Betwinner Reviews 

731
•
TrustScore 1 out of 5

1.2

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Rated 1 out of 5 stars

I am a player at Betwinner with ID number 430359649. On October 2, 2026, I made a deposit using a credit card; the funds were deducted from my bank account but were not credited to my gaming account.... See more

Rated 1 out of 5 stars

This is a scam company. I placed several bets on "shots" for the Benfica vs. Hearts match, and they equate those shots with "attempts." The "attempts" statistics provided by UEFA can include multiple... See more

Rated 1 out of 5 stars

I am writing to formally complain about my pending withdrawal. Account ID: 1683139115 Withdrawal Request N°: 5150237089 Amount: 14000 BDT Withdrawal Date: 10.08.2026 Status: Failed - S... See more

Rated 1 out of 5 stars

ID: 1089561323 This is a follow up to my first review and they have refused to give me my withdrawal and have maintained the constant lies from Operator to Operator. I SEE THEY DO NOT CARE A... See more

Company details

  1. Gambling Service

Written by the company

Sportsbook and Casino


Contact info

You should know

1.2

Bad

TrustScore 1 out of 5

731 reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 77% of negative reviews

Typically takes over 1 month to reply

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1.2

All reviews

(731)

179 reviews in the last 12 months

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Rated 1 out of 5 stars

Betwinner scaming…

This betting platform is a scam company, I request you to boycott them. I deposited BDT 750 from NETELLER on 22/07/2025 Bangladesh time 3:15 minutes, payment was successful from my NETELLER account. But the money was not given to my account. I informed support but no solution was given. Ticket No. 6586572
Player id:1309953789
payment method: NETELLER
Transaction ID: 6389589386
Reference number:
BETWINNER_DEPOSIT_16963553405
Date of transaction:22/07/2025
Time of transaction:3ঃ16 pm
Amount: 750 BDT

22 July 2025
Unprompted review
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Reply from Betwinner

Hello, dear user!

Thank you for your review.
We kindly ask that you send a screenshot of the transaction details to accounting@betwinner.com wherein our specialists will proceed with your request.
Thank you for your cooperation.

Best regards,
Betwinner Team

Rated 1 out of 5 stars

Theese are scammers

Theese are scammers! Platform is rigged you too loose as much as possible. Responsible gambling is fake. Despite thatc after you win bigger amount like 2k scumbag from security@betwinner will ask you nonsense documents, like physical scan of virtual card, bank statement with stamp of internet banking, different visas, documents that u opened your bank account 15years ago etc.
Customer support is ridiculous. When you ask to block account they will ignore. This platform is owned by russian scambags; who also own a network of other platforms as melbet.com, 1xbet.com unibet.com and other same alike looking rigged to loose platforms. Beware.
And to scammer who answers to this pretending to be normal customer support fuuc you! You re peace of shit.

23 July 2025
Unprompted review
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Reply from Betwinner

Hello, dear user!

Thank you for sharing your feedback.
We kindly ask that you provide us with your gaming account number (user ID) so that we can look into the matter.

Best regards,
Betwinner Team

Rated 1 out of 5 stars

I made a deposit and won now I'm trying…

I made a deposit and won now I'm trying to withdraw my winnings and I can't, they are real scam
Id:1313406437

10 July 2025
Unprompted review
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Reply from Betwinner

Hello, dear user!

Thank you for sharing your feedback.
Please provide us with the text of the error message you receive when you try to withdraw funds.

Best regards,
Betwinner Team

Rated 1 out of 5 stars

Betwinner is a total fraud and scammer

Betwinner is a total fraud and scammer, dont join at all.

I recently joined this and deposited around 4-5 lakhs. When i initiated withdrawal, I have been asked to email security to verify documents. I shared all my original document, but then there is no response. Their last response was share original files and your further emails will be ignored. Then I shared original files again but no response. Its almost 4 days now.

I reached out to Customer support, and they are useless. First asked me to wait for 48 hours and then reach again. and then keep asking to wait for response.

I consistently sent email to security to complete verification, but no response. and even threatened and blackmailed to block my emails.

My funds are still stuck.

Account Number : 1308608183

10 July 2025
Unprompted review
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Reply from Betwinner

Hello, dear user!

Thank you for sharing your feedback.
According to our data, you need to provide our Security departemnt specialists with original e-aadhaar document in PDF-format file, downloaded from the official government site.

Best regards,
Betwinner Team

Rated 1 out of 5 stars

Can't withdraw funds.

Can't withdraw funds.
My gaming account is 1308129855.
I have created account first time in this site. After that I made a deposit. But they blocked my account. After mailing security department they are saying I should withdraw my funds.

Here is the problem. Withdraw should be done with the same payment methods. Other methods won't work.
I used bkash to deposit. I deposited 700. Now I can't withdraw the funds throw bkash as it's minimum withdraw limit is 1000tk.
After mailing security they are saying " Dear user, all consulting on the matter of your request was provided earlier in this mail thread."

But they are not giving solution.
How can I withdraw now?

9 July 2025
Unprompted review
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Reply from Betwinner

Hello, dear user!

Thank you for sharing your feedback.
We have reviewed your case, and according to our system, alternative withdrawal methods are currently available for your account.
Please create a new withdrawal request for the full amount using one of the available methods.
If the request is rejected again, feel free to contact accounting@betwinner.com wherein you will be provided with assistance.

Best regards,
Betwinner Team

Rated 1 out of 5 stars

Pls my name is adeyeye aderibigbe I won…

Pls my name is adeyeye aderibigbe I won on my account I have almost 50000 on my account but now they closed my account I don't even know why and I can't even login to withdraw my funds I am very frustrated cuz I wanted to use the money to pay for my child school fees 😪😔

5 July 2025
Unprompted review
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Reply from Betwinner

Hello, dear user!

Thank you for sharing your feedback.
We kindly ask that you provide us with your user ID so that we can look into the matter.

Best regards,
Betwinner Team

Rated 1 out of 5 stars

Withdraw declined

Im a long term customer and never had any problems, until now.
I deposited 90€ yesterday and i make total 400€ out of it. But im just not allowed to withdraw as they seem de decline it every time. My account is fully verified, i ve always withdrawn money this way, they just dont want to pay me.
This is getting out of hand, as I contact customer support and. They say they cant do anything about it and they stopped answering.
User id: 298141025

2 July 2025
Unprompted review
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Reply from Betwinner

Hello, dear user!

Thank you for your review.
We have reviewed your account and can confirm that the previous withdrawal attempts were declined due to technical reasons. However, we are glad to inform you that your recent withdrawals (IDs: 3712542375 and 3712467597) for the amounts of €384 and €20 have been successfully processed.

Best regards,
Betwinner Team

Rated 1 out of 5 stars

I made a deposit since yesterday till…

I made a deposit since yesterday till today my account was not credited I wrote to the support team but still telling me unfortunately my problem takes a longer period.....stay away from Betwinner it never safe

26 June 2025
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Reply from Betwinner

Hello, dear user!

Thank you for your review.
We kindly ask that you provide us with your gaming account number (user ID) and deposit details so that we can provide you with assistance.

Best regards,
Betwinner Team

Rated 1 out of 5 stars

don't trust them withdrawal every time…

don't trust them withdrawal every time reject without any reason "You cannot withdraw funds in the amount of xxx (The security department reserves the right to decline withdrawal requests if deposit or withdrawal amount(s) do not correspond to the stakes of bets placed (to be able to withdraw funds the deposit amount must be wagered in full in bets with odds of at least 1.1). Criteria for withdrawal approval is the amount of bets placed within the deposit in question.)" always get this message and i read about them from comment of people also face problem like this anyway take care when you deal with them

23 June 2025
Unprompted review
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Reply from Betwinner

Hello, dear user!

Thank you for your review.
According to the Terms and Conditions of the Company that a user agrees to during registration, the Security Service is entitled to refuse any withdrawal should the deposit or withdrawal amounts be inconsistent with bets placed (the Customer must place bets with stakes which add up to the sum of all deposits and the bets must have odds of at least 1.1; placing a high volume of bets that have a minimal impact on your balance shall not be taken into account, i.e. bets placed on opposite outcomes in games such as Roulette, Baccarat, Craps and Dice). Permitted withdrawal amounts shall be calculated based on the amount of the bets placed from any given deposit.
To get further assistance on your withdrawal issue, kindly contact info-en@betwinner.com.

Best regards,
Betwinner Team

Rated 1 out of 5 stars

Despite providing the requested…

Despite providing the requested documents including a screen video. Betwinner have refused to verify my account so I can withdraw. They after they frustrated me with do this do that for verification they have refused to give me a reply in the email

30 May 2025
Unprompted review
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Reply from Betwinner

Hello, dear user!

Thank you for sharing your feedback.
We kindly ask that you provide us with the number of your gaming account (user ID) so that we can check all the relevant data.

Best regards,
Betwinner Team

Rated 1 out of 5 stars

Really slow on deposits and they take…

Really slow on deposits and they take the piss when you want to withdraw your money. Not sending you an sms to verify or refusing your withdrawal because of “payment processing error”, almost as if they’re trying to stop you from withdrawing your money so you can continue gambling it on their website and lose it. Disgusting and poor treatment of customers. Let’s not talk about how unhelpful their customer support is. Worst gambling website ever.

26 May 2025
Unprompted review
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Reply from Betwinner

Hello, dear user!

Thank you for sharing your feedback.
We kindly ask that you provide us with the number of your gaming account (user ID) so that we can check all the relevant data.

Best regards,
Betwinner Team

Rated 1 out of 5 stars

The security department does not want to solve my problem and does not want to respond to my email

my I'd gaming /1253128013
I made a deposit and they closed my account from playing, betting and withdrawing money. I contacted the security department and sent them everything, but they do not want to solve my problem. They told me to send an account statement. I sent it to them, and then they cut off contact with me and they do not want to answer. Please, I want my rights, I want justice.

14 May 2025
Unprompted review
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Reply from Betwinner

Hello, dear user!

Thank you for sharing your feedback.
According to our data, you are expected to provide our Security department specialists (security@betwinner.com) with original deposit confirmations.
Please note that you need to apply to security@betwinner.com using the email address that is linked to your gaming account.

Best regards,
Betwinner Team

Rated 1 out of 5 stars

betwinner betting site is a scammer as it is obvious from its score.

They constantly ask for documents to avoid paying a ridiculous fee. I send all the documents and they say they are being reviewed and they ask for another document. They are not even capable of paying 300,500 dollars. The site of hungry dogs set up by fraudulent scammers. I will also complain to the license company. I sent everything to this site, including my ID, driver's license, selfie with ID, invoice, residence, passport and they make up a thousand excuses not to send my money. They always talk like a corporate company but these are hungry dogs. Stay away from Cypriot and Turkish betting sites. These are dishonest people who need 300 dollars İD: 1211143323

1 May 2025
Unprompted review
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Reply from Betwinner

Hello, dear user!

Thank you for sharing your feedback.
We acknowledge that a scanned copy of what appears to be a foreign passport was previously sent to our Security department specialists.
However, to proceed with the necessary updates, we require the original foreign passport for verification purposes. Please provide the original document at your earliest convenience.
Thank you for your cooperation.

Best regards,
Betwinner Team

Rated 1 out of 5 stars

they are scammers.

they are scammers.
i won a bet of 1577 euro and after that they refuse to pay.they say to contact on email but its been more than 1 month and never got a reply.on the phone always answer same person. i really hope they will do medicine for their family the money what the steal from people.
dont bother to reply on the review u little mouses.

7 April 2025
Unprompted review
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Reply from Betwinner

Hello, dear user!

Thank you for sharing your feedback.
We kindly ask that you provide us with the number of your gaming account (user ID) and indicate the email address you have been asked to contact.

Best regards,
Betwinner Team

Rated 1 out of 5 stars

Security team delays verification…

Security team delays verification process and refuses original government pdf document

8 May 2025
Unprompted review
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Reply from Betwinner

Hello, dear user!

Thank you for sharing your feedback.
We kindly ask that you provide us with the number of your gaming account (user ID) so that we can clarify the situation.

Best regards,
Betwinner Team

Rated 1 out of 5 stars

The worst casino and sportbetting site…

The worst casino and sportbetting site i have ever seen. They ban your account for no reason, there costumer service are triing there best to shake you off and leave you even more question than before. As soon as they ban you they do not answer to emails and close your account so they scam your money.

16 April 2025
Unprompted review
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Reply from Betwinner

Hey there!

Dear customer,

We may close or suspend an Account if you are not or we reasonably believe that you are not complying with these Terms, or to ensure the integrity or fairness of the Service or if we have other reasonable grounds to do so. We may not always be able to give you prior notice. If we close or suspend your Account due to you not complying with these Terms, we may cancel and/or void any of your bets and withhold any money in your account (including the deposit).

Rated 1 out of 5 stars

they are big Scammer i did a deposite…

they are big Scammer i did a deposite with e wallet for 2500 and the request rejected in less than a second
and i contacted customer service they asked a screen shot and i sent it then they asked for a video proof with like 10 details to make sure and i sent it with every detail they asked for and they said its insufficient!!!! and now they ask a BANK statment from AN ELECTRONIC wallet that cant provide such thing they scammed ME!!!!! ID1227118877

17 April 2025
Unprompted review
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Reply from Betwinner

Hello, dear user!

Thank you for sharing your feedback.
We kindly ask that you report your issue to accounting@betwinner.com wherein our specialists will provide you with assistance.

Best regards,
Betwinner Team

Rated 1 out of 5 stars

Second time that happened to me i make…

Second time that happened to me i make the deposit with the same wallet and when withdraw and said to make to withdraw it with the same you all have a bad service men 0 review id gaming 1189576111

1 April 2025
Unprompted review
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Reply from Betwinner

Hello, dear user!

Thank you for your review.
According to our data, you have successfully withdrawn funds.

Best regards,
Betwinner Team

Rated 1 out of 5 stars

Deposit not added from 12 days

My betwinner id: 1190620663
I have nade a deposit of 15k inr on 19 march but its not credited still now, when i checked with contact support they are saying agent account is blocked.
If his account is blocked why they are holding my money.. in return they are saying i raised complaint on customer bank, so i aaked them to check thoroughly that i didnt gave any complaint. In return my money got scammed in deposit

19 March 2025
Unprompted review
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Reply from Betwinner

Hello, dear user!

Thank you for your review.
Kindly note that you need to revoke your cyber complain in order for us to be able to assist you further.
We ask that you provide us with a new bank statement and an official document of revoking cyber complain at accounting@betwinner.com. After that our agent bank will be able to unfreeze the deposit, and it will be credited to your account balance.

Best regards,
Betwinner Team

Rated 5 out of 5 stars

Nothing but 5 stars website.

I don’t understand why so many bad reviews on betwinner. They are the best betting website out here. And i have tried almost all of them.
Me and my friends joined here years ago and we recommend it heavily!
Specially if you like betting using Bank Cards.
Fastest withdrawals & deposits with 0 fee charges.
Im glad i choose betwinner ✅

24 March 2025
Unprompted review
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Reply from Betwinner

Hello, dear user!

We appreciate your kind feedback.
Thank you for choosing Betwinner!

Best regards,
Betwinner Team

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