The worst customer service! They were booked for my wedding day (for day and evening food), they were meant to be set up before 1pm and yet they hadn't even arrived at that time... but worst, we had... See more
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We had a fabulous BBQ for my 70th Birthday party , Jess was absolutely fantastic! She set up on her own , cooked everything beautifully and served it all with a smile. Prior to the event , communica... See more
BBQs & Buffets catered a corporate conference event that I was project managing a few weeks ago. We chose a hot food buffet. Communication was swift and clear, especially as we were booking at late no... See more
My party companions and I would all like to say how much we enjoyed the catering at my birthday weekend. Jo has been fantastic at arranging service for the remote location we were at and came u... See more
Company details
Written by the company
We are a family run business delivering simply the best in fresh, home cooked buffets, hot buffets, and barbecues. Here at BBQs and Buffets, our wide selection of menus are carefully created by our expert chefs. This allows us to cater for all tastes and budgets without compromising on quality. Mouth watering flavours and locally sourced, high quality ingredients make us the perfect choice for every type of event. We cater for private parties, public events, corporate lunches, and wedding
Contact info
Event Caterer Unit 4 Whyburn Business Park,, 9 Baker Brook Close, NG15 7WE, Hucknall, United Kingdom
- 03337722265
- info@event-caterer.co.uk
- bbqsandbuffets.co.uk
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The worst customer service
The worst customer service! They were booked for my wedding day (for day and evening food), they were meant to be set up before 1pm and yet they hadn't even arrived at that time... but worst, we had no contact from them to say if they were coming or why they were late etc! Thankfully they came, food served 3 hours late.
No labels to say what the food was, a scruffy unsigned van, a grumpy man who was sent by himself to serve a whole wedding. They put our evening food out with the day food so there was not enough left for the evening... and the worst part?.. they have not replied to my emails since the wedding, i have had no contact, no apology for being late and messing up the day. DO NOT trust this company with your wedding... disgusting service. I actually thought we had been scammed it was that unprofessional.
We had a fabulous BBQ for my 70th…
We had a fabulous BBQ for my 70th Birthday party , Jess was absolutely fantastic! She set up on her own , cooked everything beautifully and served it all with a smile.
Prior to the event , communication with Jo was quick and efficient and we were able to tailor the menu to suit our needs.
We would highly recommend this company!
Service cannot be faulted
Customer service cannot be faulted! Jen was fantastic from start to finish, very informative and prompt replies which was much appreciated! I would definitely recommend this service to everyone
Super helpful
Julie has been super helpful and responsive to questions.
This greatly aided our decision making and ultimately moving forward with BBQs and Buffets
Getting quotes from BBQ & Buffet
To get a quote from BBQs & Buffets was quite easy and simple. I enquired online and next day Jen called me and send over few quotes to choose from. Jen altered eveything according to my party needs, my guest needs and she was quick to reply to all my messages. Really good service till now.
Amazing catering at our campsite
My party companions and I would all like to say how much we enjoyed the catering at my birthday weekend.
Jo has been fantastic at arranging service for the remote location we were at and came up with a broad menu that served everyone's dietary requirements. Everyone thought the food was great - really tasty, well prepared and off high quality.
Our on-site servers Leah and Madison did a fantastic job too. They arrived promptly and got everything set up very efficiently. Leah was especially helpful and attentive, making sure all the service was done in the best way, asking lots of questions to make sure I was happy with how it all ran.
Poor food, poor service,
A very disappointing experience all round. Firstly, the food arrived an hour late. But when it arrived it was not up to an expected standard and the presentation poor.
The sandwiches were just in boxes with tomatoes dumped on top. The quiches were tasteless and the arancini tasteless and very dry. No labels to identify what things were.
I could go on but the food was poor and badly presented.
This buffet was for a special birthday event but was embarrassingly poor.
After talking to Emma Cardy , I was promised a small refund. This was 8 months ago but I am still waiting.
Do not use this company. They are amateurs and will actually spoil your party, as they did mine.
Quick responses easy to talk to …
Quick responses easy to talk to understood what I wanted
Excellent service from start to finish
Excellent service from start to finish. Jena was professional, polite and no ask was ever too much! Quotes were received quickly, amended (more times than I care to admit due my ever changing needs) and Jena was more than happy to support me, always welcoming and happy. One of the main reasons I selected this company to cater for my wedding was because the service Jena provided was exceptional, superior to all other companies I got quotes from. Thank you Jena, for making this process so easy, quick and pleasant. Really looking forward to the day and sampling my bespoke menu!
Great Service
Great service provided and the quote was very easy to navigate with a wide range of food choices to choose from. Very happy with the service provided from Jena. Thank-you.
I recently hired this company to do the…
I recently hired this company to do the catering for my big 60th birthday party. The food was fresh, tasty and plenty of it. I chose afternoon tea for my catering and it was delicious. So many compliments about the food especially the salmon sandwiches and pork pie and also the cakes. The scones with butter, jam and clotted cream went down a treat but we had to wrestle the strawberries from my Grandaughters. Guests all wanted to take home a plate of food so they did. I would definitely recommend this company and will use them again next time I need an event catered for. Very happy.
Jen has been fantastic answering all my…
Jen has been fantastic answering all my questions about our wedding bbq catering! Really reassuring to know our special day is being dealt with by professionals who really understand the planning logistics.
Thank you for much for all your help so far and for being so kind with your replies.
Disappointed Catering Experience
Unfortunately, our experience with the food fell short of expectations. We ordered the luxury finger buffet for a birthday party. The Indian selection was particularly disappointing—dry, lacking flavour, and not up to the standard we had hoped for. Despite requesting an allergen list in advance, none was provided, and the labelling on the food that did arrive was inadequate, making it difficult for guests with dietary requirements to choose safely. When the sandwiches were opened, the labels came off, leaving us unsure of what was what.
Overall, the taste of the food was quite bland, and the balance of items provided felt poorly planned. There were insufficient crisps for the number of people catered for, while the amount of sandwiches was excessive. Additionally, the chicken bites were unappealing in appearance and not appetising to guests.
The coronation chicken baguettes were the only item that guests genuinely enjoyed. Beyond that, we were left dissatisfied with the quality of the food and the overall attention to detail.
We hope meaningful improvements are made for future customers.
Just booked!
We have just booked these for our wedding and so far so good. The quote was very easy to understand and navigate. Thomas was always on the end of the phone/email to make sure everything went smoothly and make me feel at ease. If the rest of the staff are as pleasant and helpful then we are in for a treat. Thank you Thomas!
Great customer service and easy booking…
Great customer service and easy booking form
Absolutely outstanding service from my…Husbsnds 70th Birthday Partys
Absolutely outstanding service from my initial contact with Joanne ftom BBQS AND BUFFETS right through to the end. Fantastic food. Fantastic portions. The quality of the food was amazing. We opted for the tea party package. Truly magnificent. Alisha who attended the buffet presented the food to the highest degree. Alisha was a true perfectionist. The company made my husbands party a true delight .Thank you so much.
Responded very quickly to my initial…
Responded very quickly to my initial enquiry with a full quote and various packages to choose from. Plenty of information gjven and there looks to be a good amount of flexibility. Very pleased so far.
Book these people Jen is fantastic.
We haven’t had our wedding yet, but I already feel so thankful to be working with Jen from Event Catering BBQs and buffets. From the very start, she has been nothing short of amazing. She’s answered every single question I’ve raised (and there have been many!) with patience, professionalism, and genuine enthusiasm. Her replies are always prompt, clear, and concise, making the whole process stress-free.
Nothing has ever been too much trouble — she’s happily added or taken things away from the quote whenever I asked, explained everything thoroughly (even multiple times when needed), and gone the extra mile to make sure I feel confident about every detail. What stands out most is how she combines professionalism with a personal touch; she’s just as excited about the process as we are, which makes it all the more special.
Thank you, Jen, for making this part of the wedding planning such a joy. With the level of care and detail you’ve put into everything so far, I already know the food and service from Event Catering will be incredible.

Reply from BBQs and Buffets
Used a few times now and always…
Used a few times now and always excellent food and service. Just had a party this weekend and as always there is no shortage of everything. Can’t recommend highly enough!!
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