I ordered a cardigan back in time April, never received the item or a refund despite emails to the company.
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Still waiting for my order despite an email over a week ago saying its been despatched …. Ive emailed, left a voice message and tried calling on numerous occasions without success…. Awful customer ser... See more
Lovely dress and nice quality. Perfect fit. Fast (and free) delivery with normal post rather than courrier, so there was no waiting in all day for delivery. Returns process looks very easy with pre-pr... See more
Beautiful site, especially the 'swing' dresses. Got me one of Hearts&Roses, I have been looking for this special dress in my size 8 for a long time, I'm so happy!!! Delivery was very quick, consideri... See more
Company details
Written by the company
"Shop Our Unique Vintage Inspired Clothing Range. Fabulous 1950s Dresses, Shoes, Accessories & More. Inspired By Iconic 40s & 50s Styles From Brands Like Hearts & Roses London, Hell Bunny, Voodoo Vixen, Banned, Collectif, Dolly & Dotty, Lady V London, Lindybop and many more.
Contact info
26 Girton Road, UB5 4SR, Northolt, United Kingdom
- 02039827301
- sales@bettievintage.co.uk
- bettievintage.co.uk
2.6
Poor
210 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great quality dress and speedy shipping.
15 March 2020
Unprompted review
Lovely dress quickly delivered
12 March 2020
Unprompted review
Beautiful dress
Beautiful dress, although I ordered 2 sizes larger than my usual and I'm glad I did. Bought to wear to our vow renewal ceremony in Las Vegas. I wanted a 50's style dress and I wanted to be able to wear my layered petticoat underneath. It's perfect for this.
The delivery was very prompt as well. I will be buying from here again.
11 March 2020
Unprompted review
Quick service and lovely dress.
10 March 2020
Unprompted review
A good selection of lovely dresses at…
A good selection of lovely dresses at affordable prices. Delivery was prompt. I am delighted with my purchase.
4 March 2020
Unprompted review
Very fast delivery and lovely product
Very fast delivery and lovely product. Sadly had to return as was too big. Easy return process.
28 February 2020
Unprompted review
You didn't give a tracking number for…10665
You didn't give a tracking number for my package. I wrote you a personal email with a request to give me the tracking number, but you didn’t even bother to answer. So how do you expect me to rate your work ???
19 February 2020
Unprompted review
Love the coat
Love the coat! And the discount ;-) Fast shipping, just unable to follow parcel with track and trace.
15 February 2020
Unprompted review
Excellent product and service
12 February 2020
Unprompted review
Great and efficient service!
My dress arrived on time and it is beautiful! Will definitely be using Bettie Vintage again :)
26 January 2020
Unprompted review
Lovely coat
Lovely coat, but even better customer services. Will definitely shop here again and recommend to others.
18 January 2020
Unprompted review
Absolutely loved the dress
Absolutely loved the dress. Fabulous quality and fit was perfect. I received many compliments whilst wearing and felt great. Thankyou for a super service.
7 January 2020
Unprompted review
Loved the clothes
Good sizing, well made clothes and good quality material. quick delivery too. Very pleased!
5 January 2020
Unprompted review
Great buy and speedy delivery
1 January 2020
Unprompted review
Excellent service and fast delivery
31 December 2019
Unprompted review
Fantastic service
Fantastic service! I am very satisfied with this shop. I am a regular customer
23 December 2019
Unprompted review
Very bad service
Very bad service. After my order confirmation I received nothing. Several emails later the dress is sold out in my seize everywhere and I get a refund without any explanation or apology.
21 December 2019
Unprompted review
Arrived within a week
The shoes took a few days to arrive, but I was pleased with the way they were packed and of course, Joe Browns shoes are always good
20 December 2019
Unprompted review
Reply from Bettie Vintage
Good Morning Dear,
Thanks for your review.
Upon checking the order you have purchased it on 8th of December with free delivery(i.e Royal mail 48hrs which takes usually 2-3 working days as we states on our website) and it delivered on the 10th of December.
Kind regards,
Excellent quality and service
17 December 2019
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.