Big Blue Squirrel Self Storage Reviews 

239
TrustScore 4.5 out of 5

4.6

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Rated 5 out of 5 stars

This is the second time I have used Big Blue Squirrel Storage in Thurrock. The staff are extremely helpful and nothing is too much trouble. You can also purchase padlocks, boxes, bubble wrap and anyt... See more

Company replied

Rated 5 out of 5 stars

First time using any storage company and so far no complaints about Big Blue Storage. The premises is really clean and tidy so no concerns about using facility. Everything was explained really wel... See more

Company replied

Rated 5 out of 5 stars

Blue Squirrel Maldon is well organised with easy access the storage units. We have dealt mainly with Rachel on reception who has been very helpful throughout making the whole process easy. Will use Bl... See more

Company replied

Rated 5 out of 5 stars

I used Blue Squirrel last year when I sold my property and needed somewhere close to my temporary accommodation in Chafford Hundred. My first contact was Damon who was very helpful and patient. He exp... See more

Company replied

Company details

  1. Warehouse

Information provided by various external sources

Self storage rooms available for Personal and Business customers within Essex Flexible storage solutions with low rates and easy access


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

239 reviews

5-star
4-star
3-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 2 weeks

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4.6

All reviews

(239)

54 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Helpful and friendly service

Helpful and friendly service. Reasonably priced too.

23 November 2020
Big Blue Squirrel Self Storage logo

Reply from Big Blue Squirrel Self Storage

Thank you Dean for the positive review! Hope you enjoy your stay! :)

Rated 5 out of 5 stars

From start to now all staff have been…

From start to now all staff have been very helpful. The facilities available to help with the moving into storage is very good. And the opening times for checking in whenever needed is very good. I am really pleased with everything

21 November 2020
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Reply from Big Blue Squirrel Self Storage

Thank you Linda for the 5* review! We hope you enjoy your stay! :)

Rated 1 out of 5 stars
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Reply from Big Blue Squirrel Self Storage

Hello Janeth,

Sorry to hear that you had bad customer service.
However we do have policies in place which we need to comply to for everyone's safety

Thanks

Rated 5 out of 5 stars

Very good storage facility!

Staff are very polite, they covered everything I needed to know, even how to use the lift, also took me to where the storage room was. Very good customer service!

21 September 2020
Unprompted review
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Reply from Big Blue Squirrel Self Storage

Thank you for your 5* review Tracey!
We hope you enjoy your stay with us!

Rated 5 out of 5 stars

Storage

Efficient, friendly staff . Environment clean and safe for storage

4 September 2020
Unprompted review
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Reply from Big Blue Squirrel Self Storage

Thank you for the 5* review Carol! :)

Rated 5 out of 5 stars

Impressed & reasonably priced.

Really good company to go with. After searching prices etc, Blue Squirrel was the most reasonable.
Had this unit for 10 months and would use again if i needed storage.
Today Mel one of the staff members assisted with some lifting and some glass had been smashed accidentally and she assisted by cleaning it up very quickly.

14 June 2020
Unprompted review
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Reply from Big Blue Squirrel Self Storage

Many thanks for your 5* review Jade!

Rated 5 out of 5 stars

I Am So Happy With The Staff…

I Am So Happy With The Staff .Politeness And Friendliness And Over All Conduct I Was Meet With .Also The Social Distance Rules Also Applied In My Visit .

5 June 2020
Unprompted review
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Reply from Big Blue Squirrel Self Storage

Thank you for the 5* review! Hope you enjoy your stay!

Rated 5 out of 5 stars

Very nice service and the manager is…

Very nice service and the manager is extremely co-operative as well as the staff. I am happy with the service provided thanks

6 March 2020
Unprompted review
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Reply from Big Blue Squirrel Self Storage

Thank you for the great Review! We hope you enjoy your stay with us Raja!

Rated 5 out of 5 stars

Brilliant

Brilliant !
Clean
Tidy
Efficient
Would definitely recommend

24 January 2020
Unprompted review
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Reply from Big Blue Squirrel Self Storage

Many thanks Pamela for the 5* review!

Rated 5 out of 5 stars

Excellent storage facilities

Excellent storage facilities. The staff are very helpful and go the extra mile to help with all storage needs. Would highly recommend!

11 January 2020
Unprompted review
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Reply from Big Blue Squirrel Self Storage

Thanks Brain! We hope you enjoy your stay with us!

Rated 5 out of 5 stars

Really good service and competitive price.

Really good service. I called to inquire and rices were competitive and the lady allowed me to go and check others whilst reserving g me with a storage number in case I wanted to take it up.
When I signed up, I forgot my lock. They allowed me to borrow one overnight.

3 January 2020
Unprompted review
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Reply from Big Blue Squirrel Self Storage

Thank you for your 5* review! We are glad we made it easier for you!

Rated 5 out of 5 stars

Excellent

Very nice stuff and the storage is nice

13 December 2019
Unprompted review
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Reply from Big Blue Squirrel Self Storage

Thank you for your review!

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