Bestwallet 

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Rated 1 out of 5 stars

Suddenly the account deactivated. Without reporting, reason. I can't do anything anymore. Chat support service also disabled. It doesn't work anymore. Disappeared... As in the most classi... See more

Company replied

Rated 1 out of 5 stars

Just another scam wallet. Cannot send cryptos, cannot swap crypto. Cannot do anything. EDIT: i am not stupid monkey, i can see that i need to have those shitty shitcoins for gas (which you people de... See more

Company replied

Rated 3 out of 5 stars

When the market started to heat up again I moved some funds into Best Wallet instead of leaving everything where it was. I wanted to actually control things this time, especially after watching how ch... See more

Company replied

Rated 3 out of 5 stars

I like Best Wallet but I feel like the app still feels like it’s maturing. The token swap feature works, but sometimes the fees aren’t super clear until the last step, and that’s a bit annoying when g... See more

Company replied


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Rated 1 out of 5 stars

Suddenly the account deactivated

Suddenly the account deactivated.
Without reporting, reason.
I can't do anything anymore.
Chat support service also disabled.
It doesn't work anymore.
Disappeared... As in the most classic scams.
I searched but no contact email.
Basically, they have my money now.
I'm checking with the postal police.

4 May 2026
Unprompted review
Bestwallet logo

Reply from Bestwallet

Hi Stefania! The 'deactivated' message appears when a wallet is recovered via the cloud backup on a new device, but rest assured your funds are completely safe. To resolve this, you will need to perform a fresh installation of the app and recover your wallet again, but please only do this if you remember your Secret Word. Our in-app chat support is fully active, so please reach out via Settings > Get Help - we'd love to help safely guide you through this process!

Rated 1 out of 5 stars

Absolute scam !!!

cannot login anymore,everything lost,terrible customer service,scam presales like Solaxy and Bitcoin Hyper,avoid this wallet and there scams ! i will press charges against them by authorities

18 October 2025
Unprompted review
Bestwallet logo

Reply from Bestwallet

Hi Erwin! If you reinstalled the app without a cloud backup, your wallet may be lost unless you have your private key saved. If you do, you can just import your wallet into a new account. As a non-custodial wallet, we have no access to your funds or wallet, and the Upcoming Tokens listed in the app like Solaxy or Bitcoin Hyper are managed by independent teams, and their specific market performance or timelines are separate from Best Wallet. Please reach out via Settings > Get Help so we can investigate your situation and help resolve this for you!

Rated 1 out of 5 stars

Just another scam wallet

Just another scam wallet. Cannot send cryptos, cannot swap crypto. Cannot do anything.
EDIT: i am not stupid monkey, i can see that i need to have those shitty shitcoins for gas (which you people deserve), still shitwallet gives only error after trying to swap or send. Im glad it was just a test and i only used <50$ to your robbing scam wallet.

9 April 2026
Unprompted review
Bestwallet logo

Reply from Bestwallet

Hi Aleksi, I’m sorry to hear you’re having trouble with your transactions! To send or swap tokens, the blockchain requires you to have a small amount of the native token (like ETH or BNB) to pay for mandatory network gas fees. Please message us via Settings > Get Help - we’d love to help resolve this for you and show you exactly how to get some crypto for gas!

Rated 1 out of 5 stars

Best Wallet Token has been an absolute…

Best Wallet Token has been an absolute disaster. Pulled off centralized exchanges almost immediately after listing, destroyed liquidity, and then had the nerve to tell users to rely on decentralized exchanges with barely any volume.

No transparency, no accountability, and virtually no communication from the team. This project has completely failed its community so far. Investors trusted this platform, and what they got in return was silence and excuses.

Do better — or be honest about the situation.

31 March 2026
Unprompted review
Bestwallet logo

Reply from Bestwallet

Hi! We understand your frustration, but token prices are determined by market activity post-launch and are not under our control. These outcomes are driven by community trading and market dynamics. If you need any help with your Best Wallet, please contact us via Settings > Get Help - we'd love to help resolve any questions you have!

Rated 1 out of 5 stars

A big Scam

A big Scam. Don't ever invest in any project that Best Wallet introduce. You will lose all your money.

1 May 2025
Unprompted review
Bestwallet logo

Reply from Bestwallet

Hi Wolf, we are sorry to hear you feel this way. As a non-custodial wallet, we provide the platform to manage your assets but have no control over market conditions or project outcomes. We always encourage users to perform their own research before interacting with any third-party projects. If you need any help with your Best Wallet, please contact us via Settings > Get Help - we'd love to help resolve any issues or concerns for you!

Rated 1 out of 5 stars

Can´t login to my account

Hello,

I recently tried to reconnect to my Best Wallet account after some time, but I was unexpectedly logged out. I then attempted to sign in using my email and confirmed the login via the link provided.

However, the app is showing a message that my device is unrecognized, even though I am using the same device as before.

Unfortunately, I do not have a backup, and I urgently need to regain access to my account.

26 March 2026
Unprompted review
Bestwallet logo

Reply from Bestwallet

Hi Jakub, we are sorry to hear about the difficulty you're experiencing, but as a non-custodial wallet, we cannot recover accounts without an existing cloud backup. While the original wallet cannot be retrieved, we can reset your account so you can create a new wallet with the same email. If you'd like to proceed with this, please contact us via Settings > Get Help - we'd love to help!

Rated 4 out of 5 stars

Earlier this year I was hunting for a…

Earlier this year I was hunting for a wallet that kept me in charge without making me feel like I needed a degree in crypto. This one hit that sweet spot. Putting funds in was straightforward and I haven’t seen anything that looked off from a security angle

16 February 2026
Unprompted review
Rated 3 out of 5 stars

Swapping inside the app has worked…

Swapping inside the app has worked pretty smoothly. It can feel a bit much when you are managing assets across several networks, but after you poke around a couple times it clicks. Overall it’s been a solid experience

5 February 2026
Unprompted review
Bestwallet logo

Reply from Bestwallet

Hi Samuel, thank you for the review! We’re glad the swapping feature is working smoothly for you. Best Wallet is built specifically to handle assets across multiple blockchains in one place, so we’re happy to hear the layout 'clicked' after a bit of exploration. If you have any questions as you manage your multi-chain wallets, please reach out to our team via Settings > Get Help - we’re always here to assist!

Rated 3 out of 5 stars

When the market started to heat up…

When the market started to heat up again I moved some funds into Best Wallet instead of leaving everything where it was. I wanted to actually control things this time, especially after watching how chaotic it got over the past few years. Having direct access to my own keys really eases my mind.

26 February 2026
Unprompted review
Bestwallet logo

Reply from Bestwallet

Hi Chris, thank you for sharing! We’re glad that moving to a non-custodial wallet has given you the peace of mind you were looking for; having full control of your keys is more important than ever. If you have any questions or would like assistance while managing your funds, please reach out to our team via Settings > Get Help. We’re always here to help!

Rated 3 out of 5 stars

Been using Best Wallet mainly for…

Been using Best Wallet mainly for portfolio tracking across different chains. Being able to see everything in one place is honestly the main reason I kept it installed. The layout is clean and I like how it shows token values without feeling cluttered. There are small UX things that could be improved. A couple of times transactions took longer than expected to reflect, which made me double check on a block explorer just to be sure. Support wasn’t instant either, but they did reply eventually.

29 December 2025
Unprompted review
Bestwallet logo

Reply from Bestwallet

Hi Antonio, thank you for sharing! We’re happy you find our multi-chain support useful. While we aim for real-time updates, transaction speeds depend entirely on network traffic. If you ever experience a delay or have questions, our support team is ready to assist via Settings > Get Help.

Rated 3 out of 5 stars

I moved to Best Wallet after getting…

I moved to Best Wallet after getting tired of keeping funds on exchanges during all the volatility lately. What I like most is that it’s non-custodial and still pretty easy to manage. Setting it up was smooth, and importing my existing wallet didn’t give me any headaches. Swapping tokens inside the app has been convenient, especially when I wanted to rebalance without sending assets around. But sometimes the app feels a bit slow when loading balances, and I wish there was more detailed breakdown of swap routes and fees upfront. Still, for everyday use and peace of mind, it’s been reliable. Solid 3 stars from me.

28 January 2026
Unprompted review
Bestwallet logo

Reply from Bestwallet

Hi Bonnie, thank you for your feedback! It’s great to hear that the non-custodial setup and wallet import worked seamlessly for you. Regarding the loading times, we suggest ensuring your network connection is strong when swapping, as we pull data in real-time directly from the blockchain. If you're experiencing persistent lag, please contact us via Settings > Get Help - we’d love to help resolve any technical issues for you!

Rated 3 out of 5 stars

I like Best Wallet but I feel like the…

I like Best Wallet but I feel like the app still feels like it’s maturing. The token swap feature works, but sometimes the fees aren’t super clear until the last step, and that’s a bit annoying when gas is already high. Portfolio tracking is decent, but price updates can lag occasionally. I’ll keep using it, but I hope they smooth out some of the small friction points.

10 February 2026
Unprompted review
Bestwallet logo

Reply from Bestwallet

Hi Carolyn, thanks for the review! As a decentralized wallet, we pull real-time gas estimates and price data directly from network providers, which can occasionally cause fluctuations. Gas fees are decided and charged by the network, not Best Wallet. If you're experiencing any significant friction or need assistance with a swap, please reach out to our team via Settings > Get Help - we’d love to help resolve any issues for you!

Rated 5 out of 5 stars

One of my main wallets

What I appreciate most is being able to manage different chains in one place and swap directly without sending funds out to an exchange every single time. With how fast prices have been moving lately, the saves time and stress for me

4 February 2026
Unprompted review
Rated 5 out of 5 stars

Security is the main reason I keep…

Security is the main reason I keep using Best Wallet. Having full control over my funds gives me peace of mind, especially with how unpredictable crypto can be. That said, the app assumes you already know what you are doing, which I guess most of us are not when it comes to something as complex as crypto. I had to look things up outside the app more than once, and support was slower than I expected when I reached out, so I think there’s definitely room for improvement there.

16 January 2026
Unprompted review
Rated 4 out of 5 stars

Best Wallet has been reliable for…

Best Wallet has been reliable for managing my small crypto portfolio. I appreciate that it supports multiple assets without feeling clunky. Transactions have gone through without issues so far. It’s a dependable wallet that I’m comfortable using.

5 February 2026
Unprompted review
Rated 3 out of 5 stars

I have been using Best Wallet for a…

I have been using Best Wallet for a while and my experience has been mixed. On the positive side, it supports the assets I need and I like that I dont have to rely too much on an exchange. On the other hand, the app can feel slow, especially when moving between screens, and some features feel like they are still being built out, though not sure why it is not yet fully developed.

10 February 2026
Unprompted review
Bestwallet logo

Reply from Bestwallet

Hi Demsas, thank you for your feedback! We’re glad Best Wallet is helping you stay off central exchanges and manage your assets effectively. Regarding the speed you mentioned, this can often be improved with some general troubleshooting, such as ensuring you are on the latest app version or clearing your cache. If the app still feels slow, please reach out to us via Settings > Get Help so we can look into it and help resolve any performance issues for you!

Rated 4 out of 5 stars

What I like most about Best Wallet is…

What I like most about Best Wallet is that it doesn’t feel overly complicated, even though it supports multiple chains. I can manage different assets in one place which saves time. The app runs smoothly on my phone too. Overall I’m happy with it.

29 January 2026
Unprompted review
Rated 3 out of 5 stars

Decent wallet

Decent wallet. Best Wallet does what it is supposed to do. Nothing more, nothing less.

5 February 2026
Unprompted review
Bestwallet logo

Reply from Bestwallet

Hi Luca, thanks for the feedback! We’re glad to hear that Best Wallet is working reliably for you and meeting your expectations. If you ever need assistance or have questions about any of the features, feel free to reach out to our team via Settings > Get Help.

Rated 3 out of 5 stars

What I like most is having control

What I like most is having control. Knowing I’m not handing custody of my funds to someone else matters a lot, especially after everything that’s gone down in the space the last couple years. Getting set up was easy and I was using it pretty fast. Still, some parts feel like they're still being figured out.

5 February 2026
Unprompted review
Bestwallet logo

Reply from Bestwallet

Hi Beverly, thank you for the feedback! We’re glad to hear that the self-custody and quick setup have been working well for you. Since you mentioned some parts feel like they are still being figured out, we’d love to help clarify anything that feels unclear. If you’re experiencing any specific issues or have questions, please reach out to our support team via Settings > Get Help so we can guide you through it!

Rated 3 out of 5 stars

What I appreciate most about the app is…

What I appreciate most about the app is the control. Knowing I’m not giving up custody of my crypto is important, especially after everything that’s happened in the industry over the past couple of years. Setup was straightforward and I was up and running pretty quickly. Still, it feels like some features are evolving in Best Wallet.

29 January 2026
Unprompted review
Bestwallet logo

Reply from Bestwallet

Hi Laura, we appreciate the feedback! It’s great to hear that our self-custody and straightforward setup gave you the peace of mind you were looking for. You’re right - Best Wallet is constantly evolving as we add new features and chains to stay ahead of the industry. We’d love to know what specific additions would turn this into a 5-star experience for you! Feel free to share your thoughts with us via Settings > Get Help.

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