Beachsissi_Swimsuits Reviews 1,355

TrustScore 2 out of 5

2.0

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Review summary

Created with AI, based on recent reviews

Looking at 32 reviews, most reviewers were unhappy with their experience overall. Customers frequently encountered issues with the products, noting poor construction, chemical smells, and items that did not match the online images. Many also found the quality of the clothing to be cheap and poorly made, with some items arriving torn or wrinkled. The return policy was a major source of dissatisfaction, as customers found it to be very poor and often described it as misleading or unfair. Reviewers were particularly frustrated by the requirement to return items to China, which was costly and difficult, making refunds nearly impossible to obtain. Many also reported not receiving full refunds or encountering limited refund options, such as partial refunds or exchanges for different items. Some people also felt that the sizing was inconsistent and the support provided for swimwear was inadequate.

What people talk about most

Product

Users describe negative interactions with product, citing poor quality, incorrect sizing, and misleading... See more

Return policy

Reviewers express significant dissatisfaction with the return policy, often describing it as a "nightmare"... See more

Order

Clients share negative opinions on their orders, with many advising against ordering from the company due to... See more

Quality

Customers consistently express disappointment with product quality, citing issues with items being misshapen,... See more

Refund

Reviewers highlight negative aspects of refund, with many reporting difficulties in obtaining a full refund,... See more

Reviews shaping this summary

Rated 3 out of 5 stars

Ordered 2 items from this website. Beware that this company is based in China. Their return policy is very poor at best. They want you to return the item to a China address which we know is very costl... See more

Rated 1 out of 5 stars

Terrible customer service!! They were out of stock of an item I ordered, but refused to issue a refund. Instead, they kept trying to make me accept a replacement I didn't want. After weeks of emails,... See more

Rated 1 out of 5 stars

I ordered from Beachsissi with the understanding they were in the USA. They promised reasonable delivery (7-9 days). I then received updates from China concerning tracking, etc. Received the shipment... See more

Rated 1 out of 5 stars

all damaged in shipping. I sent images and the representative accused me of doing it when I opened the package. Furthermore, he told me I have to mail it to CHINA for a refund!! No USA office. The clo... See more


Company details

  1. Clothing Store

Information provided by various external sources

From endless swimwear styles to beach cover ups. ... Get vacay ready with our offering of the latest on-trend holiday shop pieces and soak up the sun in some ...


Contact info

2.0

Poor

TrustScore 2 out of 5

1K reviews

5-star
4-star
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1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

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Rated 5 out of 5 stars

Excellent materials

Excellent materials, normal fit, perfect packaging and aesthetically beautifu!
Quick service and competent staff. Excellent quality materials! ✨🩷
super recommended!

9 July 2024
Unprompted review
Rated 1 out of 5 stars

The processing info is a joke

The processing info is a joke. Here it's been 3 weeks since I have ordered and my order is just now at "sorting location." This company is not forthcoming. I would not order from them. I'm down to the wire as I have a cruise and no suits. Such a joke. Don't waste your money.

7 July 2024
Unprompted review
Rated 1 out of 5 stars

Do not buy - it is a scam

The website says you can return items but they fail to tell you that you will have to mail it back to an address in China with a mailing fee that costs over $100 - I would never purchase anything from them. Customer service is non existent and the quality of the clothes is etremely poor

20 May 2024
Unprompted review
Rated 1 out of 5 stars

This company is awful

This company is awful. It took forever for the items to arrive and it was cheap quality material and the sizes were all off. This is pretty much in my eyes of fake company. Just ripping people off. I paid $83 for two dresses that are not worth $1.00 Will never order anything online again because they always turn out to come from China and they are awful products!!!

12 June 2024
Unprompted review
Rated 1 out of 5 stars

BUYER BEWARE!

BUYER BEWARE!!
I will never buy from Beachsisi again!
I purchased a dress that didn’t fit, it was poor quality fabric. I emailed customer support for a return. It took 72 hours and 4 emails to get a response from them. I had to pay to return item back to China. This company is a scam they took my $45.00 I paid for the dress and refunded pittance on the dollar!

28 June 2024
Unprompted review
Rated 1 out of 5 stars

Crap company and crappy service.

I ordered a swimsuit and the size was too big even though I based it on the info in their listing. I emailed them right away and they didn't reply for days. they said they would send out a new suit and I would just need to pay for shipping. Which I agreed to since I had bought it for vacation and needed it asap. Well they were supposed to send me a link and I never heard from them again and now I have a suit that I paid for which doesn't fit. Total crap company and crappy service.

17 May 2024
Unprompted review
Rated 1 out of 5 stars

Still waiting on a refund

I bought a swimsuit back in April and it was too big and the bottoms were cricket. It didn’t fit so I returned it. I gave him about a month or so get my refund still hasn’t gotten my refund. All I get is an answer from them. this is still in customs for spinning customs for two months, and I asked them Who is responsible for getting that swimsuit for customs and they didn’t have an answer for me so now it is almost July and all they’re offering me a 15% back of my money which I don’t think is acceptable. They know my swimsuit sitting in cats customs they know that I sent the swimsuit back. I believe that they should refund me at least half and then when they go pick it up or whoever gets it then they can refund my the rest of my money. I’m afraid that they’re not gonna ever refund my money I will never do business with this company again and neither should you. They aren’t very customer oriented and I have been trying to get them to give me a refund and they just act like they don’t care. Oh well be sure you check it out and be sure you know what you’re doing before you buy from this company horrible customer service and I still don’t have my money back.

16 April 2024
Unprompted review
Rated 1 out of 5 stars

HORRIBLE COMPANY LOCATED IN CHINA WHICH…

HORRIBLE COMPANY LOCATED IN CHINA WHICH THEY DISCLOSE NO WHERE ON THEIR SITE. Customers should be informed of where they are shopping to understand delayed shipping. Their customer service is practically impossible to reach and when contact is made, they are unprofessional, rude and provide zero assistance.

27 June 2024
Unprompted review
Rated 1 out of 5 stars

Horrible customer service, fraud, misrepresented return policy

Horrible customer service. Researched their return policy before purchasing swim suits. Was not informed I can only get 40$ back or have to pay to ship the items to China if I want a full refund. None of this is represented on their website. Have 6 suits I am trying to return that are worth approximately 200$. Leon in customer service is unwilling to help. I would NEVER order from this company.

25 June 2024
Unprompted review
Rated 1 out of 5 stars

Horrible

Horrible! I didn't check reviews. I refuse to buy from any Chinese company because the quality is awful, sizes are always off, and returning is impossible!! These were my choices when I wrote the company about wanting to return. Spend more money for another crappy item, receive 10% back (which would be $4.50), or spend $28 to return and hope I get a refund. I had a bad experience in 2018 with a Chinese company and to never get scammed again. Lesson learned!

A) Get a new item without return: we can resend you 1 new product if you agree to pay the shipping cost USD$18 without return. (Most customers would like to choose this)

B) Fast partial refund without return: You keep the original product without return, we refund 10% of the product. This way can save you much effort and time.

C) Full refund on returned products: If you are prefer to return and ask for refund, please arrange return to address provided below within 7 days and provide a valid return tracking number. We will refund you after we receive your return.

21 June 2024
Unprompted review
Rated 1 out of 5 stars

Poor customer service. Cheap items.

Items are not true to size. Ended up needing to return. Return options aren't good. They offered to give me a partial return of 10% where I keep the items I don't want. Second option was to mail back to China that I have to pay for then I can hope for a full refund. Third option was they'll send me 2 new items but I pay $35 shipping. All options werent great. I'm basically out of $.

20 June 2024
Unprompted review
Rated 1 out of 5 stars

Buyer beware

Buyer beware. I still have not received my order. Please do not buy from this company. I believe this company might be in China. Company gives no physical address.

21 June 2024
Unprompted review
Rated 1 out of 5 stars

Worst site ever.Very poor quality

Worst site ever.Very poor quality, not as seen in photos.It's almost impossible to return if something didn't fit because of the time, address and cost.You end up paying more or not worth the return.So you're stuck with what you get.They don't specify the three unreasonable return options on website.

18 June 2024
Unprompted review
Rated 5 out of 5 stars

Nice experience

easy to understand which size to get and various styles to choose from. the items chosen by me are truly wonderful and of good quality, right size, fast and problem-free shipping

7 June 2024
Unprompted review
Rated 1 out of 5 stars

Same experience as “Buyer Beware”

Same experience as “Buyer Beware”!
Suits way too small.
Large expense sending back to a very strange address in China.
The post office first said it was not a valid address but finally accepted it.
I did get my refund - only because I paid with PayPal .
Months after I returned it-it was mailed back to me.
Tracking said “sitting in customs” for months.

21 August 2023
Unprompted review

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