Needed last minute to modify my coverage plan as my daughter was too ill to do the Hi Giang Loop and ended up in the hospital on the very day she was meant to begin on her adventure. They were so hel... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
We contacted big cat before taking the insurance to check they covered our activities while away. Their communication was quick and accurate and the policy covered us. The website was clear and qui... See more
This is my third year using the company as a long term traveller and I use the Big Cat single trip policy. When my first yrs policy was expiring, I used the extension option to 2yrs which also (ver... See more
It is really hard to find backpacker's insurance when of a certain age (60+). Even more hard when the extended time is over a year. Really easy to use site with customizable add ons. Also had a qu... See more
Company details
Written by the company
Worldwide Travel Insurance provider, suitable for long term cover up to 24 months with an upper age limit of 69. Specialist in Extreme activities sports, trekking at high altitudes and winter sports.
Contact info
118 Cricklewood Lane, NW2 2DP, London, United Kingdom
- 0333 003 3161
- info@bigcattravelinsurance.com
- bigcattravelinsurance.com
4.6
Excellent
745 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Senior Backpackers
It is really hard to find backpacker's insurance when of a certain age (60+). Even more hard when the extended time is over a year.
Really easy to use site with customizable add ons. Also had a quick reply using the free medical condition advice help contact. Pleased to find insurance to facilitate our adventure.
3 October 2025
Simple process of adding extra travel…
Simple process of adding extra travel insurance while I am abroad. Great company!
5 October 2025
quick and helpful
7 October 2025
Quick
Quick, easy and very clear! Had a change of plan and need cover when already away. You made it very simple to get the insurance I needed thank you!
27 September 2025
Good pricing for full cover travel insurance
Quick & easy online form to fill in, clearly shows extra add on packages for more adventurous travel (including my Kilimanjaro hike). Good price for full cover including helicopter transport in case of emergency (didn’t need it thankfully).
4 September 2025
Actually covers the ha giang loop!!
27 September 2025
Relatively straight forward and…
Relatively straight forward and understandable website and competitive price. very happy
30 September 2025
Extending travel beyond 31 days
Pretty clear detail about travel and gave me what I wanted for my daughter. When contacted the person on the phone answered my question and clarified what I had to do
28 September 2025
Excellent price for what is covered
Excellent price for what is covered, fortunately I didn’t need to use tge insurance so can not comment on that.
16 December 2024
Everything was great !
24 September 2025
Quick and easy though a tad pricey
Was quick and easy, and is an insurance company who will insure whilst you are in the airport, but the flip side to this is they are quite pricey and the add on bits like a gadget are very expensive. I had to opt for a higher excess which I don't like to do usually.
17 September 2025
No complication, straightforward
Easy to fill the form and no complication straightforward. I’m happy with that thank you.
22 September 2025
Unprompted review
Really straightforward process from…
Really straightforward process from start to finish. Clear options available, including cover for motorcycles over 125cc, which is exactly what I needed for my trip to Morocco. Pricing is fair and feels responsibly set compared to others I looked at. Overall, a simple, hassle-free experience that gave me confidence in my choice.
20 September 2025
Good for bikers planning a tour.
Easy on line quote.
Easy to find what insurance you need.
Great for bikers planning a tour from 125cc and upwards.
12 September 2025
quick and efficient
17 September 2025
Very easy and reasonable price
Very easy and reasonable price to get insured, fortunately never needed to make a claim so far
12 September 2025
Being able to clarify with questions to…
Being able to clarify with questions to be a person.
15 September 2025
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.