BFT Logistik Reviews 10,046

TrustScore 4 out of 5

3.8

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Rated 5 out of 5 stars

Arhmenaltså Sikke en fin service. Vores 2 store pakker med cykler ankom tidligt i det aftalte tidsrum. Der blev sms'et og sørme ozz ringet om ankomst. Keep up the good work Ali

Rated 5 out of 5 stars

Got informed well in advance when it was coming, also received a call 3 minutes before the arrival, and the carrier helped me carry my package even. Thanks for the help!!! Great service!

Rated 5 out of 5 stars

Super fin levering. Fik et tidsrum for levering (4 timers interval), sms en halv time før og opkald da de var her :-)

Rated 2 out of 5 stars

I had a bench delivered. First they did not answer when I asked to shift my delivery date. Then on the delivery date they cancelled the delivery. For several days they did not tell my why they cancell... See more

Company replied

Company details

  1. Logistics Service
  2. Courier and Delivery Service
  3. Courier Service
  4. Shipping and Mailing Service
  5. Transportation Service

Written by the company

Vi leverer til over 500.000 kunder hvert år, med 1 og 2 mands betjente biler


Contact info

3.8

Great

TrustScore 4 out of 5

10K reviews

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No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Replied to 86% of negative reviews

Typically replies within 24 hours

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Rated 1 out of 5 stars

Worst service ever

Yesterday I got my order after 4 days delay, and yet, the guys didn't want to deliver the item to the front of the order and they wanted to throw it to the other side of the building when I kept insisting that the need to put it in front of the door, they were cursing, and they throw the package a couple of times

23 January 2023
Unprompted review
BFT Logistik logo

Reply from BFT Logistik

Hej Haythem Ben, i flg chaufførens billede ved leveringen, kan jeg se at chaufføren har sat varen ved hoveddøren i gadeplan, ligesom der var bestilt til.
God aften. Venlig hilsen BFT

Rated 5 out of 5 stars

Great service!

Got informed well in advance when it was coming, also received a call 3 minutes before the arrival, and the carrier helped me carry my package even. Thanks for the help!!! Great service!

29 December 2022
Unprompted review
Rated 1 out of 5 stars

Most ridiculous delivery company

Had the worst experience with baby crib delivery-it was delivered only with 3rd attempt! I needed to stay home all of these 3 days and wait, delivery was expensive because I paid to get it in special time slot. 1. delivery- driver opened his van and then said that he cannot find my order- huge box, that it is not there. 2. delivery- received sms that order will be delivered, but no one showed up. Interior shop said that my package is lost and they are looking for it... 3. delivery- order finally delivered! Was lucky to have kind and smart delivery guy Ali Mo- ***** for him!

4 September 2022
Unprompted review
Rated 5 out of 5 stars

Super

AC super fragtmand kommer til tiden og er super flink og medgørlig stor ros til ham Ordre nr. 33579654

16 November 2022
Unprompted review
Rated 1 out of 5 stars

Bad behavior of transport company's staff

I have my kontinental seng from BILKA which needs to be transported by BFT today 24.10.2022. The driver called me and said that I just have 2 minutes only, I have unloaded your bed in the parking lot because it is too heavy (according to him). I asked him plesae put that one in the side as if there is no problem for the cars to park. He can not just unload pallet in the parking lot. He said I can not do that. If somebody don't come and sign that you have received the bed then I will take it back. He just disconnected phone then. Very bad experience. The guy was so impolite while talking ang forced me to do what he has said. He is like a dictator and I felt like he has given me the things free so I have to accept what he said. That guy does not have any sense of customerservice. I have experience a very bad customerservice. I never recommend others to use this transport company unless they improve their staffs behavior.

24 October 2022
Unprompted review
Rated 1 out of 5 stars

Poor customer service

This story would probably be funny had it not been so sad. The driver came to deliver the goods and refused to give the second part of it claiming that the label was wrong (was the same on two pieces). Then when we agreed with the seller that we return the incomplete order, the driver refused to take part of the delivery back (claiming that this time he did not get the sticker to pick it up). When he was asked to come back and pick up the remaining part of the order again, he did come but instead of picking up the return he just walked past and did not pick it up at all (saying he will come back with the car in 20 minutes and never actually came back).
I thus advise the sellers to avoid using the services of BFT Logistik.

2 August 2022
Unprompted review

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