Besque Reviews 

I love this product and hate to go without. My last shipment had issues at no fault of Besque they responded quickly and helped me get a replacement at no cost. No only is the product amazing so is the customer service Leah Joy was very nice & helpful. 5 ⭐️ product and customer service .

My experience with Gabrielle was wonderful. I loved the fact that she responded in a very timely manner and addressed my product concerns and continued to assist me. It tells me that this is a very professional company and put my mind at ease. Unfortunately, I am still not convinced this product is for me. I will try it for 2 more months. But I honestly barely see a difference in my skin and my brown spots have not lightened at all after faithfully applying it every day. I also was disappointed on how the color and fragrance changed after my initial two bottles. Color is not a big deal, but fragrance, or lack thereof, is a little disappointing. But I could live with the changes if only I could see some light at the end of the tunnel for my skin. Again, your customer service is excellent, and Gabrielle was extremely helpful.

I have ordered from Besque a couple times now and I absolutely love the Magic Body Oil. It feels luxurious and is so moisturizing. The scent is not overpowering like some oils can be. Your skin just soaks this up as long as you use it right after a shower when your skin is still damp.. my skin has never felt better! However, I live in Canada and the duties, custom fees, etc make this much more expensive. I wish they had a warehouse in Canada.. maybe one day. As for the company itself I can say that their customer service is top notch. Last year when they had a special offer of purchasing 6 bottles and getting 6 free I jumped on it. Well.. my package arrived damaged with a couple bottles missing. I reported it to them.. to Canada Post.. and Besque promptly sent me replacement bottles at no additional cost, although I still had to pay duty and customs fee. A couple months after that I emailed them asking about the Divine 9 Facial Serum. I was wondering if it should have an off odor.. it shouldn't. They told me that they could not offer a replacement since it was outside the 60 day satisfaction policy but they did email me a lifetime discount code.. how sweet is that!! I have also emailed them with questions about their products and their use.. questions that are not answered on the website and they are very quick to respond. And another other good thing about this company is that they always have sales. You really need to try out Besque.. I honestly don't think you will regret it.
*I took a star off my rating only because of the cost.. otherwise it would be 5 stars*

Customer service with online purchases typical doesn't go great. But Sarah Joy and Besque get 5 stars! Fast service and excellent follow thru!

Great product and great customer service from Gabby. I received a scented instead of unscented and I let them know and they are sending me a replacement. I’m very happy with this company and their products and will continue to be a customer until I am so old that it won’t matter. Thank you

Sarah Joy offered exceptional service! She was attentive and efficient, helping me with every step of my order. Recommend 100% Thank you Besque for creating a great product and thank you Sarah Joy for offering such impeccable customer service! ⭐️⭐️⭐️⭐️⭐️

Customer Service has been great! I have had to make a few changes to my subscription and they are always helpful and prompt. I most recently worked with Melissa.

I had an issue with my Besque Magic bottle and Shiela in the customer service team was so helpful in resolving the situation. Top marks for handling this situation so professionally.

Love the product but had too much. Jeckany helped me in customer service and was excellent !

I worked with Gabrielle on a order revision and she was so helpful, geniune and seemed to honestly care about the support she gave me, her customer. This is what customer service should be like everywhere and Besque has nailed it!

Magic oil arrived with a broken pump top. I sent a reply to an email from Besque checking on my order and then customer service was in action! I don’t think I have ever received such fast and thoughtful service. My replacement product is on the way.

Fantastic customer service, Jeckany was amazing! I was continuously updated from the moment I expressed my concern until I received my order. I am so impressed with the kindness & the follow through. I love the product even more with the service I received, exactly what customer service should be 😊

Big thank you to the customer service team, especially LEAH JOY, who was great helping me resolve my lost order reshipment. I bought the oil based on the reviews from customers. Waiting to use it.

There was a lot of back and forth with what was supposed to be a cancelled subscription. In the end they issued a refund.

I have been a customer since July 2027, and now, as of September 2027, I feel the need to share my experience with their customer service.

Unfortunately, I was not satisfied with this product. When I contacted the company to discuss my concerns, I was told that they could not offer me a refund or accept a return, even though the products are completely unopened and still in their original packaging.

I’m very disappointed with how this situation was handled, especially considering the products have never been opened or used. As a longtime customer, I expected better customer service and a more reasonable resolution.

Sarah Joy was a “joy” to communicate (via email) with. She completely understood my request and was able to successfully process my request to extend the frequency in which I wanted product shipped. I appreciated the ease and quick response. Your customer service was top-notch.

Shout out to Gabrielle for helping me resolve my account connectivity and revise my order! Great customer service!

I wanted to change my subscription but couldn’t find how to do it …. I found the team so kind and helpful particularly Belle and Leah Joy who sorted everything out for me

Don’t order this product. They make you you sign up for a subscription the product is not for me and I have tried to cancel it three times and they want me to pay $112.00 cancelation fee!

Just a quick shoutout to the customer care team at Besque and particularly Melissa who helped me sort out an issue I had with my subscription. I wish every company had a team like this behind the products - the human touch is so important. Thank you