Bets.io 

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Rated 5 out of 5 stars

Bets.io Casino offers virtually every game from a wide variety of providers. It also offers attractive welcome bonuses. Cryptocurrency payments are processed in seconds. Customer service is availabl... See more

Company replied

Rated 1 out of 5 stars

Going to add another updated review. Info, used the site for years. In the past year have deposited tens of thousands. They stole 400 from me before which I've already mentioned in reviews (gen... See more

Company replied

Rated 4 out of 5 stars

When first joining Bets. IO, my user experience was average; however, over the last year, it has improved drastically. My VIP Manager, Mary, is always available and ready to help. Bets. IO constantly... See more

Company replied

Rated 1 out of 5 stars

Scam website that steals player deposits. Refuses to let you cash out and arbitrarily will steal funds. If you want to openly get scammed and account closed for no reason then have fun with these g... See more

Company details

  1. Online Casino or Bookmaker
  2. Casino
  3. Cryptocurrency Service
  4. Gambling House
  5. Gambling Service

Written by the company

Welcome to the Bets.io crypto casino, the best gambling platform for those who prefer to bet with Bitcoin and other crypto currencies. But if you don't have a crypto - no worries, you can easily buy it directly on the website! Our users can take advantage of all the perks enabled by crypto gambling and enjoy the features that make an online casino worth joining. Daily bonuses, incredible tournaments, great variety of games and much more!


Contact info

Breach of guidelines

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

They are scamers

1 December 2025
Unprompted review
Bets.io logo

Reply from Bets.io

Dear Acheski Goran!

Bets.io operates transparently, and all actions on player accounts follow our published terms and security procedures.

We’d really like to review your specific situation and help clear up any misunderstanding. Please reach out to our support team with your account details, and we will investigate your case promptly and provide a full explanation.

With respect, Support Team Bets.io!

Rated 1 out of 5 stars

Illegal casino

This review reflects my own experience and opinions regarding Bets.io.
After using Bets.io, I discovered that—to the best of my understanding—they are not licensed to operate in the Netherlands. In my view, this means they should not be offering services to Dutch consumers.
Previously, I raised concerns with the company about this and other issues. As part of resolving my complaint, Bets.io and I reached a private settlement agreement. I interpreted this as an acknowledgment of the seriousness of my concerns.
However, in my experience, the company did not follow through on the commitments made in that agreement. Following this, I initiated a new claim with them, for which I am still awaiting a proper response.
As long as this matter remains unresolved, I feel it is important to share my experience publicly so that others can make informed decisions. I will also continue helping anyone in a similar situation understand how they might file a comparable request or complaint based on their own circumstances.
I hope this review encourages Bets.io to address unresolved issues and improve the way they handle customer disputes.

IMPORTANT: Dont believe the reply fromm them on this review. Have been sending mails for months now and never got a reply.

1 December 2025
Unprompted review
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Reply from Bets.io

Dear David!

Thank you for taking the time to share your experience. We are sorry to hear about your problems, and we are grateful that you brought them to our attention. We would like to make it clear that we strive to act in accordance with all applicable regulations and resolve any customer issues transparently and fairly.

You can also contact us through our support team so that we can help you more quickly.

With respect, Support Team Bets.io!

Rated 5 out of 5 stars

Perfect casino online very nice support

29 November 2025
Unprompted review
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Reply from Bets.io

Dear Cysou!

Thank you for your feedback! We are very pleased to hear that you like our online casino and the work of our support team. We always strive to provide a comfortable service and are glad that we were able to meet your expectations. We will be glad to see you again!

With respect, Support Team Bets.io!

Rated 5 out of 5 stars

Good casino

Good games, good bonuses, good experience. Deserves better ratings than it gets!

21 November 2025
Unprompted review
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Reply from Bets.io

Dear Ryan Ashby!

Thank you for the kind words! We’re really glad to hear you’ve had a good experience with our games and bonuses. Feedback like yours helps balance the ratings and motivates our team to keep improving. We appreciate you taking the time to share your thoughts!

With respect, Support Team Bets.io!

Rated 5 out of 5 stars

Crypto Withdrawals Work Flawlessly

I switched to Bets.io about three months ago, mainly because they don't require verification for deposits and withdrawals. This was the main criterion for me, and they uphold it perfectly. The first time I withdrew a small amount in USDT, it was in my wallet literally within 15 minutes. No need to upload any documents, passports, or wait for 24 hours. You just make a request and get your coins. I also really like that you can switch between the casino and sports betting right on one tab — it’s convenient when you want a break from slots and want to bet on an NHL game. Very satisfied, so far the best experience among crypto bookmakers.

19 November 2025
Bets.io logo

Reply from Bets.io

Dear Charle Harriss!

Thank you for taking the time to share your experience — we truly appreciate it. We’re glad to hear that our no-verification policy for deposits and withdrawals meets your expectations and that your USDT payout was processed quickly. Fast and hassle-free transactions are something we work hard to maintain.

It’s also great to know you enjoy the convenience of switching between the casino and the sportsbook in one place. We designed this feature specifically to make the experience smoother for players like you.

With respect, Support Team Bets.io!

Rated 5 out of 5 stars

I’ve genuinely had a really good…

I’ve genuinely had a really good experience with Bets.io. The service has been smooth, the bonuses are solid, and everything has worked the way it should. I also want to give a special shout-out to Janie, who was incredibly sweet and genuinely helpful. She made the whole process feel easy and pleasant.
Overall, I’m really happy with my experience so far.

16 November 2025
Unprompted review
Bets.io logo

Reply from Bets.io

Dear Bashir Abu-Ramadan!

Thank you so much for your kind words! We're really glad to hear that everything has been running smoothly for you and that you’re enjoying the bonuses. A special thank you for mentioning Janie — we’re happy to know she made your experience even better.

We truly appreciate your feedback and are delighted that you’re happy with the platform!

With respect, Support Team Bets.io!

Rated 5 out of 5 stars

I can recommend it

The casino is fine. I've been playing for a while, but they only recently localized it into my native language. I registered with VPN and had no problems, including withdrawing money. That's a big plus. I can recommend it.

4 November 2025
Unprompted review
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Reply from Bets.io

Dear Валентин Козлов Valentine!

Thank you for sharing your experience! We're glad to hear that the recent localization made things even more convenient for you. It's great that everything worked smoothly—from registration to withdrawals. We appreciate your recommendation and are happy to have you with us!

With respect, Support Team Bets.io!

Rated 5 out of 5 stars

Fantastic games

Fantastic games, awesome customer service

12 November 2025
Unprompted review
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Reply from Bets.io

Dear Michael!

Thank you so much for the kind words! We’re thrilled to hear you’re enjoying the games and that our customer support has made a positive impression. Your feedback means a lot to us!

With respect, Support Team Bets.io!

Rated 4 out of 5 stars

all right!

all right!
+
good welcome bonus, including freebets and freespins - convenient both betslovely guys and casino enthusiasts!
withdrawals are fast!

-
i had a long verification process

9 November 2025
Unprompted review
Bets.io logo

Reply from Bets.io

Dear Ryan Barrett!
Thank you for your honest feedback!
We’re happy to hear you enjoyed the welcome bonus, freebets, freespins, and fast withdrawals — great to know they worked well for you.

Regarding the verification process, we understand it can take time and appreciate your patience. Verification is required to keep accounts and transactions secure, but we’re always working to make it smoother and faster.

Thanks again for sharing your experience!

With respect, Support Team Bets.io!

Rated 1 out of 5 stars

Absolute scam

Absolute scam.

Luckily maybe. I excluded myself from casinos here but ofcourse here you can just waste your money away.

Got away from gambling by excluding myself but as future trading has also been banned playing around with a fiver is not longer possible.

Laws to prevent gambling are good and all but at least get these sites banned and fined as well!

10 November 2025
Unprompted review
Bets.io logo

Reply from Bets.io

Dear Ben Helm!

Thank you for sharing your opinion. We respect the point of view of every user, including those who oppose gambling in principle.

We just want to point out that we do not impose participation or encourage anyone to play, but provide the service only to those users who make this choice consciously and within the framework of the law.

With respect, Support Team Bets.io

Rated 1 out of 5 stars

Bets.io refuses payout after fair €1000 win

I deposited €200 and played normally, without using any bonus or free spins (they don’t even load on my account).
After turning that €200 into over €1000, Bets.io canceled my withdrawal and removed 2.1 SOL from my balance, claiming “fraudulent activity”.
They never provided any proof or specific details just a generic email quoting their “bonus terms”, even though I never used a bonus.
It’s clear they simply don’t want to pay legitimate winnings.
Avoid Bets.io they confiscate player funds when you win.

8 November 2025
Unprompted review
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Reply from Bets.io

Dear klant!

Thank you for bringing this to our attention. We are sorry to hear that your experience did not meet your expectations.
Please note that account reviews are carried out strictly in accordance with our Terms of Service and are not influenced by the size of a player’s winnings.
While the email you received referenced bonus terms, the review itself was based on internal security checks, not on the use of bonuses.
If you believe there was an error, please contact our support team so we can conduct a detailed re-evaluation of your case. We aim to resolve all such matters fairly and transparently.

With respect, Support Team Bets.io!

Rated 1 out of 5 stars

Would rate -5 stars if I could

Would rate -5 stars if I could, got promoted to VIP but it turned out to be VIP without the VIP.

Tried to withdraw $150 of my win and they're making me go through a hellish KYC process and asking for ridiculous stuff despite me providing initial requested docs. Stay tuned for more later :)

Update: they finally are letting me withdraw after 20 emails back and forth :)

7 November 2025
Unprompted review
Bets.io logo

Reply from Bets.io

Dear LivingShadow!

Thank you for your feedback. We regret that the KYC procedure took longer than expected and required additional documents. These checks are mandatory for certain transactions.
We’re pleased that your withdrawal was ultimately processed, and we’ll evaluate this case to improve our verification workflow.

With respect, Support Team Bets.io!

Rated 1 out of 5 stars

Bets.io stole 3500 USDT

Bets.io seemed nice at first. Good welcome bonus, VIP system and everything.
But when i tried withdrawing my balance after winning, they made me go through a rigorous verification process with video interview. Then they locked my account and denied withdrawal even tho verification went well.

Would avoid this casino at all cost as they confiscated over 3500 USDT from me.

Edit:
As you can see they say i have used multiple accounts. I have never understood this as they never gave any evidence. It's obviously stealing if they just say I broke terms with no evidence to back it up

21 October 2025
Unprompted review
Bets.io logo

Reply from Bets.io

Dear Kristine!

Thank you for sharing your experience.

However, after a detailed account review, it was confirmed that multiple accounts were registered and used in violation of our Terms of Service. In such cases — and as stated in the general rules — the casino is required to restrict access and void balances associated with duplicated or linked accounts.

We always complete verification procedures carefully before making such decisions, and we only apply account restrictions when we have clear evidence of a policy breach.

Thank you for your understanding.

With respect, Support Team Bets.io!

Rated 5 out of 5 stars

I use Bets.io mainly for sports

I use Bets.io mainly for sports, but sometimes I hit the casino because their crypto payments are so fast. What I like most are the odds; they have really low margins even on smaller leagues, which is great value. My main gripes are about the tools: I realy wish they had a proper bet builder, and it's annoying that I can’t edit a bet after placing it. Also, the live streams are mostly just eSports, which is not ideal for football fans like myself. It’s a solid platform, but I feel the sports section needs a few functional tewaks to be perfect

4 November 2025
Bets.io logo

Reply from Bets.io

Dear Ara Tudij!
Thank you for your honest feedback!
We’re glad you enjoy the fast crypto payouts and strong odds — especially on smaller leagues.

Your points about the bet builder, editing bets, and more live sports streams are very helpful. We’ll pass them along to the team, as we’re actively working to improve the sports section.

Thanks for sharing your experience — and we hope to make it even better soon!

With respect, Support Team Bets.io!

Rated 4 out of 5 stars

Good site

Good site, alot of slots

29 October 2025
Unprompted review
Bets.io logo

Reply from Bets.io

Dear Cry Pto!

Thank you for your feedback!
We’re glad to hear you enjoy the site and the large selection of slots. We’re always adding new games to keep the experience fresh and fun.

With respect, Support Team Bets.io!

Rated 5 out of 5 stars

GR8 experience in my humble opinion

GR8 experience in my humble opinion. I welcome "buy crypto with skrill" method and also a lot of slot providers to be found here. Decent bet size even for small players or highrollers. Fair bonus policy and let me say I have never seen faster withdrawal time like I did just here. Support always here to solve your demands. Definitely a choice for every player :)

22 October 2025
Unprompted review
Bets.io logo

Reply from Bets.io

Dear MANIMALOS!

Thank you so much for your thoughtful review! We’re happy to hear that you enjoy our wide selection of games and payment options — including the “buy crypto with Skrill” feature. It’s great to know our withdrawal speed, bonus policy, and support team made such a positive impression.

We truly appreciate your recommendation and are always here if you need anything.
Wishing you the best of luck and a great time playing!

With respect, Support Team Bets.io

Rated 1 out of 5 stars

Account Closed Without Warning – 160 USDT Confiscated

My account was closed without any prior warning due to regional restrictions, and my balance of 160 USDT was confiscated. I was allowed to register, deposit, and play without any indication that my country was restricted. This is unfair and lacks transparency. I contacted support, but they refused to refund my money. I do not recommend this casino to players from restricted regions.

20 October 2025
Unprompted review
Bets.io logo

Reply from Bets.io

Dear Reza Zarei!

Thank you for sharing your feedback. We understand how frustrating this situation must feel, and we are sorry for the inconvenience caused.

Our platform follows regional regulations and licensing requirements, which means that some countries are restricted from accessing real-money play. We always aim to make this information clear in our Terms of Service, and players are asked to confirm agreement during registration.

Regarding your balance, our support team can review your case once again. Please contact us with your account email, and we will re-check the details to ensure the outcome is handled correctly and fairly.

We appreciate your feedback, as it helps us improve transparency and user experience.

With respect, Support Team Bets.io

Rated 1 out of 5 stars

Awful casino avoid at all costs.

Awful casino avoid at all costs.

Have used a fair few crypto casinos this is the first one ive come across that i have left a review. I just hope that if i can stop even 1 more person from losing money to this scam casino ice helped. Made initial first deposit accepted a welcome bonus supposedly %250 bonus and 250 free spins. Free spins no where to be seen. Then tucked away in a hidden areas of t and cs must of been that there is a maximum bet you csn plave whilst using your initial bonus (but also your own deposited funds??). Funnily enough i went on a little streak and hit a tidy balance of over 1k. Sure enough they found a way od making sure i did not manage to withdraw a penny. Try any casino before this one.

18 October 2025
Unprompted review
Bets.io logo

Reply from Bets.io

Dear James Moseley!

We are sorry to hear that your experience did not meet expectations. Please note that all bonuses, including welcome offers, are provided with clearly defined conditions, such as maximum betting limits, which are available on our website before activation.

Please contact our support team, we will sort out the situation. We take honesty and transparency seriously and want to clarify this issue.

With respect, Support Team Bets.io

Rated 5 out of 5 stars

Been playing on bets.io for a couple…

Been playing on bets.io for a couple weeks now and honestly no big issues so far. Deposits in crypto go through fast and cashouts land pretty quick too, which is the main thing for me. Sportsbook has a ton of options, not just win/lose but also cards, corners, first goal etc. Makes betting way more fun.

Tried the casino side as well, there’s loads of slots and live tables, even some games I didn’t see on other sites before. Support replied fast the two times I asked something, felt like real people not just copy paste answers. Overall it just works smooth without overcomplicated stuff. For me that’s a clear 5 stars.

8 October 2025
Unprompted review
Rated 1 out of 5 stars

I would give it a ZERO if I could

I would give it a ZERO if I could! I won 2,400 and completed my play through only for them to lie and tell me I exceeded the max bet! Which I was NEVER made aware of once! However when I won all the money they stole out my account my bet was even abiding by their scapegoat rule! Still they robbed me! Just horrible people and disgusting treatment of customers!

4 October 2025
Unprompted review
Bets.io logo

Reply from Bets.io

Dear Shawn Ebert!

We’re sorry to hear about your frustration and appreciate you taking the time to share your experience. We take all concerns regarding withdrawals and gameplay rules very seriously. Please note that maximum bet limits and other bonus terms are clearly stated in our Terms and Conditions and the active promotion’s details.

If you believe an error occurred or that your case wasn’t reviewed correctly, please contact our support team support@bets.io
with your registered email and relevant details so we can check your game history and resolve the issue.

With respect, Support Team Bets.io

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