We booked a trip up the Mekong on RV Mekong Princess without knowing your company. Not only was the Cruise one of the most amazing experiences we have ever had, totally first class. Janet Tran was ex... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
We booked a trip up the Mekong on RV Mekong Princess without knowing your company. Not only was the Cruise one of the most amazing experiences we have ever had, totally first class. Janet Tran was ex... See more
Company replied
I can completely recommend Best Price Travel, we booked a 7 day Mekong River cruise and a 3 day Halong Bay cruise. Rosie Nhung organised both for us including transfers and nothing was too much ha... See more
Excellent from start to finish! Our agent, My Uyen, was extremely helpful throughout the whole process, from booking the tour to our last day abroad! Booked everything as requested and planned a very... See more
Company replied
I was very lucky to find Best Price Travel. The experienced agent Rosie looked after everything at a fantastic price. The cruise i booked canceled the day before we were due to cruise !!! I was co... See more
!!! Warning: We have no affiliation with bestpricetravel.com.au (an India-based company). Bestpricetravel.com is a Vietnam-based company that is independently owned and operated. Established in 2010, BestPrice Travel is one of the leading travel companies in Southeast Asia. It specializes in high-quality tours and customized travel experiences. We focus on delivering exceptional private and flexible group tours across Vietnam, Laos, Cambodia, Thailand, and Myanmar — all with the Best Price Guarantee. At BestPrice Travel, we are committed to providing reliable services, personalized support, and genuine value to every traveler
11th Floor, Vinaconex Diamond Tower, 459C Bach Mai Street, Bach Mai Ward, Hanoi, Vietnam, 100000, Hanoi, Vietnam
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
We went on the Halong Bay, Peony Cruise, for 3 Days and 2 Nights, from Hanoi including transfer.
The cruise was great. The staff on the boat were all fantastic, the cabin was really nice and we enjoyed the trip to Cat Ba Island. The staff on the boat were extremely accommodating with making me vegetarian food.
The transfer was straightforward, picking us up at our first hotel and dropping us back at our next one.
Thanks very much to Rosie Nhung for organising the trip and for the excellent communication and updates.

Reply from BestPrice Travel | Asia Tour & Cruise Experts
My wife and I spent two weeks in Vietnam. three days in Phnom Penh and four days in Bangkok on private tour custom designed by Rosie Nhung at Best Price Travel. She arranged private guides for various types of tours throughout Vietnam and Cambodia and Thailand. She arranged nine five star hotels, three internal flights and a speed boat ride from Vietnam to Phnom Penh. Wherever we went were met by guides and/or drivers at the airports or hotels without any problems. Every hotel (9 in total) was beautiful. The hotels were full service with spas, swimming pools, restaurants and spotlessly clean. I highly recommend Rosie and Best Price Travel if you want a custom private experience with a variety of tours and plenty of free time to explore the various cities on your own if you like.

Reply from BestPrice Travel | Asia Tour & Cruise Experts
We travelled through Vietnam and Cambodia for a little over 2 weeks with BestPrice Travel. All of our experiences were well thought out, interesting and fun. The accommodations lived up to our requested 5 star ratings. Their guides were all very knowledgeable culturally as well as historical, they were friendly and very responsible. I highly recommend them!

Reply from BestPrice Travel | Asia Tour & Cruise Experts
We booked a 3 day Halong Bay cruise with Janet at Best Price Travel. Everything went off without a hitch from the pickup at our hotel to the drop off afterward. The ship was smaller than the tourist barges, and took a route that avoided the crazy-busy tourist areas.
We can strongly recommend you book your trip with Janet. You won't be disappointed.

Reply from BestPrice Travel | Asia Tour & Cruise Experts
I had an amazing experience working with Ms Janet Tran from bestpricetravel.com, a reputed travel agent in Vietnam during our recent trip. She contacted me when we were browsing for a cruise in Ha Long bay. With her fluent English, planning everything was smooth and stress-free. She arranged a fantastic cruise and coordinated taxis in multiple cities flawlessly.
What really stood out was her responsiveness—she replies to emails and texts immediately and always answer phone calls. She was incredibly helpful at every step, always willing to assist with any question or last-minute change. On top of that, the prices offered were very competitive, offering excellent value for the level of service provided.
Highly recommend to anyone travelling to Vietnam and looking for a reliable, professional, and friendly travel agent who truly goes above and beyond.
I am giving her a 5 star review only because the system will not allow me to give her a higher rating.

Reply from BestPrice Travel | Asia Tour & Cruise Experts
Rosie Nhung organized a 15-days vacation for me in Vietnam and Cambodia, including hotels, tours, transportation. She did an excellent job arranging all the details. I am a solo traveler, and the selection of hotel is excellent. I would recommend her again to help arrange your trips to Vietnam and Cambodia.

Reply from BestPrice Travel | Asia Tour & Cruise Experts
Rosie Nhung was our travel advisor and she was excellent. She responded to our needs very quickly. We needed to change destinations mid tour and she made that happen for us. Thank you, Rosie.
There were so many highlights from our tour I don’t even know where to begin. The local tour guides were all excellent, knowledgeable about the history of the area. They made sure our rides were where we expected them and when. It was seamless.
We enjoyed cities and rural, north, central and south Vietnam, got to try great food and saw so much culture and traditions. Cambodia was the same. We will definitely be back as there is still so much more to see. We will be in touch about our return visit.

Reply from BestPrice Travel | Asia Tour & Cruise Experts
Mia Nguyen bestprice is highly recommended. She helped me with best price, fast response and all other recommendations I asked. Made my Christmas incredible.
Thank you so much, mia

Reply from BestPrice Travel | Asia Tour & Cruise Experts
We contacted Best Price from Australia for our holidays in Vietnam Dec 22- Jan 10. Rosie Nhung was our Sales Contact. Right from the beginning Rosie was prompt to respond to all our queries. We landed at night in Hanoi. Rosie had organized our airport to hotel transfer. Then our customised Sa Pa tour on Dec 24th for 3 nights with a private car and English speaking tour guide to Cat Cat Village & other 3 tribal Village, back to Hanoi. Then Halong Bay on Scarlet Pearl overnight cruise. Rosie also organized our visas, lotus express train tickets to Da Nang, Bana Hills Tours, Mekong Delta Day tour. Every tour and attention to detail was exemplary. Any queries or issues during our Vietnam travels was promptly answered and solved . Rosie messaged us all tour information and guide information and contact details previous night of the tour which made ours days stress free. Great service, great travel company to deal with. Thanks Rosie Nhung making this trip so relaxing as it was my 60th birthday trip with my husband and son. All of us are very happy. We would recommend Rosie Nhung and Best Price Travels highly 😊🙏

Reply from BestPrice Travel | Asia Tour & Cruise Experts
We had great time, Zoe was very helpful, responsive and professional. We highly recommend !

Reply from BestPrice Travel | Asia Tour & Cruise Experts
We booked a Lower Mekong river cruise through Best Price and were assisted by Hang Moon back in 2019 and when I was looking to book a cruise on the Upper Mekong in 2025 I went back to her because she did such a great job on our previous trip. We were able to get a better price than offered by the cruise line, and she made everything easy for us. Even though we were in the US, her responses to our inquiries were always timely, and she is very fluent in English.

Reply from BestPrice Travel | Asia Tour & Cruise Experts
Janet was amazing from the moment I booked all the way through the end of the cruise. We did a 3 day Mekong cruise and she helped me with the information I needed and was so kind and helpful when I had any questions. I feel like I had access to her whenever I needed her whether through whatsapp or email. Highly Recommend!

Reply from BestPrice Travel | Asia Tour & Cruise Experts
Working with Ms. Hang Moon was wonderful from beginning to the end. She was efficient, helpful, and patient with all of our questions and concerns. She tailored the tour in a way that took all the worries away. The tour activities were well planned! We enjoyed learning and experiencing the culture of ach city we visited.

Reply from BestPrice Travel | Asia Tour & Cruise Experts
We booked a 3 day 2 night cruise on The Scarlett Pearl. The ship was beautiful. The staff were friendly and attentive. The beds were really nice and the view was stunning. There were activities that you could choose to take part in or not. The food for the set meals was outstanding. The buffet food a little less so, but all perfectly edible. We had a wonderful time on this cruise and I would highly recommend. Rosie Nhung was most helpful via whatsapp to make sure we got to where we needed to be, and on time. Thanks Rosie!

Reply from BestPrice Travel | Asia Tour & Cruise Experts
I feel so fortunate I found BestPrice Travel & Janet online . They had the sites/activities in Vietnam & Cambodia that I had on my bucket list (for the Best Price too). My group of 3 also feel fortunate that we had Janet to coordinate everything . We had great tour guides wherever we went.

Reply from BestPrice Travel | Asia Tour & Cruise Experts
Rosie Nguyen assisted me in booking the tours and accommodation for a party of 8 to Vietnam.
From the time of our first communication in June to the day our tour ended in December she has been extremely professional. Always patient and helpful.
Furthermore BestPriceTravels organization of the trip with regards to the drivers , tour guides , the pick ups and drops offs was exceptional.
Punctual ...helpful...friendly...
I would definitely recommend Rosie and BestPriceTravel in planning your tours.
Thank you

Reply from BestPrice Travel | Asia Tour & Cruise Experts
Just went for a 2D1N cruise at La Regina cruise. The entire experience was great! Highly recommended. Thanks Janet for supporting with this booking :)

Reply from BestPrice Travel | Asia Tour & Cruise Experts
We booked Ha Long bay Hemes tour with Janet Tran BestPrice travel from Australia. The pick up from Ha Noi was smooth, reception on the ship was warm and informative, food was really good.
Janet communicated through out the tour. We were so happy with Janet service we booked three more day tour Ninh Binh, Hoi An and Đà Lạt.
We would strongly recommend BestPrice Travel Janet anytime.

Reply from BestPrice Travel | Asia Tour & Cruise Experts
Janet Tran from BestPrice travel booked us a 2 days one night Ha Long bay cruise. She was professional. Janet communicated with us through out and followed up at the end of the trip. The transport organized by Janet also went smoothly. We thoroughly enjoyed the trip. We highly recommend BestPrice travel, the service we can trust to take care of us on our journeys in Việt nam.

Reply from BestPrice Travel | Asia Tour & Cruise Experts
Recently we booked a 3 day Ha Long Bay tour on Catherine Cruise through Best Price Travel.
Everything was great and we had a relaxing, stress-free and memorable vacation.
Special thanks goes to Janet Tran - a wonderful agent who arranged everything in advance perfectly. Janet was friendly, delightful and easy to deal with, and quick to answer any questions we had.
Because of Janet we would highly recommend Best Price Travel to friends and family.

Reply from BestPrice Travel | Asia Tour & Cruise Experts
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.