Beko UK Reviews 

I have had one of their washer dryers for 3 years and I have need it fixed twice, once under warranty and now once not. Furthermore, the customer service teams are IMPOSSIBLE to work with: it takes hours of navigating AI bots, phoneline pathways and 30mins+ on the phone with someone to get the initial repair booked in. After an initial visit, the follow up appointment to fit the new parts 1 week later never turned up - no phone call, text or email to communicate - and then they would only book me in again one week later! Never buying Beko again.

I was deeply disappointed by the total lack of flexibility and basic customer service shown by Beko. We contacted them on behalf of an 80+ year old resident whose washer-dryer stopped heating properly just over 12 months after purchase—right as the initial 1-year standard warranty ended.
​Beko heavily advertises a "Free 10-Year Parts Guarantee", but because an elderly person naturally isn't tech-savvy and failed to register online within their strict 90-day window, they completely refused to offer any goodwill.
​To make matters worse, when we offered to pay for a standard engineer call-out, they refused and instead tried to push us into a much more expensive ongoing repair plan. When we asked for the specific part numbers so we could attempt a local repair, we were completely brushed off and given a generic helpline number.
​Hiding behind online registration loopholes and upselling expensive service plans to vulnerable seniors says everything about their company values. Very poor aftercare—I will not be buying or recommending Beko again.

No problems, working well.

Bought a gas cooker from a reputable supplier in Cork Ireland. Appliance delivered and connected up. Very high gas flame, engineer arrived and said that the cooker I had bought was only for natural gas. Parts ordered and seven weeks later still not delivered. I was never told that the cooker that I bought was not for LPG gas. Will never again buy a Beko product, customer care out the window.

Worst purchase ever. Spins on synthetic load, mixed load and one t-shirt. BUT will not spin a load of double bedding or a load of towels. It will spin one towel on it's own , one sheet and 2 pillowcases on it's own, one t-shirt on it's own BUT not two towels or lots of towels or a set if bedding. It is the worst thing I have ever bought.

It's the exact size that we needed.all my white goods are now Beko.

I have never dealt with such an utterly useless company in my life. We have been waiting for over a month for a washing machine repair, and not a single person at Beko can give us a proper solution.
​Here is what we’ve been dealing with:
​Property Damage: The washing machine leaked and damaged my floor.
​Incompetence: A technician has come to our home 3 times, and the machine is still not repaired.
​Insulting Compensation: They offered us a pathetic £60 compensation, which doesn't even begin to cover the stress or the damage to our floor.
​Zero Communication:We are desperate, exhausted, and completely ignored.
​Do not buy anything from Beko. The appliances are absolute rubbish, and their customer service is nonexistent.
​Plan Number: 7N40000361 (Not that anyone at Beko actually cares).

Really like the 50/50 model the drawers in the freezer are excellent.
Could do with full length shelf inside fridge door not just the bottom one for more storage.
The outside doors you leave finger marks by the handle a pain to clean them.

No real cust. service at the store (currys) but delivery was good &on time. Fridge is good no problems so far

Only just had our integrated larder fridge installed but very pleasantly surprised at its quiet running and the amount of storage available. So far it seems to be a great addition to our kitchen.

Which Best Buy and 'Great Value' built in double oven. Purchased via AO.com. It was one of the least expensive double ovens on the market. Delivery was great, fit into our new kitchen units perfectly (from Wickes), looks good in black in our kitchen, has some recycled material content and is energy efficient (which is great) and we have now used it on a few occasions. It has performed as well as our previous fan oven; the timer works down to the second and has an unstressful alarm sound; controls are turn knobs (except for timer) - these take a little bit of getting used to but it's a new piece of kit (I put something on to cook for 45 minutes on the defrost setting on my first go - should have read the instructions!)
Overall, completely happy with the purchase.

Contacted customer service as some of the clips on my spray arm of dishwasher broken off, not even a year old. Customer service said can’t send replacement parts, they said they had to send someone out and if we never purchased extra protection might be deemed our fault and they will charge £150, but if we purchased the protection right then we wouldn’t be charged . So I ordered the spare parts for £15 from espares. Will not be purchasing a Beko appliance again!

Good service next day delivery, very happy.

We purchased from Currys and we are very pleased with our fridge.

Beko washing machine BM3WT3841W. Purchased 2 days ago and already have an engineer booked for Monday. Quick cycle wash is spinning but not draining. The washing was soaking wet. Even though there wasn't much in there i had to remove items to get it to spin properly.Called curry's who wanted to do video call to see washing machine spinning. He said, great news, its spinning so its working. I said yes, because there is nothing in there. He said its because i hadn't put enough in. So why did it work when i took item out.I've since done a synthetic wash( had to watch YouTube video to work out how to get the cycle from2 hrs to 1hr) that worked. I used the quick cycle most of the time on my last becko machine but looks like im always going to have to use much longer washes now. I've had many washing machines over the years, quite a few Bekos. I won't be buying any more. I just want a washing machine that works. Also, this is supposed to be 8kg, same as my last beko. This drum is much smaller

Replacement for my previous Beko dryer. This one is much much quieter although I haven’t used it much as it’s summer. The only downside I have found so far is small items tend to clog up by the top of the filter and get stuck. On the whole a good quiet dryer.

We ordered a Beko CCFM4582W 54cm Frost Free Fridge Freezer in June 2026 as our previous Beko Fridge Freezer died in the heatwave after 15 years of service. We've now been using the new one for a month and are pleased with it overall, but we miss the ice cube tray shelf and drop-front top shelf that we had in the freezer section of the previous model. We were also slightly annoyed that the fridge only came with 3 shelves, despite it being configured for 4 shelves. Luckily we've been able to re-use one of the shelves from the old fridge! So we'd give it a score of 4.5 overall.

When our fridge freezer stopped working correctly, Beko and our appliance insurers worked together to get us another unit. Very pleased with the new one.