Bennetts Reviews 

28,042
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 7,378 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the competitive pricing and excellent value, finding the process hassle-free. Many highlight superb communication and the ease of navigating the website and renewal system. Reviewers frequently commend staff and customer service for being helpful, patient, knowledgeable, and professional, often appreciating the ability to speak with a real person. However, some customers noted that renewal prices were not always the most competitive or sometimes increased significantly. A few also felt initial customer service interactions could be challenging, mentioning long wait times or needing to repeat information.

What people talk about most

Price

Reviewers highlight positive aspects of price, with many finding competitive and affordable options, often... See more

Service

Users describe positive interactions with service, often highlighting the helpfulness and efficiency of the... See more

Staff

Reviewers mention positive feedback about staff, highlighting their helpfulness, knowledge, and efficiency in... See more

Customer service

Customers consistently note positive experiences with customer service, highlighting the ease of dealing with... See more

User experience

Consumers find the user experience to be positive, often describing it as easy to deal with and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

In an ever increasing digital world,it is sometimes still prudent to speak with a real human!Today was a classic example that solved a complex insurance upgrade in a matter of minutes by speaking to a... See more

Company replied

Rated 5 out of 5 stars

easy to navigate through site and conclude policy business. Haven't needed to raise a claim (hopefully never will) so can't state anything about this, though I expect Bennetts will be as professional... See more

Company replied

Rated 5 out of 5 stars

A good company that you can rely on for competitive prices. People think they can get insurance and coverage elsewhere. Never dismiss Bennetts, you'll be surprised. Thanks again for hassle free and af... See more

Company replied

Rated 5 out of 5 stars

Yet again, Bennetts delivers! Clear and timely updates, superb communications, a terrific price and top value for money, a delight to dela with and a nice selection of 'extras' to make me feel valued... See more

Company replied


Company details

  1. Insurance Broker
  2. Insurance Agency
  3. Insurance Company
  4. Motorcycle Insurance Agency

About Bennetts

Written by the company

Established in 1930, Bennetts helps provide the premium level of cover riders expect from a leading UK insurance company. We find motorcyclists the best price from our panel of insurers on classic and modern machinery with insurance policies that include an expert 24-hour claims service, 90 days European cover, the ability to ride other bikes and allow the most common modifications included as standard.

For riders that insure directly with us, they can also enjoy free membership to BikeSocial; the unique discounts, experiences, competitions and advice platform. Anyone buying Bennetts motorcycle insurance through an insurance comparison website can also access BikeSocial for the price of £60 for 12-months access.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

28K reviews

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4.7

All reviews

(28,042)

6,997 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Very helpful and very straightforward…excellent

Very helpful and very straightforward to deal with

3 July 2026
Bennetts logo

Reply from Bennetts

Hi Nick,

We're glad to hear that you found our service helpful and straightforward. Thank you for your positive feedback; we appreciate it!

If you ever have any questions or queries, you can always contact us via our webchat service at https://www.bennetts.co.uk/ where we would be happy to answer.

Thank you, Anthony.

Rated 5 out of 5 stars

Great service as usual thanks

Great service as usual thanks

3 July 2026
Bennetts logo

Reply from Bennetts

Hi Gary,

We appreciate you taking the time to leave us such a wonderful review. We are so glad you are pleased with the service you received from us.

If you ever have any questions or queries, you can always contact us via our webchat service at https://www.bennetts.co.uk/ where we would be happy to answer.

Thank you, Anthony.

Rated 5 out of 5 stars

Ive had no problems with bennits since…

Ive had no problems with bennits since I first started did a few compitions. Lucky im a good rider had know trouble with them thanks gor the years I've been with you

3 July 2026
Bennetts logo

Reply from Bennetts

Hi Josephine,

We're so pleased to hear you've had such a positive experience with us over the years. It's wonderful to know you've had no issues. Thank you for your kind words!

If you ever have any questions or queries, you can always contact us via our webchat service at https://www.bennetts.co.uk/ where we would be happy to answer.

Thank you, Anthony.

Rated 5 out of 5 stars
Bennetts logo

Reply from Bennetts

Hi Gordon,

We appreciate your positive feedback!

If you ever have any questions or queries, you can always contact us via our webchat service at https://www.bennetts.co.uk/ where we would be happy to answer.

Thank you, Anthony.

Rated 5 out of 5 stars

Very happy

Great price, great communication, very pleased indeed

3 July 2026
Bennetts logo

Reply from Bennetts

Hi David,

We're so pleased to hear you had such a positive experience with us and appreciated our communication and pricing. Thank you for your kind words!

If you ever have any questions or queries, you can always contact us via our webchat service at https://www.bennetts.co.uk/ where we would be happy to answer.

Thank you, Anthony.

Rated 5 out of 5 stars

Extremely competitive price (lower than…

Extremely competitive price (lower than current insurer), plus membership of Bike Social included too. Really good value for money.

8 July 2026
Bennetts logo

Reply from Bennetts

Hi Andrew,

We're happy to hear you found our price extremely competitive and that you're enjoying your Bike Social membership. It's great to know you feel you received good value for money.

If you ever have any questions or queries, you can always contact us via our webchat service at https://www.bennetts.co.uk/ where we would be happy to answer.

Thank you, Anthony.

Rated 5 out of 5 stars

Great price and a very helpful and…

Great price and a very helpful and friendly assistant on the phone

7 July 2026
Bennetts logo

Reply from Bennetts

We appreciate your feedback! We're glad you found our pricing great and our assistant very helpful and friendly on the phone.

If you ever have any questions or queries, you can always contact us via our webchat service at https://www.bennetts.co.uk/ where we would be happy to answer.

Thank you, Anthony.

Rated 5 out of 5 stars

Repeat Bennetts customer ,providing…

Repeat Bennetts customer ,providing good value for money and additional services, they say an insurance company is only as good as the claim , thankfully i haven't had to find out, however as long as they keep providing the best price ,i will continue to be a satisfied customer .

7 July 2026
Bennetts logo

Reply from Bennetts

We are delighted to hear that you continue to be a satisfied customer and appreciate our good value for money and additional services. We're glad we can provide the best price for you!

If you ever have any questions or queries, you can always contact us via our webchat service at https://www.bennetts.co.uk/ where we would be happy to answer.

Thank you, Anthony.

Rated 5 out of 5 stars

easy to deal with

easy to deal with , telephone agent understood my requirements and helped get me exactly what i wanted and at the price i wanted to pay. just easy to deal with and have used for many years because of this.

9 July 2026
Unprompted review
Bennetts logo

Reply from Bennetts

We're delighted to hear that you found it easy to deal with us and that our telephone agent understood your needs perfectly. We're especially pleased that we could provide exactly what you wanted at the price you desired, and we appreciate your long-standing loyalty.

If you ever have any questions or queries, you can always contact us via our webchat service at https://www.bennetts.co.uk/ where we would be happy to answer.

Thank you, Anthony.

Rated 5 out of 5 stars

A good Company for me to deal with

An excellent service as it is every year. The price for me is excellent.

2 July 2026
Bennetts logo

Reply from Bennetts

We're so glad to hear you consistently receive excellent service and find our pricing to be great each year. Thank you for your wonderful feedback!

If you ever have any questions or queries, you can always contact us via our webchat service at https://www.bennetts.co.uk/ where we would be happy to answer.

Thank you, Anthony.

Rated 5 out of 5 stars

Very good staff

1 July 2026
Bennetts logo

Reply from Bennetts

Hi John,

Thank you for passing on your excellent feedback.

If you ever have any questions or queries, you can always contact us via our webchat service at https://www.bennetts.co.uk/ where we would be happy to answer.

Thank you, Anthony.

Rated 4 out of 5 stars

good value

the price had only gone up a reasonable amount so not worth a price compare .still good value

7 July 2026
Bennetts logo

Reply from Bennetts

Hi David

We appreciate you sharing your thoughts on our pricing. We are glad to hear that you still find our offerings to be a good value, even with the recent adjustments.

If you ever have any questions or queries, you can always contact us via our webchat service at https://www.bennetts.co.uk/ where we would be happy to answer.

Thank you, Anthony.

Rated 5 out of 5 stars

Bike insurance renewal

It very easy to do policy was sent I checked it over everything was OK and it automatically renewed no issues

2 July 2026
Bennetts logo

Reply from Bennetts

Hi Ian,

We're delighted to hear that your experience was easy and that the automatic renewal went smoothly for you. Thank you for taking the time to share your positive feedback!

If you ever have any questions or queries, you can always contact us via our webchat service at https://www.bennetts.co.uk/ where we would be happy to answer.

Thank you, Anthony.

Rated 5 out of 5 stars

I was very grateful for the patience…

I was very grateful for the patience and professionalism over the phone.

7 July 2026
Bennetts logo

Reply from Bennetts

Hi,

We're so glad to hear you experienced patience and professionalism from our team over the phone. We appreciate your positive feedback!

If you ever have any questions or queries, you can always contact us via our webchat service at https://www.bennetts.co.uk/ where we would be happy to answer.

Thank you, Anthony.

Rated 4 out of 5 stars

Good communications from the staff

Good communications from the staff I spoke to and they offered a number of solutions to the issues I had with adding another rider to my policy/bike. Also...they made notes and added them to my "account" so that future staff looking at the issues wouldn't need to ask ALL the same questions again...good planning!!

7 July 2026
Bennetts logo

Reply from Bennetts

Hi Chris,

We are delighted to hear about your positive experience with our team. It's fantastic that our staff provided clear communication and effective solutions for adding another rider to your policy. We're especially pleased that our internal note-taking system proved beneficial for your future interactions.

If you ever have any questions or queries, you can always contact us via our webchat service at https://www.bennetts.co.uk/ where we would be happy to answer.

Thank you, Anthony.

Rated 5 out of 5 stars

it was simple and easy good price and…

it was simple and easy good price and no hassel

6 July 2026
Bennetts logo

Reply from Bennetts

Hi Salyanne,

We appreciate your positive feedback! We're glad you found our service simple, easy, well-priced, and without hassle. If you ever have any questions or queries, you can always contact us via our webchat service where we would be happy to answer.

If you ever have any questions or queries, you can always contact us via our webchat service at https://www.bennetts.co.uk/ where we would be happy to answer.

Thank you, Anthony.

Rated 5 out of 5 stars

Excellent service.

The young lady who dealt with my application was very patient and extremely knowledgeable and a pleasure to deal with a credit to your company.

7 July 2026
Bennetts logo

Reply from Bennetts

Hi Paul,

We're delighted to hear that the young lady who handled your application was patient, knowledgeable, and a pleasure to deal with. We appreciate you recognizing her as a credit to our company.

If you ever have any questions or queries, you can always contact us via our webchat service at https://www.bennetts.co.uk/ where we would be happy to answer.

Thank you, Anthony.

Rated 5 out of 5 stars

Good price

Good price, easily done

2 July 2026
Bennetts logo

Reply from Bennetts

Hi John,

We appreciate your positive feedback. We're glad our service was easily done and that you were satisfied with the price.

If you ever have any questions or queries, you can always contact us via our webchat service where we would be happy to answer.

If you ever have any questions or queries, you can always contact us via our webchat service at https://www.bennetts.co.uk/ where we would be happy to answer.

Thank you, Anthony.

Rated 5 out of 5 stars

Very efficient

Very efficient

24 June 2026
Bennetts logo

Reply from Bennetts

Thank you for your wonderful feedback!

If you ever have any questions or queries, you can always contact us via our webchat service at https://www.bennetts.co.uk/ where we would be happy to answer.

Thank you, Anthony.

Rated 5 out of 5 stars

Yet again, Bennetts delivers!

Yet again, Bennetts delivers! Clear and timely updates, superb communications, a terrific price and top value for money, a delight to dela with and a nice selection of 'extras' to make me feel valued, wanted and happy!

7 July 2026
Bennetts logo

Reply from Bennetts

We are absolutely thrilled to hear that you consistently have such a positive experience with us! It's wonderful to know that our updates, communications, pricing, and extras make you feel valued and happy. Thank you for your kind words.

If you ever have any questions or queries, you can always contact us via our webchat service at https://www.bennetts.co.uk/ where we would be happy to answer.

Thank you, Anthony.

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