Biltong Chief Hong Kong Reviews 255

TrustScore 4.5 out of 5

4.6

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Rated 5 out of 5 stars

The ordering process was easy, and the delivery was quick and without any issues. The bolting was great quality, delicious and packaged well.

Rated 5 out of 5 stars

Biltong Chief is serving up some of the best droëwors (dried sausage) outside of South Africa. Their traditional beef variety nails the perfect spicy, beefy flavors and delightful chewy texture. But t... See more

Rated 5 out of 5 stars

Selection of meat was great, ordering was easy, and delivery was top notch - tracking, on time, and well packed in an insulated bag with dry ice. So far I've tried the tenderloin, original biltong chu... See more

Rated 4 out of 5 stars

I purchased sliced smoked BBQ biltong and chilli bites. I came across Biltong Chief on Facebook and decided to try it out after a long search for “real” biltong since relocating to Asia. I gave... See more

Company details

  1. Butcher Shop Deli

Information provided by various external sources

Your friendly online butcher and deli, taking the hassle out of quality meat shopping.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

255 reviews

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Asks customers to review

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Hasn’t replied to negative reviews

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Rated 4 out of 5 stars

Excellent quality biltong and meat

Excellent quality biltong and meat. Wish I can enjoy the chunky bites a bit more - they tend to go off within 48hours of opening the packs and I often forget to finish them in time!

17 February 2023
Rated 5 out of 5 stars

"Feed"back

The food has always been first class. We have, essentially, ordered grass fed steak and lamb so far. We DID have a couple of delivery issues but last 2 have been no problem so ... very satisfied, thanks.

MJF

27 January 2023
Rated 5 out of 5 stars

Shipping is good

Shipping is good. Packaging is great. Meat quality is good. Price is reasonable. Just that the meat cut that came in are short of 300gram or 600gram as advertised and paid for. Perhaps an account to credit back the differences on the next purchase would be great..!
Overall good experience and will buy again.

20 January 2023
Rated 5 out of 5 stars

Meat quality is excellent

Meat quality is excellent. Your dry word has to much fat tough but still delicious. Your service is first class and delivery was right on time.
Like always, a pleasant experience

13 January 2023
Rated 5 out of 5 stars

Superb delivery service

Superb delivery service. Got next day delivery just in time for my Xmas party, and the frozen meat was well kept in the thermal bag.

If I must make any suggestion, a delivery time frame narrower than 6 hours would be helpful.

16 December 2022
Rated 3 out of 5 stars

The quality of the meat was…

The quality of the meat was disappointing

16 December 2022
Biltong Chief Hong Kong logo

Reply from Biltong Chief Hong Kong

Hi Giron, thanks very much for the review. I’m sorry to hear that what you received wasn’t to your satisfaction. The fillet is historically one of our best reviewed products, so I’m hoping the piece you got was an outlier.

I’ll email you separate to this, but I’ll be happy to send you a new one to test this for us.

Regards,
Dylan
The Chief

Rated 5 out of 5 stars

Delivery was on time

Ordered on line last month and the delivery was on the exact date! The yellow fin tuna fillets look excellent and hopefully taste as nice.

21 December 2022
Rated 5 out of 5 stars

Quality produce at reasonable prices - a must try!

I've ordered twice now from Biltong Chief and must compliment them on their quality products! I keep ordering the sirloin and the ribeye because they thick cuts, leaner (i.e not too fatty through the meat) which is perfect for pan frying. The seafood is also very fresh, the barramundi is a winner! One can't go past a pack of Biltong which is a must try...very modestly priced compared to other stores in Hong Kong.

My favourite purchase has been the cape malay curry beef skewers, absolutely delicious!

Do go past an order from Biltong Chief for your next meat party!

12 December 2022

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