Best4Headsets Reviews 

441
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 35 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptionally fast and prompt delivery of their orders. Many people also highlight the excellent quality of the products received, noting that items work well and are genuine. Reviewers consistently appreciate the careful and robust packaging, often mentioning additional thoughtful touches. Furthermore, consumers commend the great pricing and the helpful customer service, including good communication and quick responses to queries. However, some customers also noted occasional issues with delivery. A few people experienced significant delays in receiving their items due to stock availability, while others reported problems with parcels being damaged during transit or incorrect delivery attempts by couriers.

What people talk about most

Delivery service

Reviewers highlight positive aspects of delivery service, with many customers praising the prompt and fast... See more

Product

Users describe positive interactions with product, often highlighting great pricing, prompt delivery, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I purchased a Sennheiser DW10 Office Cordless Headset (Refurbished) from Best4Headset. The headset arrived very quickly and was well packaged. Unfortunately, I hadn't properly read the descrip... See more

Rated 5 out of 5 stars

My third pair , I’ve an expensive habit of loosing them when out shooting The delivery Wes next day 😊 Googled the price and it was comparable with the best available 😊 Next time I loose a pair... See more

Company replied

Rated 5 out of 5 stars

Brilliant set of earphones - delivered quickly and work really well. I liked them so much that I ordered another pair for our team and may get some more as our business grows!!!!

Company replied

Rated 5 out of 5 stars

Rang for advice about a headset I was interested in - was helped by someone who was very knowledgeable. The headset turned up very quickly - and was just what we needed. Thanks!

Company replied


Company details

  1. Telecommunications Service Provider

Written by the company

Online secure retailer - authorised dealers of 3M Peltor, EPOS |Sennheiser, Poly, Jabra and Avalle headsets for large office, small business and home use.

Written by the company

Telephone Support
We have a team of people at the end of the line if you require any help or advice with your purchase. Simply call us on 0844 854 6850 and we will be happy to help.
Professional Service
Trading since 1995, we have gained a wealth of experience and knowledge in the telecommunications sector, enabling us to become one of the foremost telecoms equipment supply companies in the UK.
14 day return
If you are not happy with your purchase, you can return to us within 14 days of receipt. Simply contact us and we will send you a returns number. All we ask is that you return it in the same condition we sent it to you, and that you don't write or put tape on the original packaging, as this will affect the resale.

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

441 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

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4.7

All reviews

(441)

35 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Simple ordering process and fast…

Simple ordering process and fast delivery

4 December 2025
Best4Headsets logo

Reply from Best4Headsets

Hi Gary, thank you for your order and review!

we hope enjoy the Jabra Evolve2 75 Headsets - They're compatible with the Jabra Direct App, if you download the app to your PC you can adjust headset settings and keep the firmware up to date. https://www.jabra.com/en-GB/software-and-services/jabra-direct

If you have any questions about your new headsets or need to place another order, please don't hesitate to reach out!

Thanks,
Best4Systems

Rated 5 out of 5 stars

Good service

6 November 2025
Best4Headsets logo

Reply from Best4Headsets

Thanks for your order and review — enjoy your new SportTac hearing defender!

If you ever need accessories, replacement parts or advice on getting the best performance from your kit, feel free to get in touch — we’re always happy to help.

Rated 5 out of 5 stars

PELTOR eat protectors

My third pair , I’ve an expensive habit of loosing them when out shooting
The delivery Wes next day 😊
Googled the price and it was comparable with the best available 😊
Next time I loose a pair I’ll return

27 October 2025
Best4Headsets logo

Reply from Best4Headsets

Hi Michael, thanks for your order and the 5-star review! Great to hear your earplugs arrived next day and that you found our price competitive.

If it helps for future adventures, we do stock the 3M PELTOR TEP-Cord — it connects both earplugs and sits around your neck, which can make them much harder to lose.

https://www.best4headsets.co.uk/products/3m-trade-peltor-trade-tep-cord-replacement-cord

Thanks again, and we’ll be here when you’re ready for pair number four!

Rated 5 out of 5 stars

Great Service

Prompt delivery and excellent response to query

14 October 2025
Best4Headsets logo

Reply from Best4Headsets

Hi Warren, Many thanks for your order and review. We hope you enjoy using the Yealink UH37 Headset!

Rated 5 out of 5 stars

Great service

Great quality headsets, always super quick delivery!

8 October 2025
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Reply from Best4Headsets

Hi Paige, thanks very much for the repeat orders and for leaving us a great review!

Pro tip! Download the EPOS Connect App to keep your new headset's firmware up to date and personalise the settings 😎.

Rated 5 out of 5 stars

Brilliant service

Brilliant service. Very fast delivery. Very happy with the headset I ordered. Would highly recommend.

23 September 2025
Best4Headsets logo

Reply from Best4Headsets

Hi Steven, thank you for your order and review - We also like EPOS IMPACT 860T, we use it here in the office, great choice!

Edit: Don't forget to download the EPOS Connect App - It will keep headset firmware up to date, and you can adjust some of the headset's settings 😎

Rated 5 out of 5 stars

excellent turnaround

excellent turnaround. the particular version i ordered wasnt available any longer. i was contacted immediately and the alternative was dispatched immediately.

2 September 2025
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Reply from Best4Headsets

Hi Mohammed, I'm glad to see we were able to supply you with a suitable alternative. Thank you for your understanding and for taking the time to leave us a positive review, we really appreciate it.

Rated 5 out of 5 stars

Excellent fast delivery

Excellent service , quick shipping with all tracking details and updates by email

1 September 2025
Best4Headsets logo

Reply from Best4Headsets

Hi Nick, thanks very much for your order and review!

Rated 5 out of 5 stars

Brilliant set of earphones

Brilliant set of earphones - delivered quickly and work really well. I liked them so much that I ordered another pair for our team and may get some more as our business grows!!!!

13 August 2025
Best4Headsets logo

Reply from Best4Headsets

Hi Helen, many thanks for your repeat business and review! If you do need to buy some more, give our team a call, they can offer you bulk pricing for quantity orders :)

Rated 5 out of 5 stars

Great products and a great service

Great products and a great service, would recommend them for anyone looking for ear defence as quality brands at very competitive prices and mine were delivered the next day

30 July 2025
Best4Headsets logo

Reply from Best4Headsets

Hi Chris, many thanks for your order and review - It's great to hear our service, prices and delivery are hitting the mark!

Rated 4 out of 5 stars

Delivery was exemplary item works but…

Delivery was exemplary, item works but would prefer it to be louder, even with phone amplifier on max, only just loud enough. Jason then got involved and replaced the item with an alternate design, which I have to say works perfectly, plenty of volume.
Very well done guys excellent service.

21 July 2025
Best4Headsets logo

Reply from Best4Headsets

Hi Steve, thank you for your order and review! We will be in touch today to help troubleshoot the low-volume issue.

Rated 5 out of 5 stars

Was good

Was good. Good quality, arrived quickly

4 July 2025
Best4Headsets logo

Reply from Best4Headsets

Hi Tom, many thanks for your order and review.

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