The delivery was as expected and the bed is amazing! I love that now I have extra storage place that is easily accessible.
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I cleared my entire schedule to wait in an empty apartment for a delivery that never arrived. Despite multiple emails with customer service claiming the driver would call me "shortly" to find a solut... See more
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Product and service of TOP quality We are customers from the Nordics, but we write in English to make sure that this company can achieve a more international market. Their product (our bed) enables u... See more
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Venus bed has a good quality and it improved my sleep quality. I think the price you pay and the value you get match very well. Delivery was smooth and supported with clear communication and inform... See more
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Company details
About Bedre Nætter
Written by the company
Alt til soveværelset, til en stærk pris
- 💬 Support døgnet rundt: Chat med os live, send en mail eller ring på +45 78 75 00 77 (hver dag kl. 08–23).
- ⭐ Kvalitet uden overpris: Vi bruger kun de bedste materialer, og springer mellemleddet over.
- 🚚 Altid gratis levering: Vi leverer direkte til din dør, uanset hvad du bestiller.
- 🔄 100 nætters prøve: Prøv din nye seng derhjemme i 100 nætter, og byt hvis den ikke passer dig.
Hos Bedre Nætter finder du alt til dit soveværelse, med fokus på senge, sengerammer og sovesofaer. Vores sortiment er sammensat med fokus på komfort, kvalitet og design, så du kan få bedre nætter – og bedre dage.
Vi er 100 % online, og det betyder, at vi kan holde priserne nede uden at gå på kompromis med kvaliteten. Du slipper for dyre butikslokaler og unødvendige mellemled. Det kan mærkes, både i prisen og i din nye seng.
Kvalitet uden overpris
Vi bruger de bedste råmaterialer, men du betaler ikke for et dyrt brandnavn. Vores senge, sengerammer og sovesofaer er skabt med fokus på komfort, holdbarhed og æstetik – og fordi vi kun sælger online, får du altid en ekstra god pris.
Gratis levering, altid
Uanset om du bestiller en hovedpude eller en kontinentalseng, leverer vi gratis – direkte til din hoveddør. Det gælder alle produkter.
Med gratis levering, 100 nætters prøve og kundeservice døgnet rundt gør vi det nemt for dig at finde din næste søvnløsning.
Derfor skal du handle hos Bedre Nætter
Written by the company
- Kvalitet
- Kvalitetsprodukter til Lavpris. Vi sælger produkter der er fremstillet af de bedste råmaterialer, men hos os betaler du ikke ekstra for brandet på produktet du køber.
- Kundeservice
- 24/7 Support, vi sidder enten live på chatten eller klar til at besvare din e-mail. Hvis du har et spørgsmål du ikke kan få besvaret kan du også ringe på +45 78750077 alle dage mellem 09-23 og vi hjælper dig videre.
- 100 nætters prøve
- Nye soveprodukter skal prøves derhjemme. I dit eget soveværelse, hvor du er tryg. Det gælder både en ny seng, en ny rullemadras, en ny hovedpude eller noget derimellem. Af den grund kommer alle vores produkter med 100 nætters risikofri prøve, så du i ro og mag kan mærke, om du har ramt plet.
- Gratis Levering
- Vi har GRATIS levering på alle produkter, selvfølgelig direkte til din privatadresse. Det gælder både små produkter som hovedpuder, men også hvis du bestiller en kontinental seng.
100 nætters prøve
luk roligt øjnene
Uanset hvad du køber, får du 100 nætter til at prøvesove dit nye køb derhjemme
Contact info
Østre Langgade 58, 8643, Ans By, Denmark
- 78750077
- kontakt@bedrenaetter.dk
- bedrenætter.dk
God søvn ændrer alt
4.0
Great
7K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 92% of negative reviews
Typically replies within 2 weeks
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Unpleasant experience
Bought a top mattress and within days I started to feel how it sank in where I slept. I’ve flipped it and it’s like the shape is now there.
I’ve wrote to customer service and they asked me to send proof. I did and apparently is not enough (you can clearly see the issue).
They won’t give me my money back and it’s just frustrating as a customer to just have to deal with it.
2 November 2025
Unprompted review
Reply from Bedre Nætter
Hi Ana,
I'm sorry to hear about your experience with one of our toppers. It is definitely not supposed to sink, however a topper will often just follow the mattress below (which may be the problem in this case). I'm not able to find any emails from you, but feel free to reach out - we have 100 nights risk-free trial, so you can always ship it back within the first 100 nights if you are not satisfied with the quality :-)
Reply from Bedre Nætter
Hi Shaun,
I'm happy to hear that you are satisfied with everything - especially your new bed :-)
Thanks for your 5 stars!
Exelent service
Exelent service. The bed arrived a little after the timeframe but got the best messages along the way. They put everything together even the headboard.
The bed is soooo good it was a Venus bed 14x200.
Strongly recomend buing from them you will have no regrets.
20 October 2025
Unprompted review
Reply from Bedre Nætter
Hi Nina-Kristin
Thank you so much for your review ✨
I am really happy to hear that you experienced excellent service, clear communication along the way and that everything was assembled properly, including the headboard. It is great to hear that you are so satisfied with your Venus bed and its comfort.
Please do not hesitate to reach out, if there is anything else we can assist you with.
Kind regards
Nanna
Bedre Nætter 🌙
Excellent quality of mattresses
Excellent quality of mattresses. Bought 2 Mayan -
Bäddmadrass 6 months ago. I don't often write reviews but I had to recommend these ones- exceptional comfort and the natural latex smells very nice. I also received good customer service in response to a couple of queries.
16 October 2025
Unprompted review
Reply from Bedre Nætter
Hi Ruta,
Thank you so much for your review 🤩
I’m thrilled to hear that you are enjoying your Mayan mattresses and that the comfort and natural latex have lived up to your expectations. I’m also glad that our customer service was able to help with your queries.
Please feel free to reach out if there is anything we can assist you with in the future.
Kind regards
Amanda
Bedre Nætter 🌙
Very pleased with my purchase
Very pleased with my purchase. The bed is nice and comfortable and fits into my rooms aesthetic and sizewise.
29 September 2025
Unprompted review
Reply from Bedre Nætter
Hi Morten,
Thank you so much for your review ⭐
I’m really happy to hear that you are pleased with your purchase and that the bed is both comfortable and a perfect fit for your room.
Please do not hesitate to contact us if there is anything we can help you with.
Kind regards
Amanda
Bedre Nætter 🌙
Reply from Bedre Nætter
Hi Stefano,
Thank you very much for your review ⭐
I am really happy to hear that you experienced our service as both quick and competent.
Please do not hesitate to contact us if there is anything we can help you with.
Kind regards
Amanda
Bedre Nætter 🌙
Intet mindre end en fantastisk seng!
22 September 2025
Reply from Bedre Nætter
Hej Maria
Mange tak for din feedback ⭐
Det glæder mig virkelig at høre, at du er så tilfreds med din seng.
Du er altid velkommen til at kontakte os, hvis vi kan hjælpe med noget.
Venlig hilsen
Amanda
Bedre Nætter 🌙
I got the Moma in boucle sofabed a…
I got the Moma in boucle sofabed a month ago. I absolutely love it!
The storage space is big enough for both a top madras and beddings.
The couch is beautiful and comfortable.
10 September 2025
Unprompted review
Reply from Bedre Nætter
Hej Karina,
Thank you so much for your review 🥳
I am so happy to hear that you love your Moma boucle sofabed and that the storage space works well for you. It means a lot to us that you find it both beautiful and comfortable.
Please feel free to reach out if there is anything we can assist you with.
Best regards,
Amanda
Bedre Nætter 🌙
Mixed experience
The process started out well. We bought the Velto sofa (27th of July) and decided to change the colour a couple of days later – which was possible and handled smoothly, so that was a positive experience. We were also aware of the 1.5-month waiting time.
However, 1–2 weeks before the delivery date, we were charged a second time for the sofa. I was told this was an error on their side, but the amount was reserved on my account, and I had to go through my bank to resolve it. That process took two weeks. When I reached out to Bedre Nætter for extra help, I was met with cold email replies, as if I was bothering them with a problem they had caused in the first place.
When the sofa finally arrived (11th of September), it was faulty – the armrest cannot be attached due to missing holes. After some emails back and forth, I was told a technician would be sent to fix the issue, but as of today we are still waiting to be contacted to arrange this visit.
The sofa itself looks nice, which is why I’m giving 3 stars. Unfortunately, the communication could have been better, and I often felt like I was disturbing them simply by asking for support on issues that originated with them.
Update 08.10.: I change to 4 stars because everything has been solved and the sofa is great!
4 September 2025
Reply from Bedre Nætter
Dear Gunnhildur
Thank you for taking the time to share your experience. I’m glad to hear that the initial ordering process and color change went smoothly, and that you like the look of the Velto sofa.
However, I’m very sorry for the issues you’ve faced with the double charge and the faulty armrest. I understand how frustrating it must have been to handle the payment reservation through your bank and to feel that our communication wasn’t as helpful or warm as it should have been.
Regarding the missing holes and the pending technician visit, I apologize for the delay and the inconvenience this has caused. We take your feedback seriously and will work on improving both our communication and service response times.
Thank you again for your honest feedback - it helps us improve. Please don’t hesitate to reach out if you need further assistance.
// Nicolai, Bedre Nætter
Great bed - happy customer
Easy to configure and order the bed from the web-site.
Good communication from Bedre Nætter from order to delivery.
Great bed - easy to assemble and super comfortable to use.
18 September 2025
Unprompted review
Reply from Bedre Nætter
Hi Jen
Thank you so much for your great review! ⭐
I’m happy to hear that the ordering process was easy and that you’re enjoying your comfortable bed. It means a lot that our communication lived up to your expectations. Enjoy your new bed!
// Amanda, Bedre Nætter 🌙
+ super service and perfect bed
+ super service and perfect bed - will easily order bed from here again!
- Took very long time to get it delivered, like 3 months after I ordered. Expected max 2 months tho.
2 September 2025
Unprompted review
Reply from Bedre Nætter
Hi Caisanne
Thank you very much for your review! 🤗
I’m glad to hear you’re happy with both the service and the bed, and that you would order from us again.
I apologize for the delivery taking longer than expected, and I understand that it was frustrating.
We are continuously working to improve our delivery times to prevent this in the future.
// Amanda, Bedre Nætter 🌙
Everything was perfect!
Everything was perfect, from the website experience to delivery, customer support, and the bed itself omg 😍.
5/5 all round for this company!
30 July 2025
Reply from Bedre Nætter
Dear customer
Thank you so much for your fantastic review ⭐
I’m thrilled to hear that everything—from the website experience to delivery, customer support, and the bed itself—was perfect. Your 5/5 rating means a lot to us!
// Amanda, Bedre Nætter 🌙
All went smoothly
All went smoothly (communication, purchase, updates, information & delivery). Would buy again.
31 July 2025
Reply from Bedre Nætter
Dear customer
Thank you so much for your review ⭐
I’m really glad to hear that everything went smoothly with communication, purchase, updates, information, and delivery. It means a lot to us, and we would be happy to help you again anytime.
// Amanda, Bedre Nætter 🌙
Reply from Bedre Nætter
Hej Dorte
ChatGPT sagde:
Thank you so much for your feedback! 🤩
I'm glad to hear everything went well, and that you're happy with both the product and delivery.
Enjoy your new bed!
// Amanda, Bedre Nætter 🌙
Alt godt og god support!
15 July 2025
Reply from Bedre Nætter
Hej Cecilie
Tusind tak for din fine anmeldelse! 🤩
Jeg er rigtig glad for at høre, at du har haft en god oplevelse - både med produktet og vores support. Det betyder meget, at du har taget dig tid til at skrive det.
// Amanda, Bedre Nætter 🌙
Intense chemical smell
This is my 2nd time buying beds from this company— the 1st time was from 4 years ago and it was awesome. But this time is pure disaster.
1. Delivery: I was home all day waiting for the delivery, and it never came — texted the online customer service— after over 1 hour communication I was told that the delivery guy was at my address and called and no one picked up— absolutely a lie— I screenshotted my phone log back to prove that no one called indeed. The person on the customer service was really kind, that’s the only reason I gave 2 stars
2. When I finally got my bed, the top mattress is horrible— i kept all windows open and aired for well over a week and it still smells off really really strong chemicals— which irritates my throat so bad that I couldn’t sleep at all—and hence I went back to the website and product labels— can’t seem to find any certifications on the product safety at all. So I ended up throwing away the top mattress to not have a negative effect on my health
13 July 2025
Unprompted review
Reply from Bedre Nætter
Hej Dora,
Thank you for taking the time to share your feedback. We're truly sorry to hear that your second experience with us didn't meet your expectations, especially after a positive first order.
We understand your frustration regarding the delivery and the communication around it. While our records showed an attempted delivery with no answer, we appreciate you providing your phone log, and we’re glad our customer service team could assist you. Your kind words about the support means a lot to us!
Regarding the top mattress: we're sorry to hear that the scent caused discomfort. Please be assured that all our mattresses are produced in accordance with applicable safety standards. As part of our effort to resolve the issue, we offered to send you a new top mattress at no cost, but understand that you declined this offer.
If you change your mind or if there’s anything else we can do to improve your experience, we’d be happy to help. We genuinely value your feedback and take it seriously as we work to improve.
// Cecilie, Bedre Nætter
Great deal!
There were some misunderstanding with the delivery, but customer service timely acted upon them and went a long way to sort everything out properly. The product is of high quality and does a great job in terms of value to money, definitely worth it!
2 July 2025
Unprompted review
Reply from Bedre Nætter
Hi Gianluca,
Thank you for your review and kind words.
We're sorry for the confusion regarding the delivery, but we're glad to hear our customer service was able to resolve it to your satisfaction. We're also very happy that you're pleased with the product's quality and value – it means a lot to us ⭐
// Mathias, Bedre Nætter 🌙
They turned things around :)
update:
I have been in contact with Mathias from customer service again after writing this review and he has reached out and been very forthcoming. I also finally received my bed and I am very happy with it. 4 stars only because it’s a pity that writing a bad review was required to get attention. But I am now quite satisfied with my experience overall, especially the bed.
—
I am quite disappointed in this company and would not recommend it to anyone. I ordered a bed more than a month in advance with a specific delivery date promised to me. Just a few days before the delivery I was informed that the bed will be 9 days delayed. As I am moving apartments and don’t currently own a bed myself, this means I will have to sleep on the floor for 9 days. Instead of trying to rectify the situation by being accommodating, the customer service is not even willing to strike the delivery fee from the price. They are not taking any accountability for their mess and say the delay is not their fault. Well, you promised to deliver a good on a set date, and now you are unable to do so, causing me quite the inconvenience. Why should I have to pay the same full price as before? Super unhelpful service, they don’t care about their customers.
30 June 2025
Unprompted review
Reply from Bedre Nætter
Hi Hannah,
Thank you for your feedback.
We’re truly sorry for the inconvenience and frustration you experienced with your delayed delivery.
The delay was due to an unexpected issue from our manufacturer, which unfortunately impacted the agreed delivery date. While it was outside of our direct control, we fully understand how disruptive this was for you – especially given your upcoming move and lack of a bed in the meantime.
Since your review, we’ve been in direct contact with you and are glad that we together found a fair and satisfactory solution to the issue.
We appreciate your openness to dialogue and thank you again for bringing this to our attention.
// Mathias, Bedre Nætter
Reply from Bedre Nætter
Hej Ole,
Det lyder til at det har været en god oplevelse hele vejen rundt - det kunne ikke være meget bedre 👏
Tusind tak for din anmeldelse og 5 stjerner.
// Mathias, Bedre Nætter 🌙
Perfect
I bought Sirius bed and it was very easy to assemble, delivered on time and the customer service was always useful
28 April 2025
Reply from Bedre Nætter
Hello Chiara
Thank you so much for your review!
I’m really glad to hear that you’re happy with your new Sirius bed, and that everything from delivery to assembly and customer service worked well for you. It means a lot to me that you had a good experience. If you ever need anything in the future, feel free to reach out 🤩
// Amanda, Bedre Nætter 🌙
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