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See what reviewers are saying

Rated 1 out of 5 stars

I ordered a cardigan back in time April, never received the item or a refund despite emails to the company.

Rated 1 out of 5 stars

Still waiting for my order despite an email over a week ago saying its been despatched …. Ive emailed, left a voice message and tried calling on numerous occasions without success…. Awful customer ser... See more

Rated 5 out of 5 stars

Lovely dress and nice quality. Perfect fit. Fast (and free) delivery with normal post rather than courrier, so there was no waiting in all day for delivery. Returns process looks very easy with pre-pr... See more

Rated 5 out of 5 stars

Beautiful site, especially the 'swing' dresses. Got me one of Hearts&Roses, I have been looking for this special dress in my size 8 for a long time, I'm so happy!!! Delivery was very quick, consideri... See more

Company details

  1. Women's Clothing Store

Written by the company

"Shop Our Unique Vintage Inspired Clothing Range. Fabulous 1950s Dresses, Shoes, Accessories & More. Inspired By Iconic 40s & 50s Styles From Brands Like Hearts & Roses London, Hell Bunny, Voodoo Vixen, Banned, Collectif, Dolly & Dotty, Lady V London, Lindybop and many more.


Contact info

2.6

Poor

TrustScore 2.5 out of 5

210 reviews

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Rated 1 out of 5 stars

This company was quick enough to take my money…

This company was quick enough to take my money but never delivered my purchase. Sent several emails and no reply! and when I tried to phone the company it said line out of service. How is this company allowed to operate? After reading so many reviews of people having the same issue as myself!

20 February 2023
Unprompted review
Rated 1 out of 5 stars

If I could give 0 stars I would

If I could give 0 stars I would. Ordered a top in November, chased in December and January. No response from contact form on the website. Had to go through PayPal dispute to get my money back.

Don't even think they are still operating but have just left the website up. Do not buy from them!

26 November 2022
Rated 1 out of 5 stars

NEVER RECEIVED MY ORDER OR REFUND

Never received my order they took payment and I have consistently have tried contacting them and nobody has replied. I have had to open a case with consumer dispute to try and get my money back

30 November 2022
Rated 1 out of 5 stars

Blouse

I ordered a blouse from you on 31.10.22, and have never received it, I emailed twice, my daughter emailed you and I tried calling you and absolutely nothing.

31 October 2022
Rated 1 out of 5 stars

I didn't receive my order

I didn't receive my order. There was no number to contact and no one replied to my numerous emails.
Awful and I won't be using again. Only resolved when I opened a case with my bank - hugely disappointing.

18 September 2022
Rated 1 out of 5 stars

Never actually received my order!

Never actually received my order!! I’ve tried to contact the company on several occasions but have never had a reply!! I will never use them again and would not recommend using them!! Shocking company!!

23 November 2022
Rated 1 out of 5 stars

I ordered a dress

I ordered a dress, never heard from Bettie vintage, about my order, despite repeated calls, emails etc, asking where the dress was or where my money was until I put a really bad review online, then my money miraculously reappeared back in my account!! Can't believe you've took this long to ask for a review either!!

9 September 2022
Rated 1 out of 5 stars

AVOID

If I could give zero stars I would. This company took my money and haven’t sent the item I ordered. I’ve tried to make contact on multiple occasions with no success. I will be contacting trading standards. It’s complete fraud.
DO NOT use them

15 September 2022
Unprompted review
Rated 1 out of 5 stars

DO NOT ORDER FROM THIS COMPANY

DO NOT ORDER FROM THIS COMPANY. They took my money and didn’t send anything!!! I have contacted them so many times and still nothing!!!!!! ABSOLUTELY TERRIBLE SCAMMERS. I will be reporting this to the powers that be, who ever that is. Watchdog maybe??

8 September 2022
Unprompted review
Rated 1 out of 5 stars

Awful company!

This company should be avoided at all costs, literally! The dress I ordered on the 5th August has not arrived and never any response from this company. I am now getting a refund from Paypal. I note many other customers have had exactly the same problem as me.

25 August 2022
Unprompted review
Rated 2 out of 5 stars

Unfortunately the dress I ordered was…

Unfortunately the dress I ordered was far too big and didn't match the measurements on the size guide at all.
I sent the dress back weeks ago and haven't had a response to my emails.
I went through PayPal and I now have my refund, although they claim there was no return slip inside and this is why there was a delay.
I still wouldn't shop here again, it was a lot of bother and I had to go through a 3rd party to be heard.

17 May 2022
Rated 1 out of 5 stars

Taken my money

Never received my order and have been waiting months for a refund!
When they did try to refund me on PayPal it said that the payer cancelled the refund.
Months later and I’m still trying to get my money back!!

14 May 2022
Unprompted review
Rated 1 out of 5 stars

Don’t order from this company!!!!

Don’t order from this company!!!!!
Avoid at all costs!
I Sent my dress back as it didn’t fit and even put the dress on a tracker with Royal Mail, bette vintage received my order as it notified me via Royal Mail, and they haven’t issued a refund it’s been a month now! They won’t answer their calls or emails absolutely nothing! I am disgusted in how a company can be so unprofessional! You can’t be making much profit if your clinging on to peoples money! Taking further action!

11 May 2022
Unprompted review

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