recently played list got messy when slots listed in the promo vanished inside the casino account after deposit. Bonus screen made the bonus issue harder to trust while the status still said manual che... See more
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The app's performance on a five-year-old phone was the dealbreaker. Logged me out every few minutes, sometimes mid-spin, and the round wasn't always there when I got back. Reset my password twice thin... See more
Cashout block after driving licence photo started the issue: selfie upload completed at Fri 15:41 but the file was not saved. Support reply showed a newer message after another refresh.?? again
Got tiny bonus because boyfriend registered, cute little extra spins.
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Written by the company
Recommended Pick 🎯 Top welcome bonus
Contact info
United States
- best-rated-brands-2026.com
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after login
after login, Reality check Fri 11:57 showed it clearly: the payment screen still accepted money with bank transfer after my limit was saved
Bonus screen hid the cashout reason before I closed the tab.?? again
The withdrawal returned to my balance…
The withdrawal returned to my balance with no explanation for two days.
Time-out button did nothing..
x25 wagering line went wrong when free…
x25 wagering line went wrong when free spins vanished at Sun 19:59 after I opened Moon Princess. Lobby notice left the pending tag in history after the deposit was taken.
German account
German account, English site, still Cashback date moved from Monday to Wednesday without any casino notice
Cashout block after passport photo
Cashout block after passport photo; address proof appeared at Sat 19:50 only after I requested payout. Mobile page turned the missing update toward guesswork while profile status said cancelled.
no thanks
no thanks, The casino homepage is tidy, the account area is where the mess starts not the answer I needed
logged out mid bonus round again!!
Cashier Wed 12:36
Cashier Wed 12:36; cashout sat on pending at Sun 22:53, then KYC came back asking again. Support reply turned the payout question into another ticket after another refresh
Payout queue never moved.
After login
After login, Document check Thu 12:44 showed it clearly: cashier demanded another selfie after 15 minutes after support said KYC passed. Message centre made the KYC wait messy to read after I checked contact form.
Withdrawal status moved backwards.
This is the bit
This is the bit: Game thumbnails jumped around so badly I opened the wrong slot not the answer I needed
Cashout block after selfie
Cashout block after selfie: KYC email said one file missing from the casino profile, casino profile showed three. Support reply changed after refresh after 12 minutes.:/ seriously
the KYC email asked for a bank…
the KYC email asked for a bank statement showing the deposit.
sent one.
rejected because it was a screenshot rather than a downloaded file. that requirement is not in the email and not on the documents page
Cashier button stayed hidden.
In my case
In my case, first question I ever asked them, about what wagering actually means, and the response was a copy of the FAQ page with the same paragraph pasted TWICE and nothing else added.
The app's performance on a…
The app's performance on a five-year-old phone was the dealbreaker. Logged me out every few minutes, sometimes mid-spin, and the round wasn't always there when I got back. Reset my password twice thinking it was me. Eventually Sophie on the night shift admitted a 'known issue'. Nice to know before I lost a couple of rounds to it.
bonus terms felt misleading.
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