Beautiful Earth Reviews 

2,021
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Considering 558 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the jewelry, noting that pieces are beautiful, do not tarnish, and are suitable for sensitive skin, even when worn continuously in water or during activities. The customer service is frequently highlighted as excellent, with many people appreciating the helpful, friendly, and quick support for exchanges and lost orders. Reviewers also found the ordering process easy and appreciated the fast delivery and thoughtful packaging. However, some customers also noted concerns regarding product appearance and durability, with certain gold items appearing cheap, having an orange hue, or breaking and tarnishing quickly. Additionally, a few people mentioned longer than expected delivery times and expressed confusion about the actual origin of shipments.

What people talk about most

Product

People report positive experiences with product, with many customers praising the beautiful designs and high... See more

Quality

Users describe positive interactions with quality, with many reviewers praising the durability and appearance... See more

Order

Customers consistently note positive experiences with order, with many expressing satisfaction and reordering... See more

Customer service

Consumers find customer service to be positive, with many reviewers describing it as amazing, excellent, and... See more

Delivery service

Customers had positive experiences with delivery service, frequently praising fast shipping and timely... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Quite pleased with most items as they are as advertised. No tarnishing, no black lines on my skin, no issues. Ordered a few different items as gifts and for personal use, they're almost all great - wi... See more

Company replied

Rated 5 out of 5 stars

I have placed many orders with beautiful earth, I’ve bought my bridesmaids jewellery and my own to wear on my wedding day. Everything I’ve received has looked beautiful, felt good quality and arrived... See more

Company replied

Rated 5 out of 5 stars

Fantastic website at very affordable prices! I was so skeptical at first about making a purchase thinking the offer I got was too good to be true. I also had to email the team about a status... See more

Company replied

Rated 5 out of 5 stars

I took a chance on beautiful earth and was greatly impressed - not because I didn’t believe in them but the current state of our economy makes me think I’ll pay a lot of money for cheap services and g... See more

Company replied


4.4

Excellent

TrustScore 4.5 out of 5

2K reviews

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No recent history of asking for reviews

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4.4

All reviews

(2,021)

583 reviews in the last 12 months

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Rated 5 out of 5 stars

A Company That Stands Behind Its Products

I had a wonderful experience with beautiful Earth , I recently had a concern with my order, and their customer service team went above and beyond to help me resolve it quickly and professionally.
They were responsive, understanding, and genuinely cared about making things right. Throughout the process, they kept me informed and ensured I was completely satisfied with the outcome.
It’s rare to find a company that values its customers this much, and I truly appreciate all the effort they put into helping me. Thank you to the entire team for your exceptional service. I highly recommend beautiful earth to anyone looking for beautiful jewellery backed by outstanding customer care.

9 June 2026
Unprompted review
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Reply from Beautiful Earth

Hi Jass,

We're truly delighted to hear that you had such a positive experience with our team. While we're sorry there was a concern with your order, we're so glad we were able to resolve it quickly and make the process as smooth as possible for you.

Your kind words about our customer service team are deeply appreciated, and we'll be sure to share them with the rest of the team 💛

Thank you again for your trust, support, and recommendation. We're so grateful to have customers like you, and we look forward to serving you again in the future ✨

Rated 5 out of 5 stars

Quality Jewellery

Ordering was easy. The jewellery arrived in good time and was exactly as described. I am very happy with the quality and will, no doubt, order more.

21 June 2026
Unprompted review
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Reply from Beautiful Earth

Hi Dorothy,

Thank you for your support, and we're so excited to hear you'll be ordering more in the future! We can't wait to have you back again soon! 💕

Rated 5 out of 5 stars

Top tier—Responsiveness

Top tier—Responsiveness, tone, willingness to problem-solve, and quality of jewelry!

20 June 2026
Unprompted review
Beautiful Earth logo

Reply from Beautiful Earth

Hi Patrice,

Wow, what an incredible compliment 💖

Thank you so much for your kind words and support. We're thrilled you've had such a positive experience with both our team and our jewellery 😊

We can't wait to have you back again soon!

Rated 5 out of 5 stars

Great jewellery and customer service

I had a few suggestions regarding delivery in Italy and customer service was very friendly and helpful. Also the pieces I ordered are stunning and I got a great deal with the Summer Box!

19 June 2026
Unprompted review
Beautiful Earth logo

Reply from Beautiful Earth

Hi Lucrezia,

We're delighted to hear that our customer service team was able to assist you with your delivery suggestions for Italy and that you found the experience friendly and helpful ✨

And we're even happier to hear that you love your jewellery! 😊 The Summer Box is such a fun way to discover new pieces, so we're thrilled you were able to get a great deal and enjoy your selections.

Thank you again for your support, and we hope you continue loving your beautiful new pieces 💕

Rated 5 out of 5 stars

Beautiful item

Beautiful item

1 June 2026
Unprompted review
Beautiful Earth logo

Reply from Beautiful Earth

Hi Ryan,

We truly appreciate your support and hope you continue enjoying your jewellery for a long time to come 😊

We'd love to have you back again soon 💕

Rated 5 out of 5 stars

All the jewellery is beautiful

All the jewellery is beautiful. Amazing quality and can wear all the time. Quick delivery too and beautifully packaged! Will definitely be ordering again.

19 June 2026
Unprompted review
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Reply from Beautiful Earth

Hi there,

Thank you so much for your lovely review 💖

We're also delighted that your order arrived quickly and that you enjoyed the packaging. We love making every order feel extra special from the moment it arrives.

Thank you again for your support, and we can't wait to have you back for your next order ✨

Rated 1 out of 5 stars

Absolutely rubbish

Absolutely rubbish, the jewellery is supposed to be gold for the price, it’s definitely not.
I saw the exact same jewellery on SHEIN and the price was much cheaper on SHEIN.
Very disappointing that I paid double the price for what I got.
Can’t even send it back as I’ve worn it, will never purchase again.

30 May 2026
Unprompted review
Beautiful Earth logo

Reply from Beautiful Earth

Hi there,

We're sorry to hear that you were disappointed with your purchase and that the jewellery did not meet your expectations.

Beautiful Earth is committed to offering high-quality jewellery at accessible prices, and we understand that perceptions of value and style can vary from person to person. While similar-looking items may be found elsewhere online, differences in materials, manufacturing processes, quality control, and customer support can contribute to variations in pricing.

We're also sorry to hear that you're unhappy with the pieces you received. Customer satisfaction is very important to us, and we never want a customer to feel disappointed with their experience.

If there are any issues with the quality of your jewellery, we'd encourage you to reach out to our support team at support@beautifulearthboutique.com so we can review your concerns further and see how we can help.

Thank you for taking the time to share your feedback. 💛

Rated 5 out of 5 stars

Recommended the brand. The ads are not a scam.

I had met the brand online through ads; tbh, I was hesitant to complete my order. I did the order, and I don't regret it at all. When the order arrived, it was a great experience. I enjoyed the all-inclusive packaging that Beautiful Earth dedicated to it. So far, the collection I got is in good condition, even after being exposed to water. I do recommend the brand and the products.

20 May 2026
Unprompted review
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Reply from Beautiful Earth

Hi there,

We're so happy you decided to take a chance on us, especially after initially feeling hesitant 😊

We're also delighted to hear that your pieces are still in great condition, even after being exposed to water. That's exactly the kind of everyday wear experience we strive to provide 💛

Thank you for your recommendation and support. We truly appreciate it and hope to welcome you back again soon!

Rated 5 out of 5 stars

Beautiful pieces

Beautiful pieces. I wear them everyday. Items with pearls have worn off with everyday use but the other items without any gems have been long lasting. Highly recommend!

1 June 2026
Unprompted review
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Reply from Beautiful Earth

Hi Sachi,

We're so happy to hear you're enjoying your pieces and wearing them every day ✨

We also appreciate your honest feedback regarding the pearl pieces. While we're glad to hear your other jewellery has remained beautiful and long-lasting, we're sorry that the pearl details haven't held up as well with everyday wear.

Feedback like this is incredibly valuable and helps us continue improving our collections.

Thank you again for your support and recommendation. It truly means so much to us 💛

Rated 5 out of 5 stars

Positive experience

Positive experience! I had some issues with tracking the package, but customer service immediately responded and assisted me every step of the way. The jewelry I received are very beautiful, exactly what you'd expect from their website and at that price. I only had one problem with a ring. Customer service immediately resolved the issue. I must say, they're very efficient and professional, and I wasn't expecting that. Now all that remains is to see if they'll truly stand up to time, wear, and humidity. But for now, I'm happy and I think I'll buy again. :)

11 June 2026
Unprompted review
Beautiful Earth logo

Reply from Beautiful Earth

Hi Silvy,

Thank you so much for taking the time to share your experience 💖

We're sorry you experienced some issues with tracking initially, but we're so glad our customer service team was able to assist you every step of the way and help make the process smoother.

Your kind words about our team being efficient and professional truly mean a lot to us 💛 We always strive to provide the best possible experience for our customers.

Thank you again for your support, and we hope to welcome you back for another order soon ✨💕

Rated 4 out of 5 stars

Great service and presentation

Great service and presentation! The rings are little bronzer than gold but all great pieces that I love to wear

23 May 2026
Unprompted review
Beautiful Earth logo

Reply from Beautiful Earth

Hi Emily,

We appreciate your feedback regarding the ring colour. Jewellery can sometimes appear slightly different in person depending on the design, finish, and lighting, so we're grateful for you sharing your experience 😊

Most importantly, we're so happy to hear that you love wearing your pieces and are enjoying them 💛

Thank you again for your support, and we hope to see you back again soon ✨

Rated 4 out of 5 stars

Love it!

I ordered a bundle and I loved the box it came in! I’ve been mixing and matching my jewelry and I’ve gotten tons of compliments.

20 May 2026
Unprompted review
Beautiful Earth logo

Reply from Beautiful Earth

Hi Lulu,

We're so happy you loved the bundle and the presentation of the box. We want every order to feel like a special little gift from the moment it arrives 😊

Thank you for your support, and we can't wait to have you back for your next jewellery haul 💕

Rated 5 out of 5 stars

I ordered few pieces to try as I was…

I ordered few pieces to try as I was looking for some daily dainty jewellery. I loved it and wore them everywhere, housework, gym, swimming. Even purchased few more as a gift for my girlfriends.

20 May 2026
Unprompted review
Beautiful Earth logo

Reply from Beautiful Earth

Hi Aesha,

We're delighted to hear that you took a chance on us while searching for everyday dainty jewellery and ended up loving your pieces ✨

Thank you for your support, and we hope both you and your friends continue to enjoy your jewellery for a long time to come 💕

Rated 1 out of 5 stars

I ordered 2 boxes with them

This company is a scam

I ordered 2 boxes with them. Some earrings I wanted were sold out so I started to look online if I could find them somewhere else. What I found is every piece of jewellery this company sells are on online shops such as SHEIN, Temu or Amazon for only a few £ cents or £1. On their website they advertise they don’t inflate prices and sell at the real price; they also pretend to be British. It’s obviously untrue.
Of course I requested a refund as soon as I found out. I then received an automated reply with a link to return an order. I followed the link and did everything it asked me to do. I then clicked on “confirm” but the next page showed “404 page not found”.

I emailed the customer service on Monday asking them for return labels, today is Saturday and I haven’t heard back from them.

This company is a scam. They buy very low quality jewellery for £1p and sell the same item on their website for over £20 pretending there’s a discount. So let’s be clear here, I will not pay to return a £45 box that should have cost me £5. I have no time nor money to waste on this matter.

8 June 2026
Unprompted review
Beautiful Earth logo

Reply from Beautiful Earth

Hi Eli,

We're very sorry to hear that you've been left with this impression, and we'd like to address a few of the concerns you've raised.

Beautiful Earth is not a scam. We proudly design our collections in-house and work with trusted manufacturing partners to bring those designs to life. Like many jewellery brands, we use specialized production facilities overseas, which allows us to maintain quality standards while offering our pieces at accessible prices. Finding similar-looking items elsewhere online does not necessarily mean they are the same product, materials, or quality.

We're also sorry to hear about the issue you experienced with the returns portal. That is certainly not the experience we want our customers to have. We always respond to customer inquiries, so it's possible that our reply may have been redirected to your spam or junk folder.

If you haven't seen a response from us, please feel free to email us again or reach out through our social media DMs, and we'll be more than happy to review your case and work toward a resolution.

Customer satisfaction is extremely important to us, and we'd appreciate the opportunity to continue working with you directly to find a resolution.

Thank you for sharing your feedback. 💛

Rated 5 out of 5 stars

Lovely jewellery buy again

Well made jewellery good communication fast delivery

23 May 2026
Unprompted review
Beautiful Earth logo

Reply from Beautiful Earth

Hi Kevin,

We're delighted to hear that you're happy with the quality of your jewellery and that your order arrived quickly ✨

Thank you for your support, and we hope to see you back again soon 💛

Rated 5 out of 5 stars

Good quality and doesn’t irritate my…

Good quality and doesn’t irritate my ears like plated gold does.

30 May 2026
Unprompted review
Beautiful Earth logo

Reply from Beautiful Earth

Hi Grace,

We're so happy to hear you're enjoying the quality of your jewellery ✨

And as someone with sensitive ears, we know how important it is to find pieces that are comfortable enough to wear all day.

Thank you again for your support, and we hope you continue to enjoy your jewellery for a long time to come 💛

Rated 3 out of 5 stars

The jewelry is cheap but not waterproof

The jewelry is very beautiful and cheap

However, it is no way or shape waterproof. Both my find and necklace lost all color within a few weeks, and the necklace also quickly lost pearls

13 June 2025
Unprompted review
Beautiful Earth logo

Reply from Beautiful Earth

Hi Nanna,

Thank you for sharing your feedback. We're delighted to hear that you found the jewellery beautiful and affordable 💖

That said, we're very sorry to hear about your experience with the ring and necklace. Losing colour within a few weeks and having pearls come loose is certainly not the quality we aim to provide, and we completely understand your disappointment.

We'd love the opportunity to make this right. Please send us an email at support@beautifulearthboutique.com with your order number and a few photos of the affected pieces, and our team will be happy to review this for you. All of our jewellery is covered by our one-year replacement warranty, and we'll do our best to help resolve this as quickly as possible 💛

Thank you again for bringing this to our attention.

Rated 5 out of 5 stars

really gorgeous pieces

really gorgeous pieces. I wear them while swimming or doing sports. Also in the shower and i reallz have to say the quality is extremely good!! Will definitely order there again soon. :)

15 May 2026
Unprompted review
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Reply from Beautiful Earth

Hi MC,

Swimming, sports, showers, and still looking beautiful is exactly what we design them for 😊

Thank you again for your support, and we can’t wait to have you back for another order soon! 💛

Rated 5 out of 5 stars

The customer service is quick and…

The customer service is quick and amazing, and so is the quality of the products. I was a bit skeptical as I've never had jewelry that hasn't tarnished, but Beautiful Earth gives quality performance! Very happy :)

12 June 2026
Unprompted review
Beautiful Earth logo

Reply from Beautiful Earth

Hi Joi,

We're thrilled to hear you've had such a great experience with both our customer service and jewellery!

We completely understand the skepticism. There are so many claims out there, so it means the world to hear that our pieces have lived up to your expectations 😊

Thank you again for your support, and we can't wait to have you back for your next order ✨

Rated 4 out of 5 stars

I love the detail in the pieces…

I love the detail in the pieces received
Thank you I’m waiting to try it in the summer

13 May 2026
Unprompted review
Beautiful Earth logo

Reply from Beautiful Earth

Hi Bibs,

Thank you so much for your lovely review! Our team puts a lot of thought into every design, so comments like this truly mean a lot. 🥰

We hope you continue to love your jewellery 💛

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