Not based in Philadelphia USA, based in China and just use a web server in the USA. I didn't receive anything at all. I contacted customer services and was offered USD$8 in compensation. I said I wan... See more
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What I ordered and paid for, was not what I received. I ordered a black sweatshirt with embroidered embellishments. After over a month, what I received was a polyester long sleeve shirt with printed d... See more
Pictures online and material look completely different than what it shows up. Disappointed in the shorts. Cheaply made and not described well. Won’t buy again!
I saw a t-shirt that I really liked and ordered a Medium. Noticed the website had a little US flag in the upper left corner so assumed this company was located in the US. Not so. It took nearly 2 m... See more
Company details
Written by the company
We believe that everyone has the right to have a happy life, and we believe even small surprises can light a day.
Contact info
1208 Franklee Lane, 19108, Philadelphia, United States
- support@bettycloths.com
- bettycloths.com
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
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Another terrible review because I have…
Another terrible review because I have trusted to contact the company over 10 times to organise a refund. They are blatantly ignoring me now. The good reviews are fake, probably from themselves. Do not believe them. This company is a SCAM. Don't purchase from them. You will lose your money
Absolutely horrible company
Absolutely horrible company. The shirt I bought took over a month to arrive and then it arrived a totally different shirt. It’s extremely poor quality. Not the same cut and not the same fabric. They refused to give me the $50 i paid back and offered me $2 to keep it! Total scammers. POOR QUALITY AND POOR CUSTOMER SERVICE. I will never buy another Chinese item again.
Did not receive what I ordered
Did not receive what I ordered and when they responded I was offered a refund $8 for a dress that was wrong dress, size, color and I paid $44. Do not order from this company
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