I am a player at Betwinner with ID number 430359649. On October 2, 2026, I made a deposit using a credit card; the funds were deducted from my bank account but were not credited to my gaming account.... See more
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See what reviewers are saying
This is a scam company. I placed several bets on "shots" for the Benfica vs. Hearts match, and they equate those shots with "attempts." The "attempts" statistics provided by UEFA can include multiple... See more
I am writing to formally complain about my pending withdrawal. Account ID: 1683139115 Withdrawal Request N°: 5150237089 Amount: 14000 BDT Withdrawal Date: 10.08.2026 Status: Failed - S... See more
ID: 1089561323 This is a follow up to my first review and they have refused to give me my withdrawal and have maintained the constant lies from Operator to Operator. I SEE THEY DO NOT CARE A... See more
Company details
Written by the company
Sportsbook and Casino
Contact info
Agias Zonis 22A, 3027, Limassol, Cyprus
- +44 203 455 62 22
- info-en@betwinner.com
- betwinner.com
You should know
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 77% of negative reviews
Typically takes over 1 month to reply
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Thats really disgusting..
Thats really disgusting... I already wrote a review here about this platform.... And they responded to me that everything is ok now and thew already scammed me before .... When they responded i went back again to it .... And today same thing i only won 100$ and they blocked my withdraw... Last time excuse was i reached maximum amount withdrawals and now i dont know what excuse they have ufffff stay away ... Id 1078002841

Reply from Betwinner
this is scam
This is a betting site that operates on the 1xbet platform but is fraudulent. Seeing that I won many bets, they were scared and asked me to verify. I have all the documents. The security department did not dare to give a reason. Do not play on this site because when you win, you cannot withdraw money. betwinner is like a dog. so cowardly

Reply from Betwinner
They stole my winnings
Betwinner closed my account (ID: 1371592333) on September 4, 2025, removing my winnings of HUF 36,000 and leaving only my original HUF 15,000 deposit. I submitted all requested verification documents, but I still cannot withdraw my funds. I am seeking a prompt resolution and reimbursement.

Reply from Betwinner
Account Id 1294452395
Account Id 1294452395
15.09 Proof my documents , And open withdraw .
31.08 I received security check,
Same day I provided all required documents,
More 3 days don’t have any update, and can’t withdraw my balance,
After providing all documents, was allowed to made withdraw

Reply from Betwinner
LAST CHANCE.Unblock me or pay my winnings or face the consequences soon.
Account ID 1324294481. I DO NOT HAVE ANOTHER ACCOUNT.You accuse me of fraud. This is a total lie and made up story to refuse to pay me my winnings. I do not have any other account and no one shares my pc with me. If you claim you detected this based on device and behavioral similarities why did you not close my account right away until I had provided several legit and genuine documents and selfies before you detected this. Do you need my ID, utility bill, birth cert, selfies etc to detect similar behaviour and device. You see how this does not make sense? How do you detect similar device and behaviour from ID, birth cert, utility bill, selfies with code and ID. You finally run out of things to ask me to do. I have added this information to my lawyer and the gaming commission. Tell me which other account is connected to my account that you found. Security asked me a weird question if I know Frimpong Emmanuel. I have never heard that name or know anyone in real life or in news by that name. I believe this is the account you are talking account. Who is this person, where does he live or and how can this person use my device when I live alone and never heard of this person. I will fight this. Unblock me or let me take my winnings. Gaming commission is waiting for my lawyer, and we will meet in court. You will prove how you have found a magic account link to my account. At what point did you detect an account link to my point. Before or after weeks of providing so many documents and selfies. If it was before then you would've closed my account already and not ask me for weeks to provide so many documents or pictures since you have already detected fraud. I want to believe it was after providing you with all the documents and selfies you requested for. Now if this is the case explain to explain how my ID, birth cert, utility bill, selfies etc helped you detect another account based on device and behaviour. YOU RUN OUT OF THINGS TO ASK SO YOU MAKE UP LIES WITH NO PROOF. Do better. Unblock me or pay me my winnings or suffer the consequences. REPLY WITH PROOF OF SIMILAR DEVICE DATA AND BEHAVIOUR SO EVERYONE CAN JDUGE AND SEE WHO IS LYING HERE. PROVIDE PROOF HERE TO REDEEEM YOUR REPUTATION.

Reply from Betwinner
They steal 600$ of me.
They steal 600$ of me.
Match was Sydney Olympic vs Apia Tigers U20
I bet over 3.5 corners and they showed only 3 corners when in all pages are 4 corners check if you don't believe me!😭

Reply from Betwinner
Not allowing withdrawal
I have been using this site past 6years but never faced these kind of issues. Today finally these people are not allowing to withdraw funds and disabled withdrawal option.
My account was fully verified and taken withdrawal many times . Now these people are asking again verification documents and not allowing to withdraw after send id verification documents today.
My ID:233571659
BETTER TO STAY AWAY FROM THESE SITES.

Reply from Betwinner
They have refused to processy with its…
They have refused to processy with its been two weeks even dven time i place a withdrawal they reject it and the funds is reversed back to my account. And whdn i conplain they tell me one and thesame nonsense, very poor customer service 😡😡
I just deleted the app from my phone never to use it again

Reply from Betwinner
I wanted to withdrawal $100
I wanted to withdrawal $100. A week has passed since then and the security department is asking me for more and more documents. I don't understand why my birth certificate is needed for the transfer, for example. They disappear for days without a word. They ask me if I know people who are complete strangers to me. They tell me to resend the document and not to use a graphic editor. They pretend I didn't send the document and expect me to resend it. If I lose my patience and respond to the message a little nervously, you disappear without a word. I would like to ask what kind of customer service is this??
Dear Security Department? Are you deliberately trying to withhold payment?
My Account number is 1348696409
Name Mario Vargas

Reply from Betwinner
My id is 1351986887
My id is 1351986887
And they don't give me any withdraw
Every time I withdraw they say rejected by operator and than call for customer service they told me it's is technical issue they don't give any withdraw I withdraw 9000rp but didn't received

Reply from Betwinner
Betwiner is froud company I deposit…
Betwiner is froud company I deposit easypesa fast method ۔then I withraw betwiner don't give me withraw rejected my request please help
My gaming id۔1349748881

Reply from Betwinner

Reply from Betwinner
I have deposited money and it has been…
I have deposited money and it has been like a week passed and live support cant even assist
Its a scam

Reply from Betwinner
problem with customer service
I wanted to withdrawal 500 euros. A week has passed since then and the security department is asking me for more and more documents. I don't understand why my birth certificate is needed for the transfer, for example. They disappear for days without a word. They ask me if I know people who are complete strangers to me. They tell me to resend the document and not to use a graphic editor. They pretend I didn't send the document and expect me to resend it. If I lose my patience and respond to the message a little nervously, you disappear without a word. However, this morning they said that if I write another message it will automatically be spam. I would like to ask what kind of customer service is this??
Dear Security Department? Are you deliberately trying to withhold payment?
today's last message from the security department:
"System notification. Suspicion of spam! If we keep receiving multiple messages from this address, the e-mail address will be blocked automatically by system."
Betwinner ID: 1268767001
roli525239@gmailcom
Email ID: [#5951871]

Reply from Betwinner
Unfair Suspension and Withholding of Funds – BetWinner is a Scam!
I’ve been a customer of BetWinner, but I was recently shocked to have my account suspended without any valid reason. It's just because i win some money and create a reason to scam my money. They accused me of violating their terms, but I have done nothing wrong. After closing my account, they withdrew all of my funds, which is completely unfair.
I’ve asked for a detailed explanation and for my money to be refunded, but have received no proper response. I provided all the necessary information, but they seem to be ignoring my case.
And now i m asking them to give my just my money and close the account , THIS IS UNFAIR
If you value your money and want to avoid frustration, stay away from BetWinner.
Account ID: 1338919789
Email: alexmahon1144@gmailcom

Reply from Betwinner
Theese are scammers
Theese are scammers! Platform is rigged you too loose as much as possible. Despite thatc after you win bigger amount like 2k scumbag from security@betwinner will ask you nonsense documents, like physical scan of virtual card, bank statement with stamp of internet banking, different visas, documents that u opened your bank account 15years ago etc.
Customer support is ridiculous
I had entered the wrong document ID by mistake in the beginning, which I want to change, I mail again and again, but the document ID is not changing.For verification, I have sent my correct documents and everything that they said but they are not verifying my account.
I want to withdraw my money from my BetWinner account, please help me.
Gaming I'd - 302496915
Account verification
Reg mail I'd - Suheltomar200@gmail_com
Player id - 302496915
I want to verify my account on the website. My name is suhel tomar , my account number is: 302496915. Please change the document which I had put in the app by mistake in the beginning and I have sent you all the correct documents from my mail, please verify my account

Reply from Betwinner
Sobs scammed me 100000 lakh inr after…
Sobs scammed me 100000 lakh inr after being a vip player never earned a dime lol!!!

Reply from Betwinner
Scammer Company, Everyone don't Trust Them..
Your official manager scammed me out of $4500. People have lost trust in your company. If you were a good company, you would have punished your managers and refunded my dollars.
info@*betwinneragent.com
dealer@*betwinner.com
security@*betwinner.com
I contacted you on these 3 official emails.
My email: tanvirahmed110210@*gmail.com
I contacted you from this email and submitted all the evidence. But unfortunately, you did not help me and said that you will not refund me and told me that, I fell into the scammer's trap and gave him the dollars.
I have all the evidence, I took confirmation from your official affiliate Telegram manager and official affiliate live support operator to verify the Telegram username of one of your affiliate managers.
They confirmed that the username belonged to their official manager.
I was scammed out of $4500 with their confirmed ID. Your managers are to blame here. I paid the dollar because they confirmed it.
All your managers are scammers. You support them, so you didn't punish them and didn't refund me. Betwinner is 100% scam company. You didn't take any action even after seeing the evidence. Aren't you ashamed to run the company?

Reply from Betwinner
The wrost security team only sending me…
The wrost security team only sending me one sms wait for notification i already send them all document still they are asking me to wait its fasturting
Player id:202881459

Reply from Betwinner
A fraudulent company sent me $10 and…
A fraudulent company sent me $10 and they told me they did not receive the report despite sending me all the evidence.

Reply from Betwinner
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