Terrible customer service - no way of offering repairs or replacements within the UK! I discovered the grinding mechanism stopped working 1 day after the 12 month warranty had ended and BEEM refused t... See more
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See what reviewers are saying
I have always been doubtful about the potential of domestic espresso machines to serve up drinks that can match the best from independent coffee shops but this machine has exceeded my expectations. Su... See more
I ordered 2 stove top coffee makers from Beem. They arrived on time and within the specified window. However, one of the items did not have a bag as displayed on the website. I immediately informed... See more
Very quick from ordering to delivery. Had a few issues getting the two pin plug into the supplied adaptor but then realised I was putting it in upside down. It makes a really good cup of coffee. Would... See more
Company details
Written by the company
We live for indulgence and want to show you the whole range of diverse preparation methods for coffee & tea to suit your unique taste.
Contact info
LANDMANN Ltd T/A BEEM UK, PE29 6EF, Huntingdon, Réunion
- 01480 421720
- support@beem.co.uk
- beem.co.uk
Very good value
Looked at the market for bean to coffee espresso machines and Beem proved to offer the best value machine on the market. Delivery was quick and setting the machine up wasn't difficult.
Happy with my choice.
Only issue I had was it came with a two pin continental plug.
Great Service ⭐️⭐️⭐️⭐️⭐️
Great quality and amazing customer service
Love the designs of all the products. Got sent the wrong one and Scarlett from customer services couldn't have been more helpful and arranged the correct product to be shipped straight away and swapped for the incorrect one at my door.
Would definitely recommend!
Nicely designed and functional.
Got a kettle and milk frothing machine. Both have a unique design don’t like most of the products on the market. Kettle with temperature control is important, won’t waste energy on just reheating. Nice build too. Glad with these present to myself.
Really quick dispatch and fantastic…
Really quick dispatch and fantastic quality product, absolutely made up with coffee machine 10/10
Great product
Excellent Customer Service
Excellent Customer Service. Contacted with a problem that had developed with my coffee machine. CS lady (unfortunately I did not get her name) dealt with the matter expeditiously and offered either a full refund or a replacement. I chose a replacement as I really like the machine. Customer services arranged delivery of new machine and collection of old one all within 3 days! This is how customer services should be and makes me a loyal customer.

Reply from BEEM UK
Very quick response and resolution of…
Very quick response and resolution of my issue.
Good price for this roaster
Good price for this roaster - last one failed after around 10 months of infrequent use so I hope this one lasts longer.
Quick delivery and the first roast has now been done.
Excellent service with fast delivery
Excellent service with fast delivery. So far really happy with the operation of the machine and the quality of the coffee.
I placed an order and while awaiting…
I placed an order and while awaiting the delivery, changed my mind . Contacted customer service is the support was great . I will be happy to consider buying products from this company in the future
Excellent piece of kit and so easy to…
Excellent piece of kit and so easy to use, love my coffee and get great results from my machine.
Had an issue with the delivery but was sorted in an instance due to
fantastic customer service
The best bean to cup filter machine
I’ve stuck to Beem since my first
machine. This model is even better, and makes delicious coffee.
Everything was great from start to finish.
Everything from start to finish.
Great product, great service, fast and efficient delivery.
The toaster makes amazing bagels and don't get me started on this features to the kettle.
May have to try a coffee machine next!
Makes great tasting coffee
Makes great tasting coffee. This is my third Beem filter machine, and the best so far.
Well built and roast quality beans
Faulty goods - appalling customer service
I purchased a Roast-Perfect Coffee Roaster that on first use, and subsequent use, tripped out my electrics. Appalling customer service. After two weeks customer services have yet respond to my email. Nobody answers the customer support help line.
I asked a simple question and asked the…
I asked a simple question and asked the customer service on the day the shipment was delivered, I was not at home and I wanted to know if the courier left the product in a certain place or if a human received it because I can't find the product, the request was to leave it to the shipping company to whom they delivered the shipment.
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