Manipulation of the tokenized ANTHROPIC stock : 1 glass was artificially filled 2 the source of the index changed without warning 3 the futures index is very different from the global market... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I am a verified seller on BingX P2P who has been waiting 8 months without resolution. Order ID: 1476415863127400455 — I sold 150 USDT for ₽12,736.5 RUB on August 22, 2025. The buyer (Gandi_358) used m... See more
Company replied
We’re looking forwards working on BingX exchange Just recently BingX is Trading Ultima coins This gives me confidence that soon Ultima will develop into one of our major crypto assets
really bad experience all the wrong psychological tactics used. tries to lure people with rewards of 30 usdt, but actually it comes out as 1-2 usdt. even that you can't use unless you do trading of... See more
Company replied
Company details
Written by the company
Established in 2017, BingX exchange is the leading social trading platform, offering the first cryptocurrency copytrading solution to the market. To date, we've expanded our product offering with contracts, spot, social feed and many more As of 2022, we're the top 10 crypto derivative exchange (according to data from CoinMarketCap.com) and have boasted hundreds of spot trading pairs for over 1 million users globally
Contact info
PANAMA CITY, Panama
- Support@bingx.com
- bingx.com
You should know
1.6
Bad
733 reviews
Replied to 88% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Withdrawal
The withdrawal is faster on the exchange these days. I think there's a better upgrade to their app.
23 April 2025
Reply from BingX
Thank you for noticing the improvements! We’ve streamlined the processes and prioritized efficiency on withdrawal, so we’re thrilled to hear it’s making a positive difference for you.
Your feedback fuels our drive to keep enhancing the app. If you have any other suggestions, feel free to share them with our support team.
Happy trading, and thank you for being part of our community!
I am leaving again another review and…
I am leaving again another review and this exchange refuses to help me. This customer service with one of the larger crypto exchanges out there is absolutely terrible. They don't care about their customers and their support is generic and unhelpful
The exchange deleted all of my PNL for every position I have, there response is to go through my transaction history to manual work out what my PNL
To go through over a years worth of trades to manual work out what my PNL is an absolute joke.
terrible service I don't no recommend this exchange instead use Binnacle or Bybit.
18 April 2025
Unprompted review
Reply from BingX
We are deeply sorry to hear about the extremely frustrating experience you’ve had with our support team and the PNL issue. This is entirely unacceptable, and we take your feedback about the deletion of PNL data and the inadequate customer service very seriously.
As we have made a second reply to your second review, would you mind providing your UID so that we can review the communication history thouroughly and try our best to make things right?
We understand trust is earned, and we deeply regret failing you in this regard. While we can’t undo the frustration you’ve experienced, we hope to demonstrate through action that we value your feedback and are committed to rebuilding your confidence in our platform.
The BingX copy‐trading feature is a bit…
The BingX copy‐trading feature is a bit of fun, but until the spreads wreck every move. I moved $7800 of XRP to Fidexy last weekend, where I made $702 profit, just over 9%. That small amount of effort won out over a week of following so-called “experts.” After seeing that difference personally, I’m moving future XRP top‐ups to Fidexy directly instead of letting a bunch of strangers determine my strategy.
17 April 2025
Unprompted review
Reply from BingX
Thank you for sharing your honest feedback about our copy-trading feature and spreads. We’re sorry to hear that the current experience didn’t meet your expectations, especially compared to other platforms.
We understand that tight spreads and reliable performance are critical for trading success, and we take your concerns seriously.
We wonder if you ever tried our "Copy With 0 Slippage" feature, which is a "slippage protection mechanism" for BingX Futures Copy Trading. It means that the opening and closing filled prices for copiers are consistent with the trader's opening and closing filled prices. This allows users to bid farewell to slippage concerns and enjoy the ultimate copy trading experience!
It was very bad
It was very bad. All the promotions didn't matter cause I waited 7 days until money will come to my account and everything expired to this date. I was mailing with them and they didn't want to do anything about it. Better Stay away from this. I am on Okx, Binance, Bybit and this is the worst. Also I had lifetime opportunity which this delay ruined.
12 April 2025
Unprompted review
Reply from BingX
We are truly sorry for the extremely disappointing experience you've had with our platform. To make sure we fully understand, you were saying that your deposit arrived too late to be able to participate in the events? Could you leave us your UID and your contact mail so that we can thoroughly reviewed the communication you had with our team and see what went wrong?
We want to assure you that we will work out a fair solution for you.We understand that regaining your trust will take more than just words. We hope you'll give us another chance to show you that we can do better.
After a successful trade
After a successful trade, a revocation was issued on the Bringx exchange due to an alleged demand for the return of funds and accusations of stolen coins and a scam. The trading account was restricted and the funds frozen. The exchange is not releasing the funds, and the seller is not responding to Böse's inquiries. The lawyer, state authority, and BaFin have been informed of the case.
7 April 2025
Unprompted review
Reply from BingX
We understand your frustration and the serious nature of the situation you've described. Our platform takes matters of fund security and potential illegal activities extremely seriously.
The revocation and restriction of your trading account, along with the freezing of funds, were implemented as a result of the alleged claims regarding the return of funds, accusations of stolen coins, and suspicion of a scam. These measures were put in place to protect the integrity of our platform and all of our users, as well as to comply with relevant laws and regulations.
Would you mind providing us with additional information , such as your account UID ,the token name you mentioned so that we can conduct a thorough internal investigation into the matter and keep you updated on every progress we make?
Super Fast and Smooth Transactions
I'm really impressed with how fast their crypto transactions are. Whether I’m depositing or withdrawing, it’s always quick and smooth. No delays, no stress. It just works, and that’s a big deal when every second counts in crypto.
5 April 2025
Reply from BingX
Your kind words have truly made our day! We're overjoyed to hear that our fast - paced crypto transactions have left such a positive impression on you. We understand that in the world of cryptocurrency, time is of the essence. That's why we've invested heavily in building a robust infrastructure that can handle deposits and withdrawals with lightning speed, ensuring a seamless experience for all our users.
Your feedback serves as a powerful reminder of why we do what we do. It motivates our entire team to keep pushing the boundaries and maintaining this high standard of service. We're constantly working on further optimizing our systems to make transactions even faster and more reliable.
If you ever have any suggestions on how we can improve other aspects of our platform, or if you just want to share more of your experiences, please don't hesitate to reach out. We love hearing from our users and are always eager to learn how we can better serve you.
Thank you again for choosing our platform for your crypto needs.
If I could give zeros I would
If I could give zeros I would, can't withdraw, customer support is pathetic it is beyond a joke, they literally have stolen money! Yes I have verified my ID
2 April 2025
Unprompted review
Reply from BingX
Dear Linda Mofflin,
We are sorry to hear about your experience.
To better assist you and resolve this issue, could you please provide more details about the circumstances leading to the withdrawal restrictions? Any specific information regarding dates, account UID, or error messages you received would be extremely helpful. This will enable us to conduct a thorough investigation into your case.
We have sent you a private message on Trustpilot. Your prompt response would greatly assist us in escalating your case. If there's anything specific we can assist you with, please don't hesitate to contact us directly.
Best regards,
BingX Customer Support.
I have been trading on BingX Platform…
I have been trading on BingX Platform since August 2024. I had no issues whatsoever. Initally I did withdrawals of small amounts without any issues or problems. Now I applied to withdraw all of the funds in my account and BingX came back with the response that I have to pay 17% tax before I would be able to withdraw any of my funds.
I asked BingX to duduct the tax amount from the profit or my deposits and refund the balance. They have refused that saying it is their policy the customers to pay tax first and then withdraw money.
I am curious to know if anyone was in a similar situation and paid the tax and BingX refunded all the funds. Or was there a situation even after paying the tax amount BingX did not refund the money. I am scared of doing this as the tax is a very large amount and BingX is not following a generally accepted accounting principles.
I am in a catch 22 situation. I now have to borrow the money to pay tax to be able to withdraw 100% of my money.
Any help from anybody will be greatly appreciated. I am also concerned the App BingX is the true BingX App and there is no fake App on internet that is operating like the genuine BingX Platform. Please help me clarify that I am not a victim of a scam.
23 March 2025
Unprompted review
Reply from BingX
Dear Julum,
We are sorry to hear about your experience.
Regarding your previous feedback, we have checked the information you provided, such as your email and reference number, and we did not find any account information. At the same time, our platform will not charge any additional fees to users. To withdraw currency, you only need to pay the handling fee displayed on the withdrawal page.
It has been officially verified recently that some copycat platforms have appeared on the market that plagiarize the BingX brand, functions, interfaces, and documents. We speculate you may have engaged in a fake website. Please note that Bingx has never authorized any natural person, institution, team, etc. to use the official brand to engage in any related activities such as exchanges and project parties. The only official website: bingx.com.
You can also check whether the domain name, email, telegram, etc. are official channels through this link to prevent phishing and fraud: https://bingx.com/en/official-verification/
Please don't hesitate to reach out if you have any questions or need further assistance.
Best regards,
BingX Customer Support.
Don't use this app
Don't use this app, This app is a trash and scam project. In the app there is a huge charge in regular usages than any other exchangers. so don't use this app anymore.
24 March 2025
Unprompted review
Reply from BingX
Dear Omar Faruk,
We are sorry to hear about your experience.
Please note that BingX remains committed to putting users first and ensuring that their assets are protected. Therefore, to better assist you and resolve this issue, please provide more details about your account information, the unauthorized irregular charges, and indicate if you already have an open case with us. This will enable us to conduct a thorough investigation into your case.
We have sent you a private message on Trustpilot. Your prompt response would greatly assist us in escalating your case. If there's anything specific, we can help you with, please don't hesitate to contact us directly.
Best regards,
BingX Customer Support.
Zero slippage and P2P enhanced.
I am particularly hooked because of their zero slippage, your stop is your stop no further liquidation. One thing that turned me off a bit is that they disabled P2P for my region, but I am glad the feature is back, now I use the CEX full time without holding back.
6 March 2025
Reply from BingX
We're extremely delighted to hear that you're enjoying our zero - slippage feature, and it's great to know that it has been a significant factor in keeping you engaged with our platform. We understand how crucial it is for traders to have predictable stop - loss levels, and we're committed to maintaining this high - quality service.
Regarding the temporary disablement of P2P in your region, we sincerely apologize for any inconvenience this might have caused. There were regulatory and security - related challenges that we had to navigate, but we're thrilled that we've been able to bring this feature back for you.
Your decision to use our CEX full - time is a huge vote of confidence, and we're dedicated to ensuring that your experience remains top - notch. If you have any ideas on how we can further improve our services, or if you encounter any issues in the future, please feel free to let us know. We value your feedback and are always looking for ways to enhance our platform to better meet your needs.
Thank you for your continued support!
My observation and experience with…
My observation and experience with BingX, as a newbie,I spot traded on the exchange and I had an issue with withdrawing my asset. I reached out to the customer support and I was guided through the process. I love thier quick and responsive customer service.
2 February 2025
Unprompted review
Reply from BingX
Thank you so much for sharing your experience with us! We're thrilled to hear that despite initially facing an issue with asset withdrawal, our customer support team was able to assist you promptly and effectively. Your kind words about our customer service are highly encouraging and will serve as motivation for our entire team to keep up the good work.
We understand that the three - star rating indicates there's room for improvement.
If you could share what areas of our platform you think could be enhanced, whether it's the functionality, user interface, or something else, it would be a great help.
Litecoin withdrawal suspended why are…
Litecoin withdrawal suspended why are they doing this?? I am not entitled to get my money back now? Here's my UID : 29691123
i need assistance please
20 March 2025
Unprompted review
Reply from BingX
Dear Hamid Bah,
We are sorry to hear about your experience.
Please note that there are no restrictions on your account, and LTC withdrawal is available through the BNB (BEP20) network. The Litecoin network is currently under maintenance. If you want to use this network, we suggest you "subscribe" to receive a notification once the network is open again.
Please don't hesitate to reach out if you have any questions or need further assistance.
Best regards,
BingX Customer Support.
The exchange has demonstrated…
The exchange has demonstrated excellence in customer relations by providing rapid responses to inquiries through its in-app chat. Additionally, its swift P2P transactions simplify depositing and withdrawing assets into fiat, ensuring a seamless experience for me as a user.
12 February 2025
Unprompted review
BingX is scamming users
BingX is scamming users! My family and I have fulfilled all the conditions for receiving the Mystery Box bonus, but after opening it says ‘suspicious activity’, and support says they can’t do anything. This is a scam! Why are you luring newbies with fake bonuses? We demand justice and an honest answer! 🚨⚠️ P.S Bib Vadym
9 March 2025
Unprompted review
Reply from BingX
Dear Bib Vadym
We are sorry to hear about your experience.
As BingX, we are committed to providing a trustworthy and transparent platform, making crypto accessible and friendly to everyone. Please note that if you received the message ‘suspicious activity’ it means that the system detected your account as High-risk and it is limited to participating in Check in to Win in Rewards Hub. To lower the account risk, please check the following advise:
- Complete advance KYC
- Trade Futures/Spot/Copy trading with your assets.
Risk Levels are automatically detected by the system. The above advise is for reference only and it does not constitute an investment recommendation. Also, account risk will be automatically adjusted on daily risk assessment.
Please don't hesitate to reach out if you have any questions or need further assistance.
Best regards,
BingX Customer Support.
This is scame
This is scame. My balance reduced by about 4$ due to fake processes
7 March 2025
Unprompted review
Reply from BingX
Dear Tamer Hsan,
We apologize for any inconvenience you've experienced.
As BingX, we are committed to providing a trustworthy and transparent platform, making crypto accessible and friendly to everyone. Additionally, we remain committed to putting users first and ensuring that their assets are protected. Therefore, to assist you better, please provide us with more details about the reduced balance in your account. Any specific information regarding account UID, dates, transactions, or error messages will be extremely helpful. This will enable us to conduct a thorough investigation into your case
We have requested your information via Trustpilot. Your prompt response would greatly assist us in escalating your case. If there's anything specific we can assist you with, please don't hesitate to contact us directly.
Best regards,
BingX Customer Support
I'm the dev of Koala AI $KOKO and i can…
I'm the dev of Koala AI $KOKO and i can assure you that this exchange, BingX, is ran by scammers.
Our project has been the victime of their hack and we have lost $300k in one second. They decided to ghost us and not refund us, putting the blame on a supposed hacker. we all know that they have organised that hack, they have hacked themselves if I may say, to still money from their user. Avoid this exchange if you want to keep your money safe
17 September 2024
Unprompted review
Reply from BingX
Dear YACINE BAHRI,
We are sorry to hear about your experience.
Could you please provide more details about 'the lost KOKO'? Any specific information regarding dates, transactions, or error messages you received would be extremely helpful. This will enable us to conduct a thorough investigation into your case. Besides, please note that trading, deposit, and withdrawal for KOKO token is open.
We have requested your information via Trustpilot. Your prompt response would greatly assist us in escalating your case. If there's anything specific, we can assist you with, please don't hesitate to contact us directly.
Best regards,
BingX Customer Support.
YOU NEED TO AVOID THIS SCAM COMPANY
YOU NEED TO AVOID THIS SCAM COMPANY
BINGX are without a doubt the worst trading broker I have EVER experienced.
YOU NEED TO AVOID THIS SCAM COMPANY
They have so many hidden stealth fees. when you think you're in profit, you are NOT.
BingX will reply to this review with some lame generic response about how they are committed to their customers, of course, this is a lie and only part of their weak scam strategy. BINGX are only committed to themselves.I have been requesting to withdraw my money for two months, but they refuse to give me the money every day for various reasons.
3 March 2025
Unprompted review
Reply from BingX
Dear Mostapha RF,
We are sorry to hear about your experience.
To better assist you and resolve this issue, could you please provide more details about the withdrawal issues? Any specific information regarding dates, account UID, or error messages you received would be extremely helpful. This will enable us to conduct a thorough investigation into your case.
We have sent you a private message on Trustpilot. Your prompt response would greatly assist us in escalating your case. If there's anything specific we can assist you with, please don't hesitate to contact us directly.
Best regards,
BingX Customer Support.
Buggy website
when you try to open a position they just give you a random error with no context, customer support is worst... dont use this platform
17 February 2025
Unprompted review
Reply from BingX
Dear Emilio,
We are sorry to hear about your experience.
Please note that BingX remains committed to placing user first and ensuring that their assets are protected. Therefore, to better assist you and resolve this issue, could you please provide more details about the errors you received? Any specific information regarding dates, account UID, order numbers, or error messages you received would be extremely helpful. This will enable us to conduct a thorough investigation into your case.
We have sent you a private message on Trustpilot. Your prompt response would greatly assist us in escalating your case. If there's anything specific we can assist you with, please don't hesitate to contact us directly.
Best regards,
BingX Customer Support.
YOU NEED TO AVOID THIS SCAM COMPANY
BINGX are without a doubt the worst trading broker I have EVER experienced.
YOU NEED TO AVOID THIS SCAM COMPANY
They have so many hidden stealth fees. when you think you're in profit, you are NOT.
BingX will reply to this review with some lame generic response about how they are committed to their customers, of course, this is a lie and only part of their weak scam strategy. BINGX are only committed to themselves.
Their copy trading is pathetic, the morons they allow to represent them as "professional traders" are unskilled, incompetent and clueless gamblers who will very quickly lose you money.
If you try to withdraw your money and have lost access to your G2fa they will demand moronic hard to achieve proof of deposit via "video recording". They do their best to make it difficult to withdraw.
When withdrawing they state that the fee is a few dollars to withdraw to a crypto wallet, however, the price they give is not the exact market price, it is considerably lower.
I strongly recommend you avoid this company, If I had taken the time to check the trust pilot and had seen that 51% of their reviews are only 1 star I would have known to avoid this terrible company and saved myself hundreds of dollars of loss due exclusively to their hidden fees. BINGX is not created to enable you to learn, grow, earn and make a profit. BingX is designed to make BingX rich and screw you out of your hard-earned investment.
15 February 2025
Unprompted review
Reply from BingX
Dear Nathan,
We are sorry to hear about your experience.
Please note that BingX is committed to providing a trustworthy and transparent platform, making crypto accessible and friendly to everyone. Therefore, in order to better assist you and resolve this issue, could you please provide more details about 'the loss due to excessive hidden fees'? Any specific information regarding dates, transactions, or order numbers would be extremely helpful. This will enable us to conduct a thorough investigation into your case
We have sent you a private message on Trustpilot. Your prompt response would greatly help us to follow up on your case. If there is anything specific we can help you with, please do not hesitate to contact us directly.
Best regards,
BingX Customer Support.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.