I love the fact that my orders arrrive on time, if not early. I appreciate being contacted if an item isn’t immediately available, which is rarely. I then am offered an alternative, like getting two 0... See more
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Heaven was awesome to speak with. She kept me updated concerning my order . She also called the distributor to find out what was happening with their brand. I was satisfied every step of the way and i... See more
We have ordered some products from beauty store Depot since January 26, and payment via credit card almost instantly. Called the company in mid of February (3 weeks later after ordered placed) someo... See more
I've always had a good experience ordering from Beauty Store Depot. This time, I placed my order on Feb. 16th, my credit card was charged. Today is March 15th and it still hasn't been shipped. T... See more
Company details
Information provided by various external sources
Our Story Founded in 2005 with over 20 years experience in the beauty retail market and the intention of offering beauty gurus a place where they can find expert advice on the products they love most while getting the best price online. With education, product knowledge, and personalized customer service as the top of the list of our ideals, beautystoredepot has positioned itself as a worldwide leader in online beauty retailers. What Makes Us Different? Superior customer service with a personalized approach - you're not just another customer, you're our customer. Lowest price on all 4000+ products - 120% Low Price Guarantee Education for our customers - we want you to make the right choice, and we can help Most respected and trusted brands available - we only offer the best for our customers We believe that through the years we have not lost sight of our original commitment and continue to pursue excellence and your satisfaction. We are glad you found us and we are here if you need us. Contact us anytime with questions about products, what will work best for you, or just talk about beauty products and our experiences. Happy Shopping!
Contact info
5446 HWY 290 Ste 309, 78735, Austin
- 5124959457
- customerservice@beautystoredepot.com
- beautystoredepot.com
2.9
Average
3K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
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My "Go To" for skincare
I have been buying skin care from beautystoredepot for several years. Great customer service, best prices anywhere! Agents are knowledgeable, answer inquiries regarding shipping, etc.
29 September 2022
Great products from which to choose and…
Great products from which to choose and delivery is prompt. A go-to source for quality and variety.
19 October 2022
Everything I got it’s for Christmas…
Everything I got it’s for Christmas and I love it. Good material and decoration will enjoy more at the holiday season.
30 September 2022
Great service!!
26 September 2022
Great customer service
Great customer service! The phone call and voicemail from Eileen Andrews was completely unexpected when my order could not be filled. It is an uncommon experience in today’s retail world.
16 September 2022
My order is still lost and didnt receive
12 September 2022
No Problems
The store has everything I usually buy, no problems ordering and everything arrived in good shape.
1 September 2022
Great products and customer service.
11 September 2022
Bad experience
I have a bad experience regarding my order I try to contact the company I try it 3 times and no luck I leave a message and they did not even call me back
29 July 2022
Great products at a good price with…
Great products at a good price with fast delivery.
14 September 2022
I called twice to ask about my order…
I called twice to ask about my order and my calls were not returned. Otherwise very good.
19 September 2022
Left wondering
Ordered product on 8/26 and received confirmation. Re ei Ed an update on my order on 9/8 that my money was refunded. No explanation
26 August 2022
It took over two weeks for me to get my…
It took over two weeks for me to get my order. And when I inquired about it I was told that they were short on staff but would then expedite the shipping for me. It still took days before I got my order.
29 August 2022
Still waiting for your delivery
I am still waiting for your delivery. UPS states that delivery was made on 9.20.2022 at2:54 pm. However, I normally pick up my daughter at 2:40 and when I returned about 2:55 I did not see a package at my door. UPS may have left it with the mailbox up front which is not very secure since the mailbox at the front of the apartment is visible to a lot of foot traffic.
21 September 2022
I really like the is clinicals products.
20 September 2022
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