Quite pleased with most items as they are as advertised. No tarnishing, no black lines on my skin, no issues. Ordered a few different items as gifts and for personal use, they're almost all great - wi... See more
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I had a wonderful experience with beautiful Earth , I recently had a concern with my order, and their customer service team went above and beyond to help me resolve it quickly and professionally.
They were responsive, understanding, and genuinely cared about making things right. Throughout the process, they kept me informed and ensured I was completely satisfied with the outcome.
It’s rare to find a company that values its customers this much, and I truly appreciate all the effort they put into helping me. Thank you to the entire team for your exceptional service. I highly recommend beautiful earth to anyone looking for beautiful jewellery backed by outstanding customer care.

Reply from Beautiful Earth
Ordering was easy. The jewellery arrived in good time and was exactly as described. I am very happy with the quality and will, no doubt, order more.

Reply from Beautiful Earth
Top tier—Responsiveness, tone, willingness to problem-solve, and quality of jewelry!

Reply from Beautiful Earth
I had a few suggestions regarding delivery in Italy and customer service was very friendly and helpful. Also the pieces I ordered are stunning and I got a great deal with the Summer Box!

Reply from Beautiful Earth
All the jewellery is beautiful. Amazing quality and can wear all the time. Quick delivery too and beautifully packaged! Will definitely be ordering again.

Reply from Beautiful Earth
Absolutely rubbish, the jewellery is supposed to be gold for the price, it’s definitely not.
I saw the exact same jewellery on SHEIN and the price was much cheaper on SHEIN.
Very disappointing that I paid double the price for what I got.
Can’t even send it back as I’ve worn it, will never purchase again.

Reply from Beautiful Earth
I had met the brand online through ads; tbh, I was hesitant to complete my order. I did the order, and I don't regret it at all. When the order arrived, it was a great experience. I enjoyed the all-inclusive packaging that Beautiful Earth dedicated to it. So far, the collection I got is in good condition, even after being exposed to water. I do recommend the brand and the products.

Reply from Beautiful Earth
Beautiful pieces. I wear them everyday. Items with pearls have worn off with everyday use but the other items without any gems have been long lasting. Highly recommend!

Reply from Beautiful Earth
Positive experience! I had some issues with tracking the package, but customer service immediately responded and assisted me every step of the way. The jewelry I received are very beautiful, exactly what you'd expect from their website and at that price. I only had one problem with a ring. Customer service immediately resolved the issue. I must say, they're very efficient and professional, and I wasn't expecting that. Now all that remains is to see if they'll truly stand up to time, wear, and humidity. But for now, I'm happy and I think I'll buy again. :)

Reply from Beautiful Earth
Great service and presentation! The rings are little bronzer than gold but all great pieces that I love to wear

Reply from Beautiful Earth
I ordered a bundle and I loved the box it came in! I’ve been mixing and matching my jewelry and I’ve gotten tons of compliments.

Reply from Beautiful Earth
I ordered few pieces to try as I was looking for some daily dainty jewellery. I loved it and wore them everywhere, housework, gym, swimming. Even purchased few more as a gift for my girlfriends.

Reply from Beautiful Earth
This company is a scam
I ordered 2 boxes with them. Some earrings I wanted were sold out so I started to look online if I could find them somewhere else. What I found is every piece of jewellery this company sells are on online shops such as SHEIN, Temu or Amazon for only a few £ cents or £1. On their website they advertise they don’t inflate prices and sell at the real price; they also pretend to be British. It’s obviously untrue.
Of course I requested a refund as soon as I found out. I then received an automated reply with a link to return an order. I followed the link and did everything it asked me to do. I then clicked on “confirm” but the next page showed “404 page not found”.
I emailed the customer service on Monday asking them for return labels, today is Saturday and I haven’t heard back from them.
This company is a scam. They buy very low quality jewellery for £1p and sell the same item on their website for over £20 pretending there’s a discount. So let’s be clear here, I will not pay to return a £45 box that should have cost me £5. I have no time nor money to waste on this matter.

Reply from Beautiful Earth
Well made jewellery good communication fast delivery

Reply from Beautiful Earth
Good quality and doesn’t irritate my ears like plated gold does.

Reply from Beautiful Earth
The jewelry is very beautiful and cheap
However, it is no way or shape waterproof. Both my find and necklace lost all color within a few weeks, and the necklace also quickly lost pearls

Reply from Beautiful Earth
really gorgeous pieces. I wear them while swimming or doing sports. Also in the shower and i reallz have to say the quality is extremely good!! Will definitely order there again soon. :)

Reply from Beautiful Earth
The customer service is quick and amazing, and so is the quality of the products. I was a bit skeptical as I've never had jewelry that hasn't tarnished, but Beautiful Earth gives quality performance! Very happy :)

Reply from Beautiful Earth
I love the detail in the pieces received
Thank you I’m waiting to try it in the summer

Reply from Beautiful Earth
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