Berrymere Reviews 178

TrustScore 4 out of 5

3.8

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Review summary

Based on reviews, created with AI

Most reviewers were somewhat happy with their experience overall. Many customers found the ordering process to be easy and efficient, appreciating the quick and simple online system. Several people were pleased with the quality of the products, noting that items often matched descriptions and were of good quality, with some expressing satisfaction with the fit and appearance of their purchases. However, some people were dissatisfied with the return policy and refund process. Many customers reported difficulties with returns, including having to send items to China at their own expense and facing issues with receiving full refunds, often being offered store credit instead. There were also concerns about product quality not matching advertised images, with some receiving items that were different in color, size, or material than expected.

What people talk about most

Product

Clients share ambiguous opinions on product quality. Many reviewers express significant dissatisfaction,... See more

Quality

People report ambiguous experiences with quality. Many customers express significant dissatisfaction,... See more

Order

Consumers find the ordering experience to be ambiguous. Many reviewers praise the ease and efficiency of... See more

Return policy

Customers express significant dissatisfaction with the return policy. Many reviewers report difficulties,... See more

Refund

Users describe negative interactions with refund. Many customers report that the company refuses full... See more

Based on these reviews

Rated 5 out of 5 stars

The efficiency of response to my order I will give my option of my purchase when I receive it

Rated 5 out of 5 stars

I easily found a lovely dress I thought would be great for the wedding I'm going to.

Rated 5 out of 5 stars

The best clothing brand I’ve found in years! They are on point with style, quality, customer service, price, etc. Honestly obsessed & can’t get enough! When is payday? I want to buy more 🥹❤️❤️

Rated 5 out of 5 stars

I recently purchased this dress and I couldn’t be happier with my choice. The fabric feels soft and high-quality, making it comfortable to wear for long periods without any irritation. The fit is very... See more

Rated 5 out of 5 stars

Great service and quality. Really happy with my new jacket. Could not find my tracking link and got great service from the support team

Rated 5 out of 5 stars

I ordered a birthday gift for my sister and she is very happy with it! Fast service and affordable prices, highly recommended.

Rated 5 out of 5 stars

Really happy with my order. The clothes look just like the photos and the quality is better than I expected. Delivery was quick and everything arrived in good condition

Rated 1 out of 5 stars

This company is not to be trusted. They appear to be a UK company based in Birmingham & use Royal Mail (allegedly.) The reality is that they are not UK based, the delivery took over 3 weeks & in the... See more

Rated 1 out of 5 stars

Ordering was easy. It said on the website they are UK based but having just read the reviews I can see they are China based and quality of products are not good. Feel I’ve been duped by the false info... See more

Rated 1 out of 5 stars

All positive reviews are fake!!! Do not buy- SCAM- SCAM Clothing NOTHING like the photos!!! I have requested a full refund. After 6 email exchanges over 5 days I have been finall... See more

Rated 1 out of 5 stars

Please don’t buy from this site . Bought a pair of shoes that took 3 weeks to come , and when they came they were literally laughable. Chinas finest. Nothing like the shoes I ordered, not even the sa... See more

Rated 1 out of 5 stars

Scam company,trainers were supposed to be white and gold sent silver and white. Nothing like picture on website,cheap rubbish. Came from China not Birmingham. Can only have credit note not refund. Avo... See more

Rated 1 out of 5 stars

Ordered a white knitted jumper, after weeks and weeks of waiting the order arrived. Was a white nylon type top looking real cheap. I paid £42 PLEASE AVOID this BERRYMERE sight as a SCAM Stephanie

Rated 1 out of 5 stars

Beware, MO of this company is to send inferior item and make it difficult to return - i.e. not worth it: avoid.

Rated 1 out of 5 stars

Quality of jacket was awful.. Delivery was over 3 weeks, now in the difficult process of returning item..

Rated 1 out of 5 stars

Do not buy from this company! They sent me the wrong item, wrong colour, wrong size. They refused to acknowledge their error blaming lighting for colour being wrong (I ordered tan, recieved dark brown... See more

Rated 1 out of 5 stars

I am still waiting for my order. It's been about 3 weeks. Even if the blazer is perfect, I will never recommend. They need to specify, if it takes 3 weeks and counting to not place the order.

Rated 1 out of 5 stars

Completely different item delivered, emailed to get a refund, took me 4 emails to even get to the point of being able to return it and now they will only offer a store credit as apparently the item ma... See more

Rated 1 out of 5 stars

You'll get product - after 2-3 weeks. Standard of items below par. Feels like they buy cheap from elsewhere and make profit. Certainly not worth the price I paid. Maybe you'll be luckier ... O... See more

Rated 1 out of 5 stars

I am currently in dispute with BerryMere having ordered what was advertised as a knitted cardigan. After 2 weeks what arrived is a cheap nylon fleece with different smaller buttons and a piped linin... See more

Rated 1 out of 5 stars

Avoid! Really cheap and nasty material. Based in China and you have to pay for returns. Returns only give you money to spend on more cheap and nasty stuff.

Rated 1 out of 5 stars

Beware!! Crap quality sent from CHINA!!! Trustpilot reviews are a scam!!!!

Rated 1 out of 5 stars

Ordered over a week ago terrible service gotta go buy another jacket from a better retailer some one who will actually send within 48hrs money and time wasted . customer service is terrible takes fore... See more

Rated 1 out of 5 stars

Total scam. Clothes are nothing like the picture and poor quality from china. They are currently refusing a refund and trying to offer a host of alternatives such as 50 percent credit note etc. Do not... See more

Rated 1 out of 5 stars

SHOCKING COMPANY - AVOID AT ALL COSTS!!! GOODS TAKE FOREVER TO COME FROM CHINA - AWFUL QUALITY AND WON'T REFUND IF UNSUITABLE - I WOULD GIVE -5 STARS IF I COULD!!! SCAM OUTFIT

Rated 1 out of 5 stars

Ordered shoes on 22 March. 17 days later they still have not arrived. Was told 9 days ago they were on the way. Supposed to be premium shipping.... really disappointed

Rated 1 out of 5 stars

One item supposed to be 2XL was tiny, and a jacket that was supposed to knitted was of some horrible smooth shiny material. For a full refund you have to send it to China at your own expense. TOTAL SC... See more

Rated 1 out of 5 stars

Warning- They do not accept returns! Do not order from this company. The quality is cheap and the returns process is horrendous. They tell you they require all this detail such as photos and informati... See more

Rated 1 out of 5 stars

This use to be manchester-fashion.com. Total scam company - they have automated AI positive reviews. Do not buy. Their return policy is you have to return item to China and pay full postage.

Rated 1 out of 5 stars

What an absolute joke this company is!!! Waited 5 weeks for a pair of trainers which I paid top dollar for! They came and the are not a UK 6, these trainers are totally plastic too, basically unaware... See more

Rated 1 out of 5 stars

Items are not bespoke to this company, they are delivered straight from China and incredibly poor quality. Immediate red flags when I went to check their returns policy. Requested a return and am... See more



Contact info

3.8

Great

TrustScore 4 out of 5

178 reviews

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Rated 1 out of 5 stars

WARNING REGARDING BERRYMERE

I’m leaving this review as a warning about my experience with Berrymere
Since April 4th, when I decided I no longer wanted the product, I have been trying to get a refund. I contacted them within the 14-day return window, which I am fully entitled to, but instead of resolving the issue, they have continuously delayed things.
I’ve been stuck in an ongoing back-and-forth of emails where they keep asking me to send more pictures and information, rather than actually providing clear return instructions or processing my refund. This has dragged on for so long that the 14-day period is now nearly over, and I still have not received my money back. At this point, it feels like the process is being deliberately prolonged to avoid issuing a refund.
On top of that, when I originally placed my order, the delivery time was stated as around one week—but it actually took nearly three weeks to arrive. So if you need something urgently, this is not a reliable option.
If you’re considering buying from this company—especially for the first time—be very careful. If you end up not liking the product, don’t expect an easy or fair refund process. I am still trying to get my money back and have made no real progress.
Based on my experience, I would strongly advise others to think twice before purchasing.

YOU WILL NOT GET YOUR MONEY BACK

4 April 2026
Unprompted review
Rated 5 out of 5 stars

Perfect Cardigan

I’ve been looking for an orange cardigan to go with my outfit for ages. I was so pleased when I went on Bettymere website and saw just the perfect cardigan. It looks beautiful.

14 April 2026
Unprompted review
Rated 1 out of 5 stars

This is a fraudulent company

This is a fraudulent company. DO NOT BUY FROM THEM. YOU HAVE BEEN WARNED. Lucky I paid with my credit card so I got a refund for the rubbish they sent me without having to spend a fortune to get it posted to China for a store credit, not even a full refund

1 April 2026
Unprompted review
Rated 2 out of 5 stars

Poor quality item finally offered below…

Poor quality item finally offered below after quite a few emails. Be warned as you need to return item to China.
Option 1 – Replacement:
Choose another product from our store (best seller, new arrival, or similar value) as a replacement.
We’ll process the replacement immediately once you confirm your choice.

Option 2 – Return for Store Credit:
• Return the item to our overseas warehouse
• 100% store credit will be issued once the item is received and inspected

Return Details (If Choosing Option 2):
• The item must be unused and securely packed (original packaging preferred)
• Return shipping and customs fees are the customer’s responsibility
• Please select a shipping method where the sender handles customs clearance; do not choose a method that requires the recipient to handle customs
• Include tracking information with your return

Return Address:
Lane 1177, Jianlan Road, Meixu Street
Yinzhou District, Ningbo City
Zhejiang Province, 315100
China

2 April 2026
Unprompted review

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