Big Blue Squirrel Self Storage Reviews 

242
TrustScore 4.5 out of 5

4.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Took out some storage in the Thurrock branch and couldn't be happier with the price, location, security, cleanliness of the place and the service I got from the staff there. If you need storage for mo... See more

Company replied

Rated 5 out of 5 stars

⭐⭐⭐⭐⭐ Fantastic location, right next to Lakeside and Dartford, making it super convenient to get to. Plenty of on-site parking, great prices, and excellent discounts too. The whole experience was s... See more

Company replied

Rated 5 out of 5 stars

This is the second time I have used Big Blue Squirrel Storage in Thurrock. The staff are extremely helpful and nothing is too much trouble. You can also purchase padlocks, boxes, bubble wrap and anyt... See more

Company replied

Rated 5 out of 5 stars

Great location near lakeside and very convenient for using the DHL service. The staff were friendly, helpful.

Company replied

Company details

  1. Warehouse

Information provided by various external sources

Self storage rooms available for Personal and Business customers within Essex Flexible storage solutions with low rates and easy access


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

242 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.7

All reviews

(242)

57 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent storage facilities

Excellent storage facilities. The staff are very helpful and go the extra mile to help with all storage needs. Would highly recommend!

11 January 2020
Unprompted review
Big Blue Squirrel Self Storage logo

Reply from Big Blue Squirrel Self Storage

Thanks Brain! We hope you enjoy your stay with us!

Rated 5 out of 5 stars

Really good service and competitive price.

Really good service. I called to inquire and rices were competitive and the lady allowed me to go and check others whilst reserving g me with a storage number in case I wanted to take it up.
When I signed up, I forgot my lock. They allowed me to borrow one overnight.

3 January 2020
Unprompted review
Big Blue Squirrel Self Storage logo

Reply from Big Blue Squirrel Self Storage

Thank you for your 5* review! We are glad we made it easier for you!

Rated 5 out of 5 stars

Excellent

Very nice stuff and the storage is nice

13 December 2019
Unprompted review
Big Blue Squirrel Self Storage logo

Reply from Big Blue Squirrel Self Storage

Thank you for your review!

Rated 5 out of 5 stars

Best service they really look after…

Best service they really look after they clients and kept me informed of everything as I was moving so I was so stressed knowing my things are safe and insured gives me peace @ night thank you so much guys

22 November 2019
Unprompted review
Big Blue Squirrel Self Storage logo

Reply from Big Blue Squirrel Self Storage

Thank you for your 5* review!
Glad we could assist you and make moving that bit easier!

Rated 5 out of 5 stars

It saying share my honest experience…

It saying share my honest experience well honestly i couldn't fault Blue squirrel after a couple of phone calls about size of storage unit and price went down a couple of weekends ago the lady there show me the unit a lot bigger than i needed she then said we do a smaller size which when i look at was perfect for my needs sorted paperwork out and payment there and then it was as easy as that and she couldnt be more helpfull and efficient i would recommend them to anyone who is looking for storage Rob essex

22 November 2019
Unprompted review
Big Blue Squirrel Self Storage logo

Reply from Big Blue Squirrel Self Storage

Thank you for the excellent 5* review!

Rated 5 out of 5 stars

Excellent service

Excellent service, very pleased thank you

15 November 2019
Unprompted review
Big Blue Squirrel Self Storage logo

Reply from Big Blue Squirrel Self Storage

Thank you for your 5 star review! We hope you enjoy your stay!

Rated 5 out of 5 stars

So far so good.Very polite and helpful…

So far so good.Very polite and helpful staff. Manager is very friendly and all the staff are there to help and advise. I would definitely recommend to others

18 October 2019
Unprompted review
Big Blue Squirrel Self Storage logo

Reply from Big Blue Squirrel Self Storage

Thanks for the 5* Review! Customer service is very important to us!

Rated 5 out of 5 stars

Really helpful

Really helpful, well laid out floors and easy to use lift. Plenty of trollies.

13 September 2019
Unprompted review
Big Blue Squirrel Self Storage logo

Reply from Big Blue Squirrel Self Storage

Thanks for the 5* Review!

Rated 4 out of 5 stars

Storage unit great

Storage unit great, staff fantastic, opening hours need to be more flexible.

16 August 2019
Unprompted review
Big Blue Squirrel Self Storage logo

Reply from Big Blue Squirrel Self Storage

Thanks for the review! We hope you enjoy your stay with us.
Unfortunately at the moment we only offer late nights on Thursdays and we are working on making the hours longer
Thanks!

Rated 5 out of 5 stars

I have been with them for more than 2…

I have been with them for more than 2 years. I love their customer service. Staff and employees are so helpful and look after their customers very well. I will def recommend them!

6 August 2019
Unprompted review
Big Blue Squirrel Self Storage logo

Reply from Big Blue Squirrel Self Storage

Thank you for the 5* Review! We are Glad you are enjoying your stay with us!

Rated 5 out of 5 stars

The lady that sign me on

The lady that sign me on, is amazing.. She deserve an accolade

21 June 2019
Unprompted review
Big Blue Squirrel Self Storage logo

Reply from Big Blue Squirrel Self Storage

Many thanks for the excellent review!
Hope you enjoy your stay!

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look