Beyond WordsReviews 

161
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

I loved the exprience, but at this time decided to record my own audio for personal touch. Was charges for the second month. Write. They painlessly returned the charge. I will be back when I am ready... See more

Rated 5 out of 5 stars

This is a fantastic little company to buy photobooks from. Run by an absolute gentleman called Neil, the books are well priced and sent with a lot of love and care. It’s always nice to give money to b... See more

Rated 5 out of 5 stars

Beyond Words is my 'go to' book shop. Most books including new releases tend to be slightly cheaper than all the other large book shops. There has always been an open and personal line of communicatio... See more

Company replied

Rated 5 out of 5 stars

This shop is one of my favourites Excelent service, with prompt, clear and friendly response to all the inquiries I made. The books I ordered were very carefully packaged, this avoided the bent cov... See more

Company details

  1. Book Store
  2. Rare Book Store
  3. Used Book Store

Written by the company

Specialist Online Seller of Photographic Books: New, Signed, Limited Edition, Rare & Out-of-print


Contact info

4.9

Excellent

TrustScore 5 out of 5

161 reviews

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No history of asking for reviews

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4.9

All reviews

(161)

2 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Always fantastic

Always fantastic, very well-packaged, support independent booksellers

19 January 2023
Beyond Words logo

Reply from Beyond Words

Thanks, Will, lovely to hear, Neil

Rated 5 out of 5 stars

The selection of photographic books…

The selection of photographic books offered is excellent. Neil is always accommodating when delivery due to holidays etc has to be rearranged. It is always a pleasure to deal with Beyond Words.

17 January 2023
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Reply from Beyond Words

Martin, thanks very much for your kind review, Neil

Rated 1 out of 5 stars

paid for the book plus extra postage to…

paid for the book plus extra postage to be told 5 weeks later the book was not coming

1 February 2023
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Reply from Beyond Words

Dear David, we did let you down and we deserve this medicine. We refunded you in full but of course that is no compensation for the disappointment. Apologies again, and best wishes, Neil

Rated 5 out of 5 stars

Neil went ‘over and above’ with the…

Neil went ‘over and above’ with the service to ensure the order arrived on time ( the items were presents) and even though near Christmas and obviously a busy, hectic period, my order was there with time to spare.

12 December 2022
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Reply from Beyond Words

Hi Russell, thanks very much for the lovely review, Neil

Rated 5 out of 5 stars

Very easy to deal with

Dealt with my order quickly and delivered as per description

8 December 2022
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Reply from Beyond Words

Tom, thanks very much for your positive review. Neil

Rated 5 out of 5 stars

Perfect customer service

Perfect customer service! Really nice company who clearly care about their customers and what they do.

4 December 2022
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Reply from Beyond Words

Caitlin, that's very kind and much appreciated, thanks, Neil

Rated 5 out of 5 stars

Been very happy with my dealings with…

Been very happy with my dealings with Beyond Words - they have good quality books and provide excellent customer service. Will keep purchasing from them :)

12 December 2022
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Reply from Beyond Words

Tim, thanks very much for your positive review. Neil

Rated 5 out of 5 stars

The books arrived in great condition…

The books arrived in great condition and very well packed, orders I have received from other sellers have been damaged in transit. Although the order was delayed due to one of the books being out of stock I was kept well informed about the delivery date. Overall I was very happy about the service I received from Beyond Words.

23 November 2022
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Reply from Beyond Words

Mr Driver, thanks very much for your positive review. Best wishes, Neil

Rated 5 out of 5 stars

Excellent !

Knowledgeable and responsive service. Beyond Words are excellent.

19 February 2023
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Reply from Beyond Words

Thanks, Roland. Very kind. Neil

Rated 4 out of 5 stars

Beyond Words did most very well

Beyond Words did most very well. But I like to have a tracking number at the same time with the message: the books are shipped.
For me in the Netherlands books are growing expensive from UK because of the import fees.

23 November 2022
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Reply from Beyond Words

Cornelis, thanks very much for your review. We can certainly ensure you get the tracking details immediately with any future orders. Neil

Rated 5 out of 5 stars

Very experienced

Very experienced, great stock, friendly personal service; all these things make photo book collecting with Beyond Words an enjoyable experience.

2 January 2023
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Reply from Beyond Words

John, that's much appreciated. Thanks, Neil

Rated 5 out of 5 stars

Beyondwords is a friend into photography

All the times I have bought free from Beyondwords I have always been treated with professionalism and at the same time with a sense of closeness and friendship and I have never had any delivery problems

10 January 2023
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Reply from Beyond Words

Thanks, Marcello, your positive comments are much appreciated

Rated 5 out of 5 stars

Another good book from a wide range of…

Another good book from a wide range of well chosen and curated titles, very regularly updated and kept current as well as of interest to those with existing favourites and interests. THE best purveyor of photographic books.

28 December 2022
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Reply from Beyond Words

Wow, David, thanks. I've just found the perfect text for my gravestone!

Rated 5 out of 5 stars

Brilliant as Always

Timely delivery, great selection and great service as always.

26 September 2022
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Reply from Beyond Words

Thanks, Kevin. Much appreciated, Neil

Rated 5 out of 5 stars

Best photo book shop in the U.K.!

As a long established business, Beyond Words is always exceptional in every respect.
Great books, unusual books. Well packaged and delivered.
A personal service when required.
Thank you.

4 November 2022
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Reply from Beyond Words

Thanks very much, Anne - or should I say Douglas? Neil

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