Best of hard work regardless to you all. I am pleading to you all to help bitcoin increases over higher and higher prices to call in for good investments . I am pleading as for good investments as l h... See more
Company replied
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See what reviewers are saying
My problem is that why the Bitcoin.com refuses to change it Policy about Cross Border payment? Peers to Peers payment it is fake and not correct.We have Banks our Online businesses but we do not rec... See more
Company replied
As you know I'm new member and I'm participating in the business. But so far I didn't get even the bonus withdrowal. How can I proceed for withdrawal. Please help me. Your name is trust pilot. But you... See more
Company replied
I am trying to buy Bitcoin and my card ending in 9250 which is being blocked. I have checked with moonpay and CBA and the card has no restrictions from either business. Could Bitcoin unfreeze the ca... See more
Company replied
Company details
Written by the company
Bitcoin.com is your premier source for everything Bitcoin-related. We can help you buy or sell bitcoins and download a bitcoin wallet. You can also read the latest news, track recent market changes for your favorite cryptocurrencies or engage with the community, and much more.
Contact info
St. Kitts & Nevis
- support@bitcoin.com
- bitcoin.com
You should know
3.4
Average
4K reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from Bitcoin.com
Hi Karen
Thanks for reaching out and for the 5-star rating!
If you’ve already downloaded the Bitcoin.com Wallet app, please tap the “Buy” feature within the app, complete the KYC process, and you should be able to purchase Bitcoin.
If you have any questions, please feel free to contact our support team at support@bitcoin.com.
Best regards,
Bitcoin.com Supprot Team
Reply from Bitcoin.com
Hi Syafiil,
Thanks for the feedback!
We’re glad to hear that you’re enjoying the Bitcoin.com Wallet app.
Best regards,
Bitcoin.com Support Team
Reply from Bitcoin.com
Hi Muhammad,
Thanks for the 5-star review and feedback. We are glad you like our app.
If you have any questions or need assistance with Bitcoin.com products or services, including the Bitcoin.com Wallet app, please feel free to reach out to our support team at support@bitcoin.com.
Best regards,
Bitcoin.com Support Team
Reply from Bitcoin.com
Hi Elon,
Thanks for the 5-star review!
If you have any questions or need assistance with Bitcoin.com products or services, including the Bitcoin.com Wallet app, please feel free to reach out to our support team at support@bitcoin.com.
Best regards,
Bitcoin.com Support Team
Great app seriously
13 December 2025
Unprompted review
Reply from Bitcoin.com
Hi Raymond,
We appreciate the 5-star rating and are glad to hear that you’re finding the Bitcoin.com Wallet app great to use. It’s user-friendly, and if you have any questions or need assistance, please feel free to contact our support team at support@bitcoin.com.
Best regards,
Bitcoin.com Support Team
To know better change…nd outcomes
To know better about currency change and currently learn more and extremely much better on indices exlc the current rates that makes the Indices,nd stocks much clearly,but hardly on analyzing the givebacks procedures when already proved with the detail of a phone and it's user,also its insights nd Identifications needed for all sites of viewery.
7 December 2025
Unprompted review
Reply from Bitcoin.com
Hi Somelele,
Thank you for sharing your feedback with us.
If you’re interested in learning more about Bitcoin.com’s products and services, including the Bitcoin.com Wallet app where you can buy, sell, send, and receive cryptocurrencies, we’re here to help. The app also offers additional features such as earning rewards, exploring Web3, staying up to date with the latest crypto news, and etc.
If you have any questions or need assistance, please feel free to reach out to our support team at support@bitcoin.com. We are available 24/7 and happy to help.
Best regards,
Bitcoin.com Support Team
I was betrayed in NovembeBetrayalr 2023
I was betrayed in December 2024,
Should any action be done with my mail adddress, it isn't me!
Please cancel my account completely. I don't do anything with crypto.
Thank you in advance for prompt reaction.
With best regatds
Eva Ritschek
13 December 2024
Unprompted review
Reply from Bitcoin.com
Hi Eva!
We are so sorry to hear about that.
Please reach out to support@bitcoin.com so we can assist you further. We are here anytime.
Best Regards,
Bitcoin.com Support Team
Awesome website
Awesome website. Great for new users who wanna learn to trade crypto like a pro.
4 December 2025
Unprompted review
Reply from Bitcoin.com
Hi Steven,
Thank you for your 5-star rating and feedback.
If you have any questions about the Bitcoin.com platform or the Bitcoin.com Wallet app, feel free to contact our support team at support@bitcoin.com.
Our support team is available 24/7 to assist you.
Best Regards,
Bitcoin.com Support Team
Couldn’t figure out how to use my free points
I couldn’t figure out how to use my points. I put it in and nothing came up at the end and it was super to be 40% off my feed.
28 November 2025
Unprompted review
Reply from Bitcoin.com
Hi Karen,
Thank you for your 5-star rating.
Can you please clarify your concern about the points? You can reach out to support@bitcoin.com, we are here anytime.
Best Regards,
Bitcoin.com Support Team
#1 news
Trust me, they’re doing everything right… is it the updates/news around coins? Following them on all socials and never regretted
2 November 2025
Unprompted review
Reply from Bitcoin.com
Hi there,
Thank you for your feedback and 5-star rating!
We are glad to know you are satisfied with the app.
If you have any questions or feedback about the Bitcoin.com platform or the Bitcoin.com Wallet app, feel free to contact our support team at support@bitcoin.com.
Our support team is available 24/7 to assist you.
Best regards,
Bitcoin.com Support Team
Reply from Bitcoin.com
Hi Muhammad,
We are sorry if you were unsatisfied with your experience using the app.
Please reach out to support@bitcoin.com anytime so we can help you with any issues you might have experienced using it. We are here anytime.
Best regards,
Bitcoin.com Support Team
My friend was keeping it for me in his wallet the giving it back when I was moving out of a bad situation I fist got done with radiation and was told you all was the best noto…
All was legit my friend was helping in invest so I can move from a paid relationshiip he was going to give it to me when moving I thought you all was a good company to help me yes he had four walkers big deal he hads been my best friend a long time I only needed to get 5500 to him so the bad relationship couldn'tget it thanks for not helping me.Lobr to have you back I still owe him5540.00 Hurts not a scam I hate you all think that God bless you for feeling that away such a shame
18 November 2025
Unprompted review
Reply from Bitcoin.com
Hi there,
We’re sorry to hear about your situation. Please note that Bitcoin.com is a non-custodial wallet provider, and we do not handle investments or transfers on behalf of users. If someone asked you to send funds for an “investment,” it may have been a scam.
We strongly recommend stopping all communication with the person who requested the payment and reporting the incident to your local authorities.
If you need help understanding a transaction or securing your wallet, please reach out to us anytime at support@bitcoin.com.
We’re here to help.
Best regards,
Bitcoin.com Support Team
I like this.🥰 Educational analysis
I like this.🥰 Educational analysis
20 November 2025
Unprompted review
Reply from Bitcoin.com
Hi there,
Thank you for your feedback and rating!
If you have any questions or feedback about the Bitcoin.com platform or the Bitcoin.com Wallet app, feel free to contact our support team at support@bitcoin.com.
Our support team is available 24/7 to assist you.
Best regards,
Bitcoin.com Support Team
Ah I really satisfied with this app…
Ah I really satisfied with this app really cool there is no glitch or stock in stransfering fund very fast and smooth
12 November 2025
Unprompted review
Reply from Bitcoin.com
Hi there,
Thank you for your feedback and 5-star rating!
We are glad to know you are satisfied with the app.
If you have any questions or feedback about the Bitcoin.com platform or the Bitcoin.com Wallet app, feel free to contact our support team at support@bitcoin.com.
Our support team is available 24/7 to assist you.
Best regards,
Bitcoin.com Support Team
When I say unsubscribe don’t keep…
When I say unsubscribe don’t keep sending me it thanks
24 November 2025
Unprompted review
Reply from Bitcoin.com
Hi Elaine,
Thanks for reaching out!
If you've received any email from Bitcoin.com, you can simply scroll down to the bottom of the email and click on the link that says, "To unsubscribe or modify your subscriptions, please click here." Enter your email address, and it will be removed from our list.
If you need further assistance, feel free to contact us at support@bitcoin.com. Your feedback is important to us, and we’re here to assist you.
Best regards,
Bitcoin.com Support Team
Reply from Bitcoin.com
Hi there,
Thank you for the 5-star rating!
If you have any questions or feedback about the Bitcoin.com platform or the Bitcoin.com Wallet app, feel free to contact our support team at support@bitcoin.com.
Our support team is available 24/7 to assist you.
Best regards,
Bitcoin.com Support Team
Reply from Bitcoin.com
Hi Kim,
Thanks for reaching out!
If you've received any email from Bitcoin.com, you can simply scroll down to the bottom of the email and click on the link that says, "To unsubscribe or modify your subscriptions, please click here." Enter your email address, and it will be removed from our list.
If you need further assistance, feel free to contact us at support@bitcoin.com. Your feedback is important to us, and we’re here to assist you.
Best regards,
Bitcoin.com Support Team
good work,,bitcoin to the moon
22 November 2025
Unprompted review
Reply from Bitcoin.com
Hi there!
We appreciate the 5-star rating.
If you have any questions, please contact our support team at support@bitcoin.com. We are here anytime to help.
Best regards,
Bitcoin.com Support Team
Let me receive a pay out and let me…
Let me receive a pay out and let me have full access to.my accounts and stop scammers taking my funds
21 November 2025
Unprompted review
Reply from Bitcoin.com
Hi Robert,
Please note that our wallet app is non-custodial, which means we do not have access to your account, wallet, or funds.
If you still have access to your wallet, you can withdraw your funds at any time.
If you have any questions or need assistance, feel free to reach out to us at support@bitcoin.com. We’re here to help anytime.
Best regards,
Bitcoin.com Support Team
Reply from Bitcoin.com
Hi Karen,
Thanks for reaching out. However, your concern isn’t entirely clear.
Could you please clarify whether your issue is related to the Bitcoin.com platform or the Bitcoin.com Wallet app?
If so, you may contact our support team at support@bitcoin.com
for further assistance.
Best regards,
Bitcoin.com Support Team
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