Bella Barista - For Coffee Lovers Reviews 

9,593
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 447 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptional quality of both their coffee products and machines, often highlighting the delicious and carefully selected beans. People frequently commend the fast and secure delivery service, noting items arrive well-packed and on time. Reviewers also appreciate the knowledgeable, friendly, and helpful staff who provide excellent advice and service, making every interaction pleasant and productive. However, some reviewers noted that repair services occasionally took longer than initially estimated.

What people talk about most

Product

Consumers find product to be positive, with many praising the fantastic range of coffee machines, grinders,... See more

Delivery service

Users describe positive interactions with delivery service, frequently highlighting quick and fast delivery... See more

Service

Customers consistently note positive experiences with service, often praising the helpfulness and... See more

Staff

Reviewers highlight positive aspects of staff, consistently praising their helpfulness, friendliness, and... See more

Quality

Reviewers mention positive feedback about quality, with many praising the excellent flavor and freshness of... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I rang and spoke with Marco after viewing a review he had done on a machine which I had not seen before. He explained the pros and cons of the machines that I had already considered and gave me a few... See more

Rated 5 out of 5 stars

I luv the decaffeinated coffees. They’re so delicious and carefully chosen. Staff at Wellingborough are so friendly and chatty. No snobbery or pretentiousness at all. They just want you to e... See more

Rated 5 out of 5 stars

Bella Barista are second to none when ordering your new expresso machine. I was worried that such a heavy, expensive product could be safely transported, by courier, without damage. It arrived securel... See more

Rated 5 out of 5 stars

I have my coffee on subscription, which means I can order it as and when I want to suit my usage. I buy a kilo of beans as it is the most economical way of purchasing, keep in an air tight container... See more



Company details

  1. Coffee Machine Supplier
  2. Coffee Roasters
  3. Coffee Store
  4. Coffee Wholesaler

About Bella Barista - For Coffee Lovers

Written by the company

  • Simply put...we're passionate about coffee.
  • We sell the best coffee machines for the home and for commercial use.
  • Have you tried our coffee? We have our very own coffee roastery.
  • We roast 100% Arabica coffee fresh every week. Subscriptions are available.
  • If you're interested in starting your own coffee shop or roastery, please visit us. We have everything you need on display and in stock at our showroom.
  • We install commercial coffee machines within the midlands area. (UK)
  • UK Stockist of Rancilio, Rocket Espresso, La Marzocco, Expobar, Mazzer, Compak, Bezzera, Quick Mill, ECM, Profitec and many more.

Bella Barista was created in 2003, with the aim to simply offer high quality gourmet coffee machines for the home. With an ever expanding range and thankfully a wonderful loyal customer base, we continue to make strides forward .

From our humble online beginnings Bella Barista now has established a market reputation for high coffee quality machines at the best value. Every order is handled and packaged with loving care to ensure complete satisfaction on the day your goods are received. We want all our customers to benefit and receive great value items with a level of service that only comes from many years of experience.

Bella Barista

Written by the company

Satisfaction Guaranteed
Fully stocked Parts and Accessories *Engineer on hand for servicing and maintenance. *Large stocks of spares and able to source spares for all machines sold. *BS EN ISO 9001:2000 Quality Assured *Parent Company has supplied the commercial coffee market since 1983 Contact details. Phone: +44 (0)1933 273275 Fax: +44 (0)1933 229025 www.bellabarista.co.uk E-Mail:contact@bellabarista.co.uk ALL NEW Bella Barista coffee machines come with a 2 year back to base parts & labour warranty.* All the coffee machines we sell are based on commercial machines which benefit from a certain amount of after sales care. At Bella Barista we are fortunate with our in house division (Towability, UK mobile catering manufacturer) to be able to offer a range of skills and expertise not usually found in general coffee machine retailers. It is of continual surprise to us that people will buy machines from internet suppliers that have no provisions or inclination to offer a reasonable after sales service and we are continually asked by people that find they have a machine that is not working (not supplied by Bella Barista) if we can help, but only Bella Barista customers have access to the full Bella Barista afters sales care. Even after two years we continue to ensure you wake up to great tasting coffee each and every morning. Most often we can diagnose common problems and resolve them quickly over the phone or email. We also keep a large number of parts and accessories in stock, that's not listed on the website.

Contact info

4.8

Excellent

TrustScore 5 out of 5

10K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 21% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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4.8

All reviews

(9,593)

420 reviews in the last 12 months

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Rated 5 out of 5 stars

5/5 Stars

5/5 Stars

Faultless experience from start to finish!
I recently purchased the Profitec Go along with some of their coffee, and the entire buying experience was brilliant. Delivery was incredibly quick, everything arrived packaged perfectly, and the coffee itself is excellent.

Really impressed, would love to visit their shop in person too

22 June 2026
Rated 5 out of 5 stars

Excellent service and support!

Everything about my experience was excellent. The service was top-notch, and I have to give a special shout-out to Marko, who was super nice and incredibly helpful. I am very happy with my purchase and will definitely be returning. Highly recommended!

21 June 2026
Rated 5 out of 5 stars

Bella barista is the best coffee I’ve…

Bella barista is the best coffee I’ve ever tasted. It’s certified organic so there’s no harmful pesticides. The team are so friendly and they grind the coffee for my machine every month. I would never use another coffee and I’ve tried so many including coffee beans from other countries. Now I can make cappuccinos at home that tastes better than at a coffee shop. I’ve also had a cappuccino many times inside the shop and it’s delicious.

19 June 2026
Rated 5 out of 5 stars

Coffee from the heart

Just wanted a cup of coffee one day so we walked in and got chatting. Now we keep returning. Everyone is so knowledgeable about the coffees and how they get from grower to customer.
..... And the coffee is delicious!

18 June 2026
Rated 5 out of 5 stars

OK I'll be honest and frank.

OK I'll be honest and frank..
when dealing with an online company I expect them to be efficient, prompt, courteous and good for their word. Given that, it all to often transpires that their measure is more to be gauged by how they deal with obstacles.
I can say without reservation that Bella Barista delivers not only on the former but excells on the later with an after sales second to none.
Recommend them, hell yes. Use them again without hesitation, indubitably.

16 June 2026
Rated 5 out of 5 stars

Long time customer

Long time customer. Bought a lever machine and grinder ten years ago (still going strong), and have been subscribing for coffee for the last few years. Recently ordered new burrs for my grinder - in stock, delivered next day with some reject bean to season the burrs once fitted. Perfect. Always helpful advice too. Would 100% recommend.

1 May 2026
Rated 5 out of 5 stars

Very good experience with a warranty repair

I had a very good experience with a warranty repair. I was kept updated throughout including confirmation of the delivery to Bella Barista, and also the progress of the repair. Questions were answered promptly and goodwill was offered preemptively due to a minor delay. I'm happy with this service.

12 June 2026
Rated 5 out of 5 stars

Communication was great

Communication was great. Staff kept their word and informed me immediate once the item was back in stock. Answered all my questions expediently. Sterling service so far. The item hasn’t shipped yet as I asked for it to be delivered on the 24th of June only

11 June 2026

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