The delivery was as expected and the bed is amazing! I love that now I have extra storage place that is easily accessible.
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I cleared my entire schedule to wait in an empty apartment for a delivery that never arrived. Despite multiple emails with customer service claiming the driver would call me "shortly" to find a solut... See more
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Product and service of TOP quality We are customers from the Nordics, but we write in English to make sure that this company can achieve a more international market. Their product (our bed) enables u... See more
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Venus bed has a good quality and it improved my sleep quality. I think the price you pay and the value you get match very well. Delivery was smooth and supported with clear communication and inform... See more
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Company details
About Bedre Nætter
Written by the company
Alt til soveværelset, til en stærk pris
- 💬 Support døgnet rundt: Chat med os live, send en mail eller ring på +45 78 75 00 77 (hver dag kl. 08–23).
- ⭐ Kvalitet uden overpris: Vi bruger kun de bedste materialer, og springer mellemleddet over.
- 🚚 Altid gratis levering: Vi leverer direkte til din dør, uanset hvad du bestiller.
- 🔄 100 nætters prøve: Prøv din nye seng derhjemme i 100 nætter, og byt hvis den ikke passer dig.
Hos Bedre Nætter finder du alt til dit soveværelse, med fokus på senge, sengerammer og sovesofaer. Vores sortiment er sammensat med fokus på komfort, kvalitet og design, så du kan få bedre nætter – og bedre dage.
Vi er 100 % online, og det betyder, at vi kan holde priserne nede uden at gå på kompromis med kvaliteten. Du slipper for dyre butikslokaler og unødvendige mellemled. Det kan mærkes, både i prisen og i din nye seng.
Kvalitet uden overpris
Vi bruger de bedste råmaterialer, men du betaler ikke for et dyrt brandnavn. Vores senge, sengerammer og sovesofaer er skabt med fokus på komfort, holdbarhed og æstetik – og fordi vi kun sælger online, får du altid en ekstra god pris.
Gratis levering, altid
Uanset om du bestiller en hovedpude eller en kontinentalseng, leverer vi gratis – direkte til din hoveddør. Det gælder alle produkter.
Med gratis levering, 100 nætters prøve og kundeservice døgnet rundt gør vi det nemt for dig at finde din næste søvnløsning.
Derfor skal du handle hos Bedre Nætter
Written by the company
- Kvalitet
- Kvalitetsprodukter til Lavpris. Vi sælger produkter der er fremstillet af de bedste råmaterialer, men hos os betaler du ikke ekstra for brandet på produktet du køber.
- Kundeservice
- 24/7 Support, vi sidder enten live på chatten eller klar til at besvare din e-mail. Hvis du har et spørgsmål du ikke kan få besvaret kan du også ringe på +45 78750077 alle dage mellem 09-23 og vi hjælper dig videre.
- 100 nætters prøve
- Nye soveprodukter skal prøves derhjemme. I dit eget soveværelse, hvor du er tryg. Det gælder både en ny seng, en ny rullemadras, en ny hovedpude eller noget derimellem. Af den grund kommer alle vores produkter med 100 nætters risikofri prøve, så du i ro og mag kan mærke, om du har ramt plet.
- Gratis Levering
- Vi har GRATIS levering på alle produkter, selvfølgelig direkte til din privatadresse. Det gælder både små produkter som hovedpuder, men også hvis du bestiller en kontinental seng.
100 nætters prøve
luk roligt øjnene
Uanset hvad du køber, får du 100 nætter til at prøvesove dit nye køb derhjemme
Contact info
Østre Langgade 58, 8643, Ans By, Denmark
- 78750077
- kontakt@bedrenaetter.dk
- bedrenætter.dk
God søvn ændrer alt
4.0
Great
7K reviews
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Replied to 92% of negative reviews
Typically replies within 2 weeks
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Great experience
The mattress is so comfy. But the thing I enjoyed the most was customer service and how are they willing to help you with instant and kind responses.
Hats off to Amanda. Amazing and helpful with my questions and requests. Thank you guys!
5 March 2026
Unprompted review
Reply from Bedre Nætter
Hello Nicolás,
Thank you so much for your lovely review 🤩
I’m really happy to hear that you find the mattress comfortable and that you had a great experience with our customer service.
It truly means a lot to hear that my help made a positive difference for you. Thank you for your kind words and for taking the time to share your experience.
You’re always welcome to reach out if we can help you in the future.
Kind regards
Amanda
Bedre Nætter 🌙
Im very happy with my bed
Im very happy with my bed. I ordered an extra storage- best decision ever! Color is way better than I expected (I didn't ordere a sample). Servis is the best. Thank you!
18 December 2025
Reply from Bedre Nætter
Hello Magdalena,
Thank you for your review 🤩
I’m so happy to hear that you’re enjoying your bed and that the extra storage was a great choice. It’s wonderful that the color exceeded your expectations and that you’re pleased with our service.
You are always welcome to reach out if we can assist you in the future.
Kind regards,
Amanda
Bedre Nætter 🌙
Reply from Bedre Nætter
Hello Robin.
Thank you for your review 🤩
I’m happy to hear that you find the bed very comfortable and enjoyable.
You are always welcome to reach out if we can assist you in the future.
Kind regards,
Amanda
Bedre Nætter 🌙
Nice product and not expencive
1 January 2026
Unprompted review
Reply from Bedre Nætter
Good afternoon,
Thank you for your review 🤩
I’m glad to hear that you are happy with the product and find it good value. We are always here if you need any assistance in the future.
Kind regards
Amanda
Bedre Nætter 🌙
Really great customer service after the…
Really great customer service after the sofa was delivered! There was two issues with the sofa and we got offered good solutions for them.
22 January 2026
Unprompted review
Reply from Bedre Nætter
Hi Evalin,
Thank you so much for your review ⭐
I’m glad to hear that we were able to help and provide good solutions for the issues with your sofa. We are always here if you need any assistance in the future.
Kind regards,
Amanda
Bedre Nætter 🌙
Venus bed with storage
Very satisfied with the Venus bed with storage. The bed is very comfortable and shapes nicely to the body. The storage part seems very strong and made with good materials. We had some problems with the delivery from the transport company as not everything came at once but customer service was very quick in solving the issue.
18 November 2025
Reply from Bedre Nætter
Hi ✨
Thank you very much for your review.
I am really happy to hear that you are satisfied with your Venus bed with storage and that you find it both comfortable and well made. It is great to hear that our customer service was able to resolve the delivery issues quickly and efficiently.
Please feel free to contact us if there is anything we can assist you with.
Kind regards
Nanna
Bedre Nætter 🌙
Venus opbevaring seng 160x200
Im so hapy i followed my guts to buy my very first bed through bedrenætter. Im totally satisfied with the product, customer service and the comfort, design and quality of the bed...!
14 December 2025
Unprompted review
Reply from Bedre Nætter
Hi Vergel
Thank you for your review 🤗
I am really happy to hear that you trusted your gut and chose us for your very first bed, and that you are fully satisfied with both the product, the comfort, the design and the quality. It means a lot to hear that our customer service also met your expectations.
Please do not hesitate to contact us if there is anything we can assist you with.
Kind regards
Nanna
Bedre Nætter 🌙
Deeply disappointed – no reliability, no urgency
I very rarely write reviews, but my experience with Bedre Nætter has been so bad that I feel I have to warn others.
I ordered a bed well in advance, with a very clear message to customer service that I needed it delivered before 20 December because I have guests coming for the holidays. Despite this, the delivery has been delayed and there has been no real effort to expedite or solve the situation.
What frustrates me the most is the poor communication and lack of ownership:
* I had to chase for updates instead of being proactively informed.
* I repeatedly reminded them about the 20 December deadline, but it doesn’t seem to have influenced how they handled my order at all.
* There was no concrete solution offered – no alternative, no real apology, just vague answers.
Based on this experience, I cannot recommend Bedre Nætter to anyone who needs a reliable delivery or decent customer support.
17 December 2025
Unprompted review
Reply from Bedre Nætter
Hi Aida,
Thank you for taking the time to share your experience. I am very sorry to read about the frustration this situation has caused, and I fully understand how disappointing it is when a clearly communicated delivery deadline is not met, especially with guests arriving.
I regret that our communication has not lived up to what you should expect from us. You should of course have been kept proactively informed, and it is not acceptable that you felt you had to chase updates or that your repeated reminders were not reflected in how the order was handled. That is not the level of service we aim to provide.
I have reached out to you directly by email to follow up on your case, take responsibility for the situation and see how we can best address it going forward.
Please do not hesitate to contact us if there is anything we can assist you with.
Kind regards
Nanna
Bedre Nætter 🌙
Reply from Bedre Nætter
Hej Christian
Tusind tak for din anmeldelse.
Dejligt at høre, at både leveringen og kommunikationen levede op til dine forventninger. Det er vi glade for.
Venlig hilsen
Amanda
Bedre Nætter 🌙
Lovely Bed and Helpful Customer Service
Nice bed and very friendly customer service. I had an issue with the delivery, but the customer service team handled it in the best possible way. Everything worked out perfectly in the end. I’m very happy with my experience.
11 December 2025
Reply from Bedre Nætter
Good afternoon,
Thank you so much for your review!
We are really happy to hear that our customer service could help resolve the delivery issue and that you are enjoying your new bed.
If you should have any questions, we are always ready to help you.
Kind regards,
Amanda
Bedre Nætter 🌙
Amazing customer service and high…
Amazing customer service and high quality products 😊
26 November 2025
Reply from Bedre Nætter
Hi Helen,
Thank you for your kind words.
We are thrilled to hear that you are happy with both our service and the quality of our products.
If you should have some questions, we are always ready to help you.
Kind regards,
Amanda
Bedre Nætter 🌙
Great Experience & Great Customer Service
We had a great experience ordering a bed from them. We needed to move the date of delivery and they were so helpful in immediately giving us another day at no charge. Between the super helpful customer service and the super comfy bed, can highly recommend :)
26 November 2025
Reply from Bedre Nætter
Hi Isabella,
Thank you so much for your lovely review.
We are really happy to hear that we could help with changing the delivery date and that you are enjoying your new bed. Your recommendation means a lot to us.
If you should have some questions, we are always ready to help you.
Kind regards,
Amanda
Bedre Nætter 🌙
Very nice website, very horrible delivery
Very nice website, but very horrible delivery services was supposed to be delivered 2 December but was delayed to 5th December. I booked for assembly of new bed, delivery and disposal of old bed. On the automated delivery email they tell you to do these things: dsv.com /da-dk/loesninger/transport/dsv-xpress-kurer/dsv-xpress-parcel/gode-raad-om-levering
I did clear the way. But you know what they don't tell you, and you have to dig in their website for that information? That you have to disassemble the old bed yourself, and they literally just collect it. Now i am stuck with a new bed that is not assembled, and the old bed and they refuse to rebook the service. It ruins the entire new bed experience.
Then the customer service said "I have immediately contacted DSV and asked them to send someone out to assemble the bed. It is correct that your old bed must be disassembled for them to take it back."
Well you know where you could have told that? in the automated delivery email no?
They also refuse to rebook the time it would take to pick up the old bed, and assemble... "because it's just not possible". Very much amazing quality of service.
Good luck with Bedre Naetter and dsv.dk as their delivery partner. Take your money somewhere else in one of those shops that have physical shops.
5 December 2025
Unprompted review
Reply from Bedre Nætter
Hi Tyrone,
I'm sorry to read that you are not satisfied with the delivery experience. It is correct that you need to disassemble the bed if the drivers from DSV is supposed to take it with them - we state this in our delivery terms online. However, I'll look into why DSV is not stating it in their delivery instructions - naturally it should be mentioned in there as well.
However, I'm happy to see that you have arranged a new pick up of the (now) disassembled bed with my colleague - and that we have also refunded you the amount for assembling your new bed :-)
Once again, i'm sorry to hear that you are not fully satisfied with the delivery. I hope that the quality of the product itself will turn it into a good experience after all. If you need help with anything else, feel free to reach out, we will be happy to assist :-)
Reply from Bedre Nætter
Hi Valeria,
Thank you for your review. I'm glad to hear that everything worked out perfectly - and that you are satisfied with your order :-)
I jist moved to DK from Australia and…
I jist moved to DK from Australia and bought this bed on a recommendation from a colleague. Overall not so great with the whole delivery hassle and no assembly service.
Products were delivered on the curbside while payments were made deliver inside the flat.
I received two single mattress for a king bed? Not sure why and weird matress topper and weird look at the end. I am sure you can go for better options on the market with the same proce range. Not recomended.
17 November 2025
Reply from Bedre Nætter
Hi Cem,
I'm sorry to hear about the issues regarding your order. You are, off course, not supposed to pay for a service that you haven't received. Will you please send us an email on kontakt@bedrenaetter.dk with your order number? Then my colleagues will make sure that the fee for carry-in is returned to your account.
The mattress is supposed to be delivered as two single mattresses gathered in one big cover - that's how all our beds are designed. There are many reasons for this; first and foremost because it will prevent that the mattress ends as a hammock after short use. Secondly it gives you as a customer a higher level of flexibility in terms of having two different firmnesses in the same mattress (e.g. if there are weight differences between the users).
I hope that this adds some clarity about the design of the bed. Please get back to us in terms of having the service-fee returned. We will be more than happy to do that. And, once again, I'm really sorry to read that you are not completely satisfied (yet). I hope that the comfort of the bed will compensate for the bumpy start of your Better Nights experience.
If we can help with anything else, please let us know.
Absolutely awesome products and…
Absolutely awesome products and outstanding customer service. My bed even got delayed for few days and they sent an extra pair of sheets due to the small inconvenience.
Really love the brand, got a coach and bed from them and couldnt recommend them more!
14 November 2025
Reply from Bedre Nætter
Hi Milagros,
Thanks for your 5 star review - I'm really happy to hear that you are satisfied with everything. Also despite a short delay :-)
Reply from Bedre Nætter
Hi Haci,
Thank you very much for your 5 star review and your trust in our products :-) Have a good day!
The worst bed I have ever bought
The worst bed I have ever bought. Makes noises with the slightest move, mattress too soft even thought I bought the extra hard one. Customer support keeps suggesting self to-do ideas that do not work. They don’t bother to send someone over to look at it.
23 November 2025
Unprompted review
Reply from Bedre Nætter
Hi Ljupcho,
I'm sorry to hear about your experience so far. Regarding the issues at hand, I can see that my colleagues have offered you several possible solutions - in order to solve it in a satisfactory way for you. If none of the solutions provided solves the problem, we will have to take another look at it (we are not just going to leave you hanging).
Even though your order is a couple of years old it is off course not supposed to make loud noises. I can see that you are currently mailing with my colleague and I'm confident that you'll find a solution!
Well our experienced wasn't good!
Well our experienced wasn't good!! First of all we are aware that delivery would take a month.
After 1 month waiting we got e-mail that it would be partial delivery without stating what is missing. Secondly, when the delivery personnel came they are somewhat in a rush that they made accident by destroying the ovia cover beige so that was really disappointing!! After a month waiting, we are still not able to use our bed.
Third these delivery personnel never reported the incident. Luckily my husband contacted bedre nætter asking when they are able to deliver the “ovia cover beige” and sad to say we need to wait another 2 weeks!!! And status of the cover? We are still waiting….
So all in all very bad experienced! I don't think we can recommend this company to anyone!!!
Suggestion for improvement:
1. It would be nice to state in email which part of bed are missing or not part of delivery.
2. It would be nice if delivery personnel could send a message with their expected delivery time.
29 October 2025
Reply from Bedre Nætter
Hi Robie,
Thanks for your review and constructive feedback!
I'm sorry to hear about your experience - that's for sure not how we want our customers to be left hanging.
I'll look into if we can state which part of the order is missing when we inform about delays - and see if we can make that process more smooth for future customers.
Regarding suggestion 2; our delivery personnel should already send a text approximately 30 minutes before arrival. I'm sorry if you haven't received one, but it should be mandatory for the delivery company.
I can see that you have been in recent contact with my colleague, Mathias, and that you have been compensated for the process. I hope that you will be more satisfied with the process going forward :-)
Once again, thank you for your honest feedback.
Excellent quality and seevice
11 November 2025
Unprompted review
Reply from Bedre Nætter
Hej Jørn,
Thank you for your 5 star review - it means a lot :-)
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