even capable of bringing in all my data from another provider, and fails to advise that it hasn't brought everything across. This is a great way to switch providers and risk later discovering that you've lost some of your data forever. It would be one thing if it honestly acknowledged that it couldn't transfer certain types of data. But to pretend it's performed a task when it hasn't is unacceptable. I've tried four password vault systems - Dashlane, LastPass, 1Password and Bitwarden. None of them are competent. This industry is a mud fight with a gangrenous broken arm in a trench in a tank battle in the rain at night in winter during a blizzard on a cliff overhanging an erupting volcano in a nuclear fallout zone during an earthquake under a falling meteorite on a planet being hit by an asteroid while it's being sucked into a black hole.

11 February 2025
Unprompted review
Rated 1 out of 5 stars

Unable to cancel account

Unable to cancel account, Payment processor that this company uses does not accept Canadian bank Visa/Interac Debit cards. No problem the last payments until this year. I had to cancel and delete Bitwarden account and go with a free open source offline password manager. I think that this is an American thing. I have uninstalled this app from al my devices and computers. You should not have to pay to use a password manager in this day and age.
Permanent boycott of USA products and services.

31 January 2025
Unprompted review

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