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Bio&Me Reviews 

187
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Considering 158 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products for their delicious taste, high quality, and health benefits, often highlighting natural ingredients, gut health support, and being sugar-free or gluten-free. Many people appreciate the convenience and versatility of items like porridge pots and overnight oats, making healthy eating easy and enjoyable for the whole family. People also frequently mention the excellent user experience and efficient delivery service. However, some customers also noted an unpleasant taste or smell in certain products, describing experiences akin to chemical flavors or unpalatable aftertastes. A few other people also felt that the company lacked transparency regarding ingredient listings or flavor descriptions on packaging, leading to concerns about trust.

What people talk about most

Product

Consumers find product to be positive, often praising the taste, quality, and health benefits of items like... See more

Quality

Customers consistently note positive experiences with quality, praising the delicious taste and healthy... See more

User experience

Reviewers mention positive feedback about user experience, highlighting the ease of preparation and... See more

Delivery service

Customers consistently report positive experiences with delivery service, frequently highlighting quick and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Absolutely love Bio&Me, such a great brand with healthy options to add to my daily diet! I couldn’t live without them anymore, especially after trying their berry kefir drink - absolutely gorgeous and... See more

Company replied

Rated 5 out of 5 stars

Bio&Me’s Cocoa Overnight Oats are a great option for anyone looking for a quick and healthier breakfast choice. Being gluten free and labeled “no added sugar” is a big plus for those who are mindf... See more

Company replied

Rated 5 out of 5 stars

Love Bio granola range. Suits my healthy eating plan perfectly and Im now a breakfast eater as I never really enjoyed cereals but these granolas are so tasty and filling. I weigh 40grams as thats plen... See more

Company replied

Rated 5 out of 5 stars

I’ve been loving Bio&Me products lately, they’ve become a start in our home. The granola is so tasty, with the perfect crunch and just the right balance of sweetness. I love that it’s made with natu... See more

Company replied


Company details

  1. Food Manufacturer
  2. Food Producer
  3. Food Products Supplier
  4. Health Food Store

Written by the company

Hi, we’re Bio&Me. We make food that’s genuinely good for your gut - without making life complicated. Our recipes are packed with diverse plant foods, and our kefirs are naturally fermented with live cultures - all designed to support gut health and taste great. Founded by gut health expert Dr Megan Rossi. Because looking after your gut should be easy, enjoyable, and something you actually stick with.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

187 reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 88% of negative reviews

Typically takes over 1 month to reply

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4.6

All reviews

(187)

157 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Granola review

Love this granola, found it while trying to reduce my UPF consumption and love how many natural and healthy ingredients it has. The perfect addition to my yoghurt bowls!

2 February 2026
Unprompted review
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Reply from Bio&Me

UPF out, yumminess in! So happy you found us 😍🌿

Rated 5 out of 5 stars

Deliciously crunchy and healthy…

Deliciously crunchy and healthy granola. So yummy and good for the gut!!

29 January 2026
Unprompted review
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Reply from Bio&Me

We’re so happy to hear this! 😋 Here’s to many more gut-friendly bowls 🥣

Rated 5 out of 5 stars

I’ve been loving this Bio & Me porridge…

I’ve been loving this Bio & Me porridge lately
It’s so easy for busy mornings, tastes genuinely good, and I love that it’s made with seeds and no added sugar. It keeps me full without feeling heavy, and it’s such a comforting way to start the day.

Perfect for slow mornings and rushed ones. Definitely a new staple in my routine.

29 January 2026
Unprompted review
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Reply from Bio&Me

Amazing to hear it’s become a staple in your routine! 💛 Thanks for sharing your morning win with us 🥣

Rated 5 out of 5 stars

DELISH

I’ve tried the porridge pots and the oat bars, as a gluten free girly delicious healthy snacks are hard to come by but these are so perfect!!! 10/10 would recommend x

26 January 2026
Unprompted review
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Reply from Bio&Me

Woohoo! 😄 So happy these are your new faves 🥄💛

Rated 5 out of 5 stars

Really enjoyed

Really enjoyed my granola! It’s low sugar and adds so much taste and crunch! I’ll be trying more from bio&me soon

25 January 2026
Unprompted review
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Reply from Bio&Me

Yay!! So happy you enjoyed it 😍 Crunchy, tasty, and low sugar = winning combo 💛✨

Rated 5 out of 5 stars

Gut Friendly Treat!

I bought the Chocolate Oat bar and shared them out with my friends! A really great guy friendly snack for energy and at a great price!

The apple and cinnamon porridge is my ALL time favourite 🍎🥣

18 January 2026
Unprompted review
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Reply from Bio&Me

Yay! So glad you and your friends loved the bars 😍🍫 Apple & cinnamon porridge is a classic! 🍎🥣💛

Rated 5 out of 5 stars

I reach for this bar on hectic…

I reach for this bar on hectic workdays, it helps keep my energy up between meetings without a sugar crash.

21 January 2026
Unprompted review
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Reply from Bio&Me

Exactly! 😍 The perfect little pick-me-up between meetings 🥄✨

Rated 5 out of 5 stars

I loveeee bio & me

I loveeee bio & me! Their soft oat bars are the best, I recently used the berry boost bar in a yoghurt bow and it added the perfect chewy texture, not to mention all the plant points! Highly recommend, especially the blueberry protein fibre oat bar

21 January 2026
Unprompted review
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Reply from Bio&Me

Yes!! 😄 Berry boost and blueberry protein fibre bars are a dream 😍💥

Rated 5 out of 5 stars

Super seedy gut health!

We started buying the super seedy and nutty granola and the whole family are hooked. We're now madly into the vanilla yogs too. The best things is that the kids don't realise how good it is for them because it's so yummy.

20 January 2026
Unprompted review
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Reply from Bio&Me

Love it! 😋 When healthy is this tasty, it’s a win for everyone 🥣💛

Rated 2 out of 5 stars

Shrinkflation

Great product but putting 350ml kefir in a 450ml tub is designed to mislead.

16 January 2026
Unprompted review
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Reply from Bio&Me

Hello there, thank you so much for sharing your thoughts. We really appreciate your feedback and will review the value perception of the product to make sure it’s clear and fair for everyone 😊

Rated 5 out of 5 stars

I am very happy with all the Bio & Me…

I am very happy with all the Bio & Me healthy products that I have tried so far. For breakfast I am enjoying the Fruit & Nut Granola with Greek Yogurt.

5 January 2026
Unprompted review
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Reply from Bio&Me

Ahh we’re so happy you’re enjoying them! 😍 Fruit & Nut Granola + Greek Yogurt = perfect combo 🥣✨

Rated 5 out of 5 stars

Love the kefir drinks ..

Love the kefir drinks ... how about a berry flavour?

10 December 2025
Unprompted review
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Reply from Bio&Me

Love this! 😄 Our Berry Boost kefir drink is just what you’re looking for 🍓🥄

Rated 1 out of 5 stars

Horrible kefir

Horrible kefir. Worst I ever tasted. I need a refund.

12 November 2025
Unprompted review
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Reply from Bio&Me

Hello there, we’re really sorry to hear that you didn’t enjoy the kefir. We completely understand your frustration and would be happy to help with a refund. Please reply with your order details so we can process this for you as quickly as possible. Thank you for letting us know, and we’re really sorry again for the experience.

Rated 1 out of 5 stars

Definite vomit smell and taste.

An extremely unpleasant experience. As per Simon on the 21st September. I was very much looking forward to healthy wholesome breakfast. I was extremely disappointed and will not be purchasing this again

3 November 2025
Unprompted review
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Reply from Bio&Me

We’re really sorry to hear this and understand how disappointing it must have been. Kefir has a naturally fermented taste and aroma that can be quite strong and isn’t for everyone, but we appreciate you sharing your feedback. If you’d like to discuss this further, please feel free to contact us directly and we’ll be happy to help.

Rated 1 out of 5 stars

Disgusting Chemical Flavour & Taste

Purchased a couple of pots of the gluten free nutty porridge, not tried this brand before but these smaller pots of instant porridge are brilliant for me as a lorry driver for a quick and relatively healthy snack/meal. My god I wasn’t expecting the taste, was like putting bleach in my mouth!! Not sure what they put in these but it was the worst chemical flavour and burning sensation I’ve ever had. Only had one mouthful and had to throw this opened pot and the other unused one away. Absolutely disgusting and certainly won’t be buying anything else from them.

17 October 2025
Unprompted review
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Reply from Bio&Me

We’re really sorry to hear this and understand how unpleasant that experience must have been. Our porridge is made with natural ingredients and no artificial flavours, but we appreciate your feedback. If you’d like to discuss this further, please contact us directly and we’ll be happy to help :)

Rated 1 out of 5 stars

Bio and me, nice and nutty

I bought some bio and me nice and nutty gluten free instant porridge. I noticed when I poured the hot water in the smell was rather unpleasant akin to vomit. I thought it may have just been the packaging and decanted it into a bowl. The smell however remained and there was an unpleasant aftertaste possibly due to the amount of sweetener in it, it was completely unpalatable for me and I won't purchase again. I cannot recommend this product.

21 September 2025
Unprompted review
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Reply from Bio&Me

We’re really sorry to hear this and understand how disappointing that experience must have been. Our Nice & Nutty porridge is made with natural ingredients and no artificial flavours, but we appreciate that taste and aroma can be very personal and it clearly wasn’t right for you. Thank you for sharing your feedback, and if you’d like to discuss this further, please feel free to contact us directly so we can help.

Rated 1 out of 5 stars

Worst customer service

Worst customer service. Like another customer I ordered the gluten free apple spiced porridge pots. They all came bashed and opened with porridge all over the box and totally unusable. They have not responded to me and I’m not sure they ever will. DO NOT ORDER.

26 August 2025
Unprompted review
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Reply from Bio&Me

We’re really sorry to hear this and understand how frustrating that must have been. This certainly isn’t the experience we want anyone to have. If you haven’t already, please contact us directly with your order details so we can look into this and help resolve it as quickly as possible.

Rated 2 out of 5 stars

Very disappointing customer service

I've always been a big fan of Bio & Me and their products. In particular, I have been buying their Gluten Free Spiced Apple porridge pots. Unfortunately, recently when I have ordered them direct from the site, there have been a number of the pots that have opened, through being bashed about. This has got to the point where I'm having to empty the cardboard box, that surrounds the pots, of porridge. Luckily I have a place where I can safely store them, without more porridge escaping.

The most annoying thing recently however, was when I was asked to fill out one of their surveys, for which I would receive a 30% discount. I went to the trouble of filling out the survey (surveys are not something I find very easy), for which I was told I'd earned the discount. The problem was they'd attached the discount code to the end of the survey and no sooner had I clicked off it, the discount code disappeared. I had expected that they would ping the code over to my email, but it never came. I can't find it from the survey, as it says I've already completed it. I went on to email the company twice and left a phone message, only to find no response. The company have still managed to bombard me with emails, telling me that I left items in my basket (which I was waiting to buy with my discount), but they still haven't managed to respond to my email.

I'm very disappointed, as I really like their porridge. It seems their customer service is non existent, or at least very poor. Definitely not impressed!

21 July 2025
Unprompted review
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Reply from Bio&Me

We’re really sorry to hear this and completely understand your frustration, especially as a long-time customer. This isn’t the level of service we aim to provide, and we apologise for the damaged pots and the issues with the survey discount and responses. We’d be very happy to provide you with a new discount code and look into everything properly if you contact us directly, so we can put this right for you.

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