Birth Pool In A Box Reviews 

283
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

The process of ordering is quick and easy. When i've needed to speak to the head office, the team are prompt to reply, keen to help and genuinely cared about sorting our my enquiry. We recommend... See more

Rated 5 out of 5 stars

Ordered Complete Essentials Kit for Birth Pool in a Box which arrived within 48 hours of placing order. The kit was great, and so much easier buying as a package rather than sourcing everything indivi... See more

Rated 5 out of 5 stars

Excellent customer service. Pool arrived literally the next day from the time I ordered it. Was worried it wouldn’t come in time as I ordered the pool literally a week before I was due so was well ple... See more

Company replied

Rated 5 out of 5 stars

We ordered our Birth Pool in a Box for a baptism. It was the perfect solution. Easy to inflate and sturdy once inflated and filled with water. Also it maintained the temperature very well. It was easy... See more

Company details

  1. Baby Store
  2. Birth Center
  3. Hospital Equipment and Supplies Store
  4. Maternity Store
  5. Midwife

Written by the company

Birth Pool in a Box is the gold standard for home water births, trusted by mothers and midwives alike to create a safe, calming, and empowering birthing experience. Designed with care and expertise, our high-quality, durable, and portable birth pools have supported thousands of families during one of life's most precious moments. Recommended by NHS Trusts and home birth professionals, every product we offer meets the highest safety standards and best practices, giving you peace of mind when it matters most. Whether you're planning your first home birth or adding water birth to your journey, you can trust Birth Pool in a Box to provide the reassurance, support, and comfort you deserve.


Contact info

4.9

Excellent

TrustScore 5 out of 5

283 reviews

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4.9

All reviews

(283)

21 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Amazing experience

The pool arrived in a neat box which was easy to store until birth. Set up was easy (10 mins- we actually didn’t test it before) and filling took around half an hour.
It was such a relief to get into the pool, and made manoeuvring at the pushing stage so much better. Our daughter was born peacefully into the pool after around half an hour of pushing.
I would recommend this pool to anyone considering a home birth, our experience was amazing and I found it to be a reasonable price for the size and quality of the pool.

25 June 2022
Rated 5 out of 5 stars

Perfect, affordable solution

We ordered our Birth Pool in a Box for a baptism. It was the perfect solution. Easy to inflate and sturdy once inflated and filled with water. Also it maintained the temperature very well. It was easy to enter and emerge from. I would recommend it for smaller ministries as an affordable, and long term alternative to hiring a private swimming pool or other baptisteries available.

2 June 2022
Rated 5 out of 5 stars

Great service

Ordered the items I needed for my planned homebirth to use alongside a borrowed pool from our local NHS trust. All arrived within a couple of days and was perfect for when my daughter was born a few weeks later.

31 March 2022
Rated 3 out of 5 stars

Good pool however water temp drops quick.

Pool was easy to put up and a good size, it remained inflated for a good amount of time and was easy to put away however my concern was that the water cools really fast and does not stay warm for the length of time it states it does.

8 February 2022
Birth Pool In A Box logo

Reply from Birth Pool In A Box

Zoe,
Thanks for giving us the opportunity to highlight the factors that determine the rate of cooling of water in the pool.

The main factors are:
1. Floor material. A stone floor will remove heat from the pool faster than a carpeted floor. Some customers put a rug under the pool to reduce cooling rate.
2. Room size. A larger room will reach an equilibrium humidity more slowly than a small room.
3. Room temperature. The water will cool slower in a room with a higher temperature
4. Ventilation. The water will cool more quickly in a well ventilated room compared to an unventilated room.

None of these factors are about our product - they are all environmental. We will review our instructions to make sure all customers are aware of these factors and can make better informed decisions. Thank You

Rated 5 out of 5 stars

Excellent service and great quality…

Excellent service and great quality products. Quick delivery even around Christmas. I used a birth pool in a box from my local maternity unit, but bought a hose, liner and tap connectors from birth pool in a box, which all enabled me to have the water birth I wanted at home.

7 January 2022
Rated 5 out of 5 stars

Excellent company

Excellent company,I didn’t end up using the birth pool I brought and they give me a refund with no questions asked so really really pleased.

31 December 2021
Rated 5 out of 5 stars

Birthing pool

The site is very easy to use, I ordered a birthing pool they emailed with dates of delivery which arrived in a crate when I was 36 weeks pregnant, once done I put everything they needed to go back, back into the crate, emailed them with date I wanted collected which they arranged and collected. everything was so easy and quick to put up and use, and even cleaning and taking down was quick and easy thanks to the pool liner, the pool it self was a perfect size with plenty of handles and a really helpful cup holder, and I really liked the fact the pool liner fitted properly to the pool. If planning a home birth I would highly recommend this company

10 December 2021
Unprompted review
Rated 5 out of 5 stars

Great

Great. Would just have liked to know how soon it would get delivered

30 November 2021

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