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Rated 3 out of 5 stars

I’ve never had any issues with deposits and withdrawals before, but now that I want to withdraw, I’m seeing a message saying that the money I deposited still needs to be received on your side fi... See more

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Rated 4 out of 5 stars

I’ve had a good experience with this site overall. They offer a wide variety of games, a nice bonus system, and a rewarding loyalty program. However, payment processing can be slow, taking 3-5 days.... See more

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Rated 1 out of 5 stars

Unsolicited spam sent from youllooow.firebaseapp.com. My email address has been spammed with garbage like this since details hacked from legitimate websites i used. Have never joined here, never joi... See more

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Rated 5 out of 5 stars

Good variety of slots that includes the popular providers. Also, they do a good job with their promotional set-up: ranking, levels, missions, currency, store and so on. At last, their team is very eas... See more

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Company details

  1. Online Casino or Bookmaker

Written by the company

If you want the best online gaming experience possible, Betspino Casino is the place for you. You will realize what separates this gaming platform from others as soon as you enter its Bonus and Game sections. Despite being a moderately young betting site, it has stood its ground in the iGaming business. Betspino proposes excellent welcome and regular rewards to upgrade players' ongoing achievements and gaming levels. The extensive gaming library with lots of slots on various topics and of different genres is yet another reason to join Betspino. Additionally, there is an extensive sportsbook section on the website. We have collected and handpicked all the most popular titles and payment methods to guarantee the best online gaming experience.


Contact info

3.4

Average

TrustScore 3.5 out of 5

782 reviews

5-star
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1-star

Replied to 96% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Very reliable and relevant gambling…

Very reliable and relevant gambling site. Also specifically good customer support 🙌

23 November 2024
Unprompted review
BETSPINO logo

Reply from BETSPINO

Dear WAVIE,

We’re thrilled to hear such positive feedback from you! Knowing that you find our platform both reliable and relevant means the world to us—it’s exactly the kind of experience we aim to deliver.

Your shoutout to our customer support team put a big smile on our faces. We believe that exceptional service is the cornerstone of trust, and it’s rewarding to see that reflected in your experience.

If there’s ever anything we can do to make your time with us even better, don’t hesitate to share your thoughts. We’re always here to ensure your gaming journey remains as enjoyable as possible.

Thanks for being part of our community, and we look forward to continuing to provide the top-notch service you deserve!

Best Regards,
BetSpino Casino Team

Rated 5 out of 5 stars

thanks for the good support Annie!!

19 November 2024
Unprompted review
BETSPINO logo

Reply from BETSPINO

Dear Ronald Dijkstra,

Thank you so much for your kind words! We are delighted to hear that Annie was able to provide you with the support you needed. Your satisfaction is our priority, and it's always great to know that our team is meeting your expectations.

Should you need any further assistance or have additional questions, don't hesitate to reach out. We're here to help and ensure you have the best experience possible.

We truly appreciate your feedback and look forward to continuing to serve you!

Best Regards,
BetSpino Casino Team

Rated 5 out of 5 stars

Nice and friendly casino support

Nice and friendly casino support. With a nice variety of games to plag. Thanks Richard your amazing

19 November 2024
Unprompted review
BETSPINO logo

Reply from BETSPINO

Dear Kevin Vierhout,

We’re absolutely delighted to read your review—thank you for sharing your experience! Knowing that you’ve enjoyed our range of games and found our support team to be helpful means the world to us.

Richard is indeed a superstar, and we’ll be sure to pass along your appreciation to him. It’s always wonderful to see our team members recognized for their dedication and care.

Your feedback encourages us to keep striving for excellence.

Wishing you many exciting moments and great success at the tables!

Best Regards,
BetSpino Casino Team

Rated 5 out of 5 stars

Very helpfull and there are a lot of…

Very helpfull and there are a lot of bonuses available! Thank you Dmitry for the free spins.

11 November 2024
Unprompted review
BETSPINO logo

Reply from BETSPINO

Dear Roelof Hinderikus Eggink,

We’re delighted to hear about your positive experience with our platform and truly appreciate your generous feedback. It’s wonderful to know you found our range of bonuses helpful and rewarding. At our casino, we take pride in offering an array of bonuses designed to enhance your gaming experience, and it’s fantastic to see they’ve made a positive impression on you.

We would also like to thank you for recognizing our manager's efforts. He’s dedicated to ensuring that players like yourself feel supported and enjoy all the exciting features we offer, including those free spins! Your kind words will certainly encourage him and the rest of our team to continue delivering the best service possible.

We’re happy to make sure every gaming session is engaging and enjoyable, so please don’t hesitate to explore all we have in store. Whether it’s new bonuses or exclusive promotions, we’re always adding fresh options for our valued players.

Thank you once again for choosing our casino. Wishing you more thrilling wins and a fantastic time with us ahead!

Best Regards,
BetSpino Casino Team

Rated 1 out of 5 stars

I played on betspino for a while and…

I played on betspino for a while and everything went well but suddenly my account was blocked because I told my VIP manager that I lived in the Netherlands. But he already knew that when I first paid out, because with your first payment you have to send documents of your address details and from those documents they could see that I lived in the Netherlands. but what the casino did was let me continue playing for months and then when I had lost thousands of euros, closed my account permanently because I live in the Netherlands... I have WhatsApp conversations and chat conversations that I had told you months ago that I live in the Netherlands and they thought it was fine to play, but later after they won money from you they closed your account. I just think you're scumbags and dirty scammers.
what they also did is the following. After playing on betspino for a number of months and of course being heavily down, I could no longer deposit money and I was redirected to another site called spinybet.com and it looks exactly the same as betspino.com and yes I was able to log in to spinybet.com with my username and password that I also had at betspino.com. and yes I could also just deposit and play here and even after depositing money on spinybet.com I returned to betspino.com and yes there was my money on my balance that I had topped up at spinybet.com. what should I think about this?

You are a big liar. that spinybet is not part of you you just lie about, I have made videos of my deposits where you can clearly see that when I made a deposit on spinybet.com and then went to betspino you saw that my balance was upgraded. You manipulate people. I will send these videos to the Dutch authorities.

Ik speelde een tijdje op betspino alles ging goed maar plotseling werd me account geblokkeerd omdat ik mijn vip manager had verteld dat ik woonachtig was in Nederland. Maar dat wist hij al toen bij me eerst uitbetaling, want bij je eerste uitbetaling moet je documenten opsturen van je adresgegevens en aan die documenten konden ze zien dat ik woonachtig was in nederland. maar wat de casino heeft gedaan is mij laten doorspelen maanden lang en dan wanneer ik duizenden euros had verloren mij account permanent te gaan sluiten omdat ik in Nederland woon... Ik heb whatsapp gespreken en chat gesprekken dat ik al maanden terug had verteld dat ik in Nederland woon en dat vonden ze prima mocht spelen maar later nadat ze geld van je gewonnen hebben sluiten ze je account. Ik vind jullie gewoon smeerlappen en viese oplichters.

wat ze ook hebben gedaan is het volgende. na een aantal maanden gespeeld te hebben op betspino en natuurlijk in zwaar in de min stond kon ik niet meer geld storten en werd ik omgeleid naar een ander site en die heet spinybet.com en ziet er precies het zelfde uit als betspino.com en ja ik kon bij spinybet.com met mijn gebruikernaam en wachtwoord inloggen die ik ook bij betspino.com had. en ja ik kon hier ook gewoon storten en spelen en zelfs na het storten van geld op spinybet.com keerde ik terug naar betspino.com en ja hoor daar was mijn geld op mijn balans die ik bij spinybet.com opgewaardeerd had. wat moet ik hiervan vinden ?

Je bent een grote leugenaar. dat spinybet geen deel van jullie is lieg je gewoon over , ik heb videos gemaakt van mijn stortingen waar je duidelijk ziet dat wanneer ik op spinybet.com een storting deed en daarna naar betspino ging zag je dat me balans was opgewaardeerd. Jullie manipuleren mensen. Ik zal deze videos naar the Nederlandse autoriteiten sturen.

9 November 2024
Unprompted review
BETSPINO logo

Reply from BETSPINO

Dear Fatih,

Thank you for sharing your experience. We understand that this situation has caused considerable frustration, and we appreciate the opportunity to address your concerns in detail.

Your account was closed following a detailed review which identified activity originating from a jurisdiction that is restricted under our terms and conditions.

Please note that all accounts are subject to periodic verification checks, and when certain criteria are met, additional actions may be taken in accordance with our compliance procedures.

While we strive to ensure that all accounts meet our operational requirements from the outset, certain discrepancies may only come to light during ongoing reviews. Once the relevant information was identified in your case, we acted promptly to close the account and refunded your remaining balance of €150 on the same day.

Additionally, we would like to clarify that BetSpino is an independent platform, and we have no connection, affiliation, or association with any other platform, including Spinybet. Any similarities you perceive are purely coincidental.

We are committed to maintaining a secure and compliant gaming environment, and all actions taken are in line with our internal policies and applicable regulations We understand that this may have led to misunderstandings, and we assure you that your account information and transactions remain exclusive to our platform.

Thank you for bringing these matters to our attention. Our priority is to maintain transparency and trust, and we are continually working to enhance our verification processes and communication. Should you have any further questions, please feel free to contact us via email.

Best Regards,
BetSpino Casino Team

Rated 5 out of 5 stars

Carl is a nice guy

Carl is a nice guy, i got an answer on al my questions within a few seconds. Always fast help.

8 November 2024
Unprompted review
BETSPINO logo

Reply from BETSPINO

Dear Tom Mol,

Thank you so much for your wonderful feedback! We're thrilled to hear that Carl provided you with such prompt and helpful support. It's always our priority to ensure that every question you have is answered quickly and efficiently, and it’s fantastic to know that Carl’s assistance made your experience even better.

We deeply appreciate you taking the time to share your thoughts, and we're grateful to have you as part of our community. If there’s anything else we can do for you, please don’t hesitate to let us know. We’re always happy to ensure you enjoy your time with us to the fullest!

Best Regards,
BetSpino Casino Team

Rated 5 out of 5 stars

Mike is so fantastic worker hees always…

Mike is so fantastic worker hees always halp an im glad for him

7 November 2024
Unprompted review
BETSPINO logo

Reply from BETSPINO

Dear Toms Petkevics,

Your review about Mike absolutely brightened our day! Knowing he’s brought such positivity to your experience means a great deal to us. Mike’s genuine dedication and helpful spirit are qualities we truly value, and it’s clear they’ve made a real impact.

We are incredibly grateful to have you as part of our community, and we look forward to making more great memories together. Thanks again for sharing this - it's moments like this that inspire us all.

Best Regards,
BetSpino Casino Team

Rated 5 out of 5 stars

Betspino great casino.

Hello. I can say only good things about Betspino casino. Great casino and great helpful managers, expecially Josef, he is the best.👍

4 November 2024
Unprompted review
BETSPINO logo

Reply from BETSPINO

Dear Alvis Mačukāns,

Thank you so much for taking the time to share your kind words! We’re absolutely delighted to hear that your experience with our casino has been so positive, and it’s heartwarming to know that our efforts to create an enjoyable and supportive environment for our players have resonated with you.

It’s wonderful to hear that Josef, in particular, has made such a great impression. He is truly dedicated to going above and beyond for our players, and your recognition of his hard work and commitment means a lot to us. We’ll be sure to pass along your compliments to him—it will no doubt make his day!

Looking forward to welcoming you back for more fantastic gaming moments with us at BetSpino Casino!

Best Regards,
BetSpino Casino Team

Rated 1 out of 5 stars

operating without a license

Operating in the netherlands without a license, reported it to the authorities.

27 October 2024
Unprompted review
BETSPINO logo

Reply from BETSPINO

Dear Jeff,

Thank you for sharing your concerns. We take compliance and transparency very seriously, as we are a fully licensed casino dedicated to maintaining fair and trustworthy gaming standards for all our players. Our commitment to honesty and adherence to regulatory standards is a top priority.

While we ensure our operations meet the licensing requirements of the regions we serve, we also remind all players to be mindful of their local laws regarding online gaming, as individual responsibility plays an important role in compliance.

If you have any additional questions or would like further clarification, please feel free to contact our support team.

Best Regards,
BetSpino Casino Team

Rated 5 out of 5 stars

The website is looking really good

The website is looking really good, fast deposits. Overall good looking casino. :) Also the support is good, Carl is the best.

26 October 2024
Unprompted review
BETSPINO logo

Reply from BETSPINO

Dear Janis Lukstins,

Thank you so much for your uplifting words about our casino! We’re truly delighted to hear you enjoy our platform’s design and the seamless deposit process. We aim to make every aspect of your experience smooth and enjoyable, so it’s fantastic to know we’re on the right track.

Our support team strives to go above and beyond for our players, and hearing Carl mentioned with such praise genuinely warms our hearts. We’ll make sure to pass on your compliments to him!

Here’s to more enjoyable sessions and memorable wins ahead!

Best Regards,
BetSpino Casino Team

Rated 5 out of 5 stars

mike is a great guy

mike is a great guy. helps me with free spins etc.

25 October 2024
Unprompted review
BETSPINO logo

Reply from BETSPINO

Dear Anoniem,

Thank you so much for taking the time to recognize the support you received! We're delighted to hear that our team member was able to make your experience enjoyable, especially with the free spins assistance. Knowing that you felt well-supported and valued truly motivates us to keep offering exceptional service.

If there’s ever anything else we can assist you with, from more bonus guidance to any questions about gameplay, please feel free to reach out. We’re here to make every moment with us a rewarding one.

Best Regards,
BetSpino Casino Team

Rated 5 out of 5 stars

Best

Good casino

20 October 2024
Unprompted review
BETSPINO logo

Reply from BETSPINO

Dear Marco Goutier,

We truly appreciate you taking the time to share your positive feedback! It’s fantastic to hear that you’ve enjoyed your experience with our casino, and we’re thrilled to know that you view us as one of the best. Creating a gaming environment that is both exciting and rewarding for players like you is our top priority, and your kind words are a wonderful confirmation of our efforts.

We're always open to hearing from our players and are dedicated to making sure every moment you spend with us is nothing short of enjoyable.

Thank you once again for your support, and we look forward to continuing to provide you with exceptional service and entertainment.

Best Regards,
BetSpino Casino Team

Rated 5 out of 5 stars

amazing help thanks

19 October 2024
Unprompted review
BETSPINO logo

Reply from BETSPINO

Dear IKI,

We greatly appreciate your kind words and for taking the time to leave such positive feedback! It truly means a lot to us that you found the help provided to be amazing, as we strive to offer top-tier service to all of our players. Your experience is a testament to the dedication of our support team, and we're so glad to know that your expectations were met.

Thank you again for your kind words, and we look forward to continuing to provide you with an exceptional experience.

Best Regards,
BetSpino Casino Team

Rated 5 out of 5 stars

Very friendly Customer support

Very friendly Customer support! Good job Carl 💪

14 October 2024
Unprompted review
BETSPINO logo

Reply from BETSPINO

Dear Yves Kimpe,

We sincerely appreciate your thoughtful words! It’s always a pleasure to hear that our customer support team made a positive impact on your experience. Carl will be thrilled to know his efforts were recognized and appreciated with such enthusiasm!

At our casino, we constantly strive to provide service that leaves our players feeling supported and valued. Your feedback truly motivates us to keep delivering the best experience possible.

Should you need anything else or have any questions in the future, feel free to reach out to us anytime. We’re always here for you!

Best Regards,
BetSpino Casino Team

Rated 5 out of 5 stars

Love it kristina is verry helpfull

Love it kristina is verry helpfull

10 October 2024
Unprompted review
BETSPINO logo

Reply from BETSPINO

Dear Richard Huiskes,

We are incredibly grateful for your kind feedback! It’s fantastic to hear that Kristina was able to provide you with such helpful assistance. Her commitment to ensuring our players have a smooth and enjoyable experience is something we take pride in, and we’re thrilled that she made a positive impact during your time with us.

Your experience is a top priority for us, and we’re always striving to ensure that our team delivers the best possible service.

Thank you again for taking the time to share your thoughts, and we look forward to welcoming you back soon for more great experiences!

Best Regards,
BetSpino Casino Team

Rated 5 out of 5 stars

good chat service and good offers for…

good chat service and good offers for deposit.

9 October 2024
Unprompted review
BETSPINO logo

Reply from BETSPINO

Dear Kristian Helland,

Thank you so much for sharing your experience with us! We're delighted to know that you enjoyed our chat service and found the deposit offers to your liking. We work hard to ensure that both our support and promotional offerings meet the expectations of our players, and your feedback is truly appreciated.

Should you ever have any questions or need further assistance, don’t hesitate to reach out. We’re always here to help and to keep your gaming experience top-notch.

Wishing you continued enjoyment with us!

Best Regards,
BetSpino Casino Team

Rated 5 out of 5 stars

Fast responding

7 October 2024
Unprompted review
BETSPINO logo

Reply from BETSPINO

Dear Jimmy Beckers,

We are genuinely grateful for your feedback and delighted to hear that our responsiveness has met your expectations! Providing swift and efficient communication is something we prioritize, as we believe that timely support plays a crucial role in enhancing your overall gaming experience.

Your recognition of this effort truly motivates us to keep delivering the best service possible. Whether it’s a question, a request, or a concern, we always aim to be just a message away, ready to assist you promptly and effectively.

Please don’t hesitate to reach out whenever you need assistance, and we look forward to continuing to make your time with us enjoyable!

Best Regards,
BetSpino Casino Team

Rated 1 out of 5 stars

Casino keep lying bout…

Casino keep lying bout withdrawal...making up stories etc.
I withdrawal money 3 weeks ago...all the time excusies...now they r saying that my banks anty-froud system blocked payment...i av contacted bank...its all lyes...they avnt transfered any money...THE WORST CASINO EVER!!!

7 October 2024
Unprompted review
BETSPINO logo

Reply from BETSPINO

Dear Kasparsnesper,

Thank you for your feedback, and we sincerely apologize for any frustration this situation may have caused you. After thoroughly reviewing your account, we can confirm that all your withdrawal requests have been processed successfully on our end.

If you have not yet received the funds in your bank account, we kindly encourage you to reach out to our support team so we can assist in verifying the transaction details and ensure everything was processed correctly. We are committed to resolving this matter for you and providing clarity.

Your satisfaction is important to us, and we appreciate your patience as we work to address this issue.

Best Regards,
BetSpino Casino Team

Rated 1 out of 5 stars

Betspino is de grootste oplichter die…

Betspino is de grootste oplichter die er is mensen... ze laten je eerst 1 of 2 keer winnen vervolgens maandan krijg je niks niet eens een normale prijs en voordat je het weet zit je duizenden euros in de min en je krijgt nog steeds niks. Blijf uit de buurt van deze casino mensen. Ik heb ze al aangeklaagd bij de nederlandse autoriteiten.
Grote oplichters

Betspino is the biggest scammer there is people... they first let you win once or twice, then every month you get nothing, not even a normal prize and before you know it you are down thousands of euros and you still get nothing. Stay away from these casino people. I have already reported them to the Dutch authorities.
Big scammers

23 September 2024
Unprompted review
BETSPINO logo

Reply from BETSPINO

Dear F Sengul,

Thank you for taking the time to share your thoughts. We are truly sorry to hear that your experience with our casino has been so disappointing, and we understand how frustrating it can feel when luck doesn’t seem to be on your side. However, we want to assure you that, as a licensed and regulated casino, the outcomes of all our games are determined solely by chance, and we do not have any influence over the results.

All of our games are powered by trusted, licensed providers who comply with strict regulations to ensure fairness. It is entirely up to luck whether one experiences wins or losses in any given session. We genuinely regret that luck hasn’t been in your favor recently, and we sincerely hope it turns around for you in the future.

Should you wish to discuss any concerns further, please feel free to reach out to our support team. We are always here to assist. In the meantime, we wish you all the best.

Warm regards,
BetSpino Casino Team

Rated 5 out of 5 stars

Fun games and quick response if jou…

Fun games and quick response if jou have a question and Kristina is the best of them all 😁

5 September 2024
Unprompted review
BETSPINO logo

Reply from BETSPINO

Dear Colin Vd berg,

Thank you so much for sharing your positive experience with us!

We’re thrilled to hear that you’re enjoying the games and finding our customer support responsive and helpful. Your kind words truly mean a lot to us!

We are especially delighted to hear that Kristina stood out to you as exceptional—she’s indeed a fantastic member of our team, and we’ll make sure she knows how much you appreciated her assistance. It’s always our goal to provide a fun and seamless gaming experience, and it’s wonderful to know that we’re hitting the mark for you.

Wishing you lots more fun and success in your future games!

Best Regards,
BetSpino Casino Team

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