Bennetts Reviews 

28,210
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 7,279 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service and competitive pricing, often finding great value. Many highlight the helpfulness and professionalism of the staff, commending their quick, knowledgeable, and reassuring approach. Reviewers also appreciate the straightforward processes and smooth user experience, especially during renewals and policy setup. However, some customers also noted concerns regarding additional costs. People mentioned being dissatisfied with admin fees for policy changes, such as updating an address or registration, which they found excessive. A few also felt that renewal prices sometimes increased significantly or were not as competitive, requiring them to seek better deals.

What people talk about most

Price

Customers had positive experiences with price, often finding competitive and reasonable rates for their... See more

Service

Customers consistently note positive experiences with service, often highlighting the helpful and... See more

Staff

Consumers find staff to be positive, consistently describing them as helpful, friendly, and professional.... See more

Customer service

Clients share positive opinions on customer service, frequently highlighting the helpfulness, patience, and... See more

User experience

Reviewers highlight positive aspects of user experience, consistently describing it as easy, straightforward,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I've had a few policies with Bennett's over my forty years biking on and off and have even dealt with them with my accident a few years ago and have always found them eager to help also pretty reasona... See more

Rated 5 out of 5 stars

The whole renewal process was painless. Bennett’s informed me early to say my insurance was due for renewal in July. They emailed me with my new quote which I accepted and from there everything was... See more

Company replied

Rated 5 out of 5 stars

Their renewal costs are low with a very minimal renewal increase. Every year at renewal time I check a couple of random comparison sites to make sure I’m still getting a good deal and so far I am. How... See more

Company replied

Rated 5 out of 5 stars

Webpages easy to navigate. Very smooth transition from my now non existing insurer "Motorcycle Direct" Who by the way do not insure you if your motorbike is on a SORN, and you need to ride your bike... See more

Company replied


Company details

  1. Insurance Broker
  2. Insurance Agency
  3. Insurance Company
  4. Motorcycle Insurance Agency

About Bennetts

Written by the company

Established in 1930, Bennetts helps provide the premium level of cover riders expect from a leading UK insurance company. We find motorcyclists the best price from our panel of insurers on classic and modern machinery with insurance policies that include an expert 24-hour claims service, 90 days European cover, the ability to ride other bikes and allow the most common modifications included as standard.

For riders that insure directly with us, they can also enjoy free membership to BikeSocial; the unique discounts, experiences, competitions and advice platform. Anyone buying Bennetts motorcycle insurance through an insurance comparison website can also access BikeSocial for the price of £60 for 12-months access.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

28K reviews

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4.7

All reviews

(28,210)

7,166 reviews in the last 12 months

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Rated 5 out of 5 stars

Hassle free

Hassle free , and very competitive price

15 July 2026
Bennetts logo

Reply from Bennetts

We appreciate your positive feedback. We're glad you found our service hassle-free and our prices very competitive.

If you ever have any questions or queries, you can always contact us via our webchat service at https://www.bennetts.co.uk/ where we would be happy to answer.

Thank you, Anthony.

Rated 5 out of 5 stars

Very helpful

Very helpful. And easy to do

10 July 2026
Bennetts logo

Reply from Bennetts

We appreciate your feedback! We are so glad to hear that your experience was very helpful and easy to do.

If you ever have any questions or queries, you can always contact us via our webchat service at https://www.bennetts.co.uk/ where we would be happy to answer.

Thank you, Anthony.

Rated 5 out of 5 stars

A good company to use.

A good company to use.

15 July 2026
Bennetts logo

Reply from Bennetts

We appreciate your kind words and are so glad to hear you had a positive experience with us. Thank you for taking the time to leave a review.

If you ever have any questions or queries, you can always contact us via our webchat service at https://www.bennetts.co.uk/ where we would be happy to answer.

Thank you, Anthony.

Rated 4 out of 5 stars

Found it a bit of a struggle to fill in…might be my age.lol

Found it a bit of a struggle to fill in the consent form, kept rejecting my 10 digit number, just hope it's gone through ok

15 July 2026
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Reply from Bennetts

We're sorry to hear you encountered issues with the consent form. Thank you for bringing this to our attention. To ensure there are no problems with your submission, I've contacted our admin team and requested confirmation that everything has been received and processed correctly. I have requested they send you an email confirmation.

If you ever have any questions or queries, you can always contact us via our webchat service at https://www.bennetts.co.uk/ where we would be happy to answer.

Thank you, Anthony.

Rated 5 out of 5 stars

The complete process was straight…

The complete process was straight forward and easy to do, emails kept me up to date from the renewal to the acceptance of the policy.
Excellent service as usual have been with Bennett’s for many years.

15 July 2026
Bennetts logo

Reply from Bennetts

We're delighted to hear that you found the process straightforward and easy, and that our email updates kept you informed. We truly appreciate your many years of loyalty and positive feedback on our excellent service.

If you ever have any questions or queries, you can always contact us via our webchat service at https://www.bennetts.co.uk/ where we would be happy to answer.

Thank you, Anthony.

Rated 5 out of 5 stars

Because they canceled 1 policy and i…

Because they canceled 1 policy and i took out another one and they helped me which is good

15 July 2026
Bennetts logo

Reply from Bennetts

We're so glad to hear that we were able to assist you with your policy changes. We appreciate you sharing your positive experience!

If you ever have any questions or queries, you can always contact us via our webchat service at https://www.bennetts.co.uk/ where we would be happy to answer.

Thank you, Anthony.

Rated 5 out of 5 stars

As lengthy as the process is

As lengthy as the process is, I understand the need for accuracy, and the admin staff have a script to get through, but the lady I spoke to was pleasant and helpful. Even had a bit of laugh. Thanks again.

9 July 2026
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Reply from Bennetts

Thank you for your wonderful review, It's great to hear, you found our staff pleasant and helpful. Thank you for your kind words.

If you ever have any questions or queries, you can always contact us via our webchat service at https://www.bennetts.co.uk/ where we would be happy to answer.

Thank you, Anthony.

Rated 5 out of 5 stars

A close thing. Thanks Bennetts

Webpages easy to navigate. Very smooth transition from my now non existing insurer "Motorcycle Direct" Who by the way do not insure you if your motorbike is on a SORN, and you need to ride your bike to a prearranged MOT test centre. Which was the whole point of me taking out insurance after me iron horse had been laid up all winter. So glad I read the small print before I did just that otherwise I'd of been nicked.
I checked with Anna at Bennetts and she confirmed I was covered in an instant with themselves.
Phew!!!!!

11 July 2026
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Reply from Bennetts

We are truly grateful for your positive feedback and for choosing us. It's wonderful to hear that our team could provide you with the clarity and coverage you needed, especially after a challenging experience.

If you ever have any questions or queries, you can always contact us via our webchat service at https://www.bennetts.co.uk/ where we would be happy to answer.

Thank you, Anthony.

Rated 5 out of 5 stars

Great service

14 July 2026
Bennetts logo

Reply from Bennetts

Thank you for the review.

If you ever have any questions or queries, you can always contact us via our webchat service at https://www.bennetts.co.uk/ where we would be happy to answer.

Thank you, Anthony.

Rated 5 out of 5 stars

Great bike insurance company.

Pretty much my go to for bike insurance. And have been with them for many years over many years of riding,
Thank you Bennetts.

10 August 2025
Bennetts logo

Reply from Bennetts

We are so pleased to hear that we've been your trusted choice for bike insurance over many years of riding. We truly appreciate your continued loyalty and positive feedback.

If you ever have any questions or queries, you can always contact us via our webchat service at https://www.bennetts.co.uk/ where we would be happy to answer.

Thank you, Anthony.

Rated 5 out of 5 stars

Quick and easy

Quick, easy and reliable. Also a fair price.

3 July 2026
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Reply from Bennetts

We appreciate your positive feedback. We're delighted to hear that our service was quick, easy, reliable, and offered a fair price. Thank you for sharing your experience.

If you ever have any questions or queries, you can always contact us via our webchat service at https://www.bennetts.co.uk/ where we would be happy to answer.

Thank you, Anthony.

Rated 5 out of 5 stars

As always dealing with Bennett’s is a…

As always dealing with Bennett’s is a joy, fair pricing and easiness to make changes. The advisor was superb

16 July 2026
Unprompted review
Bennetts logo

Reply from Bennetts

AJT,

We're so pleased to hear your experience and that you found our pricing fair and making changes easy. We're especially glad to hear your advisor was superb!

If you ever have any questions or queries, you can always contact us via our webchat service at https://www.bennetts.co.uk/ where we would be happy to answer.

Thank you, Anthony.

Rated 5 out of 5 stars

Really easy to get hold of and great…

Really easy to get hold of and great staff

14 July 2026
Bennetts logo

Reply from Bennetts

We appreciate your feedback and are delighted to hear that you found our team great and easy to get hold of. Thank you for your review!

If you ever have any questions or queries, you can always contact us via our webchat service at https://www.bennetts.co.uk/ where we would be happy to answer.

Thank you, Anthony.

Rated 5 out of 5 stars

Renewing

The renewal process is easy if you are happy with the price, no hassl👍

14 July 2026
Bennetts logo

Reply from Bennetts

We appreciate your positive feedback! We're glad you found the renewal process easy and hassle-free, especially with a price you're happy with.

If you ever have any questions or queries, you can always contact us via our webchat service at https://www.bennetts.co.uk/ where we would be happy to answer.

Thank you, Anthony.

Rated 4 out of 5 stars

Easy to organise on line

Easy to organise on line . Wish you would send cert in paper as i do not have printer

14 July 2026
Bennetts logo

Reply from Bennetts

Thank you for your review. We're pleased to hear that you found it easy to arrange your insurance online. I have arranged for a paper copy of your certificate to be sent to you by post.

If you ever have any questions or queries, you can always contact us via our webchat service at https://www.bennetts.co.uk/ where we would be happy to answer.

Thank you, Anthony.

Rated 5 out of 5 stars

Good service

Good service

9 July 2026
Bennetts logo

Reply from Bennetts

Thank you for the review.

If you ever have any questions or queries, you can always contact us via our webchat service at https://www.bennetts.co.uk/ where we would be happy to answer.

Thank you, Anthony.

Rated 4 out of 5 stars

first interaction with Bennetts

first interaction with Bennetts, Christian was helpful albeit speaks at 170 mph but he is effective 👍🏻

9 July 2026
Bennetts logo

Reply from Bennetts

We're glad to hear our team member was effective in assisting you. We appreciate your feedback and look forward to serving you again.

If you ever have any questions or queries, you can always contact us via our webchat service at https://www.bennetts.co.uk/ where we would be happy to answer.

Thank you, Anthony.

Rated 5 out of 5 stars

Very easy to manage

Very easy to manage. Great values

8 July 2026
Bennetts logo

Reply from Bennetts

We're so glad you found our services easy to manage and that you experienced great value. Thank you for your positive feedback; we appreciate it very much.

If you ever have any questions or queries, you can always contact us via our webchat service at https://www.bennetts.co.uk/ where we would be happy to answer.

Thank you, Anthony.

Rated 5 out of 5 stars

Request

Good price and straight forward to me who sometimes struggles online.

9 July 2026
Bennetts logo

Reply from Bennetts

We appreciate your positive feedback! We're glad you found our pricing good and our online process straightforward. Thank you for your review.

If you ever have any questions or queries, you can always contact us via our webchat service at https://www.bennetts.co.uk/ where we would be happy to answer.

Thank you, Anthony.

Rated 5 out of 5 stars

Bennett’s are a very easy to work with…

Bennett’s are a very easy to work with insurance business and their call centre staff are outstanding - quick to answer, ready to help and very pleasant to talk to; makes other bike insurance look second division. Overall I couldn’t be happier and their prices are superb

14 July 2026
Bennetts logo

Reply from Bennetts

We are so pleased to hear that you find us easy to work with and that our call centre staff are outstanding. It's wonderful to know you couldn't be happier with our service and superb prices. Thank you for your fantastic feedback!

If you ever have any questions or queries, you can always contact us via our webchat service at https://www.bennetts.co.uk/ where we would be happy to answer.

Thank you, Anthony.

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