Beauty Base Reviews 5,770

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 602 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the excellent prices, often finding products significantly cheaper than elsewhere, and appreciate the wide selection of items available. The delivery service is consistently highlighted for its speed and efficiency, with many orders arriving quickly and within the quoted timeframe. Reviewers also commend the careful packaging, ensuring products arrive well-protected and in perfect condition, and find the ordering process on the website to be clear and easy to navigate. However, some customers experienced issues with delivery, including missing parcels and delayed dispatch, leading to poor communication and a lack of resolution. Additionally, a few people received products that were either leaking, damaged, or not as expected, with some reporting difficulties with customer service regarding refunds for these items.

What people talk about most

Product

Consumers generally express satisfaction with the products, often highlighting great prices and authenticity,... See more

Delivery service

Users describe positive interactions with delivery service, frequently praising the speed and efficiency of... See more

Price

Clients share positive opinions on price, with many reviewers consistently finding products significantly... See more

Order

Reviewers mention positive feedback about their orders, with many finding the ordering process quick, easy,... See more

Service

Customers consistently note positive experiences with service, often describing it as excellent, great, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Beauty Base was one of them ads that popped up on Instagram, so you’re always a little apprehensive. Fear not however, they dispatched and delivered within two days! Item was well packaged and much ch... See more

Rated 5 out of 5 stars

I am a happy customer and also a returning one at that. I'm always dubious when it comes to getting great deals online and I like to think I have the edge on being safe, but you never can be sure. Wel... See more

Rated 5 out of 5 stars

The delivery arrived within the tome and date quoted. The free gift and sample was lovely. Maybe a same idea would be over certain amount Maybe give more free samples especially for customers who are... See more

Rated 5 out of 5 stars

Really good offers on a lots of items & speedy delivery. A very happy customer. Thank you so much beatybase. I will definitely buying from beautybase again.


Company details


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4.7

Excellent

TrustScore 4.5 out of 5

6K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

How this company uses Trustpilot

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Rated 1 out of 5 stars

Disappointed customer

As you can see, I ordered something from beauty base 29th of December if she’s now the 9th of January and I still have not received my goods so I would either like a refund or to resend the goods that I ordered please notice that the address that they are going to is different to the billing address

29 December 2025
Rated 5 out of 5 stars

Excellent company great product…

Clear and easy to order from the website. Excellent delivery and packaging. Daughter delighted with this perfume. I was pleased with the price and the free sample! Quality was excellent will definitely use Beauty Base again.

4 December 2025
Rated 1 out of 5 stars

The ordering process was seamless but I…

The ordering process was seamless but I do not think that the perfume I purchased from them is legitimate. It does not smell the same as it does on me when I spray it from reputable store. The packaging looked cheap & on the bottle the jimmy Choo logo did not have a gap in between those word. The whole quality of the item is suspect to me.
I should’ve known there was a problem as another item in this order had the seal already broken, this item was cheap and they have said that they will refund this. Sadly, I’ve only just checked the perfume and saw all the discrepancies.
I can now NEVER, order from this company again

12 December 2025
Unprompted review
Rated 5 out of 5 stars

First Purchase

I hadn’t used Beauty Base before but saw a perfume that my granddaughter likes so decided to buy it from them. It was so quick and easy to order and the delivery was very quick. I would definitely buy from Beauty Base again.

2 December 2025

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