Bets.io 

This company’s rating is unavailable due to a breach of our guidelines.

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Bets.io Casino offers virtually every game from a wide variety of providers. It also offers attractive welcome bonuses. Cryptocurrency payments are processed in seconds. Customer service is availabl... See more

Company replied

Rated 1 out of 5 stars

Going to add another updated review. Info, used the site for years. In the past year have deposited tens of thousands. They stole 400 from me before which I've already mentioned in reviews (gen... See more

Company replied

Rated 4 out of 5 stars

When first joining Bets. IO, my user experience was average; however, over the last year, it has improved drastically. My VIP Manager, Mary, is always available and ready to help. Bets. IO constantly... See more

Company replied

Rated 1 out of 5 stars

Scam website that steals player deposits. Refuses to let you cash out and arbitrarily will steal funds. If you want to openly get scammed and account closed for no reason then have fun with these g... See more

Company details

  1. Online Casino or Bookmaker
  2. Casino
  3. Cryptocurrency Service
  4. Gambling House
  5. Gambling Service

Written by the company

Welcome to the Bets.io crypto casino, the best gambling platform for those who prefer to bet with Bitcoin and other crypto currencies. But if you don't have a crypto - no worries, you can easily buy it directly on the website! Our users can take advantage of all the perks enabled by crypto gambling and enjoy the features that make an online casino worth joining. Daily bonuses, incredible tournaments, great variety of games and much more!


Contact info

Breach of guidelines

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

I have deposit 16 k in 1 week on…

I have deposit 16 k in 1 week on BETS.IO lost that money, when i won something back and try to withdrawel they cancelt many withdrawel they want you to keep playing. They also do not give me reasons why they cancelt everything. Biggest thiev company in this sector. BETS.IO

2 May 2026
Unprompted review
Rated 5 out of 5 stars

I was first a little scared to try a…

I was first a little scared to try a new casino. But they do pay out within 30mins and if u deposit a few u get a manager also! Just got my max win on no limit slots. Also daily cashback is great.

1 May 2026
Unprompted review
Bets.io logo

Reply from Bets.io

Dear K D!

Thank you for your feedback!
Thanks so much for sharing your experience!
We’re really glad to hear you gave us a chance and that it paid off. It’s great to know you’re enjoying the fast payouts, personalized support from our managers, and the daily cashback. And a huge congratulations on hitting your max win on No Limit slots, that’s awesome!

Kind regards,
Support Team Bets.io!

Rated 1 out of 5 stars

Scam site

Scam site, they are stealing the deposit too. I won fair money, mostly on casino and they closed my account after i verified myself. Dont deposit!!!!!!44

"Hello,

After a thorough review of your account, we have identified violations of our Anti-Fraud Policy, specifically related to multi-accounting and sportsbook abuse.

As a result:

An amount of 2160.387842 USDC has been deducted

Your account has been permanently closed

Please note that our platform strictly allows only one account per player. Creating or using multiple accounts, as well as any actions aimed at gaining an unfair advantage, is a direct violation of our Terms and Conditions.
ANTI-FRAUD POLICY
1. We use special techniques to combat fraud in order to prevent any type of financial fraud at the Casino. Any attempt of fraud will result in immediate suspension of the Gambler's account.

2. The Company has a strict anti-fraud policy and utilises various anti-fraud tools and techniques. If the player is suspected of fraudulent actions including, but not limited to:

participating in any type of collusion with other players
development of strategies aimed at gaining of unfair winnings
fraudulent actions against other online casinos or payment providers
chargeback transactions with a credit card or denial of some payments made
creating two or more accounts
creating multiple accounts to exploit bonus offers
using an account for any commercial purposes
exploiting software bugs, errors, or vulnerabilities
participating in match-fixing or manipulating game mechanics
using scripts, third-party software, or technologies to gain an unfair advantage
low risk roulette play where the player betting equal stakes for both black/red
other types of cheating or violations

The Company also reserves the right and may be obliged to inform applicable regulatory bodies of the fraudulent actions performed by the player.

USE OF PLAYER ACCOUNT
1. Each player is allowed to create only one (1) personal account.

2. Creating multiple Player Accounts by a single player can lead, at the sole discretion of the Casino, to termination of all such accounts and cancellation of all payouts to the player. The player shall not provide access to their Player Account or allow using the Website to any third party including but not limited to minors.

This decision is final.

Kind regards,
Andrew
Your personal VIP assistant"

27 April 2026
Unprompted review
Rated 5 out of 5 stars

Bets.io Casino offers virtually every…

Bets.io Casino offers virtually every game from a wide variety of providers. It also offers attractive welcome bonuses. Cryptocurrency payments are processed in seconds. Customer service is available 24/7 and is always ready to help.

24 April 2026
Unprompted review
Bets.io logo

Reply from Bets.io

Dear Mateusz!

Thank you for your feedback!
We’re glad to hear that you’re enjoying the wide selection of games and finding our welcome bonuses attractive. We truly appreciate you taking the time to share your thoughts, and we’ll continue working hard to provide the best service possible.

Kind regards,
Support Team Bets.io!

Rated 1 out of 5 stars

This website steals from you and will…

This website steals from you and will not give you your winnings or deposit back. It’s a black hole and I would highly recommend staying far far away unless you just want a headache. They are in the business of scamming you which is why they ignore Casinomeister and Bitcointalk complaints.

Don’t waste your time at this website and be scammed like others. They are writing fake reviews for themselves, that’s why all the 5 star reviews are the same. Trudtpulot needs to take down the fake reviews they have posted of themselves! Bets.io is a plague and should go out of business

1 April 2026
Unprompted review
Rated 1 out of 5 stars

Scam website that steals player…

Scam website that steals player deposits. Refuses to let you cash out and arbitrarily will steal funds.

If you want to openly get scammed and account closed for no reason then have fun with these guys.

27 March 2026
Unprompted review
Rated 1 out of 5 stars

Childish trolling VIP agents

Going to add another updated review.

Info, used the site for years. In the past year have deposited tens of thousands. They stole 400 from me before which I've already mentioned in reviews (general scam site behaviour, beware).

In this review I'll add that VIP agents message you even after leaving in order to do nothing but troll you. This site has the most unprofessional VIP agents on the market. I have screenshot for proof so bets.io can feel free to try and have this removed.

Very pathetic childish behaviour

15 April 2026
Unprompted review
Bets.io logo

Reply from Bets.io

Dear Luke,

Thank you for your feedback.

We’re really sorry to hear that you had this impression — this is not the experience we want our players to have. It’s possible that the situation may have been understood differently, as we never intend to communicate in an unprofessional or inappropriate way.

That said, we regret that it felt this way from your side. We will review this internally and take the necessary steps to make sure our communication stays at the right level.

Regarding your comment about funds, please note that we do not take any action on player balances without a valid reason. All such decisions are made in accordance with our Terms and Conditions.

If you still have any questions, you can always reach out to us directly — we’ll be happy to assist.

Kind regards,
Bets.io Casino Team

Rated 1 out of 5 stars

This casino is a SCAM

This casino is a SCAM! I DEPOSITED once $20 all was well try a second time and they said it didn't meet requirements of the minimum. So they keep it but they will give me the same deposit with 40x playthrough ON NEXT DEPOSIT I told them keep it cause there WILL NOT BE A NEXT!

10 April 2026
Unprompted review
Bets.io logo

Reply from Bets.io

Dear Melissa Rodrigue,

Thank you for your feedback.

We’re sorry to hear that you encountered this issue. Please note that each payment method has its own minimum deposit requirements, which are specified in the Deposit section and in the Terms. Transactions below this amount may not be credited to your gaming balance.

That said, it’s important to us that our players have a positive experience, so we’re willing to be flexible and assist where possible.

We will contact you shortly to help resolve this matter and would appreciate your cooperation.

If you have any further questions, our support team will be happy to assist you.

Best regards,
Bets.io Casino

Rated 2 out of 5 stars

My experience is only on sportsbook

My experience is only on sportsbook. Everything is ok in my opinion but i don't like ignoring me on "VIP" chat. There are many problem with following my request.

12 April 2026
Unprompted review
Bets.io logo

Reply from Bets.io

Hello Pawel,

Thank you for your feedback — we truly appreciate you sharing your experience.

We’re glad to hear that your overall impression of our sportsbook has been positive. At the same time, we’re sorry to learn about the situation with the VIP chat. Our support team consistently maintains a high standard of service, so this appears to be an unfortunate misunderstanding or isolated case.

That said, your experience is very important to us, and we will definitely take this into account and review the situation internally to ensure everything is handled properly.

We would appreciate the opportunity to look into your case in more detail and assist you directly. Please feel free to contact us via live chat or email and mention your review so we can prioritize your request.

Kind regards,
Bets.io Casino Team

Rated 1 out of 5 stars

Anywhere but here

Do not come to this donation site!!!! Absolutely the worst iv ever played!!!!!! Been gambling for 12 years! This is by far the worst experience you will ever have!!!!

12 April 2026
Unprompted review
Bets.io logo

Reply from Bets.io

Dear Robert Gibbs,

Thank you for your feedback. We’re sorry to hear that your experience did not meet your expectations.

We strive to provide a fair and enjoyable gaming environment for all players, and such feedback is taken seriously. If you encountered any specific issues, we kindly encourage you to contact our support team so we can review your case and assist you accordingly.

Best regards,
Bets.io Casino

Rated 1 out of 5 stars

Scammer SITE AVOID AT ALL COSTS

I have registered a week ago, deposited 500 usdc, after some bets i was restricted to minimum amount, i did the wagering requirements wia Blackjack, i managed to end up with 642 usdc, then i tried to withdraw. After 3 days of emailing, and sending documents to them, they said that they accepted every document i sent them, i jut needed to upload it to the site. I wasnt able to do that, because i could not log in to the site. When i asked them about it after some emailing they said that :
Hello Andras,

"We would like to inform you of a balance subtraction 643.366626 USDC due to detected fraudulent activity, as outlined in our Terms of Service (Sections 1 & 2).
Each player is allowed to create only one (1) personal account.
Creating multiple Player Accounts by a single player can lead, at the sole discretion of the Casino, to termination of all such accounts and cancellation of all payouts to the player. The player shall not provide access to their Player Account or allow using the Website to any third party including but not limited to minors.
Your account has been subsequently closed by the decision of the administration. This decision is final and not subject to discussion.

Thank you for your cooperation and understanding!

Best regards,
Bets.io Casino Support Team
"

WOOWWW straight up stealing.. For the record: This is my one and only account at the site.

9 April 2026
Unprompted review
Bets.io logo

Reply from Bets.io

Dear Andras!

Thank you for sharing your feedback.

While we understand your concerns, we take compliance with our rules very seriously. All cases involving suspicious activity are thoroughly reviewed based on the available information and in line with our Terms and Conditions.

After reviewing your account, we have confirmed the presence of group sports fraud, which is a direct violation of our Terms and Conditions. Based on this, the decision has been made accordingly.

If you disagree with this decision or have any additional questions, please feel free to contact us so we can discuss the matter further.

Kind regards,
Bets.io Casino Team

Rated 1 out of 5 stars

Offered incentives after two separate requests to self exclude

Requested to self exclude twice as I advised I was overspending / depositing too much, I was then offered a $90 free bet the first time, and 100 free spins the second time. Account still remains open.

I also played one of their games (Crashio), bet £10 and the game reached 97x. I tried to cash out at 47x and it said the bet had failed. I lost my initial £10, and customer support said the bet had settled correctly so did nothing.

Site has no regard for their customers unfortunately, and are not licensed by the UKGC so please beware

If you have a look at some of their other 5* reviewers profiles, one of whom have posted multiple 5* reviews for this one site, they post the exact same reviews to the letter for other casinos all on the same day.. these appear to be botted reviews

8 April 2026
Unprompted review
Bets.io logo

Reply from Bets.io

Dear Callum,

Thank you for your feedback.

We’re sorry to hear about your experience. As no specific details were provided, we are unable to review the issues mentioned. We kindly ask you to contact our support team with the relevant information so we can assist you further.

Please note that self-exclusion requests must follow our procedures to be fully applied.

Best regards,
Bets.io Casino

Rated 1 out of 5 stars

Thieves

Hello, After winning a few bets in a row (€500 in total winnings, on a deposit of €1,500), my account was blocked. Since I hadn't been able to wager my entire deposit on sports betting, I had to wager it at the casino, three times. The result: a €1,000 loss at the casino. Dirty thieves!

Answer to your answer : This thing is that you blocked me from doing the full wager. Don’t make like if you didn’t understand my comment ! I am still waiting for a refund on my money !

1 December 2025
Unprompted review
Bets.io logo

Reply from Bets.io

Dear Kieran Catro!

We're sorry to hear about your experience.
Please note that wagering requirements apply to all qualifying deposits in accordance with our Terms and Conditions. If these requirements have not yet been fully completed, the remaining wagering must be fulfilled before any withdrawal can be processed.

We encourage all players to review the applicable terms prior to placing bets to ensure full understanding of these conditions.

With respect, Support Team Bets.io!

Rated 1 out of 5 stars

Unsubstantiated Fund Seizure and Lack of Transparency regarding "Section 11"

I am writing this review to warn other players about the arbitrary balance deduction practices at Bets.io. My account was recently subjected to a subtraction of 254.8312 USDT following a "security review."

The casino cited a violation of Section 11 (LOW RISK STRATEGY). However, despite being a fully verified (KYC) player who has engaged in manual, fair-play gambling, the casino has refused to provide any evidence of this alleged violation. When I requested specific Game IDs, bet logs, or timestamps to understand where I supposedly breached their terms, the Support and Compliance teams issued a finalized refusal, stating they "cannot disclose internal detection methods."

Seizing a player's legitimate balance without providing a single shred of evidence is a predatory practice. Using vague "Low Risk" clauses as a "catch-all" to void winnings is a major red flag for any serious bettor.

​I have already escalated this matter to CasinoGuru and Bitcointalk forum, also filed a formal dispute with the Anjouan Gaming Board. I strongly advise potential users to be cautious; your funds may be at risk of "adjustment" without cause or transparency.

UPDATE:

The casino has responded with a generic template that fails to address the actual issue. I am not disputing their "right to monitor" accounts; I am disputing their seizure of 254.83 USDT without providing a single piece of evidence.
​If a breach truly occurred, why is the casino hiding the specific bet logs? To the public: notice how they avoid mentioning the specifics of my case. I am still waiting for the Anjouan Gaming Board to complete their investigations since Bets.io refuses to be transparent.

​UPDATE:

The casino has now changed their story. First, it was a "Low Risk Strategy," and now they claim "unfair advantage on specific sporting events."
​I challenge Bets.io to name even one "specific sporting event" or provide a single bet ID where this occurred. I am a recreational bettor. The fact that they keep changing the reason for seizing my funds without providing a single piece of evidence proves this is a bad-faith deduction. I have now formally submitted all these screenshots to the Anjouan Licensing Services (ALSI) for a full audit of my account logs.

UPDATE:

Bets.io has now moved from "Low Risk Strategy" to the extreme accusation of "match-fixing."
I categorically deny this baseless and defamatory claim. I am a recreational bettor and have had no involvement in any such activity.

​To Bets.io:

Since you claim this was recognized by a "monitoring organization," I am formally demanding that you identify:
​Which "monitoring organization" flagged my account?
​Which specific "sporting events" were allegedly fixed?
​If you cannot provide these details, you are publicly defaming my character to avoid paying out a legitimate balance of 254.83 USDT. I have added this screenshot to my file with the Anjouan Gaming Board and will be seeking legal advice regarding these public allegations.

Update

Its 5 May and no response. These clearly show the scamming scheme they are. Warning do not register here. Their license should be revoked!!

16 March 2026
Unprompted review
Bets.io logo

Reply from Bets.io

Dear Halabaku,

Thank you for sharing your feedback.

We take compliance with our rules very seriously.

The winnings were confiscated due to violations of our T&C, which you accepted upon registration. The use of a low-risk strategy was identified as well as primary reason - involvement in match-fixing, which was recognized and flagged by relevant monitoring organization. This constitutes gaining an unfair advantage on specific sporting events and is strictly prohibited under our rules.

If you have any further questions, please feel free to contact us.

Kind regards,
Bets.io Casino Team

Rated 1 out of 5 stars

Hello everyone bets. io big scam

Hello everyone, I am here to say they took 105 solana from me winnings i have proof but cannot upload a photo.

19 March 2026
Unprompted review
Bets.io logo

Reply from Bets.io

Dear KEES!

We’re sorry to hear about your concern.

Please note that withdrawals are processed according to our Terms & Conditions and may require verification or review before completion. Funds are not withheld without reason. If you experienced any issue with a withdrawal, we encourage you to contact our support team so your case can be reviewed and clarified.

With respect, Support Team Bets.io!

Rated 1 out of 5 stars

might be decent for small players

might be decent for small players. im not a small player thus.

13 March 2026
Bets.io logo

Reply from Bets.io

Dear Alex!

We’re sorry to hear that your experience did not meet your expectations. Our platform aims to provide the same fair conditions and services to all players, regardless of the size of their deposits or gameplay. If you encountered a specific issue, we encourage you to contact our support team so we can review the situation and assist you.

With respect, Support Team Bets.io!

Rated 1 out of 5 stars

Worst Casino I have ever used

Worst Casino ive ever used. 3x wager requirements just to withdraw any cashout, complete scam. Withdrawals will be cancelled multiple times for random reasons theyve made up so you can lose your withdrawl. Absolutely terrible experience. STAY AWAY

11 March 2026
Unprompted review
Bets.io logo

Reply from Bets.io

Dear Sebastian Hensberg!

We’re sorry to hear that your experience did not meet your expectations.

Please note that wagering requirements may apply in certain situations depending on the payment method, bonus usage, or security checks, and these conditions are outlined in our Terms & Conditions. Withdrawal requests may also be temporarily cancelled if additional verification or review is required.

Our team does not cancel withdrawals arbitrarily, and all actions are taken in accordance with platform rules. If you experienced difficulties, we encourage you to contact our support team so your case can be reviewed and clarified.

With respect, Support Team Bets.io!

Rated 4 out of 5 stars

It’s cool but I’ve been waiting many…

It’s cool but I’ve been waiting many hours from support and email. Verification process is a hassle!

8 March 2026
Unprompted review
Bets.io logo

Reply from Bets.io

Dear ANDREW LEE!

Thank you for your feedback. We are sorry that you had to wait a long time, and we understand that the verification process can sometimes be inconvenient. Our team is trying to process requests as quickly as possible. Please contact the support team again if you are still waiting for a response.

With respect, Support Team Bets.io!

Rated 1 out of 5 stars

Its a scam they wont let you withdrawl…

Its a scam they wont let you withdrawl your money the button doesnt work then they ask for screenshots of the error ,they want you to keep playing until you lose screw this Scammer website DO NOT PLAY HERE

5 March 2026
Unprompted review
Bets.io logo

Reply from Bets.io

Dear farshad farsian!

Thank you for your feedback.

We’re sorry to hear you experienced technical difficulties. We did our best to assist, but additional details are needed to properly investigate the issue.

We can also see that your deposits and withdrawals have been successful overall. If you’re facing temporary issues, please feel free to contact us — we’ll be happy to review the situation and assist you further.

With respect, Support Team Bets.io!

Rated 1 out of 5 stars

Funds confiscated without proof – very unfair treatment

I had a very bad experience with bets.io.

My account was suddenly closed and my balance of 148.915 USDT was confiscated with the reason of “multi-accounting”.

This is completely unfair because I already completed full KYC verification, including:

ID verification (KTP)

selfie verification

a live video interview for around 30 minutes

After all that, they still banned my account and took my money.

I only played 2–3 matches using my own funds.
I did not use multiple accounts, VPN, or any kind of manipulation.

The biggest problem is that they did not provide any evidence:

no linked accounts

no IP/device proof

no transaction explanation

They simply say “violation” and take both deposit and winnings.

This is not fair gaming and not transparent at all.

I have already sent a formal complaint and will escalate this case to the regulator and public dispute platforms if this is not resolved.

I strongly advise other players to be careful with bets.io.

-----

Thank you for your response.

However, your explanation still does not provide any real clarification. You are claiming “multi-accounting” based on unspecified internal checks, yet you refuse to provide any evidence. This makes the accusation impossible to verify and raises serious concerns about transparency.

My account passed KYC verification, which means my identity was already confirmed. If you believe there was a violation, the fair and professional approach would be to clearly explain what rule was broken and provide at least some form of verifiable evidence.

Simply stating that it comes from “internal security checks” without any transparency gives the impression that accounts can be closed arbitrarily, especially when users attempt to withdraw funds.

I am still requesting a clear explanation and a fair review of my case. If there is genuine evidence, please present it. Otherwise, the decision to close the account and withhold funds appears unjustified.

I hope Bets.io will reconsider this case and resolve the matter in a fair and transparent way.

“withholding funds”

“no evidence”

“KYC approved but account closed”

29 December 2025
Unprompted review
Bets.io logo

Reply from Bets.io

Dear Ardiansyah Reza!

We’re sorry to hear about your experience and understand your frustration.

Account closures related to multi-accounting are based on internal security checks that may include device, behavioral, and transactional indicators, even if KYC has been completed. KYC verifies identity, but it does not override breaches of our Terms and Conditions.

For security reasons, we’re unable to disclose detailed evidence publicly.

We take fairness and transparency seriously.

With respect, Support Team Bets.io!

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look