We had are super king size bed today and it so beautiful I would recommend them to anyone and deliver on time as well and we’ll worth the money there are some genuine people about many thanks mr x mis... See more
Bedsense
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See what reviewers are saying
I was so apprehensive about ordering the furniture for my new house online as you never know what to really expect. I am so relieved and thrilled at how excellent our beds from Bedsense have turned o... See more
Quality and comfort of bed is good. Look Great! Pity about the lack of communication and limited delivery dates, only in area every 2 weeks. The time for delivery before ordering is shorter than... See more
I ordered a Divan Base and Headboard and It was delivered earlier than expected on the 11th January without any problems. I got delivery updates via email so I knew when to expect my delivery, and on... See more
Company replied
Company details
Written by the company
Bedsense are a family run business with the vision to provide high quality Beds and Mattresses at competitive prices. A committed team with over 15 years of experience, our upholstered bed frames are manufactured with quality at the heart of the company.
Contact info
Colne Valley Business Park, HD7 5QG, Huddersfield, United Kingdom
- Sales@bed-sense.com
- bed-sense.com
People also looked at
The bed was sent within the time frame…
The bed was sent within the time frame and when i did e mail them the responded quickly.
5 September 2022
Good service from purchase to delivery…
Good service from purchase to delivery to assembly. Even though there is a charge for assembling the beds, it was worth it. The guys at red hard working.
27 August 2022
Stay away from this company
Stay away from this company. Sent a scratched head board and a dirty mattress. Took 2 weeks to collect, and I still have not received a refund after numerous emails, still nothing. It has delayed me moving into my new home.
6 August 2022
Unprompted review
Reply from Bedsense
Hi Karis,
We appreciate all feedback.
Really sorry for any inconvenience caused. We are focused on providing great quality products and ensure customers are satisfied with the product and service. Unfortunately, rarely items can be damaged in transit via a third party courier company and we have quality checks at various stages to ensure this is minimal.
We know you received a full refund for your order and we offered replacement of the product.
We would appreciate if you could take a moment to update your feedback to reflect the complete outcome.
Many thanks,
Bedsense
Great product, delivery issues
Good quality product and great value for money. However, delayed delivery. Initial delivery date was cancelled 12 hrs before due. Finally delivered one week later than expected which was disappointing. No issues with product however.
31 July 2022
Excellent service
Excellent service. Ordered small double bed. Lovely bed. Gas lift rod side was wrong size but team was very helpful and replied to my all queries before and after purchase very quickly and shipped replacement part soon after request.
2 July 2022
Ambassador bed
Ordered an ambassador bed. Arrived in 10 working days. Absolutely amazing. I was a bit sceptical about ordering from somewhere I didn’t know, but I’m ever so glad that I did. Thank you BedSense!
26 June 2022
10/10
Perfect! Absolutely delighted with the bed and mattress, great quality. Exactly how I envisaged it. Placed the order, arrived on time and great service.
Really pleased!
14 June 2022
Unprompted review
Lovely bed.Very easy to put together…
Lovely bed.Very easy to put together service was great, delivery was great,very happy with the service thankyou.
10 June 2022
me and my partner just love the design…
me and my partner just love the design of the bed plus the mattress is so comfortable
6 June 2022
Comfy bed, customer service could be better!
Quality and comfort of bed is good. Look Great!
Pity about the lack of communication and limited delivery dates, only in area every 2 weeks. The time for delivery before ordering is shorter than they tell you afterwards.
Felt like a pest trying find out process and when the bed was getting delivered.
1 June 2022
The bed is beautiful
The bed is beautiful. Very good quality as described.
Customer services was excellent when I thought I had a missing part they called and talked us through it. Would definitely recommend
18 May 2022
Disregard the negative comments. A trustworthy company.
Purchased a double mattress for my daughter who had been complaining of a back pain constantly especially when she used to wake up in the morning. I found out about bedsense from someone I knew. I was skeptical at first but decided to go ahead disregarding the few negative comments. The mattress arrived on time at the appointed date. The delivery guy was kind enough to take it to the bedroom. The quality is very good and we took turns in trying it out. Really pleased.
My daughter now sleeps pain free. Nothing is more precious than your spine so we have decided to gradually replace all our mattresses. Only 2 left to buy one of which will be a super king size.
I would highly recommend this company.
15 May 2022
Unprompted review
Wouldnt recommend’ the bed came with no…
Wouldnt recommend’ the bed came with no instructions and there was one nut missing which we had to go out and purchase another one. Not only this but the bed frame the holes did not match up meaning we had to drill our own holes in the metal frame to enable it to all fit together and the spanner they sent did not fit the nuts provided
15 May 2022
Reply from Bedsense
Dear Customer,
We're really sorry to hear about your experience. The instructions are usually packed with the headboard of the bed, if in the rare event this was missing we could have quickly sent the instructions over via email.
We’re unable to locate an email from yourself to give us the opportunity to ensure you are satisfied with the product and service received.
We can understand the inconvenience that may have been caused and we would like to ensure you have been satisfied by our product and service, so please feel free to contact us on either Sales@Bed-Sense.com or Info@Bed-Sense.com.
Kind Regards,
Bedsense
Excellent bed
Love the bed very good quality excellent, looks fabulous, really pleased 👍 I did also purchase a blanket box which again very good quality, however, it was missing two buttons and did have a screw hole in one side, but I got in touch with bedsense who quickly sent the replacement buttons but did not address the screw hole.
2 May 2022
Great customer service
Great customer service. Very sturdy and the finish is fantastic. Great delivery service too. Had text messages and emails to confirm the delivery day and then time slot. Was called by the driver an hour before to check we were at home. Absolutely in love with the bed! Highly recommend!
23 April 2022
Unprompted review
Reply from Bedsense
Thank you for your Feedback!
Can’t fault the quality and price!!
Quality of Ottoman Bed is amazing, mrs loved the bed as it was a surprise for her!
Would definitely recommend!
23 April 2022
Unprompted review
Reply from Bedsense
Thank you for your Feedback!
Poor service they don’t even have a…
Poor service they don’t even have a customer service team which makes it very difficult for them to understand the distress and inconvenience caused. Ordered a bed one of the item was missing they then tried to blame it on the third party courier instead of taking responsibility better to pay extra and go with a known company like Amazon dreams
22 April 2022
Reply from Bedsense
Dear Customer,
We're really sorry to hear about your experience. I believe you had an incorrect item delivered by the courier company and taking responsibility the customer service team immediately arranged for the delivery of the correct item. Also, we most definitely have a customer service team available who can be contacted on either Sales@Bed-Sense.com or Info@Bed-Sense.com.
We can understand the inconvenience that may have been caused and we would like to ensure you have been satisfied by our product and service, so please feel free to contact us on either Sales@Bed-Sense.com or Info@Bed-Sense.com.
Kind Regards,
Bedsense
Boujee Bed On A Budget!!!
Boujee Bed On A Budget!!!
Love love this splendid piece, oozes luxurious style yet comfortable, beautiful and my favourite!
Thank you!
19 April 2022
Reply from Bedsense
Thank you for your Feedback!
Reply from Bedsense
Thank you for your Feedback!
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