Berrymere Reviews 178

TrustScore 4 out of 5

3.8

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Review summary

Based on reviews, created with AI

Most reviewers were somewhat happy with their experience overall. Many customers found the ordering process to be easy and efficient, appreciating the quick and simple online system. Several people were pleased with the quality of the products, noting that items often matched descriptions and were of good quality, with some expressing satisfaction with the fit and appearance of their purchases. However, some people were dissatisfied with the return policy and refund process. Many customers reported difficulties with returns, including having to send items to China at their own expense and facing issues with receiving full refunds, often being offered store credit instead. There were also concerns about product quality not matching advertised images, with some receiving items that were different in color, size, or material than expected.

What people talk about most

Product

Clients share ambiguous opinions on product quality. Many reviewers express significant dissatisfaction,... See more

Quality

People report ambiguous experiences with quality. Many customers express significant dissatisfaction,... See more

Order

Consumers find the ordering experience to be ambiguous. Many reviewers praise the ease and efficiency of... See more

Return policy

Customers express significant dissatisfaction with the return policy. Many reviewers report difficulties,... See more

Refund

Users describe negative interactions with refund. Many customers report that the company refuses full... See more

Based on these reviews

Rated 5 out of 5 stars

The efficiency of response to my order I will give my option of my purchase when I receive it

Rated 5 out of 5 stars

I easily found a lovely dress I thought would be great for the wedding I'm going to.

Rated 5 out of 5 stars

The best clothing brand I’ve found in years! They are on point with style, quality, customer service, price, etc. Honestly obsessed & can’t get enough! When is payday? I want to buy more 🥹❤️❤️

Rated 5 out of 5 stars

I recently purchased this dress and I couldn’t be happier with my choice. The fabric feels soft and high-quality, making it comfortable to wear for long periods without any irritation. The fit is very... See more

Rated 5 out of 5 stars

Great service and quality. Really happy with my new jacket. Could not find my tracking link and got great service from the support team

Rated 5 out of 5 stars

I ordered a birthday gift for my sister and she is very happy with it! Fast service and affordable prices, highly recommended.

Rated 5 out of 5 stars

Really happy with my order. The clothes look just like the photos and the quality is better than I expected. Delivery was quick and everything arrived in good condition

Rated 1 out of 5 stars

This company is not to be trusted. They appear to be a UK company based in Birmingham & use Royal Mail (allegedly.) The reality is that they are not UK based, the delivery took over 3 weeks & in the... See more

Rated 1 out of 5 stars

Ordering was easy. It said on the website they are UK based but having just read the reviews I can see they are China based and quality of products are not good. Feel I’ve been duped by the false info... See more

Rated 1 out of 5 stars

All positive reviews are fake!!! Do not buy- SCAM- SCAM Clothing NOTHING like the photos!!! I have requested a full refund. After 6 email exchanges over 5 days I have been finall... See more

Rated 1 out of 5 stars

Please don’t buy from this site . Bought a pair of shoes that took 3 weeks to come , and when they came they were literally laughable. Chinas finest. Nothing like the shoes I ordered, not even the sa... See more

Rated 1 out of 5 stars

Scam company,trainers were supposed to be white and gold sent silver and white. Nothing like picture on website,cheap rubbish. Came from China not Birmingham. Can only have credit note not refund. Avo... See more

Rated 1 out of 5 stars

Ordered a white knitted jumper, after weeks and weeks of waiting the order arrived. Was a white nylon type top looking real cheap. I paid £42 PLEASE AVOID this BERRYMERE sight as a SCAM Stephanie

Rated 1 out of 5 stars

Beware, MO of this company is to send inferior item and make it difficult to return - i.e. not worth it: avoid.

Rated 1 out of 5 stars

Quality of jacket was awful.. Delivery was over 3 weeks, now in the difficult process of returning item..

Rated 1 out of 5 stars

Do not buy from this company! They sent me the wrong item, wrong colour, wrong size. They refused to acknowledge their error blaming lighting for colour being wrong (I ordered tan, recieved dark brown... See more

Rated 1 out of 5 stars

I am still waiting for my order. It's been about 3 weeks. Even if the blazer is perfect, I will never recommend. They need to specify, if it takes 3 weeks and counting to not place the order.

Rated 1 out of 5 stars

Completely different item delivered, emailed to get a refund, took me 4 emails to even get to the point of being able to return it and now they will only offer a store credit as apparently the item ma... See more

Rated 1 out of 5 stars

You'll get product - after 2-3 weeks. Standard of items below par. Feels like they buy cheap from elsewhere and make profit. Certainly not worth the price I paid. Maybe you'll be luckier ... O... See more

Rated 1 out of 5 stars

I am currently in dispute with BerryMere having ordered what was advertised as a knitted cardigan. After 2 weeks what arrived is a cheap nylon fleece with different smaller buttons and a piped linin... See more

Rated 1 out of 5 stars

Avoid! Really cheap and nasty material. Based in China and you have to pay for returns. Returns only give you money to spend on more cheap and nasty stuff.

Rated 1 out of 5 stars

Beware!! Crap quality sent from CHINA!!! Trustpilot reviews are a scam!!!!

Rated 1 out of 5 stars

Ordered over a week ago terrible service gotta go buy another jacket from a better retailer some one who will actually send within 48hrs money and time wasted . customer service is terrible takes fore... See more

Rated 1 out of 5 stars

Total scam. Clothes are nothing like the picture and poor quality from china. They are currently refusing a refund and trying to offer a host of alternatives such as 50 percent credit note etc. Do not... See more

Rated 1 out of 5 stars

SHOCKING COMPANY - AVOID AT ALL COSTS!!! GOODS TAKE FOREVER TO COME FROM CHINA - AWFUL QUALITY AND WON'T REFUND IF UNSUITABLE - I WOULD GIVE -5 STARS IF I COULD!!! SCAM OUTFIT

Rated 1 out of 5 stars

Ordered shoes on 22 March. 17 days later they still have not arrived. Was told 9 days ago they were on the way. Supposed to be premium shipping.... really disappointed

Rated 1 out of 5 stars

One item supposed to be 2XL was tiny, and a jacket that was supposed to knitted was of some horrible smooth shiny material. For a full refund you have to send it to China at your own expense. TOTAL SC... See more

Rated 1 out of 5 stars

Warning- They do not accept returns! Do not order from this company. The quality is cheap and the returns process is horrendous. They tell you they require all this detail such as photos and informati... See more

Rated 1 out of 5 stars

This use to be manchester-fashion.com. Total scam company - they have automated AI positive reviews. Do not buy. Their return policy is you have to return item to China and pay full postage.

Rated 1 out of 5 stars

What an absolute joke this company is!!! Waited 5 weeks for a pair of trainers which I paid top dollar for! They came and the are not a UK 6, these trainers are totally plastic too, basically unaware... See more

Rated 1 out of 5 stars

Items are not bespoke to this company, they are delivered straight from China and incredibly poor quality. Immediate red flags when I went to check their returns policy. Requested a return and am... See more



Contact info

3.8

Great

TrustScore 4 out of 5

178 reviews

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Rated 1 out of 5 stars

Buyer beware

Buyer beware, company not based in England, goods take weeks to arrive and are of shockingly poor quality, nothing like the pictures or worth the price paid! Customer service are polite and respond in a timely manner, however no refunds only store credit if you pay to send the item back to china (including customs fees this makes the return pointless). I can't understand the positive reviews, especially the ones left before the item has been received! Will now be contacting citizens advice as consumer law has been broken.

9 April 2026
Unprompted review
Rated 1 out of 5 stars

Return and refund scam

Checked website prior to ordering and confirmed 30 days return policy.
Item has arrived and it is too large, longer than the image and feels cheap.
I had requested a refund and you have to exchange 4/5 emails where they try and avoid a returns. I declined a smaller size, as again its too long and I just wasn't keen on the fabric. I have now been told that if I want to return, I have to foot the cost to China and I will only get store credit. They say as I ordered a large and it came as a large I cannot get a refund. This is not how it is represented online and is VERY POOR.

13 April 2026
Unprompted review
Rated 1 out of 5 stars

Phew good thing I checked Trustpilot…

Phew good thing I checked Trustpilot before purchasing.I then did a search and found Berrymere had lifted the image of the item I was interested in from bestselling cheap as chips chinese megacompany Shein .The jacket I liked was advertised at Berymere for £80 ,reduced just for me (yeah right), to £40 .Exact same jacket on Shein for £15.I see people have described long postage waits and guessing now this nasty little SCAM agency gets an order from unsuspecting UK customers, brings in the cheap item from China , and charges exorbitantly inflated price . Sizing of course will be waaaaay off too no doubt ( and as other dissatisfied customers point out ) as we know from Shein the chinese sizes are always tiny although Shein have intelligently provided good guidance now for UK customers. I can see some very obviously fake reviews generated and plopped onto their Berrymere website. The ghastly obviously fake names give it away immediately. Thank goodness for Trustpilot. AVOID !!

13 April 2026
Unprompted review
Rated 5 out of 5 stars

Berrymere

Berrymere - offers a wide choice for orthpoedic foot wear. The website was easy to access and payment was efficient . The email came through for confirmation and I am excitedto receive my goods and try them .
Thank you for Berrymere for thinking about people in need of comfy footwear.

12 April 2026
Unprompted review

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