Pestcos: Bed Bugs Gone Reviews 

205
TrustScore 3 out of 5

2.9

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Rated 1 out of 5 stars

The company came out on the 7th of January for a heat and chemical treatment. Advised by sales team that the work was guaranteed, in the morning the technician called in sick and I had to wait until... See more

Rated 1 out of 5 stars

Presurred into signing disclaimer which came through on my phone Pages of words too small to read. Now I know why..... My slatted blinds in 2 rooms completely ruined in the heat despite the man s... See more

Company replied

Rated 4 out of 5 stars

The operatives came out twice to deal with rodents in this old house, and correctly identified that the mice had been superseded by a rat. After the second visit, the activity seemed to have disappear... See more

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Rated 5 out of 5 stars

Swift response to request for visit (next day). The operative that attended carried out a thorough check of property and made suggestions around addressing points of entry etc. baited the area of act... See more

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Company details

  1. Pest Control Service

Information provided by various external sources

Bed Bugs Gone take pride in being the South East's leading company in specialist Bed Bug Eradication. Our services range from the traditional chemical to the revolutionary heat treatment offering Sniffer Dog services and alternative organic solutions. We are insured, certified and accredited up to the highest of industry standards so you can ensure we are the right company to help with your pest control problem, in London and the south east. Our team of 100 and counting are all experienced and very knowledgeable and our flexible management and employee benefits mean that we keep our good staff and attract the best people in the industry. Why not give us a call about your Bedbug problem today.


Contact info

2.9

Average

TrustScore 3 out of 5

205 reviews

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2.9

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(205)

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Rated 4 out of 5 stars

as good as can be expected

These little beasts are a nightmare. They prefer women and babies - how cowardly is that. May they crackle and burn. I have had heat treatment and then a chemical treatment and now they've re-appeared - again - admittedly not the plague proportions as previously. If you're going to set yourself up as a company and charge over 800 quid to deal with these vermin then you should be prepared to take responsibility. By and large this company does - with minor complaints so far.
They took my 1/2 payment by c/card and then took the rest after the first heat treatment without my authority . I don't think the c/card company would be too pleased about that for a start - retaining customers' security number etc. I emailed a manager about this but - no reply.
I also must admit that another company i phoned to do the same thing wanted about 1300 quid so I guess 800 has got to be ok!
It can be almost impossible to get thru by phone sometimes- I even saw the technician holding on for 10 mins trying to get thru.
The problem with these little critters is that they run like mad to the nearest vent/duct whatever when they feel the heat. I think that's why they need the chemical treatment as well. Supposedly the heat gets rid of the eggs as well? In any case I'll keep you posted if they are finally eradicated.

2 October: They're back again. v depressing. Ill phone tomorrow to see what they say.
12 Oct: I must give this company credit: They were quick off the mark and came for a respray - i didn't even know they had been. I don't want to get the technician into trouble but he said that we needed a reheat! The bad news is my tenants of 6 yrs have had enough and leaving. I wish a grown man was allowed to cry.
On the positive side i intend to strip the whole flat - even wallpaper.

May 2020: Stripped the lot- re-plastered even. 5K. Cant really say what the remedy was but they're gone - phew. Can you imagine if we got those little b's in lockdown. Hope Im not tempting fate - I am so grateful theyre gone. They really were a nightmare.

5 September 2018
Unprompted review
Rated 5 out of 5 stars

We did not have any bed bugs removed we …

We did not have any bed bugs removed we had a new mattress delivered. But the service for this was second to none with constant communication throughout from the delivery drivers prior to delivery. The Customer Service Team at Panther were also very helpful.

10 October 2017
Unprompted review
Rated 5 out of 5 stars

Wasp nest eradication.

Wasp nest eradication.
JGpestcontrol came the same day as I contacted them and dealt efficiently with the wasp nest. I have checked today as asked, seven days after the eradication, and there is no sign of wasps in the garden.

27 September 2017
Unprompted review
Rated 3 out of 5 stars

Inefficient arrangements ....

Actual treatment for hornets has worked so far .......
But I gave a lower mark because I was booked for noon to 5 and no one turned up. I made three phone calls in this time, none were made to me. A fourth call resulted in the co rep, who was,v nice, turning up at 8pm to deal with a nest on top of a two storey flat roof in the pitch dark. I was not happy - and neither was he, so he went away and came back the next day. The only call I got the whole day was from Jack, just before 8 saying he couldn't find the house. I would have given a higher mark if it hadn't been for the terrible organisation. I was given a small discount for the inconvenience. I could have spent that wasted afternoon on some important work.

25 September 2017
Unprompted review
Rated 5 out of 5 stars

We had a bad wasps nest just above the …

We had a bad wasps nest just above the bedroom window, e mailed my details late Saturday night, received a phone call early Sunday morning and an appointment was made for Monday afternoon. Very pleased an hour after the treatment had been done all the wasps had gone. Would recommend this company.

25 September 2017
Unprompted review

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