Believe Finance Reviews 

1,740
TrustScore 5 out of 5

5.0

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Rated 5 out of 5 stars

Highly Recommend - Second time using Believe. They helped me move my mortgage to a new property. They were super efficient. kept on top of Solicitors and helped keep the pace up to drive the completio... See more

Company replied

Rated 5 out of 5 stars

Micah did everything he could to assist us with our remortgage application. He found us the best deal and went the extra mile when our bank refused to certify our passports copies and a solicitor want... See more

Company replied

Rated 5 out of 5 stars

Great service from a very efficient professional and friendly team. Emily and Micah were super helpful, explained all our options clearly and helped us make the best choice for our circumstances. The... See more

Company replied

Rated 5 out of 5 stars

Dean and Emily made our remortgage process really easy. Whenever I had a query Emily always answered them promptly and ensured I understood the details at every stage of the remortgage. I would... See more

Company replied

Company details

  1. Mortgage Broker
  2. Non-Bank Financial Service

About Believe Finance

Written by the company

We've created Believe Finance to provide mortgage advice to customers anywhere in the UK to give our customers advice, guidance and support every step of the way.

Whether you're looking to remortgage, purchase your next property or building a property portfolio we will help you make a fully informed decision on finding the right mortgage or protection for your needs.

Our experienced CeMap qualified advisers are waiting to speak to you and with our 5 Star Trustpilot rating you really can't go wrong.


Contact info

5.0

Excellent

TrustScore 5 out of 5

2K reviews

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No recent history of asking for reviews

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5.0

All reviews

(1,740)

3 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Happy

Ok happy good

20 May 2026
Unprompted review
Believe Finance logo

Reply from Believe Finance

Thank you for taking the time to leave this 5 Star review.

Rated 5 out of 5 stars

Fantastic service

Can’t thank Zack and Grace enough. They made buying our first home possible when we didn’t think it would be possible. They responded quickly and always answered any silly questions we asked. Would recommend over and over. Thank you so much

2 July 2024
Unprompted review
Believe Finance logo

Reply from Believe Finance

Thank you Rebecca for the special mention to both Zack and Grace and for the recommendation. We really appreciate the time you have taken to leave this 5 Star Review.

Rated 5 out of 5 stars

Micah did everything he could to assist…

Micah did everything he could to assist us with our remortgage application. He found us the best deal and went the extra mile when our bank refused to certify our passports copies and a solicitor wanted to charge ridiculous amounts of money to certify. Micah used his initiate and came up with a plan to help us get it certified, free of charge and certified within a day. Our mortgage was settled on the day we wanted it too. Thank you for everything you did.

1 July 2024
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Reply from Believe Finance

Thank you Sarah for your lovely compliments about Micah. We are pleased to hear that you were really happy with the helpful and seamless service provided by Micah. We really appreciate the time you have taken to leave this 5 Star review of Believe Finance.

Rated 4 out of 5 stars

Believe Finance were very supportive of…

Believe Finance were very supportive of me and my husband when we reached to them upon the guidance of a friend.

29 May 2024
Unprompted review
Believe Finance logo

Reply from Believe Finance

Thank you for your review Nicky, we are really pleased you and your husband felt supported. We always aim for 5 Stars from our customers and evaluate our case managers and advisors on the star rating provided, so it would be good to know what we could have done differently to achieve a higher rating.

Rated 5 out of 5 stars

Excellent service

Excellent service. Very efficient

5 June 2024
Believe Finance logo

Reply from Believe Finance

Thank you Mr Wood for the 5 Star review of Believe Finance, we are really pleased you found our service excellent.

Rated 5 out of 5 stars

Excellent service

Excellent service. Micah was so helpful and kept us fully informed.

1 May 2024
Believe Finance logo

Reply from Believe Finance

Thank you Ricky for the 5 Star review of Believe Finance and the compliments to Micah who provided you with the excellent service.

Rated 5 out of 5 stars

Believe Finance

All the staff involved in my case were helpful and friendly. They worked out the best option for me and were available to help any time it was needed. I felt safe using their app with the security features and contact details of the staff.

1 March 2024
Unprompted review
Believe Finance logo

Reply from Believe Finance

Thank you for the lovely review of your experience with Believe and taking the time to leave this 5 Star review Debra. We are really pleased you liked the ease and security of our App.

Rated 5 out of 5 stars

remortgage

good communication during the whole process

24 January 2024
Believe Finance logo

Reply from Believe Finance

Thank you Jemma for the 5 Star review of Believe Finance.

Rated 5 out of 5 stars

Kept up to date every step of the way.

Kept up to date every step of the way. Issues with other parties but the Case Handlers at Believe did everything they could to resolve them, can't fault their friendly, professional service.

11 January 2024
Believe Finance logo

Reply from Believe Finance

We are sorry there was a few issues with other third parties but are glad our case managers provided you with great service that you were happy with. Thank you for taking the time to write a 5 star review of Believe Finance.

Rated 5 out of 5 stars

Remortgage …

I would thoroughly recommend this company to anyone wanting a top class professional service. Micah dealt with our remortgage and he was extremely helpful, informative and professional. He went above and beyond to make sure we achieved exactly what we were asking for and it wasn’t all plain sailing! This is the second time we’ve used Believe Finace and will definitely be using them should we need to in the future! Thankyou

5 January 2024
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Reply from Believe Finance

Thank you for a lovely review and for using our service for a second time. We are really pleased that you found Michad helpful and professional throughout your interaction.

Rated 5 out of 5 stars

Fantastic service

Fantastic service,
Always kept updated and everything was explained very clearly.

15 December 2023
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Reply from Believe Finance

Thank you for the 5 star review Mr Collins. We are so pleased you are happy with the service you have received.

Rated 5 out of 5 stars

Great service everything got done…

Great service everything got done online, really helpful kept me updated all the way by convenient sms updates and reminders.

5 December 2023
Believe Finance logo

Reply from Believe Finance

We are so pleased you had such a great experience and thank you for taking the time to leave a 5 star review of Believe Finance

Rated 5 out of 5 stars

Exceptional Mortgage Assistance - 5 Stars!

I had the pleasure of working with Leah from Believe, and I cannot express how grateful I am for her exceptional assistance with my property mortgage. Leah’s diligence and expertise made the entire process seamless. Her commitment to guiding me through every step instilled confidence, and I highly recommend her services. Five stars for an outstanding experience!

27 November 2023
Unprompted review
Believe Finance logo

Reply from Believe Finance

We love your review and compliments to our outstanding service. Thank you for the 5 star rating and compliments to Leah.

Rated 5 out of 5 stars

Thank You Believe

I don't know where to start, I'm still at a loss for words and the fact Believe were able to help me throughout, it still has not sunk in that I have completed on my first mortgage. The process started in March and whilst its been long-winded, and tiring we have finally got to the finish line.

I need to mention everyone who has helped me across the Journey. Dean, Emily & Micah who helped finish it off. I don't know where I would be without them. These guys were always available when I needed to get updates or needed help with explaining all the ins and outs of the mortgage to me.
It was a 5 out of 5 Service, all the way through.
Also thanks to these 3 for understanding my needs and placing me with the right mortgage.

Another Special Mention to Oliver who helped me get insurance in place, whilst showing a great understanding into my needs and placing me with the right insurance.

I could not of done this without your tremendous support throughout. All 4 are a credit to the business.

I'd also like to add that I hope everyone at Believe has a Merry Christmas & a Happy New Year for 2024!

24 November 2023
Believe Finance logo

Reply from Believe Finance

Thank you for such a glowing 5 star review of Believe Finance and compliments to not only Dean, Emily and Micah in our morrtgage team, but to Oliver to in Believe Protect who made sure you had the right level of insurance to make sure you and your home are protected in case of any unforseen event. We hope you enjoy your new home as well and in time for Christmas and the New Year. Have a great 2024 too.

Rated 5 out of 5 stars

They were very helpful and ensure the…

They were very helpful and ensure the smooth completion of my re-mortgage application. They found the correct mortgage provider for me

7 November 2023
Believe Finance logo

Reply from Believe Finance

Thank you for the 5 star review of Believe Finance Mark. We are really pleased we could help you with the right mortgage product for you.

Rated 5 out of 5 stars

Couldn't recommend believe finance…

Couldn't recommend believe finance enough they have helped me every step of the way to get a new mortgage deal they have made everything go so smoothly without me having to do much myself so it took all the stress away for me as I new they were doing it all for me. Will definitely be using again in future.

7 November 2023
Believe Finance logo

Reply from Believe Finance

Thank you for your 5 star review of Believe Finance. We are really pleased to help you with your mortgage application and taking what can be a stressful situation away.

Rated 5 out of 5 stars

The team have been very supportive…

The team have been very supportive throughout our change in mortgage.

26 October 2023
Believe Finance logo

Reply from Believe Finance

Thank you for the 5 star review. We are really pleased that you found us supportive throughout your mortgage journey.

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