I approached this company as I wanted a bare metal server to move client websites too as my current provider was inadequate. I sent details of my requirements. I had one reply to ask about my budg... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I've been using Binary Rack for the past two months and have had a great experience with their team. Their support is responsive, the services are reliable, and everything runs smoothly. Highly recomm... See more
My experience with Binary Racks was 100% good. Due to having 2 severs we had to trim down to 1 server and that was the only reason for server cancelation. Very forward thinking company with help alwa... See more
Have ordered a dedicated server from Binary Racks and I must say the experience was nothing but pleasant from start to finish. Reasonably priced too. My gaming community loves the fact that we now... See more
Company details
Written by the company
At Binary Racks, we are committed to the best value in the data hosting industry. We provide Dedicated Server hosting, Cloud hosting, and colocation racks. This means constant innovation to deliver the highest performing network and customer control at affordable prices. Our purpose is to make it affordable for businesses to get access to latest hosting technologies and cloud resources at budget to innovate and grow the right way.
Contact info
6 Holt Street, iCentrum, Innovation Birmingham Campus, B7 4BP, Birmingham, United Kingdom
- +44 20 8089 0400
- info@binaryracks.com
- binaryracks.com
Reply from Binary Racks
We relay appreciate your nice review, thanks a million.
I am a reseller and working with them…
I am a reseller and working with them from last 3 years, they are awesome. Prices are good, services are good too but a little delay in response.
30 November 2022
Unprompted review
Reply from Binary Racks
Thank you for your kind feedback, it is pleasure working with active reseller like you.
Great service
8 November 2023
Unprompted review
Good offers and deals
5 November 2023
Unprompted review
Great service
After speaking with the Binary Racks team they installed my server promptly and were excellent with helping me get it setup and online.
Definitely recommend using them, service is fantastic, server is running great.
18 October 2023
Unprompted review
Excellent aftercare and support
It's been a just over a month since provisioning a handful of servers with Binary Racks and contrary to another review I've seen on here, the support has been fantastic. Thanks again for all your help!
13 June 2023
Unprompted review
Terrible service - Avoid
Terrible service, seriously avoid them. Server died and spent 2 days trying to get them to fix it, but excuse after excuse and even blatant lies to avoid fixing it. Speed and reliability when it was working were poor enough but you really get to see what a company is like when you have a problem.
11 May 2023
Unprompted review
Reply from Binary Racks
We are sorry for the bad experience you have faced. We were actively communicating with you during the past 48 hours to try to help you fix the issue. Unfortunately, it was due an unrecoverable hard drive which is totally out of our hands to deal with. Kindly keep in touch with our support team to restore your service ASAP.
Nice to work with BinaryRacks.
25 January 2023
Greate service so far!
I purchased a dedicated server and so far the service has been great!
24 January 2023
Very Helpful and fast datacenter
This company is professional and the empolyees there is so helpful and talented , the assisted me even that i didn't purchase there maintenance plan add-on .
the datacenter is fast and 100% uptime .
26 October 2022
Quality for budget prices.
Quality server, Quality Service. High SLA. Very corporative support. It takes 1 business day for server delivery. supported features compared to value are supreme. perfect for startups like me
17 November 2022
Unprompted review
Reasonably priced dedicated server with good support
Have ordered a dedicated server from Binary Racks and I must say the experience was nothing but pleasant from start to finish.
Reasonably priced too.
My gaming community loves the fact that we now have a dedicated server for our different games instead of running them at home.
17 November 2022
Unprompted review
Good server service
11 November 2022
Unprompted review
Binary Racks..... the business.
My experience with Binary Racks was 100% good.
Due to having 2 severs we had to trim down to 1 server and that was the only reason for server cancelation. Very forward thinking company with help always at hand. Take the 5 stars and x it by 2. Thanks, Binary Racks.
29 August 2022
Excellent Infrastructure and they are…
Excellent Infrastructure and they are the cheapest I am not kidding I checked not found cheaper than them
22 June 2022
Misleading port speed
Misleading port speed, even lower than 1/5 how it committed.
Do not support BGP session.
9 May 2022
Reply from Binary Racks
Our Servers comes with 1Gbps or 10Gbps according to customer request. We need to investigate to make sure nothing affecting your port speed.
We do support BGP peering on many data center locations as published on our web site.
Please do not hesitate to contact our support team for immediate assistance.
VPS not suitable for gaming VPN use
I used their VPS for setting up a personal VPN (kernel mode) for gaming. Observed some issues in-game which were probably caused by intermittent throttling. However, there were no packet loss observed through ping. Not sure if it was due to the CPU or network throttling. It seems I got a server with host pass-through, not many providers allow that these days. But the hardware seemed a decade old based on initial diagnostics.
9 April 2022
Reply from Binary Racks
Hi, Thank you for your review. Please contact our support team to help you resolve any issues. I have checked your tickets and see no thing mentioned about VPS performance. We are very keen to provide service and support that meets our customers needs, our support team looking forward to hearing from you.
Excellent Hardware
Overall good support, hardware and performance and value for money is 5 star,
13 March 2022
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.